Compaq ProLiant 800 Manual
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Compaq ProLiant 800 Manual

Compaq ProLiant 800 Manual

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Contents
Chapter 1
Industry Support..................................................................................................... 1-1
Comprehensive Customer Support ......................................................................... 1-2
Standard Features ................................................................................................... 1-2
Front Panel Components.................................................................................. 1-2
Removing the Side Access Panel..................................................................... 1-4
Replacing the Side Access Panel ..................................................................... 1-5
Removing the Front Bezel ............................................................................... 1-6
Rear Panel Connectors .................................................................................... 1-6
Drive Positions ................................................................................................ 1-8
Processor Boards/Power Module ..................................................................... 1-9
Cache Memory and System Architecture........................................................1-10
System Memory .............................................................................................1-11
Expansion Slots ..............................................................................................1-11
SCSI Controller ..............................................................................................1-11
Network Controller.........................................................................................1-12
Video .............................................................................................................1-12
ROM ..............................................................................................................1-12
Power Supply .................................................................................................1-12
Warranty ........................................................................................................1-12
Server Management and Configuration .................................................................1-13
SmartStart ......................................................................................................1-13
Fault Tolerance ..............................................................................................1-13
Compaq Insight Manager ...............................................................................1-14
Automatic Server Recovery-2 (ASR-2) ..........................................................1-14
Security Features...................................................................................................1-15
Writer: Project: Table of Contents Comments:
File Name: Toc.doc Last Saved On: 4/22/97 4:00 PM
Compaq ProLiant 800 Server Reference Guide
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  • Page 1: Table Of Contents

    Server Management and Configuration ..............1-13 SmartStart ......................1-13 Fault Tolerance ....................1-13 Compaq Insight Manager ................1-14 Automatic Server Recovery-2 (ASR-2) ............1-14 Security Features....................1-15 Compaq ProLiant 800 Server Reference Guide Writer: Project: Table of Contents Comments: File Name: Toc.doc Last Saved On: 4/22/97 4:00 PM...
  • Page 2 ......Compaq ProLiant 800 Features continued Getting Additional Configuration Information............1-15 Compaq Integrated Remote Console ..............1-15...
  • Page 3 Installing a Processor Power Module ..............3-12 Removing the Processor .................3-14 Removing a Processor Power Module.............3-17 Installing a Memory Upgrade on the Video Board.........3-17 Adding Memory to the ProLiant 800 ..............3-20 Maximum Memory Configuration ..............3-21 Installing DIMMs ...................3-22 Installing Mass Storage Devices ..............3-23 Installing External Storage Devices ..............3-27...
  • Page 4 Loading Compaq Device Drivers .................4-12 NetWare Device Drivers from Compaq ............4-13 Windows NT Device Drivers from Compaq ..........4-15 SCO OpenServer and SCO UnixWare Device Drivers from Compaq .....4-16 SCO OpenServer ....................4-17 IBM OS/2 Device Drivers from Compaq ............4-18 Banyan VINES Device Drivers from Compaq ..........4-19 Diagnostics and Other Utilities................4-20...
  • Page 5 100 Series - Primary Processor Test Error Codes ...........8-23 200 Series - Memory Test Error Codes ............8-23 300 Series - Keyboard Test Error Codes ............8-24 Compaq ProLiant 800 Server Reference Guide Writer: Project: Table of Contents Comments: File Name: Toc.doc Last Saved On: 4/22/97 4:00 PM...
  • Page 6 ......viii Diagnostics Tools continued 400 Series - Parallel Printer Test Error Codes..........8-24 600 Series - Diskette Drive Test Error Codes..........8-25 1100 Series - Serial Test Error Codes .............8-25 1200 Series - Modem Communications Test Error Codes .......8-26...
  • Page 7 Removing the Side Access Panel..............E-5 Replacing the Side Access Panel ..............E-5 Appendix F Regulatory Notices Federal Communications Commission Notice ............F-1 Index Compaq ProLiant 800 Server Reference Guide Writer: Project: Table of Contents Comments: File Name: Toc.doc Last Saved On: 4/22/97 4:00 PM...
  • Page 8 Using This Reference Guide This reference guide contains detailed information about the Compaq ProLiant 800 server. Following is a summary of each chapter: Chapter 1 − − Compaq ProLiant 800 Features This chapter provides a brief summary of the standard features of the ProLiant 800 server.
  • Page 9 Appendix B − − Power Cord Set Requirements This appendix contains requirements for the power cord set now available with the Compaq ProLiant 800 servers. A table lists power cord set requirements for each country. Appendix C − − Electrostatic Discharge This appendix suggests ways to prevent electrostatic discharge (ESD) and the damage it can cause.
  • Page 10 ......xiii Text Conventions This document uses the following conventions to distinguish elements of text: Text Conventions Convention Keys...
  • Page 11 The enclosed area contains no operator serviceable parts. To avoid risk of injury from electrical shock hazards, do not open this enclosure. Compaq ProLiant 800 Server Reference Guide Writer: Project: Introduction Comments: File Name: B-intro.doc Last Saved On: 4/22/97 4:06 PM...
  • Page 12 In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. For Compaq technical support in the United States and Canada, call 1-800-OKCOMPAQ (1-800-652-6672). Elsewhere, call one of the numbers listed in the following table to locate your nearest Authorized Compaq Reseller or Service Provider:...
  • Page 13 #1 / 838 22 22 United Kingdom 081 332 3888 Venezuela 58-2-953-6861 Online Help Users can download drivers, patches, and Compaq service updates from the following sources: CompuServe Prodigy America Online Internet: Questions can be submitted to the Compaq Technical Support staff using the electronic mail address: support@compaq.com.

  • Page 14: Compaq Proliant 800 Features

    ......Chapter 1 Compaq ProLiant 800 Features Compaq ProLiant 800 architecture combines the power of the Intel Pentium Pro Processor with bridged PCI bus architecture to provide optimum performance. The innovative architecture gives you maximum performance and flexibility.

  • Page 15: Comprehensive Customer Support

    Compaq servers for advanced networks. Print TechNotes from the Systems Reference Library CD. Standard Features The following features are standard on all Compaq ProLiant 800 models, unless otherwise noted. Front Panel Components The following illustrations and tables show and describe the components on...
  • Page 16 ......Figure 1-2. ProLiant 800 front panel components Table 1-1 Front Panel Components...

  • Page 17: Removing The Side Access Panel

    3. Slide the side access panel toward the rear of the unit. 4. Lift and remove the panel. Figure 1-3. Removing the side access panel Writer: Project: Compaq ProLiant 800 Features Comments: File Name: C-ch1.doc Last Saved On: 4/23/97 11:09 AM...

  • Page 18: Replacing The Side Access Panel

    These panels are an integral part of the cooling system and removing them while the system is running may adversely affect data integrity. Figure 1-4. Securing the system Compaq ProLiant 800 Server Reference Guide Writer: Project: Compaq ProLiant 800 Features Comments: File Name: C-ch1.doc Last Saved On: 4/23/97 11:09 AM...

  • Page 19: Removing The Front Bezel

    ......Compaq ProLiant 800 Features Removing the Front Bezel To gain access to ProLiant 800 hard drive and removable media, remove the front bezel: 1. Remove the side access panel.
  • Page 20 (earthed) outlet. The grounding type plug is an important safety feature. To avoid the risk of electrical shock or damage to your equipment, do not disable this feature Figure 1-6. ProLiant 800 rear panel connectors and switches Table 1-2 Rear Panel Connectors...

  • Page 21: Drive Positions

    Connects a mouse or other pointing device (green icon). Drive Positions The ProLiant 800 server can house up to five mass storage devices. The following table and illustration describe the recommended drive configurations. Writer: Project: Compaq ProLiant 800 Features Comments:...

  • Page 22: Processor Boards/Power Module

    200/66 256-KB cache and 180/60 256-KB cache Pentium Pro Dual Pentium Pro processor capability Processor Power module (DC-to-DC converter) Compaq ProLiant 800 Server Reference Guide Writer: Project: Compaq ProLiant 800 Features Comments: File Name: C-ch1.doc Last Saved On: 4/23/97 11:09 AM...

  • Page 23: Cache Memory And System Architecture

    ......1-10 Compaq ProLiant 800 Features Figure 1-8. Processor Power modules on ProLiant 800 I/O board Table 1-4 Processor/Power Module Locations...

  • Page 24: System Memory

    Automatic detection and communication with Fast-SCSI-2 and Fast-Wide SCSI-2 devices Both internal and external connector support for Fast-Wide SCSI-2 Compaq ProLiant 800 Server Reference Guide Writer: Project: Compaq ProLiant 800 Features Comments: File Name: C-ch1.doc Last Saved On: 4/23/97 11:09 AM...

  • Page 25: Network Controller

    2 MB. Supports SVGA, VGA, EGA, and CGA graphics resolutions. Software upgradable firmware Power Supply 240 W Warranty Three-Year On-Site Limited Worldwide Warranty Writer: Project: Compaq ProLiant 800 Features Comments: File Name: C-ch1.doc Last Saved On: 4/23/97 11:09 AM...

  • Page 26: Server Management And Configuration

    Chapter 4, “Using the System Configuration Utility.” Fault Tolerance Fault tolerance for the ProLiant 800 server is covered in more detail in Chapter 2, “Server Management.”Adding a SMART-2/P controller will deliver the following functions: RAID 0 - no fault tolerance...
  • Page 27 RAID 4 - data guarding RAID 5 - distributed data guarding Compaq Insight Manager Compaq Insight Manger is an easy-to-use and intuitive software utility for collecting server information. This information is then used by Insight Manager to perform the following functions:...

  • Page 28: Getting Additional Configuration Information

    See Chapter 6, “Using Security Management,” for more information on these security features. Getting Additional Configuration Information The latest product updates are available on the Internet at the Compaq World Wide Web site. Access the site through the following address: http://www.compaq.com From the Compaq Home Page, select Product.

  • Page 29: Compaq Integrated Remote Console

    1-16 Compaq ProLiant 800 Features Compaq Integrated Remote Console The standard Compaq Integrated Remote Console (IRC) performs a wide range of configuration activities. Some of the IRC features include: Accessible using the ANSI terminal Operates independently of the operating system...

  • Page 30: Server Management

    ......Chapter 2 Server Management Compaq server management features provide monitoring, analysis, and control of the fault tolerance, performance, and configuration aspects of the servers. These server management features include:...

  • Page 31: Server Parameter Tracking

    This shutdown also decreases the potential for heat-related damage to the system components. Consult your Compaq Insight Manager documentation or see Chapter 4, “Using the System Configuration Utility,” for more information on setting this option.

  • Page 32: Network Fault Prevention Tracking

    Storage Subsystem Thermal Tracking If your server has an external SCSI storage subsystem, the storage chassis thermal environment can be monitored to alert the Compaq Insight Manager console when the subsystem’s temperature exceeds the factory preset temperature threshold.

  • Page 33: Server Fault Tolerance

    ......Server Management Server Fault Tolerance Several types of fault tolerance are available with the ProLiant 800 server, including: Disk Subsystem Fault Tolerance...

  • Page 34: Rapid Recovery Services

    When boards or components that support revision tracking are updated to a new revision, the Revision History Table is updated. Compaq ProLiant 800 Server Reference Guide Writer: Project: Server Management Comments: File Name: D-ch2.doc Last Saved On: 4/23/97 11:14 AM...
  • Page 35 You can view the Critical Error Log through the Inspect Utility, Diagnostics Utility, or Compaq Insight Manager. The Diagnostics Utility either resolves the error or suggests corrective action. The Critical Error Log identifies and records all the following errors. Each error type is briefly explained below.
  • Page 36 Error Detected On Boot Up The server detected an error during the Power-On Self-Test (POST). continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Server Management Comments: File Name: D-ch2.doc Last Saved On: 4/23/97 11:14 AM...
  • Page 37 ......Server Management Critical Error Log Messages continued Message Description Processor Prefailure A CPU has passed an internal corrected error FS_CPU_Prefailure_Cache threshold - Excessive internal ECC cache errors.
  • Page 38 ART-compatible revision information. This feature lets you determine the level of functionality of an assembly in a system without opening or powering down the unit. Compaq ProLiant 800 Server Reference Guide Writer: Project: Server Management Comments: File Name: D-ch2.doc Last Saved On: 4/23/97 11:14 AM...
  • Page 39 ......2-10 Server Management The Revision History format resembles the following table: Table 2-2 Revision History Table Current Revisions...
  • Page 40 Functional Revision Level The Revision History Table is stored in nonvolatile RAM and is accessed through the Diagnostics Utility, Inspect Utility, and Compaq Insight Manager. The following information stored in the Revision History Table allows precise identification of the components in the server:...

  • Page 41: Storage Fault Recovery Tracking

    ......2-12 Server Management Storage Fault Recovery Tracking This feature tracks over 12 failure indication parameters, such as time-outs, spin-up, and self-test errors of SCSI drives.

  • Page 42: Automatic Server Recovery-2

    2-13 Automatic Server Recovery-2 Automatic Server Recovery-2 (ASR-2) lets the server restart automatically from the operating system or the Compaq Utilities. To use this feature, you must use the System Configuration Utility to install Compaq Utilities in the system partition.
  • Page 43 ASR-2 tries to restart the server up to 10 times. If ASR-2 cannot restart the server within 10 attempts, it places a critical error in the Critical Error Log, starts the server into Compaq Utilities, and enables remote access (if you configured remote access).
  • Page 44 ASR-2 configured to load Compaq Utilities after restart You may also run Compaq Utilities remotely over an IPX or IP network using the Network feature: To use Compaq Utilities on an IPX network, you must have Compaq Insight Manager 2.0 or later or an NVT (Novell Virtual Terminal)
  • Page 45 In this mode, ASR-2 can page you if a critical error occurs, but you cannot access Compaq Utilities. When you enable ASR-2 to start Compaq Utilities, your server restarts after a critical error and loads Compaq Utilities from the system partition on the hard drive.

  • Page 46: Compaq Integrated Remote Console

    Before configuring ASR-2, verify that the System Configuration Utility and Diagnostics software are installed on the system partition. ASR-2 must have this to start Compaq Utilities after a system restart. Compaq recommends this even if you configure ASR-2 to start the operating system.
  • Page 47 20 or 30 minutes, giving you time to arrive at the server and diagnose the problem. The Compaq Health Driver is independent of the ASR-2 timer. You can load it without enabling the ASR-2 timer. This allows the driver to log information in the Server Health Logs without restarting the server if a critical error occurs.
  • Page 48 The following ASR-2 flow chart shows you the sequence of events after a hardware or software error occurs: Figure 2- 1. ASR-2 flow chart Compaq ProLiant 800 Server Reference Guide Writer: Project: Server Management Comments: File Name: D-ch2.doc Last Saved On: 4/23/97 11:14 AM...
  • Page 49 You can access the server and view the Server Health Logs remotely by modem, in-band over the network, or directly from the server. For modem access, you must have either Compaq Insight Manager 2.0 or above or have a VT100 or ANSI terminal type device. You may use a standard CRT with VT100 or ANSI emulation capability, or you may use a PC with a VT100 or ANSI terminal emulation package.
  • Page 50 IPX network to use this feature. You must also have version 2.24 or later of the System Configuration Utility. For IP access, you must have either Compaq Insight Manager 2.10 or above or a Telnet Terminal emulator to use this feature. You also must have version 2.24 or later of the System Configuration Utility.
  • Page 51 Enabled Set Dial-In Status to Enabled. Be sure the Reset Boot status option is set to Boot Compaq Utilities. When the system starts because of an ASR reset, it starts the Compaq Utilities, sets the Management Modem to auto-answer, and waits for the administrator to dial in and run the Compaq Utilities.
  • Page 52 ASR reset, the administrator is paged via Pager Status and Pager Dial String, the system restarts to the Compaq Utilities, and dials out to the phone number provided in the Dial-Out string. The dial-out number will be tried five times. If it fails to connect after five attempts, the modem is put in auto-answer mode.
  • Page 53 OS is running. Network Slot # Select the slot number of the network interface card card slot you wish to use for network access to Compaq Utilities. continued Writer: Project: Server Management Comments: File Name: D-ch2.doc Last Saved On: 4/23/97 11:14 AM...
  • Page 54 You must enter your IP address in the NET.CFG file that you load into the system partition. If you configure the server to boot into Compaq Utilities, the server prepares for remote communications, so you can remotely run Diagnostics software,...
  • Page 55 10 times. If the ASR-2 feature cannot restart the server within 10 attempts, it logs a critical error in the Critical Error Log, restarts the server into the Compaq Utilities, and puts the modem into auto-answer mode. Your System Configuration Utility setting should resemble the following...
  • Page 56 During ASR-2, the system does not prompt for the Power-On Password. This allows the ASR-2 to restart the operating system or Compaq Utilities without user intervention. To maintain system security, set the server to boot in Network Server Mode (an option in the System Configuration Utility).

  • Page 57: Remote Service Features

    Provides remote diagnostic capability after you configure ASR-2 and the Diagnostics reset restart option to restart from Compaq Utilities. Also allows you to view Health Logs. Disk-based diagnostics can also be run locally. Press F10 during the restart process when the cursor moves to the upper-right corner of the monitor.

  • Page 58: Compaq Insight Manager

    ......2-29 ROMPaq Using flash ROM in Compaq servers allows the firmware (BIOS) to be upgraded with system or option ROMPaq utilities. To upgrade the ROM, Run the ROMPaq utility from the system partition Insert a ROMPaq diskette into drive A and cold boot the system.

  • Page 59: Installing Hardware Options

    To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...

  • Page 60: Pre-Failure Warranty

    Pre-Failure Warranty Includes Pre-Failure Warranty for Pentium Pro processors, hard drives, and DIMMs purchased from Compaq through an Authorized Compaq Reseller. Supported components are eligible for replacement under this warranty before they actually fail, if the system determines that these components have degraded below predetermined reliability thresholds within the product warranty period.

  • Page 61: Identifying Expansion Board Slots

    ......Identifying Expansion Board Slots The ProLiant 800 server contains seven expansion slots: Five dedicated PCI local bus expansion slots...

  • Page 62: Installing Hardware Options

    ......Installing Hardware Options Removing the Expansion Backplane Brace CAUTION: Before an expansion board can be installed or replaced, you must remove the expansion backplane brace that holds the expansion cards.

  • Page 63: Replacing The Expansion Backplane Brace

    Replacing the expansion backplane brace 2. Replace the side access panel. 3. Reassemble the server. 4. Turn on the server. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...

  • Page 64: Removing An Expansion Slot Cover

    ......Installing Hardware Options Removing an Expansion Slot Cover To install a PCI or an ISA expansion board, complete the following steps: 1.

  • Page 65: Removing An Expansion Board

    4. Grasp the expansion backplane brace at both ends and pull it out of the server chassis. Use care when guiding the assembly out of the unit to prevent damaging the boards. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...
  • Page 66 ......Installing Hardware Options 5. Slide the expansion board into the expansion slot and press it firmly into place.

  • Page 67: Installing A Second Processor

    CAUTION: Installing the processor upgrade incorrectly may cause damage to the processor board. Compaq recommends that you have a Compaq Authorized Reseller or Service Provider install the processor upgrade. If you plan to install it yourself, read all the instructions carefully before you begin.
  • Page 68 ......3-10 Installing Hardware Options 5. Push the handle on the ZIF socket back into place to secure the processor.
  • Page 69 Figure 3-8. Installing the heat sink retaining clip Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...

  • Page 70: Installing A Processor Power Module

    “Replacing the Expansion Backplane Brace.” 10. Replace the side access panel. 11. Run the System Configuration Utility. See Chapter 5, "Using the Compaq System Configuration Utility." Installing a Processor Power Module Every Pentium Pro Processor comes with a Processor Power module (DC to DC converter) that provides power stability for the processor and the I/O board.
  • Page 71 4. Use your thumbs to press firmly down on the module, while at the same time pushing the latches inward with your index fingers until the latches snap into place. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...

  • Page 72: Removing The Processor

    ......3-14 Installing Hardware Options Removing the Processor 1. Remove the heat sink retaining clip by pressing down on the clip’s extended tab until it releases from the safety catch.
  • Page 73 2. Lift the heat sink and thermal pad off the processor. Figure 3-11. Removing the processor heat sink and thermal pad Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...
  • Page 74 ......3-16 Installing Hardware Options 3. Release the original processor from the socket by pulling the handle on the ZIF socket out and upward.

  • Page 75: Removing A Processor Power Module

    1. Turn off the server, disconnect the power cord from the electrical outlet and remove the side access panel. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...
  • Page 76 ......3-18 Installing Hardware Options CAUTION: Static electricity can damage electronic components or optional boards.
  • Page 77 8. Change the video resolution to take advantage of the additional display modes now available with the upgraded memory. Refer to “Changing Graphics Resolutions” in Chapter 4, “Using the Compaq System Configuration Utility,” for more information. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...

  • Page 78: Adding Memory To The Proliant 800

    Then install a DIMM in DIMM socket 3 (system board connector J14). Then install a DIMM in DIMM socket 4 (system board connector J9). The ProLiant 800 server requires a minimum of 32 MB of memory to operate. Any combination of DIMMs may be used in the ProLiant 800; for example, one 32-MB module, one 16-MB module, one 64-MB module, and one 128- MB module may be used simultaneously.

  • Page 79: Maximum Memory Configuration

    Figure 3-16. DIMM slots identified on system board Maximum Memory Configuration The ProLiant 800 server allows ultimate expansion to 512 MB. In the maximum memory configuration, all four DIMM sockets would be populated with 128-MB DIMMs. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...

  • Page 80: Installing Dimms

    ......3-22 Installing Hardware Options Installing DIMMs CAUTION Electrostatic discharge can damage electronic components.

  • Page 81: Installing Mass Storage Devices

    Installing Mass Storage Devices There are four drive bays for internal mass storage devices in the ProLiant 800 server. SCSI devices can be installed in either the removable media drive bays 0, 2, 3, or 4, or attached to the external Fast-Wide SCSI-2 port via an external storage system.
  • Page 82 SCSI hard drives on the Integrated 32-bit Wide-Ultra SCSI controller must be either internal or in an external storage system, but not both. WARNING: The ProLiant 800 server does not support the installation of IDE or EIDE fixed disk drives. Figure 3-19.
  • Page 83 2, 3, and 4. Drive Installation Guidelines When adding SCSI hard drives to your ProLiant 800 server, pay attention to the following guidelines: A maximum of seven SCSI devices per controller may be added.
  • Page 84 Install the guide screw in the middle hole on 3.5-inch drives (drive bay 0 only) and in the front hole on 5.25-inch drives. Compaq has provided extra guide screws, installed in the front of the server chassis, under the front bezel.

  • Page 85: Installing External Storage Devices

    ......3-27 Installing External Storage Devices Optional mass storage devices can be connected to the Compaq ProLiant 800 by using the external Fast-Wide SCSI-2 port on the back of the unit. Installing a 3.5-Inch Drive into a 5.25-Inch Drive Bay...
  • Page 86 ......3-28 Installing Hardware Options 4. Install the guide screw in the front screw hole on the right side of the bracket.

  • Page 87: Using The Power Switch Cover Security Feature

    ON or OFF, you must use a thin object to depress the center circle of the power switch cover. An eraser end of a pencil works well. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments:...

  • Page 88: Disabling The Power Switch Cover Security Feature

    ......3-30 Installing Hardware Options Disabling the Power Switch Cover Security Feature The entire switch cover assembly can be made to depress with your finger, not requiring the eraser end of a pencil.
  • Page 89 Figure 3-25. Inserting the power switch into the front bezel 8. Replace the front bezel. 9. Replace the Side Access Panel. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...

  • Page 90: Connecting The Power Cord And Peripheral Devices

    ......3-32 Installing Hardware Options Connecting the Power Cord and Peripheral Devices After all internal options have been installed and the side access panel has been replaced, connect the power cord and peripheral devices such as the keyboard, mouse, and monitor.

  • Page 91: Rear Panel Connectors

    Rear Panel Connectors Figure 3-26. Location of rear panel connectors and switches Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing Hardware Options Comments: File Name: E-ch3.doc Last Saved On: 4/23/97 11:22 AM...

  • Page 92: Using The System Configuration Utility

    Assisting in running diagnostic tools such as Test and Inspect Utilities If the SmartStart and Support Software CD is used the first time the server is configured, the SmartStart program automatically creates a system partition and installs the System Configuration Utility and other Compaq utilities in that partition. IMPORTANT: This Compaq system utilities partition should not be confused with the partition(s) created by your operating system.

  • Page 93: Resolving Resource Conflicts

    The .CFG files provide information such as switch settings, IRQs, and software installation guidelines. The .CFG files for Compaq computers are located on the System Configuration diskettes and SmartStart CD. For PCI boards, the utility reads the configuration options from the PCI board's configuration space and optionally from a PCI configuration file (.PCF).

  • Page 94: Starting The System Configuration Utility

    NOTE : The Compaq ProLiant 800 employs a system architecture with expansion slots that must share system resources with two of the ProLiant 800’s embedded system devices. A PCI expansion board in slot 3 must share an interrupt with the embedded PCI Network Interface card, and similarly, a PCI expansion board in slot 4 must share an interrupt with the embedded PCI SCSI-2 Controller.

  • Page 95: System Configuration Utility Main Menu

    IMPORTANT: The Compaq System Configuration Utility must be run after adding Plug and Play ISA boards to ensure that the boards are correctly configured. Operating System Installation - allows you to install one of the operating systems listed or to specify installation of an operating system that is not listed.
  • Page 96 Step 2: Add or Remove Boards to add the board to the system configuration. The Compaq ProLiant 800 employs a system architecture with expansion slots that must share system resources with two of the ProLiant 800’s embedded system devices. A PCI expansion board in slot 3 must share an interrupt with...
  • Page 97 ......Using the System Configuration Utility IMPORTANT: If you edit a function or resource in “Step 3: View or Edit Details,”...

  • Page 98: System Partition

    The following menu options are available: Create System Partition Upgrade System Partition Delete System Partition Copy Files Delete Files Compaq ProLiant 800 Server Reference Guide Writer: Project: Using the System Configuration Utility Comments: File Name: F-ch4.doc Last Saved On: 4/24/97 9:54 AM...

  • Page 99: Using The System Configuration Utility

    Use this procedure if SmartStart was not used to configure your server. To create a system partition, follow this procedure: 1. Insert the Compaq SmartStart and Support Software CD in the CD-ROM drive and turn on the server. IMPORTANT: The system partition requires about 32 MB of disk space at the beginning of the hard drive and an unused entry in the boot record.

  • Page 100: Upgrading The System Partition

    ......Upgrading the System Partition To upgrade the system partition, follow this procedure: 1. Insert the Compaq SmartStart and Support Software CD in the CD-ROM drive and turn on the computer. 2. Select Upgrade System Partition.
  • Page 101 ......4-10 Using the System Configuration Utility Table 4-1 System Configuration History Log Files Filename Description SYSTEM.SCI...

  • Page 102: Configuring Pci Boards Automatically

    System ROM automatically reconfigures the server after a PCI board or DIMM is removed. Installing an Operating System ProLiant 800 servers support the following operating systems: NetWare 3.12, 4.ll, and IntranetWare Windows NT 3.51 and 4.0 SCO OpenServer 3.0, 5.0, and 5.02 SCO UnixWare 2.1...

  • Page 103: Smp Operating System Support

    IBM OS/2 Warp Server SMP 4.0 Loading Compaq Device Drivers Drivers are located on the Support Software Diskettes and on the Compaq SmartStart and Support Software CD. The drivers on the Support Software Diskettes may be newer versions with new functionality and upgraded utilities.

  • Page 104: Netware Device Drivers From Compaq

    Compaq Your server must have certain device drivers to operate using NetWare. These drivers are located on the Compaq SmartStart and Support Software CD shipped with the server. If you use SmartStart to install the operating system, these drivers will be installed automatically. Otherwise, you can use SmartStart to create a NetWare Programs from Compaq (NPFC) diskette to support a manual installation of NetWare.
  • Page 105 Please read NET_SRVR.RDM from the NPFC diskettes for further information. 3. Your ProLiant 800 server comes with one IDE channel to which you can attach IDE devices. For each IDE channel to which you have an attached device, you must load the following drivers found on the NPFC diskette according to the type of device attached: LOAD A:\IDE\IDEATA.HAM for each IDE channel...

  • Page 106: Windows Nt Device Drivers From Compaq

    NT, and some of the drivers are contained on the Windows NT retail product. These drivers are also located on the Compaq SmartStart CD. The drivers on the SSD may be newer versions with new functionality, problem fixes, and so on.

  • Page 107: Sco Openserver And Sco Unixware Device Drivers From Compaq

    Your server must have certain device drivers to operate under the SCO OpenServer and SCO UnixWare 2 operating systems. These drivers are located on the Compaq SmartStart CD. There are three methods to install the SCO operating system onto your server:...

  • Page 108: Automatic Server Recovery-2 (Asr-2)

    SCO OpenServer The README file included in the Compaq EFS for SCO UNIX contains any information needed to install using SCO media. If you install using SCO UNIX from Compaq using either the integrated or manual methods, the fixes will have already been included.

  • Page 109: Ibm Os/2 Device Drivers From Compaq

    IBM OS/2 Warp Server 4.0, IBM OS/2 Warp Server SMP 4.0, OS/2 Warp, OS/2 Warp Connect 3.0, and OS/2 2.x. These drivers are located on the Compaq SmartStart and Support Software CD you received with your server. If you use SmartStart to install your operating system, these drivers are loaded automatically.

  • Page 110: Banyan Vines Device Drivers From Compaq

    Banyan VINES operating system. Compaq provides driver support for Banyan VINES 6.00 and above, including the new VINES 7.00. These drivers are located on the Compaq SmartStart and Support Software CD you received with your server. You can use SmartStart to create a Banyan VINES Support Software Diskette (SSD) from Compaq to support a manual installation of Banyan VINES.

  • Page 111: Diagnostics And Other Utilities

    Run the Inspect Utility once the computer has been configured to get information about the operating system environment. For instructions on using the Diagnostics Utility and other Compaq utilities, refer to Chapter 8, "Diagnostics Tools." Writer: Project: Using the System Configuration Utility Comments:...

  • Page 112: Using The Cd-Rom Drive

    Turns green when a disk is present; flashes amber when the drive is reading a CD Headphone Volume Increases or decreases the headphone volume Control continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Using the CD-ROM Drive Comments: File Name: G-ch5.doc Last Saved On: 4/24/97 10:31 AM...

  • Page 113: Opening The Tray Automatically

    ......Using the CD-ROM Drive Internal 8x CD-ROM continued Component Function Headphone Jack Connects the headphone Disk Tray...

  • Page 114: Opening The Tray Manually

    If the tray will not open automatically, you can open it manually by using the emergency eject button. Compaq ProLiant 800 Server Reference Guide Writer: Project: Using the CD-ROM Drive Comments: File Name: G-ch5.doc Last Saved On: 4/24/97 10:31 AM...

  • Page 115: Cd-Rom Drive Care And Safety Precautions

    ......Using the CD-ROM Drive Certain applications or operating system software may disable the eject button to prevent accidental damage to the disk.

  • Page 116: Installation

    Remove any CD-ROM disk before moving the drive. Safety If any object or liquid falls into the CD-ROM drive, immediately unplug the server and have it checked by an Authorized Compaq Service Provider. Compaq ProLiant 800 Server Reference Guide Writer: Project: Using the CD-ROM Drive Comments:...

  • Page 117: Using Security Management

    ......Chapter 6 Using Security Management Compaq ProLiant servers offer multilevel security to provide you with just the right security solutions. This comprehensive security system works on three levels: software, hardware, and mechanical. These three types of security features enable and disable key subsystems of the computer, providing flexibility in designing system security.
  • Page 118 Purpose How Accessed Network Server Mode Allows system startup from the hard Computer Setup from the drive or network while keyboard is Compaq System Utilities disabled. menu QuickLock Disables keyboard without exiting Computer Setup from the application; enabled with a System Configuration password.
  • Page 119 180 deg., and reinsert the switch. Now the switch can be easily pressed. Compaq ProLiant 800 Server Reference Guide Writer: Project: Using Security Management Comments: File Name: H-ch6.doc Last Saved On: 4/24/97 10:34 AM...

  • Page 120: Accessing The System Configuration Utility

    ......Using Security Management Accessing the System Configuration Utility Most of the security features are established through the System Configuration Utility.

  • Page 121: Administrator Password

    5. Press F10 to return to the Steps menu. 6. Select Step 5: Save and exit. Compaq ProLiant 800 Server Reference Guide Writer: Project: Using Security Management Comments: File Name: H-ch6.doc Last Saved On: 4/24/97 10:34 AM...

  • Page 122: Entering The Password

    ......Using Security Management Entering the Password To enter the password, complete the following steps: 1.

  • Page 123: Deleting The Password

    4. Replace the side access panel of the unit and turn on the computer. The Power-On and Administrator Passwords are now clear. Compaq ProLiant 800 Server Reference Guide Writer: Project: Using Security Management Comments: File Name: H-ch6.doc Last Saved On: 4/24/97 10:34 AM...

  • Page 124: Reenabling The Password

    3. Place switch 1 on the 8-position switch bank (SW1) to the OFF position. 4. Replace the side access panel and turn on the computer. The Power-On and Administrator Passwords can now be set with the Compaq System Configuration Utility. The following figure illustrates the Power-On and Administrator password jumper position on the system board.

  • Page 125: Smart Cover Sensor

    ......Smart Cover Sensor A feature of the Compaq ProLiant 800 Server, the Smart Cover Sensor is a combination of hardware and software technology that alerts you when the computer cover or side panel has been removed.

  • Page 126: Diskette Drive Control

    ......6-10 Using Security Management You can change the QuickLock hot key combination (Ctrl+Alt+n) if it conflicts with your application software.

  • Page 127: Security Lock

    The following figure illustrates the security lock provision: Figure 6- 3. Securing the system Compaq ProLiant 800 Server Reference Guide Writer: Project: Using Security Management Comments: File Name: H-ch6.doc Last Saved On: 4/24/97 10:34 AM...

  • Page 128: Maintaining And Shipping The Server

    Keep the server away from excessive moisture, direct sunlight, and extremes of heat and cold. Keep liquids away from the server and the keyboard. Compaq ProLiant 800 Server Reference Guide Writer: Project: Maintaining and Shipping the Server Comments: File Name: I-ch7.doc Last Saved On: 4/24/97 10:35 AM...

  • Page 129: Preparations For Shipping

    ......Maintaining and Shipping the Server Never cover the ventilation slots on the monitor. To lessen interference in a two-monitor system, place the monitors as far apart as possible.
  • Page 130 6. To protect the server components and external devices, pack them in their original packing boxes or similar packaging with sufficient packing material. Compaq ProLiant 800 Server Reference Guide Writer: Project: Maintaining and Shipping the Server Comments: File Name: I-ch7.doc Last Saved On: 4/24/97 10:35 AM...

  • Page 131: Diagnostics Tools

    ROMPaq utilities to upgrade flash ROMs Automatic Server Recovery (ASR-2) Power-On Self-Test (POST) POST is a series of diagnostic tests that run automatically on Compaq servers when the system is turned on. POST checks the following assemblies to ensure that the server is functioning properly:...
  • Page 132 POST or after resetting the system, follow the instructions in the table below. The error messages and codes listed in this table include all codes generated by Compaq products. Your system generates only those codes that are applicable to your configuration and options.
  • Page 133 EISA or PCI board in slot Run the System Readable ID Yields that should contain an ISA Configuration Utility Valid ID board. and correct. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 134 ......Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps Problem...
  • Page 135 DC Converter) Failed Contact your service provider. 301-Keyboard Error None Keyboard failure Turn off the computer, then reconnect the keyboard. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 136 ......Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps Problem...
  • Page 137 1. Run the System coprocessor that has configuration error. Configuration not been detected Utility and correct. 2. Replace the coprocessor. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 138 ......Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps Problem...
  • Page 139 1730-Fixed Disk 0 None Fixed disk drive error Run the System does not support Configuration Utility DMA Mode and correct. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 140 ......8-10 Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps...
  • Page 141 1766- Slot x Drive Array requires System ROM Upgrade. Run Run the latest Systems Systems ROMPaq Utility ROMPaq Utility to upgrade your System ROMs. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 142 ......8-12 Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps...
  • Page 143 1776-Drive Array - None External and internal SCSI Reconfigure drives. SCSI Port Termination drives are both configured Error to Port 1. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 144 ......8-14 Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps...
  • Page 145 X is defective and cables. replacement needed: fault tolerance is being Drive X 3. Replace defective used. cables. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 146 ......8-16 Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps...
  • Page 147 1791-Disk 1 Error None Hard drive error or wrong Run the System drive type. Configuration Utility and Diagnostics and correct. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 148 ......8-18 Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps...
  • Page 149 Accelerator. Read Error Occurred. writes memory. Data in Array Accelerator has been lost. Array Accelerator is disabled. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 150 ......8-20 Diagnostics Tools POST Error Messages continued Error Code Audible Probable Source of Action Beeps...

  • Page 151: Diagnostics Utility

    2. Press F10 when the following prompt appears at the top of the screen during POST. Press "F10" for System Partition Utilities Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...

  • Page 152: Diagnostic Error Codes

    This information is intended for the user's reference only. Many of the corrective actions involve complex hardware and/or software changes and should be performed only by an Authorized Compaq Service Provider. Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...

  • Page 153: Series - Memory Test Error Codes

    Memory Test Error Codes Error Code Range Possible Corrective Action 200-xx ... 215-xx The indicated memory module may require replacement. Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...

  • Page 154: Series - Keyboard Test Error Codes

    ......8-24 Diagnostics Tools 300 Series - Keyboard Test Error Codes The 300 series of Diagnostic error codes identify failures with keyboard and system board functions.

  • Page 155: 600 Series - Diskette Drive Test Error Codes

    1100-xx ... 1109-xx Run the System Configuration Utility. Loose or defective cables may cause error messages. The serial interface board or the system board may require replacement. Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...

  • Page 156: 1200 Series - Modem Communications Test Error Codes

    ......8-26 Diagnostics Tools 1200 Series - Modem Communications Test Error Codes The 1200 series of Diagnostic error codes identify failures with the modem.

  • Page 157: 1900 Series - Tape Drive Test Error Codes

    2400-xx ... 2480-xx Run the System Configuration Utility. Loose or defective cable connections may cause error messages. The monitor, the video board, or the system board may require replacement. Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...

  • Page 158: 6000 Series - 32-Bit Dualspeed Netflex-2 Controller And

    ......8-28 Diagnostics Tools 6000 Series - 32-Bit DualSpeed NetFlex-2 Controller and 32-Bit DualSpeed Token Ring Controller Test Error Codes The 6000 series of Diagnostic error codes identify failures with 32-bit...

  • Page 159: 6600 Series - Cd-Rom Drive Test Error Codes

    6700-xx ... 6728-xx A defective tape cartridge, loose cable connections, or defective cable connections may cause error messages. The tape drive, the tape adapter board, or the system board may require replacement. Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...

  • Page 160: 7000 Series - Server Manager/R Board Test Error Codes

    ......8-30 Diagnostics Tools 7000 Series - Server Manager/R Board Test Error Codes The 7000 series of Diagnostic error codes identify failures with the Server Manager/R board.

  • Page 161: Test Computer

    IMPORTANT: Run Test Computer and have the printed report available before placing a call to the Compaq Customer Support Center or your local Compaq Service Provider. Running Test To run Test, complete the following steps: 1.
  • Page 162 IMPORTANT: When you run Test, be sure to record the error message numbers and have them available when you contact your Authorized Compaq Reseller or Service Provider. 8. Follow the instructions on the screen as the diagnostic tests are run on the devices.

  • Page 163: Inspect Computer

    IMPORTANT: Run Inspect Computer and have the printed output available before placing a call to the Compaq Customer Support Center or your local Authorized Compaq Service Provider. Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 164 3. Select the Diagnostics and Utilities option. 4. Select Inspect the Computer. Operating environment information displays. 5. Review, print, file, or discuss this information with your Authorized Compaq Reseller or Service Provider. Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...

  • Page 165: Drive Array Advanced Diagnostics (Daad)

    Diagnostics (DAAD) Drive Array Advanced Diagnostics (DAAD) is a DOS-based tool designed to run on all Compaq products that contain a Compaq SMART SCSI Array Controller, Compaq Intelligent Drive Array Controller-2 (IDA-2), Compaq Intelligent Drive Array Controller (IDA), or Compaq Intelligent Array Expansion Controller.
  • Page 166 ......8-36 Diagnostics Tools Table 8-2 DAAD Diagnostic Messages Message Description Recommended Action Accelerator board not Array controller did not...
  • Page 167 Array accelerator board has Check the Disable Code field. Temporarily disabled been temporarily disabled. Accelerator status: A status returned from the Call your Authorized Compaq Reseller for the Unrecognized status array accelerator board that latest copy of DAAD. DAAD does not recognize. continued...
  • Page 168 ......8-38 Diagnostics Tools DAAD Diagnostic Messages continued Message Description Recommended Action Accelerator status: Valid Valid data was found in Not an error or data loss condition.
  • Page 169 Utility to configure the controller and nonvolatile configuration signature RAM. that is zero. Old versions of the System Configuration Utility could cause this. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 170 Controller firmware Controller is correct, Call your Authorized Compaq Reseller to obtain needs upgrading (DAAD however, IDA firmware the latest firmware. Error 102) version should be greater than 1.26.
  • Page 171 Replace the controller as soon as possible. replacing (DAAD Error Expansion System 104) firmware is less than version 1.14. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 172 ......8-42 Diagnostics Tools DAAD Diagnostic Messages continued Message Description Recommended Action Controller reported POST The controller returned an Replace the controller.
  • Page 173 Run the Options ROMPaq Utility to upgrade the needs upgrading drive is below the latest drive firmware to the latest revision. recommended version. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 174 ......8-44 Diagnostics Tools DAAD Diagnostic Messages continued Message Description Recommended Action Drive (bay) X has invalid Physical drive has invalid Run the System Configuration Utility to properly...
  • Page 175 This could occur if new, previously configured drives have been placed in a system that has also been previously configured. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 176 ......8-46 Diagnostics Tools DAAD Diagnostic Messages continued Message Description Recommended Action Insufficient adapter The adapter does not have Operate the system without the array...
  • Page 177 Turn the system off and attempt to reattach the LOOSE CABLE DETECTED cabling problem. cable onto the drive. If this does not work, replace the cable. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 178 ......8-48 Diagnostics Tools DAAD Diagnostic Messages continued Message Description Recommended Action Logical Drive X status = A physical drive in this When booting up the system, select the "F1 -...
  • Page 179 If the array accelerator board is present, run the Accelerator Board board has not been System Configuration Utility to configure the configured. board, if desired. continued Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...
  • Page 180 ......8-50 Diagnostics Tools DAAD Diagnostic Messages continued Message Description Recommended Action Drive (bay) X has loose The array controller could Check all cable connections first.
  • Page 181 Soft Firmware Upgrade DAAD has determined that Run the Compaq Upgrade Utility to place the required your controller is running latest firmware on all drives. firmware that has been soft upgraded by the Compaq Upgrade Utility.
  • Page 182 This is a list of the The drive may need to be replaced. Run the drive (bay) X individual thresholds that Compaq Diagnostics Utility to determine if the have been violated for this drive has been initialized and the threshold drive.
  • Page 183 DAAD and a message indicating the type of adapter last configured in EISA nonvolatile RAM. Compaq ProLiant 800 Server Reference Guide Writer: Project: Diagnostics Tools Comments: File Name: J-ch8.doc Last Saved On: 4/24/97 10:38 AM...

  • Page 184: Appendix A Installing A New Battery

    ......Appendix A Installing a New Battery The Compaq ProLiant 800 server has two CMOS memories, one on the system board and the other on the expansion backplane board. Both require batteries to maintain their data.

  • Page 185: Installing The System Board Battery

    The lithium battery may explode if mistreated. The battery is soldered in place and may not be removed. Do not abuse or disassemble. Use only replacement batteries supplied by Compaq Computer Corporation (spare part number 160274-001). To install the new battery, complete the following steps: 1.

  • Page 186: Placing The Battery

    2. Place the battery and the hook-and-loop fastener strip on the chassis floor, as shown in the following illustration. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing a New Battery Comments: File Name: K-appa.doc Last Saved On: 4/24/97 10:45 AM...
  • Page 187 ......Installing a New Battery 3. Plug the battery connector onto pins 1-4 of header E2 on the system board.

  • Page 188: Backplane Board Battery Replacement

    You can view these parameters by restarting the server and pressing F10 when the square cursor appears in the upper-right corner of the screen. From the Compaq Utilities menu, select Computer Setup. Select Storage, then select Configure Fixed Disk Drive to view the parameters.

  • Page 189: Backplane Board Battery Installation

    ......Installing a New Battery Backplane Board Battery Installation CAUTION: Do not attempt to remove your old battery, as it is permanently installed.
  • Page 190 5. Place the sticker included with your battery kit on the back of your server above the power connector. 6. Plug in the server and reconnect any external devices. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing a New Battery Comments: File Name: K-appa.doc Last Saved On: 4/24/97 10:45 AM...
  • Page 191 7. Turn on the server. 8. Run the Compaq System Configuration Utility to reconfigure the system. Refer to Chapter 4, "Using the System Configuration Utility." Writer: Project: Installing a New Battery Comments:...

  • Page 192: Power Cord Set Requirements

    10 A/125 volts AC, or 10A/250 volts AC, as required by each country’s power system. Compaq ProLiant 800 Server Reference Guide Writer: Project: Power Cord Set Requirements Comments: File Name: L-appb.doc Last Saved On: 4/24/97 10:47 AM...

  • Page 193: Country-Specific Requirements

    ......Power Cord Set Requirements Country-Specific Requirements Use the following table to identify the appropriate accredited agency in your country.

  • Page 194: Electrostatic Discharge

    Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an Authorized Compaq Reseller install the part. For more information on static electricity or assistance with product installation, contact your Authorized Compaq Reseller.

  • Page 195: Switches And Jumpers

    Setting System Board Switches The Compaq ProLiant 800 system board has two switch modules (SW1 and SW2) located on the system board that are used to set the overall configuration of your server. Switch SW1 is an 8-position switch (S1-S8) that provides configuration settings of your computer.
  • Page 196 ......Switches and Jumpers Table D-1 System Maintenance Switch Settings on SW1 Function Position Status...

  • Page 197: Setting Nic Switches

    Placing the switches in the OFF position activates the 100 Mb/s option, if installed. The ProLiant 800 server comes standard with the 10 Mb/s and requires the 100 Mb/s option for this switch to be functional. SCSI Device Jumper Settings The 32-Bit Fast-SCSI-2 Controller requires that a SCSI ID be set for each SCSI device.

  • Page 198: System Board Battery Jumper Settings

    ......Switches and Jumpers System Board Battery Jumper Settings The system board allows you to add an external battery, if the battery embedded on the board fails.

  • Page 199: Installing The Server

    Be sure you are properly grounded before beginning any installation procedure. Refer to Appendix C, “Electrostatic Discharge,” for more information. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing the Server Comments: File Name: O-appe.doc Last Saved On: 4/24/97 10:51 AM...

  • Page 200: Overview Of Installing The Server

    Installing the Server Overview of Installing the Server Follow this sequence when installing your Compaq ProLiant 800 server for the first time. This sequence is the same as illustrated on the quick install chart that came with your new server. Additional information on each step is provided in the remainder of this manual.

  • Page 201: Selecting A Site

    Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing the Server Comments: File Name: O-appe.doc Last Saved On: 4/24/97 10:51 AM...

  • Page 202: Unpacking

    Locate the following materials that were shipped with your new server: Documentation and Software Quick Hardware Installation poster Reference Guide SmartStart ProLiant 800 server Keyboard Mouse Power cord In addition to these supplied items, you may need: T-15 Torx screwdriver...

  • Page 203: Removing The Side Access Panel

    These panels are an integral part of the cooling system and removing them while the system is running may adversely affect data integrity. Compaq ProLiant 800 Server Reference Guide Writer: Project: Installing the Server Comments: File Name: O-appe.doc Last Saved On: 4/24/97 10:51 AM...
  • Page 204 ......Installing the Server Figure E-1. Removing the side access panel Figure E-2.

  • Page 205: Regulatory Notices

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
  • Page 206 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding this declaration, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000...
  • Page 207 Japanese Notice Laser Safety All Compaq systems equipped with CD-ROM drives comply with appropriate safety standards including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. It does not emit hazardous light;...
  • Page 208 Because the internal laser beam may cause eye damage, do not open the cabinet. Wearing glasses and contact lenses, etc., increases the hazard. All maintenance should be performed by an Authorized Compaq Service Provider. WARNING: Use of controls or adjustments or performance of procedures other than those specified herein or in the CD ROM installation guide may result in hazardous radiation exposure.
  • Page 209 Numerical Aperture: 0.45 +/- 0.04 Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
  • Page 210 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them for recycling or proper disposal, please use the public collection system or return them to Compaq, your authorized Compaq Partners, or their agents. Writer: Project: Regulatory Notices Comments:...

  • Page 211: Index

    Automatic Revision Tracking 2-9 computer 4-2 Automatic Server Recovery-2 Changing passwords 6-6 See ASR-2 Clearing passwords 6-7 Compaq Internet address 1-15 TechNotes 1-2 Compaq ProLiant 800 Server Reference Guide Writer: Project: Index Comments: File Name: Index.doc Last Saved On: 4/24/97 10:43 AM...
  • Page 212 ......Index Compaq Health Driver Deleting passwords 6-7 resetting ASR-2 timer 2-17 Compaq Insight Manager See Device drivers Insight Manager Banyan VINES 4-20 Compaq System Configuration...
  • Page 213 Fast-Wide SCSI-2 port, connecting Drivers 3-27 loading software 4-13 Fault prevention tracking 2-3 Fault tolerance 1-13, 2-4 Features of the ProLiant 800 1-1 ECC memory 1-11 Floppy boot disable 6-2 ENET controller 1-12 Front panel components 1-2 Entering passwords 6-6...
  • Page 214 Integrated cache 1-10 Integrated Remote Console Maintaining the server 7-1 1-15, Maintenance 2-17 CD-ROM drive precautions 5-4 Internet address for Compaq 1-15 server shipping preparation 7-2 IP and IPX networks Management of server 2-1 using ASR-2 2-15 manual installation Banyan Vines 4-20...
  • Page 215 6-1 installing 4-12 reenabling 6-8 SMP 4-13 PCF files Option configuration files used in configuring the See .CFG files computer 4-2 Compaq ProLiant 800 Server Reference Guide Writer: Project: Index Comments: File Name: Index.doc Last Saved On: 4/24/97 10:43 AM...
  • Page 216 RAID levels 1-13, 2-4 POST RAM 1-11 description of 8-1 Recovery error messages 8-2 unattended 2-14 power cord Compaq ProLiant 800 Reenabling passwords 6-8 Reference Guide-B-1 Remote connector 1-8 access via network 2-20 Power cord and peripherals, starting of Compaq...
  • Page 217 Standard features 1-1 1-13 Standard SCSI 1-11 parameter tracking 2-2 Status indicators for Insight unattended recovery 2-14 Manager 3-2 Server features Compaq ProLiant 800 Server Reference Guide Writer: Project: Index Comments: File Name: Index.doc Last Saved On: 4/24/97 10:43 AM...
  • Page 218 6-5 booting into Compaq Switches and jumpers A-1 Utilities System 2-20 board jumper settings A-4 Compaq, starting from remote Configuration Utility 4-1 2-16, 2-20 creating partition 4-8 Diagnostics 4-21 partition upgrading 4-9 Inspect 8-33 partition verifying 4-9...
  • Page 219 Voltage select switch 1-7 Warranty 1-12 Pre-Failure 3-2 Wide-Ultra SCSI controller 1-11 devices 1-1 Windows NT device drivers 4-16 ZIF socket releasing 3-16 Compaq ProLiant 800 Server Reference Guide Writer: Project: Index Comments: File Name: Index.doc Last Saved On: 4/24/97 10:43 AM...
  • Page 220 USE OF THIS MATERIAL. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. The software described in this guide is furnished under a license agreement or non disclosure agreement.
  • Page 221 WTMR Writer: Project: NOTICE Comments: File Name: A-not.doc Last Saved On: 4/22/97 4:10 PM...

Table of Contents