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HPE IoT Gateway GL10 (Formerly HPE
EL10 Intelligent Gateway) User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 863925-005
Published: September 2017
Edition: 5
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Table of Contents
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Summary of Contents for HPE GL10
- Page 1 HPE IoT Gateway GL10 (Formerly HPE EL10 Intelligent Gateway) User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
- Page 2 ™ NVIDIA is a trademark of NVIDIA Corporation in the U.S. and other countries. In mid 2017, Hewlett Packard Enterprise decided to re-brand the HPE Edgeline EL10 Intelligent Gateway to the following: HPE IoT Gateway GL10 Some documentation and, labeling, or both might reference the following while HPE evaluates the re- brand of the HPE IoT Gateway product line: •...
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Page 3: Table Of Contents
Contents Component identification...............6 Front panel components....................... 6 Front panel LEDs and buttons...................... 6 Rear panel components........................7 Connector pin assignments......................7 DB9 connector pin assignments for RS422/485..............7 RS485-solar sensor pin assignments..............8 Gateway-solar sensor connector pin assignments..........8 Operations....................9 Power up the gateway........................9 Power down the gateway......................9 Install the antenna.........................9 Mount the gateway........................10... - Page 4 Setting the I/O serial port to RS485.................... 29 Validating the MODBUS protocol communication...............31 Testing communication between computer and Gateway system........31 Testing communication between computer and solar sensor.......... 32 Testing communication between Gateway and solar sensor .......... 33 Software and configuration utilities............ 34 Supported operating systems and drivers matrix ...............34 Product QuickSpecs........................
- Page 5 Specifications..................53 Product QuickSpecs........................53 Environmental specifications ..................... 53 Mechanical specifications......................53 Power supply specifications......................53 Power consumption specifications....................54 Websites....................55 Support and other resources...............56 Accessing Hewlett Packard Enterprise Support................. 56 Accessing updates........................56 Customer self repair........................57 Remote support.......................... 57 Acronyms and abbreviations...............58 Documentation feedback..............
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Page 6: Component Identification
Component identification This chapter describes the external and internal server features and components. Front panel components Item Description USB 2.0 connector USB 3.0 connector Audio in Audio out LAN 1 connector LAN 2 connector Front panel LEDs and buttons Component identification... -
Page 7: Rear Panel Components
Item Description Status Power On/Off button LED • Solid green = System on • Off = System off Drive LED • Solid or blinking white = Drive active • Off = Drive not active Reset button Press to reset the system The reset button is indented and you might need a tool, such as a pin, to press it. -
Page 8: Rs485-Solar Sensor Pin Assignments
Assignment Ground CTS+ (HSI+) RTS+ (HSO+) RXD+ RXD- CTS- (HSI-) RTS- (HSO-) TXD+ TXD- To set the I/O serial port from port 1 to port 2, see Setting the I/O serial port to RS485 on page 29. If you need a two-wire RS485 after setting the I/O port to serial port 2, Hewlett Packard Enterprise recommends that you use an external USB-to-RS485 adapter. -
Page 9: Operations
Operations Power up the gateway If the gateway is connected to a power source, it powers up automatically. It needs to be powered up only after a manual shutdown. To power up the gateway, press the Power On/Standby button twice. Power down the gateway Before powering down the gateway for any upgrade or maintenance procedures, you must back up critical gateway data and programs. -
Page 10: Mount The Gateway
WLAN WLAN 4. Install the antenna. 5. Mount the gateway on page 10. 6. Power up the gateway on page 9. Mount the gateway Use one of the following mounting methods, depending on where and how the gateway is mounted: Mount the gateway... -
Page 11: Mounting A Wall-Mount Gateway
• Mounting a wall-mount gateway on page 11 • Mounting a rack-mount gateway on page 11 • Mounting a VESA-mount gateway on page 12 Mounting a wall-mount gateway Prerequisites You need four screws for installing the gateway on the wall. The wall-mount screws are not provided with the wall-mount kit. -
Page 12: Mounting A Vesa-Mount Gateway
Mounting a VESA-mount gateway Procedure 1. Install the bottom bracket with the four M3.5 screws. 2. Install the top-mounting bracket with the four M3 Phillips VESA-mounting bracket screws. Dismount the gateway Use one of the following dismounting methods, depending on where and how the gateway is mounted: •... -
Page 13: Dismounting A Rack-Mount Gateway
Dismounting a rack-mount gateway Procedure 1. Slide the rail mounts off the wall-mount brackets. 2. Remove the four screws securing the wall-mount brackets to the gateway, and then remove the brackets. Dismounting a VESA-mount gateway Procedure 1. Remove the four M3 Phillips screws securing the VESA-mounting brackets to the gateway. 2. -
Page 14: Remove The Top Access Panel
Remove the top access panel Procedure 1. Remove the top access panel screws. 2. Place the gateway upside down on a flat, level surface. 3. Remove the screws from the front and rear panels, and then remove the top access panel. Remove the top access panel... -
Page 15: Remove The Bottom Access Panel
Remove the bottom access panel CAUTION: Before placing the gateway upside down, turn the antennas parallel with the table surface to avoid breaking the antennas. Procedure 1. Using a T-10 Torx head screwdriver, remove the four Torx head screws securing the access panel to the bottom of the gateway. -
Page 16: Setup
Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Next Business Day Exchange is a cost- efficient and convenient alternative to onsite support. -
Page 17: Installing Hardware Options
For gateway-specific information, see Hardware options installation on page Installing the operating system The HPE IoT gateway s are standard, Intel-based PC server systems. However, the gateway does not include a CD or DVD-ROM device for installing the OS. To install a supported operating system in the gateway, you can use one of the following methods: •... - Page 18 Insert a USB drive into the workstation. The RUFUS utility will automatically detect the USB drive and display the drive details. Setup...
- Page 19 Select ISO image from the Create a bootable disk using drop-down. Click the disk icon, and select the ISO image of the required OS. Confirm that Standard Windows installation is selected. Setup...
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Page 20: Install Os Using The Imaged Usb
Click the Start button to begin the USB key imaging process. It will take approximately 15 minutes for the imaging process to complete. Click the Close button to close the RUFUS utility. 10. Safely remove the imaged USB key from the workstation. Install OS using the imaged USB Prerequisites The gateway must be powered off before starting this procedure. - Page 21 Select Hard Drive BBS Priorities. Select Boot Option #1 under Boot Option Priorities. A menu for selecting the Boot Option #1 is displayed. Select the USB key as Boot Option #1. Setup...
- Page 22 Press the Escape key. Navigate to the Save & Exit tab. 10. Select Boot Override. 11. Select the USB key option. Setup...
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Page 23: Installing Os Using Local Media
12. Press Enter. 13. Follow the OS installation prompts to complete the OS installation on the device. Wait for the OS installation to complete. 14. Remove the USB key from the gateway. The OS installation from the USB key is complete. The gateway boots from the new HDD at reboot. Installing OS using local media You can use local media such as a USB CD, DVD, or disk drive with installation media to install the OS. -
Page 24: Hardware Options Installation
Only one (half-length or full-length) module can be installed at a time. Prerequisites • Use only HPE approved 3G modules. Non HPE approved modules might not be compatible with the system. For more information on HPE approved modules, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). -
Page 25: Installing The Half-Length Wifi/Wlan Module
Connect SIM cable to drive. Install the bottom access panel. Install the antenna on page 9. 10. Mount the gateway on page 10. 11. Power up the gateway on page 9. Installing the half-length WiFi/WLAN module Procedure 1. Power down the gateway on page 9. 2. -
Page 26: Installing The Full-Length Wifi/Wlan Module
Hewlett Packard Enterprise recommends installing the screws on the board before inserting the module into the board. 5. Connect the two antenna cables to the antenna connectors on the half-length WiFi module. 6. Install the bottom access panel. 7. Install the antenna on page 9. 8. - Page 27 4. Using a T-10 Torx screwdriver, install the full-length WiFi module using at least one screw to secure the module. Hewlett Packard Enterprise recommends installing the screws on the board before inserting the module into the board. 5. Connect the two antenna cables to the antenna connectors on the full-length WiFi module. 6.
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Page 28: Configuration
Configuration Jumper settings Jumpers are used to close electric circuits. You can configure cards by setting the jumpers in the system. Setting the jumpers Prerequisites Before setting the jumper or clearing CMOS, you must turn off the power supply to avoid damaging the computer. -
Page 29: Setting The I/O Serial Port To Rs485
AT mode (default): In this mode, the gateway turns on when power is applied. Item Description Pin 1 Pin 2 Pin 3 ATX mode: In this mode, the gateway turns on only when the power button is pressed. Item Description Pin 1 Pin 2 Pin 3... - Page 30 Remove the top access panel on page 14. NOTE: Do not pull on the cable to disconnect it from the port. Instead, disconnect the connector itself. Pulling on the cable can damage the cable or the connector. Disconnect the I/O serial port cable from the I/O serial port 1 connector. Connect the I/O serial port cable to the I/O serial port 2 connector.
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Page 31: Validating The Modbus Protocol Communication
Install the top access panel. Connect the drive cables. 10. Install the bottom access panel. 11. Mount the gateway on page 10. 12. Power up the gateway on page 9. Validating the MODBUS protocol communication You can use the following tests and methods to validate MODBUS protocol communication: •... -
Page 32: Testing Communication Between Computer And Solar Sensor
• Parity: None • Flow Control: None 3. Send a command string from the computer to the Gateway. If the communication between the computer and the Gateway is established, the Gateway receives the command string. 4. Send a command string from the Gateway to the computer. If the communication between the Gateway and the computer is established, the computer receives the command string. -
Page 33: Testing Communication Between Gateway And Solar Sensor
5. Click the Switch to MODBUS mode button. 6. Select the required MODBUS functions. 7. Click the Send button. The application sends the MODBUS command to RS485 and reads the response. To change the application back to configuration mode, click the Switch to Configuration Mode button. -
Page 34: Software And Configuration Utilities
Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). System BIOS Updating the system BIOS You can download the latest system BIOS, whenever updates are available, from the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/info/ossupport). - Page 35 Set UEFI: Built-in EFI Shell as Boot Option #1. Select Save Changes and Exit. The settings changes made so far will take effect only if you save and exit. Software and configuration utilities...
- Page 36 The system will now boot to the Shell. The following is a sample screen: If your screen looks different from the sample screen provided, reset the UEFI: Built-in EFI Shell to Boot Option #1. Identify the USB drive. The following is a sample screen with fs1 as the USB drive. 10.
- Page 37 c. To initiate the update, enter the AfuEfix64.efi XXXX.bin /P /B /N /X command. In the following sample, the command is: AfuEfix64.efi L510K112.BIN /P /B /N /X You will see a screen similar to the following while the update is in progress: After the update, one of the following screens appear: Software and configuration utilities...
- Page 38 • An error screen showing that the BIOS does not support ME Entire Firmware update. The following is a sample screen: To fix this error, repeat the steps from accessing the BIOS to save changes and exit, and then run the update again. •...
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Page 39: Using The System Bios To Configure Gateway And Troubleshoot Issues
Using the system BIOS to configure gateway and troubleshoot issues The gateway can be set up and configured through the system BIOS. The system BIOS also has options for restoring default configurations and resetting the system. The setup information is stored in the battery-backed CMOS, therefore it retains the setup information even when the power is turned off. -
Page 40: Navigating And Modifying Menu Options
Navigating and modifying menu options Procedure 1. Access the system BIOS. 2. Press the right arrow key to navigate to the tab to modify. 3. Press the up and down arrow keys to navigate to the sub-menu options on the left frame. 4. -
Page 41: Advanced Tab
• Press the F4 key to save the new values and exit. • Press the Esc key to exit without saving. Advanced tab The Advanced tab includes the following menu options: • Trusted Computing • Intel (R) Smart Connect Technology •... -
Page 42: Acpi Settings
ACPI Settings • Enable ACPI Auto Configuration—Enables or disables the BIOS ACPI auto configuration • Enable Hibernation—Enables or disables system hibernation (OS/S4 sleep state) settings. This option may not be effective with some operating systems. • ACPI Sleep State—Selects the highest ACPI sleep state the system will enter when the SUSPEND button is pressed •... -
Page 43: Usb Configuration
• Storage—Enables user to control the execution of UEFI and Legacy Storage Option ROM • Video—Enables user to control the execution of UEFI and Legacy Video Option ROM • Other PCI devices—Enables user to set Option ROM execution policy for devices other than Network, Storage, or Video USB Configuration •... -
Page 44: North Bridge Sub-Menu Options
North Bridge sub-menu options • Intel IGD Configuration—Enables user to configure Intel IGD settings • Graphics Power Management Control—Enables user to set graphics power management control options • LCD Control—Enables user to set LCD control • Memory Information—Displays memory frequency and timing setting information •... -
Page 45: South Bridge Sub-Menu Options
LCD Control • Primary IGFX Boot Display—Enables user to select the video device that will be activated during POST. VGA mode is only supported on primary display. • LVDS Panel Type—Enables and selects LCDS type or disables LVDS function South Bridge sub-menu options •... -
Page 46: Secure Boot
Secure Boot • Secure Boot—Enables or disables secure boot function • Secure Boot Mode—Enables user to select secure boot mode Boot tab The Boot menu includes the following menu options: • Setup Prompt Timeout—Displays the number of seconds to wait for setup activation key •... - Page 47 • Save Changes and Exit—Enables user to exit system setup after saving changes • Discard Changes and Exit—Enables user to exit system setup without saving any changes • Save Changes and Reset—Enables user to reset the system after saving the changes •...
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Page 48: Troubleshooting
Troubleshooting Troubleshooting resources The HPE IoT Gateway GL10 (Formerly HPE EL10 Intelligent Gateway) Maintenance and Service Guide includes additional troubleshooting resources and is available on the Hewlett Packard Enterprise website http://www.hpe.com/info/edgeline-docs. Troubleshooting... -
Page 49: Battery
Battery Battery specifications Feature Specification Type CR2032 RTC batteries with a rating of 210 mAh Power Battery RTC circuitry draws 2uA when in use (system off) Maximum Battery 210 mAh/2 uAh = 10,5000 hours Life Cycle Maximum Battery 105000 hours/(365 x 24) = 11.98 years Life Cycle under (Battery in Storage Mode - System Powered Off all day, RTC battery is in use) Storage Mode... -
Page 50: Warranty And Regulatory Information
To view the warranty for your product or to view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products reference document, go to the Enterprise Safety and Compliance website: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties... -
Page 51: Turkey Rohs Material Content Declaration
Manufacturer information: Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S. Local representative information Russian: • Russia: • Belarus: • Kazakhstan: Local representative information Kazakh: • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: •... -
Page 52: Ukraine Rohs Material Content Declaration
Ukraine RoHS material content declaration Japanese certification mark for 3G module Ukraine RoHS material content declaration... -
Page 53: Specifications
Specifications Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Environmental specifications Specification Value Temperature range — Operating -20°C to 60°C (-4°F to 140°F) Nonoperating -40°C to 60°C (-40°F to 140°F) -
Page 54: Power Consumption Specifications
Power consumption specifications Specification Value Typical 5.88 W, 12 V at 0.49 A Maximum 10.56 W, 12 V at 0.88 A Power consumption specifications... -
Page 55: Websites
Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites... -
Page 56: Support And Other Resources
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Support and other resources... -
Page 57: Customer Self Repair
Remote support and Proactive Care information HPE Get Connected www.hpe.com/services/getconnected HPE Proactive Care services www.hpe.com/services/proactivecare HPE Proactive Care service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted... -
Page 58: Acronyms And Abbreviations
Acronyms and abbreviations Azalia Intel high-definition audio BIOS Boot Specification Compatibility Support Module data-oriented parsing DVMT dynamic video memory technology EHCI Enhanced Host Controller Interface Exchange Online Protection graphics Graphics Output Protocol graphics translation table integrated device electronics Integrated Graphics Device IGFX integrated graphics ISCT... - Page 59 Pre-Boot Authentication processor power module preboot execution environment Storage Connecting Circuit System Management Interrupt solid-state drive TOLUD Top of Low Usable DRAM Trusted Platform Module Telephone eXchange Electronic UEFI Unified Extensible Firmware Interface universal serial bus collector supply voltage VESA Video Electronics Standards Association negative supply voltage xHCI...
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Page 60: Documentation Feedback
Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.