Toyota PRIUS Owner's Manual page 682

682
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
If you have a problem, check the following before contacting any
authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
●
If you lose your mechanical keys, new genuine mechanical keys can be
made by any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional. (→P. 177)
●
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional immediately. (→P. 180)
The doors cannot be locked or unlocked
●
Is the electronic key battery weak or depleted? (→P. 562)
●
Is the power switch in ON mode?
When locking the doors, turn the power switch off. (→P. 261)
●
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●
The function may not operate properly due to the condition of the radio
wave. (→P. 194)
The rear door cannot be opened
●
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 184)
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