Compaq ProLiant DL380 Generation 2 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. Compaq Manuals
  4. Server
  5. ProLiant DL380 Generation 2
  6. Maintenance and service manual
Compaq ProLiant DL380 Generation 2 Maintenance And Service Manual

Compaq ProLiant DL380 Generation 2 Maintenance And Service Manual

Hide thumbs Also See for ProLiant DL380 Generation 2:
Table of Contents

Advertisement

Quick Links

Download this manual

ProLiant DL380 Generation 2 Server

Maintenance and Service Guide
Second Edition (June 2001)
Part Number 203840-002
Spare Part Number 228520-001
Compaq Computer Corporation

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ProLiant DL380 Generation 2 and is the answer not in the manual?

Questions and answers

Related Manuals for Compaq ProLiant DL380 Generation 2

Summary of Contents for Compaq ProLiant DL380 Generation 2

  • Page 1: Proliant Dl380 Generation 2 Server

    ProLiant DL380 Generation 2 Server Maintenance and Service Guide Second Edition (June 2001) Part Number 203840-002 Spare Part Number 228520-001 Compaq Computer Corporation...
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    Contents About This Guide Symbols in Text......................vii Compaq Technician Notes ..................vii Where to Go for Additional Help ................viii Chapter 1 Illustrated Parts Catalog Mechanical Components ..................1-2 System Components ....................1-3 Chapter 2 Removal and Replacement Procedures Safety Considerations....................2-1 Electrostatic Discharge..................2-1 Symbols on Equipment ..................2-2 Rack Warnings and Cautions ................2-2...
  • Page 4 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Removal and Replacement Procedures continued Non-Hot-Plug Procedures ..................2-24 Front Bezel ......................2-24 CD-ROM Drive....................2-25 Diskette Drive ....................2-26 CD MultiBay Adapter Board ................2-27 CD Ejector Assembly..................2-28 Front Fan Bracket....................2-30 SCSI Backplane....................2-31 PCI Riser Cage ....................2-32...
  • Page 5 Contents v Connectors, LED Indicators, Switches, and Jumpers continued System Switches.....................4-18 SCSI Interlock Disable Switch................4-19 NMI Switch .....................4-19 System Maintenance Switch ................4-20 Chassis ID Switch ...................4-20 Jumpers........................4-21 Chapter 5 Specifications System Unit ......................5-2 Hot-Plug Power Supply....................5-3 Memory ........................5-3 1.44-MB Diskette Drive ...................5-4 CD-ROM Drive......................5-5 Wide Ultra3 SCSI Hard Drives ................5-6 Index...

  • Page 6: About This Guide

    NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair.

  • Page 7: Where To Go For Additional Help

    For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. For Compaq technical support: In the United States and Canada, call 1-800-386-2172. For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq website: www.compaq.com...

  • Page 8: Illustrated Parts Catalog

    Chapter Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and spare parts list for the Compaq ProLiant™ DL380 Generation 2 server. See Table 1-1 and Table 1-2 for the names of referenced spare parts.

  • Page 9: Mechanical Components

    1-2 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Mechanical Components Figure 1-1. Mechanical components Table 1-1 Mechanical Components Spare Parts List Item Description Part Number Spare Part Number Access panel (top cover) 218377-001 228523-001 Front bezel 218381-001...

  • Page 10: System Components

    Illustrated Parts Catalog 1-3 System Components Figure 1-2. System components NOTE: Items not shown in the illustration are indicated with an asterisk in the spare parts list. Table 1-2 System Components Spare Parts List Item Description Part Number Spare Part Number System Components Hot-plug fan, 60-mm 218382-001...
  • Page 11 1-4 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Item Description Part Number Spare Part Number Heatsink and heatsink clip 228075-001 228497-001 Air baffle 228073-001 228525-001 Boards Processor power module (PPM), 12-V, 28.5-A...
  • Page 12 Illustrated Parts Catalog 1-5 Table 1-2 System Components Spare Parts List continued Item Description Part Number Spare Part Number Miscellaneous Hardware kit * — 228527-001 Screws, T-15, flathead 228213-001 — Expansion slot cover 228072-001 — Plastics kit * — 228516-001 PCI slot release lever 228194-001 —...

  • Page 13: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for ProLiant DL380 Generation 2 servers. After completing all necessary removal and replacement procedures, run the Diagnostics program to verify that all components operate properly. You need the following items for some procedures: Torx T-15 screwdriver Diagnostics Utility from the Compaq SmartStart™...

  • Page 14: Symbols On Equipment

    2-2 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Symbols on Equipment Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING: To reduce the risk of personal injury or damage to the equipment,...

  • Page 15: Server Warnings And Cautions

    Extend the server from the rack. If you are performing service procedures in a Compaq rack or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.

  • Page 16: Extending The Server From The Rack

    2-4 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Extending the Server from the Rack To extend the server from the rack: 1. Loosen the front panel thumbscrews that secure the server faceplate to the front of the rack.

  • Page 17: Powering Down The Server

    Removal and Replacement Procedures 2-5 Powering Down the Server System power in ProLiant DL380 Generation 2 servers does not completely shut off with the front panel Power On/Standby button. The button toggles between on and standby modes, rather than on and off. The standby position removes power from most electronics and the drives, but portions of the power supply and some internal circuitry remain active.

  • Page 18: Removing The Server From The Rack

    2-6 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 5. At the rear of the server, locate the illuminated rear unit identification LED switch that identifies the server you are servicing. Figure 2-3. Rear unit identification LED switch 6.

  • Page 19: Hot-Plug Scsi Hard Drive

    Compaq Servers Troubleshooting Guide. For hot-plug expansion board procedures, ensure that the proper drivers for PCI Hot Plug functionality are installed. For more information, refer to the Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide. Hot-Plug SCSI Hard Drive CAUTION: If you are replacing a drive that is part of an array, observe the “Hot-Plug SCSI Hard...

  • Page 20: Hard Drive Blank

    2-8 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Hard Drive Blank To remove a hard drive blank: 1. Press the release button 2. Pull the blank out of the drive bay Figure 2-5. Removing a hard drive blank CAUTION: Always populate hard drive bays with either a hard drive or hard drive blank.

  • Page 21: Cd Blank

    Removal and Replacement Procedures 2-9 CD Blank To remove the CD blank: 1. Push the ejection button 2. Pull the CD blank out the CD MultiBay Figure 2-6. Removing the CD blank CAUTION: Always populate the CD MultiBay with either a CD-ROM drive or CD blank. Operating the server without installing a CD-ROM drive or CD blank results in improper airflow and improper cooling that can lead to thermal damage.

  • Page 22: Universal Hot-Plug Tape Drive

    2-10 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Universal Hot-Plug Tape Drive To remove a universal hot-plug tape drive: 1. Press the release button on the hot-plug tape drive 2. Pull the tape drive out of the bay Figure 2-7.

  • Page 23: Tape Drive Blank

    Removal and Replacement Procedures 2-11 Tape Drive Blank To remove the tape drive blank: 1. Remove the hot-plug SCSI hard drive or hard drive blank in the bay below the tape drive blank: If a hot-plug SCSI hard drive is installed in the bay, see the “Hot-Plug SCSI Hard Drive”...

  • Page 24: Hot-Plug Power Supply

    2-12 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Hot-Plug Power Supply CAUTION: Do not attempt to remove and replace a power supply as a hot-plug procedure unless both bays are populated with power supplies. To remove a hot-plug power supply: 1.

  • Page 25: Power Supply Blank

    Removal and Replacement Procedures 2-13 Power Supply Blank To remove the power supply blank: 1. Unlock the hinge on the cable arm and swing the arm away from the power supply area. 2. Press the locking latch 3. Pull the blank out of the bay Figure 2-10.

  • Page 26: Access Panel

    2-14 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Access Panel CAUTION: Do not operate the server for extended periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.
  • Page 27 Removal and Replacement Procedures 2-15 4. Slide the access panel toward the rear of the unit about 1.25 cm (0.5 inch) and lift to remove the panel. Figure 2-12. Removing the access panel Reverse steps 1 through 4 to replace the access panel.

  • Page 28: Hot-Plug Fan

    Hot-Plug Fan CAUTION: Do not attempt to remove and replace a fan as a hot-plug procedure unless the fan zone is redundant. For more information, refer to the Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide. To remove a fan: 1.

  • Page 29: Air Baffle

    Removal and Replacement Procedures 2-17 Air Baffle To remove the air baffle: 1. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter. 2. Remove the access panel. See the “Access Panel” section in this chapter. 3.

  • Page 30: Pci Shipping Bracket

    2-18 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide PCI Shipping Bracket To remove the PCI shipping bracket: 1. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter. 2. Remove the access panel. See the “Access Panel” section in this chapter.

  • Page 31: Pci Riser Cage Door Latch

    Removal and Replacement Procedures 2-19 PCI Riser Cage Door Latch To remove the PCI riser cage door latch: 1. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter. 2. Remove the access panel. See the “Access Panel” section in this chapter. 3.

  • Page 32: Expansion Board (Slots 2 And 3)

    2-20 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Reverse steps 1 through 5 to replace the PCI riser cage door latch. Expansion Board (Slots 2 and 3) To remove an expansion board from slots 2 and 3: 1.
  • Page 33 Removal and Replacement Procedures 2-21 5. Press the PCI Hot Plug button for five seconds to power down the slot. Figure 2-19. Pressing the PCI Hot Plug button 6. Disconnect any cables connected to the expansion board. 7. Press the PCI slot release lever to unlock it 8.

  • Page 34: Expansion Slot Cover (Slots 2 And 3)

    2-22 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide CAUTION: Always install either an expansion board or an expansion slot cover. Operating the server without an expansion board or slot cover results in improper airflow and cooling that can lead to thermal damage.

  • Page 35: Removal And Replacement Procedures

    Removal and Replacement Procedures 2-23 4. Press the PCI slot release lever to unlock it 5. Open the PCI slot release lever 6. Slide the expansion slot cover out of the slot Figure 2-22. Removing the expansion slot cover from slot 3 CAUTION: Always install either an expansion board or an expansion slot cover.

  • Page 36: Non-Hot-Plug Procedures

    2-24 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Non-Hot-Plug Procedures You must power down the ProLiant DL380 Generation 2 server to perform non-hot-plug removal and replacement procedures. The components in this section are non-hot-plug service items, regardless of rack type or environment.

  • Page 37: Cd-Rom Drive

    Removal and Replacement Procedures 2-25 CD-ROM Drive To eject the CD-ROM drive: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Push the ejection button 3. Pull the CD-ROM drive out the CD MultiBay Figure 2-24.

  • Page 38: Diskette Drive

    2-26 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Diskette Drive To remove a diskette drive: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 39: Cd Multibay Adapter Board

    Removal and Replacement Procedures 2-27 CD MultiBay Adapter Board To remove the CD MultiBay adapter board: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 40: Cd Ejector Assembly

    2-28 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide CD Ejector Assembly To remove the CD ejector assembly: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.
  • Page 41 Removal and Replacement Procedures 2-29 9. Use a Torx T-15 screwdriver to remove the ejector assembly screw 10. Press and hold the ejection button. 11. Slide the ejector assembly toward the rear of the chassis and lift Figure 2-28. Removing the CD ejector assembly Reverse steps 1 through 11 to replace the CD ejector assembly.

  • Page 42: Front Fan Bracket

    2-30 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Front Fan Bracket To remove the front fan bracket: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 43: Scsi Backplane

    Removal and Replacement Procedures 2-31 SCSI Backplane To remove the SCSI backplane: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 44: Pci Riser Cage

    2-32 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide PCI Riser Cage CAUTION: To avoid the risk of damage to your system or expansion boards, remove all AC power cords before installing or removing non-hot-plug expansion boards. Moving the Power On/Standby button to the standby position still provides auxiliary power to the PCI expansion slot and may damage the board or other system components.
  • Page 45 Removal and Replacement Procedures 2-33 8. Lift the PCI riser cage. Figure 2-32. Removing the PCI riser cage Reverse steps 1 through 7 to replace the PCI riser cage.

  • Page 46: Expansion Board (Slot 1)

    2-34 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Expansion Board (Slot 1) To remove an expansion board from slot 1: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 47: Expansion Slot Cover (Slot 1)

    Removal and Replacement Procedures 2-35 Expansion Slot Cover (Slot 1) To remove an expansion slot cover from slot 1: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 48: Pci Expansion Board Ejector/Divider

    2-36 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide PCI Expansion Board Ejector/Divider To remove the expansion board ejector/divider: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 49: Pci Slot Release Lever (Slots 2 And 3)

    Removal and Replacement Procedures 2-37 PCI Slot Release Lever (Slots 2 and 3) To remove a PCI slot release lever: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.
  • Page 50 2-38 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 8. From the rear of the PCI riser cage, press the slot release lever to unseat it 9. Rotate the slot release lever out of the chassis Figure 2-37. Removing the PCI slot release lever...

  • Page 51: Pci Lightpipe And Cover

    Removal and Replacement Procedures 2-39 PCI Lightpipe and Cover To remove the PCI lightpipe and cover: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.
  • Page 52 2-40 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 7. Slide the lightpipe out of the chassis. Figure 2-39. Sliding the lightpipe out of the chassis Reverse steps 1 through 7 to replace the PCI lightpipe and cover.

  • Page 53: Power Converter Module

    Removal and Replacement Procedures 2-41 Power Converter Module To remove the power converter module: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.
  • Page 54 2-42 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 8. Loosen the thumbscrew that secures the power converter module to the chassis 9. Slide and lift the power converter module off the chassis Figure 2-41. Removing the power converter module from the chassis (cables removed for clarity)

  • Page 55: Power Button/Led Board

    Removal and Replacement Procedures 2-43 Power Button/LED Board To remove the power button/LED board: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 56: Dimms

    Figure 2-43. Removing a DIMM CAUTION: To ensure proper configuration of DIMMs, refer to Chapter 3, “Installing Hardware Options” in the Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide. CAUTION: Use only Compaq DIMMs. DIMMs from other sources may adversely affect data integrity.

  • Page 57: Processors

    Removal and Replacement Procedures 2-45 Processors To remove a processor: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.
  • Page 58 2-46 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 8. Remove the heatsink CAUTION: Discard the heatsink after you remove it from the processor. The heatsink is for one-time use only; after use the thermal interface material is degraded and does not provide proper thermal dissipation.
  • Page 59 Removal and Replacement Procedures 2-47 2. Insert the processor 3. Close the locking lever on the processor socket Figure 2-46. Installing the processor CAUTION: Always use a new heatsink with thermal interface material when replacing processors. Failure to use new components may result in damage to the processor. 4.
  • Page 60 2-48 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 5. Install the heatsink 6. Carefully install the heatsink-retaining clip 7. Close the locking lever on the heatsink-retaining clip Figure 2-48. Installing the heatsink and heatsink-retaining clip CAUTION: PPM slots must be populated when processors are installed. If PPM slots are not populated, the system does not boot.

  • Page 61: Ppms

    Removal and Replacement Procedures 2-49 PPMs To remove a PPM: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 62: Smart Array 5I Controller

    2-50 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Smart Array 5i Controller To remove the Smart Array 5i Controller: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 63: Battery

    Removal and Replacement Procedures 2-51 Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
  • Page 64 2-52 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 5. Remove the battery. Figure 2-51. Removing the battery Reverse steps 1 through 5 to replace the battery. After replacing the battery, you must use the ROM-Based Setup Utility (RBSU) to reconfigure...

  • Page 65: System Board

    Removal and Replacement Procedures 2-53 System Board To remove the system board: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.
  • Page 66 2-54 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 14. Loosen the system board thumbscrew. Figure 2-52. Loosening the system board thumbscrew 15. Identify the alignment keys and keyhole locations through on the system board. Figure 2-53. Identifying the alignment keys and keyhole locations...
  • Page 67 Removal and Replacement Procedures 2-55 16. Slide the system board toward the front of the server and lift the system board off the alignment keys. Figure 2-54. Removing the system board from the chassis 17. Remove the rear fan bracket. See the “Rear Fan Bracket” section in this chapter. Reverse steps 1 through 17 to replace the system board.

  • Page 68: Rear Fan Bracket

    2-56 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Rear Fan Bracket To remove the rear fan bracket: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 69: Scsi Cable (Short)

    Removal and Replacement Procedures 2-57 SCSI Cable (Short) To remove the short SCSI cable: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 70: Cd Multibay Cable

    2-58 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide CD MultiBay Cable To remove the CD MultiBay cable: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 71: Power Button/Led Cable

    Removal and Replacement Procedures 2-59 Power Button/LED Cable To remove the power button/LED cable: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 72: System Cables

    2-60 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide System Cables To remove the LED/CD-ROM drive system cable or the diskette drive system cable: 1. Power down the server. See the “Powering Down the Server” section in this chapter.

  • Page 73: Pci Hot Plug Backplane Cable

    Removal and Replacement Procedures 2-61 PCI Hot Plug Backplane Cable To remove the PCI Hot Plug backplane cable: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 74: Optional Remote Insight Lights-Out Edition Interface Cable

    Reverse steps 1 through 6 to replace the Remote Insight Lights-Out Edition interface cable. For more information about this option, refer to the Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide and the Compaq Remote Insight Lights-Out Edition User...

  • Page 75: Optional Scsi Cable (Long)

    Removal and Replacement Procedures 2-63 Optional SCSI Cable (Long) To remove the long SCSI cable: 1. Power down the server. See the “Powering Down the Server” section in this chapter. 2. Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.

  • Page 76: Diagnostic Tools

    Chapter Diagnostic Tools This chapter is an overview of software and firmware diagnostic tools that are available for configuring, monitoring, and managing ProLiant DL380 Generation 2 servers.
  • Page 77 3-2 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Use the following tools to diagnose problems, test hardware, and monitor and manage ProLiant DL380 Generation 2 server operations. Table 3-1 Diagnostic Tools Tool Description How to run the tool...
  • Page 78 ROMPaq Utility, driver updates, and assistance installing operating systems. Compaq Survey Utility Compaq Survey Utility gathers Install the Compaq Survey Utility critical hardware and software from the SmartStart CD, the information on servers running Compaq Integration Microsoft Windows NT, Novell...
  • Page 79 3-4 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Table 3-1 Diagnostic Tools continued Tool Description How to run the tool ROM-Based Setup Utility (RBSU) RBSU configures the hardware Run RBSU by pressing the F9 installed in or connected to the key during POST.

  • Page 80: Connectors, Led Indicators, Switches, And Jumpers

    Chapter Connectors, LED Indicators, Switches, and Jumpers This chapter explains the location and function of system connectors, internal and external LEDs, system board switches, and jumpers.

  • Page 81: Connectors

    4-2 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Connectors The figures and tables on the following pages show connector locations on the rear panel and the system board of the ProLiant DL380 Generation 2 server. Rear Panel Connectors Figure 4-1 and Table 4-1 show the connectors on the rear panel of a ProLiant DL380 Generation 2 server.

  • Page 82: System Board Connectors

    Connectors, LED Indicators, Switches, and Jumpers 4-3 System Board Connectors Figure 4-2 and Table 4-2 show the connectors on the system board. Figure 4-2. System board connectors Table 4-2 System Board Connectors Item Description Item Description PPM slot 2 Diskette drive system connector PPM slot 1 Battery PCI riser cage connector...

  • Page 83: Led Indicators

    4-4 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide LED Indicators The ProLiant DL380 Generation 2 server contains several sets of LEDs that indicate the status and settings of hardware components. This section explains the following types of LEDs:...

  • Page 84: Front Panel Leds

    Connectors, LED Indicators, Switches, and Jumpers 4-5 Front Panel LEDs The five LEDs on the front of the server indicate server status. Figure 4-3 and Table 4-3 identify and describe the LED locations and functions. Figure 4-3. Front panel LEDs Table 4-3 Front Panel LEDs Item...

  • Page 85: Hot-Plug Scsi Hard Drive Leds

    4-6 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide The internal health LED identifies service events for internal components in a pre-failure or failed condition. Use Table 4-9 to identify LED combinations for the internal health LED and the system LEDs.
  • Page 86 Connectors, LED Indicators, Switches, and Jumpers 4-7 Table 4-4 Hot-Plug SCSI Hard Drive LED Status Combinations Means Activity Online Fault Do not remove the drive. Removing a drive during this process causes data loss. The drive is being accessed and is not configured as part of an array.

  • Page 87: Pci Riser Cage Leds

    4-8 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide PCI Riser Cage LEDs The PCI riser cage contains two LEDs. The slot speed LED indicates whether slots 2 and 3 are operating at 66 or 33 MHz. The AC power connected LED indicates when the AC power is connected to the server.

  • Page 88: Pci Hot Plug Leds

    Connectors, LED Indicators, Switches, and Jumpers 4-9 PCI Hot Plug LEDs The PCI Hot Plug LEDs adjacent to each expansion slot provide a visual reference of the status for each slot. These LEDs can also be viewed when the hot-plug door is open. Use Figure 4-6 and Table 4-6 to identify the LEDs.

  • Page 89: Rj-45 Network Connector Leds

    4-10 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide RJ-45 Network Connector LEDs The RJ-45 network connector on the server rear panel has two LEDs. Use Figure 4-7 and Table 4-7 to identify the location and status of the LEDs.

  • Page 90: Rear Unit Identification Led Switch

    Connectors, LED Indicators, Switches, and Jumpers 4-11 Rear Unit Identification LED Switch The rear unit identification LED switch offers a visual reference for service personnel (Figure 4-8). Figure 4-8. Rear unit identification LED switch The rear unit identification LED switch indicates the following conditions: Blue = The switch is activated.

  • Page 91: Hot-Plug Power Supply Led

    4-12 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Hot-Plug Power Supply LED Determine the hot-plug power supply status by observing the color of the power supply LED located adjacent to the AC inlet (Figure 4-9). Figure 4-9. Hot-plug power supply LED When the power supply LED is off, the following conditions may exist: The AC power is unavailable.

  • Page 92: Hot-Plug Fan Led

    Connectors, LED Indicators, Switches, and Jumpers 4-13 Hot-Plug Fan LED Each of the hot-plug fans contains a dual-color LED (Figure 4-10). Figure 4-10. Hot-plug fan LED The hot-plug fan LED indicates the following conditions: Green = The fan is operating normally. Amber = The fan has failed.

  • Page 93: Power Converter Module Led

    4-14 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide Power Converter Module LED The power converter module LED indicates whether the power converter module is functioning properly (Figure 4-11). Figure 4-11. Power converter module LED The power converter module LED indicates the following conditions: Amber = The power converter module has failed.
  • Page 94 Connectors, LED Indicators, Switches, and Jumpers 4-15 Figure 4-12. System board LEDs Table 4-8 System Board LEDs Item LED Description Status Processor 1 failure Amber = Processor failed Off = Normal Processor 2 failure DIMM failure 6C DIMM failure 5B DIMM failure 4A Amber = Memory failed Off = Normal...

  • Page 95: System Leds And Internal Health Led Status Combinations

    The front panel health LEDs indicate only the current hardware status. In some situations, Compaq Insight Manager XE may report server status differently than the health LEDs because the software tracks more system attributes. Table 4-9...

  • Page 96: Connectors, Led Indicators, Switches, And Jumpers

    Connectors, LED Indicators, Switches, and Jumpers 4-17 Table 4-9 System LEDs and Internal Health LED Status Combinations continued System LED and Color Internal Health Status LED Color I Interleaving error: DIMM is missing from the DIMM failure, all slots in one bank (Amber) bank, and no valid memory exists in another bank.

  • Page 97: System Switches

    4-18 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide System Switches With system switches, you can enable or disable certain settings or perform advanced diagnostic procedures. The following sections explain the functions of each switch. Figure 4-13 and Table 4-10 identify switch locations on the system board.

  • Page 98: Scsi Interlock Disable Switch

    NMI event by pressing a dump switch. The NMI event allows a hung system to become responsive. The ProLiant DL380 Generation 2 server is equipped with an NMI switch that, when pushed, performs a memory dump before performing a hard reset (Figure 4-13).

  • Page 99: System Maintenance Switch

    The Chassis ID switch is a three-position switch that identifies the operational use of the server (Figure 4-13). This switch is set to default to the ProLiant DL380 Generation 2 server rack-mount setting. All three positions of the switch default to the off value.

  • Page 100: Jumpers

    Connectors, LED Indicators, Switches, and Jumpers 4-21 Jumpers The ProLiant DL380 Generation 2 server contains one two-pin bootblock flash jumper. It enables the user to configure the system board for a bootblock flash of the system ROM (Figure 4-14). Figure 4-14. Bootblock flash jumper To perform a bootblock flash of the system ROM, contact your Compaq authorized service provider for the appropriate utility.

  • Page 101: Specifications

    Chapter Specifications This chapter provides operating and performance specifications for ProLiant DL380 Generation 2 server components and hardware, including: System unit Hot-plug power supply Memory 1.44-MB diskette drive CD-ROM drive Wide Ultra3 SCSI hard drives...

  • Page 102: System Unit

    5-2 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide System Unit Table 5-1 Operating and Performance Specifications for the ProLiant DL380 Generation 2 Server Item Description Dimensions Height 8.64 cm 3.38 in Depth 65.45 cm 25.75 in Width 44.45 cm...

  • Page 103: Hot-Plug Power Supply

    72 bits Upgrade requirement Any combination of like-paired SDRAM DIMMs that provide a minimum of 256 MB Note: Use only 128-, 256-, 512-MB, or 1-GB, 72-bit wide, 3.3 V, registered ECC SDRAM. SDRAM must be 133 MHz. Use Compaq SDRAM only.

  • Page 104: 1.44-Mb Diskette Drive

    5-4 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide 1.44-MB Diskette Drive Table 5-4 1.44-MB Diskette Drive Item Description Size 12.7 mm (0.5 in) high, 96 mm (3.8 in) wide, 130 mm (5.1 in) deep LEDs (front panel)

  • Page 105: Cd-Rom Drive

    Specifications 5-5 CD-ROM Drive Table 5-5 CD-ROM Drive Specifications Item Description Applicable disk CD-ROM (modes 1 and 2); mixed mode (audio and data combined); CD-DA; Photo CD (single/multiple-session), CD-XA ready; CDi ready Capacity 550 MB (mode 1, 12 cm) 640 MB (mode 2, 12 cm) Block size 2368, 2352 bytes (mode 0) 2352, 2340, 2336, 2048 bytes (mode 1)

  • Page 106: Wide Ultra3 Scsi Hard Drives

    Operating 10°C to 35°C 10°C to 35°C 10°C to 35°C 10°C to 35°C temperature (50°F to 95°F) (50°F to 95°F) (50°F to 95°F) (50°F to 95°F) Note: * The ProLiant DL380 Generation 2 server also supports Ultra2 SCSI hard drives.

  • Page 107: Index

    Index AC power connected LED 4-8 backplanes access panel PCI Hot Plug 2-61 airflow concerns 2-3, 2-14 SCSI See SCSI backplane installing 2-15 baffle, air part number 1-2 airflow 2-17 removing 2-14 installing 2-17 replacing 2-15 part number 1-4 spare part number 1-2 removing 2-17 ADU See Array Diagnostics Utility replacing 2-17...
  • Page 108 2 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide power button/LED See power CD blank button/LED board ejecting 2-9 system See system board installing 2-9 bootblock flash jumper 4-21 part number 1-2 brackets removing 2-9 front fan See front fan bracket...
  • Page 109 Index 3 Compaq Insight Manager XE USB 4-2 access 3-2 VHDCI SCSI 4-2 description 3-2 video 4-2 Compaq Integration Maintenance country kit Utility 3-3 part number 1-5 Compaq Management CD 3-3 spare part number 1-5 Compaq ProLiant DL380 covers Generation 2 Server Setup and...
  • Page 110 4 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide power button/LED cable 2-43, replacing 2-29 2-59 spare part number 1-5 power cables 2-41 ejector lever, hard drive 2-7 power cords 2-3, 2-5 electrical shock power supply signal cable 2-41...
  • Page 111 1-4 hot-plug procedures 2-6 help local occupational and health additional sources viii safety 2-2 Compaq Authorized Resellers, guides See also reference material telephone numbers viii Compaq ProLiant DL380 Compaq website viii Generation 2 Server Setup technical support telephone...
  • Page 112 6 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide replacing 2-12 heatsink-retaining clips 2-48 spare part number 1-3 heatsinks 2-48 specifications 5-3 hot-plug fans 2-16 hot-plug SCSI hard drives See SCSI hot-plug power supplies 2-12 hard drives LED/CD-ROM drive system...
  • Page 113 Index 7 front unit identification LED switch 2-5, 4-5 keyboard connector 4-2 health, external 4-5 kits health, internal 4-5 country hot-plug fans 4-13 part number 1-5 hot-plug power supplies 4-12 spare part number 1-5 hot-plug SCSI hard drives hardware drive activity 4-6 contents 1-5 fault status 4-6 spare part number 1-5...
  • Page 114 8 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide mechanical components 1-2 maintenance and service memory See also DIMMs guide 1-5 configuration 2-44 PCI expansion board installing 2-44 ejector/divider 1-5 removing 2-44 PCI Hot Plug backplane replacing 2-44...
  • Page 115 Index 9 miscellaneous cable kit 1-4 PCI lightpipe cover PCI expansion board installing 2-40 ejector/divider 1-5 part number 1-5 PCI riser cage 1-3 removing 2-39 plastics kit 1-5 replacing 2-40 power button/LED board 1-4 PCI riser cage power converter module 1-4 connector 4-3 power supplies, hot-plug 1-3 installing 2-33...
  • Page 116 10 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide power supply signal 2-41 power supply signal cable SCSI power 2-41 disconnecting 2-41 system power 2-41 location 2-41 power connector 4-2 power supply signal power converter module connector 2-41...
  • Page 117 Index 11 rated input power 5-2 heatsinks 2-46 rated input voltage 5-2 hot-plug fans 2-16 rated steady-state power 5-2 hot-plug power supplies 2-12 RBSU See ROM-Based Setup LED/CD-ROM drive system Utility cable 2-60 rear fan bracket memory 2-44 installing 2-56 PCI expansion board part number 1-3 ejector/divider 2-36...
  • Page 118 12 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide fans, hot-plug 2-16 location 4-2 front bezel 2-24 warning 2-2 front fan bracket 2-30 RJ-45 LEDs 4-10 hard drive blank 2-8 ROM, flashing the bootblock 4-21 hard drives 2-7...
  • Page 119 Index 13 populating bays 2-7, 2-8 removing 2-50 removing 2-7 replacing 2-50 replacing 2-7 spare part number 1-4 SCSI IDs 2-7 SmartStart Diskette Builder utility specifications 5-6 access 3-4 SCSI IDs 2-7 description 3-4 SCSI interlock disable switch SmartStart for Servers software default settings 4-19 access 3-3 defined 4-19...
  • Page 120 14 Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide specifications removing 2-60 CD-ROM drive 5-5 replacing 2-60 DIMMs 5-3 system components 1-3 diskette drive 5-4 system maintenance switch hot-plug power supplies 5-3 default settings 4-20 power supplies, hot-plug 5-3...
  • Page 121 Index 15 expansion slot 1 2-34, 2-35 Compaq Integration front panel 2-4 Maintenance 3-3 PCI riser cage 2-32 Compaq Survey Utility 3-3 power converter module 2-42 RBSU 3-4 SCSI backplane 2-31 ROMPaq 3-4 system board 2-30, 2-54 SmartStart Diskette Builder 3-4...

Table of Contents