Figure 10: Controller issues flowchart (2 of 2)
For more information about the underlined statements in this flowchart, see the following sections:
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Maintenance and service guide — Server maintenance and service guide on page 125
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See the Active Health System Viewer user guide — Active Health System Viewer on page 107
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Contact Support — Accessing Hewlett Packard Enterprise Support on page 131
Cache module issues flowchart
Symptom
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The logical drive performance is poor.
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Write-caching cannot be enabled in HPE SSA.
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The cache module shows errors during the POST process.
Cause
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The cache module is missing or failed.
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The battery is not sufficiently charged.
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Cache module issues flowchart