Device
What you see
Smart Device
Receiver
Smart Device
Receiver
47
•
Dexcom G5 Mobile CGM System Getting Started Guide
Problem
What you do
Make sure transmitter
is snapped into sensor
Transmitter
pod.
and sensor not
communicating.
Use meter.
No readings,
Sensor may not be
Alarm, or Alerts
inserted correctly.
display until
Contact Tech Support
error is fixed.
(see beginning of
section).
Transmitter not
working.
Sensor session
Use meter. See user
automatically
guide for instructions
stopped.
on pairing a new
Transmitter.
No readings,
Alarm, or Alerts
Contact Tech Support
display until
(see beginning of
error is fixed.
section).
You won't
get additional
Alerts after you
confirm this.
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