Mitel 6920 SIP Manual page 72

Phoning
Using the busy lamp field key
You and your team partners want to be reachable at all times as a team
and be able to communicate with one another as quickly as possible.
By pressing a single key you can call a team partner or answer a call for
anyone in the team. When a team partner makes a call, the LED for the
corresponding busy lamp field key lights up. This tells you when a team
partner is busy. The busy lamp field key LED flashes to indicate that the
team partner is receiving a call.
To be able to use the busy lamp field key, it must have been configured as
such with the call number of the team partner, either by your system
administrator or by yourself in the Self Service Portal (see chapter "Config-
uring keys", page 90).
The busy lamp field keys on the phone have two states:
• Line state: Line state shows the various states of the line, such as, idle,
ringing, connected, and on hold. This is indicated by the LED on the
phone.
• Presence state: It shows the presence state of the user such as availa-
ble, absent, in a meeting, busy, or not available. The presence state is
set by the team partner manually. This is indicated by the circle on the
phone. The green circle indicates the team partner as available, grey as
absent, yellow as in a meeting, red as busy, and black as not available.
Note: • The line state and the presence state are independent of each other.
The presence state does not change when the line state is idle or busy
(ringing, connected, or on hold).
• A busy lamp field can be saved only on function keys T1 to T20 and on
the Mitel M695 expansion module.
• The Mitel M695 expansion module does not show image icons; it shows
only icons with the initial letters.
The following table shows the BLF states on the phone, and the corre-
sponding LED behavior.
BLF State
Idle
Ringing
Connected
On hold
72
LED Behavior
Off
Fast flashing red
Solid red
Solid red
Mitel 6920 SIP
eud-1763/1.0 – R5.0 HF1 – 08.2017