Appendices; Troubleshooting - Korg Ci-9600 Owner's Manual

Appendices

Troubleshooting

Power does not turn on
● Is the power cable connected to an appropriate
AC outlet? (☞p.13)
● Is the power cable plugged into the Ci-9600/Ci-
8600? (☞p.94, p.96)
● Is the power switch turned on? (☞p.14)
● If the power still does not turn on, disconnect
the power cable from the AC outlet, and contact
a nearby Korg dealer.
No sound
● Are the [MASTER VOLUME] slider and [ACC
VOLUME] slider turned up? (☞p.14)
● Are headphones plugged into the headphone
jack? (☞p.14)
● Is the currently selected part set to a volume of
"0"? (☞p.43)
● Has the currently selected part been muted?
(☞p.43)
● Make sure that Local On is selected. (☞p.88)
● In the "Mixer" page, is the "KeyL" check box
turned on? (☞p.39)
Sound is interrupted
● The sounds of the Ci-9600/Ci-8600 are created
by sampling (recording) the sounds of actual
instruments. Some sounds play a single piece
of sampled data when you press a key, while
other sounds play two pieces of sampled data.
When one of these two-sample sounds are
selected, the maximum polyphony is 32 notes.
For other sounds (i.e., one-sample sounds), the
maximum polyphony is 64 notes. If the maxi-
mum polyphony is exceeded, some of the notes
will be lost. If you use layer or split to play two
sounds simultaneously, the maximum polyph-
ony will depend on whether one-sample or
two-sample sounds are used. For example if
you combine a one-sample sound and a two-
sample sound, the maximum polyphony will
be 21 notes. When using layer or split, or when
recording multiple parts on the recorder, be
aware of the sounds you combine, so that you
can take full advantage of the Ci-9600/Ci-
8600's potential.
Piano pitch or tone seems wrong in spe-
cific ranges of pitch
● The piano sounds of the Ci-9600/Ci-8600 simu-
late a real piano as closely as possible. For this
reason, it may appear that certain overtones are
emphasized in certain ranges, this is not a mal-
function.
The high range does not sound, or the
pitch is lowered
● Since some sounds have an upper limit to the
pitch they can produce, playing them in the
high range may produce no sound, or may re-
assign the notes to a lower octave.
Pedals do not produce the correct result
● Has the pedal connector become disconnected?
(☞p.94, p.96)
● Has the center pedal been set to a function
other than Sostenuto? (☞p.29)
Cannot record
● Is the part set to "Rec"? (☞p.65)
External device does not respond to
transmitted MIDI data
● Make sure that MIDI cables or the special PC
interface cable are connected correctly. (☞p.87)
● Make sure that the Ci-9600/Ci-8600 is transmit-
ting MIDI data on the same channel that is
being received by the external device. (☞p.87)
● Is the MIDI channel (part) correct? (☞p.87)
Can't set the synchronization frequency
● Is the PC/MIDI select switch at the MIDI posi-
tion? (☞p.90) If this switch is in the MIDI posi-
tion, the synchronization frequency will be
fixed at 31.25 kbps.
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