Table 6-3 Problems Reported By The Console - Compaq ES40CSLP Installation, User & Service Manual

Troubleshooting and Diagnostics

Table 6-3 Problems Reported by the Console

Symptom
No SRM messages are displayed
after the system jumps to console.
The system attempts to boot from
the floppy drive after a checksum
error is reported.
Console program reports error:
•
Error codes report an error
at power-up.
•
Power-up screen includes
error messages.
•
Power-up screen or console
event log indicates problems
with mass storage devices.
•
Storage devices are missing
from the show config display.
•
PCI devices are missing
from the show config display.
6–4 Compaq ES40CSLP Rackmount System Installation/User/Service Guide
Action
Console firmware is corrupted. Load new firmware with
fail-safe loader.
The system automatically reverts to the fail-safe loader to
load new SRM firmware. If the fail-safe load does not
work, replace the system motherboard.
Use the OCP messages to determine the error. See
Section 6.5.
Examine the console event log (with cat el or more el
command).
Refer to Section 6.5.5 to determine the problem.
Refer to Section 6.5.5 to determine the problem.
Refer to Section 6.5.5 to determine the problem.