Reversal - Ingenico Move/3500 Manual

Reversal

Page 41
Press at the 'Idle
Screen'. Highlight
'Reversal' as described
earlier and press
The terminal will
contact the acquirer to
reverse the transaction.
The acquirer will send a
response to the
reversal request.
The terminal will print a
customer receipt.
Move/3500 User Guide
.
Note: Reversal may only be performed
within 30 seconds of the original
transaction.
Press if the printout
is readable else press
to print the
cardholder receipt
again.
The terminal will print a
merchant receipt.
Press if the printout
is readable else press
to print the merchant
receipt again.
If a reversal is
attempted after the 30
second window this
screen will be
displayed. Press
confirm failure.
Copyright© 2017 Ingenico
to