Yealink VP-2009 Getting Started Manual
Ip video phone
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About This Guide
VP-2009 is an H.264 based broadband videophone supporting Video and Voice
applications. Its major functions include IP Telephony, IP Camera Viewer (SIP based)
and Photo frame. It can satisfy the demanding requirements of the next generation of
IP broadband communication applications and open the door to the world of
multimedia.
VP-2009 is an innovative IP media phone equipped with the most advanced video
compression technology. It offers unrivalled super voice and picture quality, innovative
functional richness, friendly user interface, stylish and elegant design, enhancing the
instant, face-to-face communication experience even at low bandwidth.
Meanwhile it supports Voice Mail, Screen Saver, Advertisement, etc. Which make it not
only a video phone but also a media phone for entertainment. It is definitely ideal for
multimedia communication, virtual office and all IP video conversation for business or
family users.
In this User Guide, you will find everything you need to quickly use your IP Video Phone.
Be sure to verify with your system administrator that your network is prepared for
configuring your IP phone. As well, be sure to read the Packing List section in this guide
before you set up and use the phone.
Declaration of Conformity
Hereby, it's declared that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This is a class B device, in a domestic environment; this product may cause radio
interference
which case the user may be required to take adequate measures.
, in
WEEE Warning
To avoid the potential effects on the environment and human health as
a result of the presence of hazardous substances in electrical and
electronic equipment, end users of electrical and electronic equipment
should understand the meaning of the crossed-out wheeled bin symbol.
Do not dispose of WEEE as unsorted municipal waste and have to collect
such WEEE separately.
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Table of Contents
Related Manuals for Yealink VP-2009
Summary of Contents for Yealink VP-2009
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Page 1: About This Guide
IP broadband communication applications and open the door to the world of multimedia. VP-2009 is an innovative IP media phone equipped with the most advanced video compression technology. It offers unrivalled super voice and picture quality, innovative functional richness, friendly user interface, stylish and elegant design, enhancing the instant, face-to-face communication experience even at low bandwidth. -
Page 2: Table Of Contents
Tables of Contents Getting Started .................. - 1 - Packing List ..........................- 1 - Assembling the Phone ........................ - 3 - Configuration and Registration ....................- 5 - Configuring via Web Page ....................- 5 - Configuring via keypad ...................... - 6 - Overview .................... - Page 3 Call Out ..........................- 40 - Call History ..........................- 40 - View the call history......................- 40 - Dial back from the call history ..................- 41 - Add a record from call history ..................- 42 - Delete the call history....................... - 43 - Clear the call history ......................
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Page 4: Getting Started
IP Video Phone Getting Started Getting Started Packing List The following components are included in your package: IP Video Phone VP-2009 Power Adapter Handset & Handset Cable - 1 -... - Page 5 Note: The telephone line cord is only available for the model VP-2009 with PSTN connectivity. Please unpack the product package with caution; inspect the items closely. If you find any damaged item, please contact your IP Video phone reseller immediately. Also, please keep the box and packing material for future use in the event of future shipments.
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Page 6: Assembling The Phone
IP Video Phone Getting Started Assembling the Phone This section introduce how to assemble the phone. 1) Connect the IP video phone shown as below: Note: Headset is not included in the packing list. Should be purchased separately. 2) Connect Network and Power There are two ways for network and power source connections. - Page 7 IP Video Phone Getting Started Note: If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PC.
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Page 8: Configuration And Registration
IP Video Phone Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact your internet administrator or service provider for more details. Configuring via Web Page Press <OK>... -
Page 9: Configuring Via Keypad
IP Video Phone Getting Started When you have finished the Network and Account Setting configuration, the Register Status Icons will be shown in the idle screen: Register successfully Register failed Note: Should the IP PBX (SIP register) require an authentication, you will be prompted to enter the correct password. -
Page 10: Overview
IP Video Phone Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in detail: Event Indication LED It will show the event status of the video phone. It will blink when registration failed, the network is unavailable, there is a missed call or voicemail to the extension or hold/ mute the call or firmware Update. - Page 11 IP Video Phone Overview DTMF Keypad The DTMF keypad is used for entering numbers, letters and symbols. In a situation where only numbers are expected, for example, when dialing a phone number, pressing a key will enter the corresponding digit. For example, pressing will enter the number 2.
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Page 12: Led Instruction
IP Video Phone Overview ： Press to turn on video privacy, the videophone start to send your video to the recipient. Press again to turn off video privacy; ： Mute audio transmission locally during calls; ： Allow users to access the Contacts page directly; ：... -
Page 13: Icon Instruction
IP Video Phone Overview Icon Instruction The IP Phone displays different kinds of icons on its LCD, you can refer to the following table for their meanings: Icon Description Network Status: Available Network Status: Unavailable Network Status: Limited Account register successful Account register failed Missed calls Call in... -
Page 14: User Interface
IP Video Phone Overview Default 1 Default 2 Default 3 Default 4 User Interface There are two ways to customize specific options on your phones: Using keypad and display on the phone; Using web user interface in an Internet browser from your PC; please refer to “Configuration and Registration”... - Page 15 IP Video Phone Overview --Factory √ √ --Reboot √ --Auto provision √ Other Features --Call History √ --Directory √ --Message Note: The above table only indicates most of phone functions rather than all of them. Please refer to the relating parts for more details. User and Administrator Mode Your phone can be used in user or administrator mode.
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Page 16: Customizing Your Phone
IP Video Phone Customizing Your Phone Customizing Your Phone Powering Up the Videophone 1) Plug a Network cable into the network port. 2) Plug in power. 3) It takes about 2 minutes to boot up the videophone. During this period, please do not touch any keys or turn off the videophone. -
Page 17: Basic Settings
IP Video Phone Customizing Your Phone 2) Press the Next soft key to check the status of other accounts. 3) Press the Version Detail soft key to check the details of your version. To view the Phone Status via web interface: Open the web browsers and input the IP Address http://WAN-ip-address;... - Page 18 IP Video Phone Customizing Your Phone Language The default language is English. It can support English, Simplified Chinese, Korean, etc. You can change the language for the phone user interface and the web user interface independently. Note: The available languages depend on the language packs currently loaded to the IP phone.
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Page 19: Sound
IP Video Phone Customizing Your Phone 4) Press Exit soft key to return to the previous screen. Note: The settings of【Call Option】and【Local Video】are the same as【language】. To change the language via web interface： Choose Phone->Personalize->language to do the relating changes. Please refer to the instruction above for the parameters’... - Page 20 IP Video Phone Customizing Your Phone 1) Click Setting->Sound option to enter. 2) Ring File: Click【Ring File】option to pop up the pull-down menu, press Up/Down to choose a preferred ring tone, then press <OK> to confirm the change; 3) Ring Volume: Choose 【Ring Tone】 -> 【Volume】 option, then click button to adjust the ring volume;...
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Page 21: Date & Time
IP Video Phone Customizing Your Phone Note: The ring tone also have priority. The priority is contact>group>phone default. To adjust the volume when you are in an active call: When Handset/Headset/Speakerphone mode is activated, click button, or press the Left/Right navigation key to adjust to a comfortable level. Note: The volume can only be adjusted via phone interface. -
Page 22: Security
IP Video Phone Customizing Your Phone 2) Click the 【Time Zone】 option to pop up the pull-down menu, then choose the correct Time Zone in the list; Press <F1> button to save the changes; Note: You can follow the above steps to set Time Format. 3) Click the【NTP Mode】option, then choose and fill in the【Time Server】input box. -
Page 23: Screen Saver
IP Video Phone Customizing Your Phone 2) Choose and fill in the【Old Password】,【New Password】and【Re-enter】blacks. The default password is Admin. 3) Press <F1> to save the change, or press <F4> to cancel the operation and return to the “Setting Page”. Screen Saver In the Desktop status, click Screen Saver option to enter the configuration interface. -
Page 24: Wallpaper Manage
IP Video Phone Customizing Your Phone 2) Click the Screen Saver option, and choose the Screen Saver time in the pull down menu, then click the <F1> button to save your changes. 3) Follow the same way to choose and set the Screen Type and Sleep options. 4) Click the Wallpaper Manage option, and make your choice in the pull-down menu, the chosen picture will be shown on the right side for you. -
Page 25: Call Feature
IP Video Phone Customizing Your Phone 2) Press <Up>/<Down> to preview the pictures. 3) <Preview>：To preview the selected picture full screen. 4) <Delete>：To delete the selected picture. If you have sufficient permissions, Click this button, it will pop up a warning frame, asking whether to delete it. Click to delete, click to cancel and return to the e-Photo Manage frame. -
Page 26: Call Waiting
IP Video Phone Customizing Your Phone 1) Click the following options to enter: Call Feature-> Forward. 2) There are 3 options: Always Forward, Busy Forward and No Answer Forward. 3) Choose one option, enter the phone number you want to forward to. And then press Save key to save the changes. -
Page 27: Auto Answer
IP Video Phone Customizing Your Phone 2) Click the icon to enable/disable Call Waiting function; 3) Press <F1> to save the changes and get back to the “Call Features” page. Note: If Call Waiting is enabled by the called extension, when a new call is coming during an active call, the device will sound a “Du…”, and the LCD indicates the incoming call, the caller will hear the ring back tone. -
Page 28: Dial Plan
IP Video Phone Customizing Your Phone 2) Click the icon to enable/disable auto answer function; 3) If auto answer is enabled, users can choose different types. Click the Auto Answer Type to pop up the pull-down menu and choose a proper type. 4) Press save key to save the changes and get back to the “Call Feature”... - Page 29 IP Video Phone Customizing Your Phone 2) Press <F1> to add a record, enter “Prefix” and “Replace” parameters on the right, the click to save the changes; Then the record will appear in the dial plan list on the left. 3) In the dial plan list, press Up/Down button to choose a dial plan record to edit, press <F3>...
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Page 30: Speed Dial
IP Video Phone Customizing Your Phone 2) Enter the desired Prefix and Replace. 3) Press Insert button to add the rule . 4) Then click the confirm key to save the changes. 5) You can also delete a specific one from the Dial Replace list by clicking the Delete button. -
Page 31: Key As Send
IP Video Phone Customizing Your Phone 8) Click the corresponding Speed Dial Key to dial out directly. For example, click the 2310 button to call out directly. dial-up interface 9) Click the corresponding line key (for example 23) to enter the enter the number to dial out. -
Page 32: Directory
IP Video Phone Customizing Your Phone click the Save soft key to confirm the change; Directory You can store a large number of contacts in the directory of your video phone's directory. You can add, edit, delete, dial, or search for a contact in this directory. Add Contact Search a contact via phone interface: 1) Click【Directory】->【Options】->【Add】option to enter the configuration page. - Page 33 IP Video Phone Customizing Your Phone 2) Press Up/Down button to choose and fill in different options, in the 【Ring】 and 【 Group 】 options, press <OK> to pop up the pull-down menu, choose your preferred options, then press <OK> to confirm. 3) Select an image for the contact.
- Page 34 IP Video Phone Customizing Your Phone 4) After the edition, press <F1>to save the changes and get back to the previous page. Note: You can not save a record when all of the input frame is empty. Add a contact via web interface: 1) Choose Contacts.
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Page 35: Search Contact
IP Video Phone Customizing Your Phone 3) Click the Save button to save the changes. Search Contact Search a contact via phone interface: 1) Click 【Directory】option to enter the Contacts page. 2) Enter the contact name by the keypad, for example “7”, then the screen will show all the contacts whose name begins with “7”. - Page 36 IP Video Phone Customizing Your Phone 3) Press Up/Down button to choose and fill in different options, in the【Ring】and 【 Group 】 options, press <OK> to pop up the pull-down menu, choose your preferred options, then press <OK> button to confirm. 4) After the edition, press the Save soft key to save your changes.
- Page 37 IP Video Phone Customizing Your Phone Move a contact to the blacklist via phone interface: 1) Click 【Directory】, then use the Up/Down navigation keys to choose a record you want to move to the blacklist and press the <OK> button to enter. 2) Press the <F1>...
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Page 38: Delete Contact
IP Video Phone Customizing Your Phone 3) Click the Save button to save your changes. Delete Contact Delete a contact record via phone interface: 1) Click【Directory】->【Options】, then use the Up/Down navigation keys to choose a record you want to delete. 2) Click【Delete】option to pop up the dialog reminding “Delete the contact?”. -
Page 39: Clear Phonebook
IP Video Phone Customizing Your Phone 1) Click Contacts option to enter the configuration page. 2) Choose a contact, then click the Delete button to delete it. 3) Click the Save button to save your changes. Clear Phonebook Clear the phonebook via phone interface: 1) Click 【Directory】->【Options】->【Clear】option to pop up the dialog reminding “Clear all contacts?”. - Page 40 IP Video Phone Customizing Your Phone 2) Enter the Group Name and choose the Group Ring of the new group. Then click to confirm the operation, or click to cancel. Edit group Edit a group via phone interface: 1) Click 【Directory】 -> 【Options】 -> 【Group Manage】 option to enter the configuration page.
- Page 41 IP Video Phone Customizing Your Phone Group ring information. 3) Click the input box of Group Name, then press <F3> to delete the original name, then input the new name by keypad. 4) Click the Group ring option, then choose your preferred ring tone in the pull-down menu.
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Page 42: Export Contact List
IP Video Phone Customizing Your Phone 4) Click to confirm the changes, or click to cancel the operation. Note: Can not delete the key groups: the "blacklist" and "Anonymous". Export Contact list Export Contact List via web interface: 1) Choose Contacts. 2) Click the Export button to export the contact list. -
Page 43: Call Out
IP Video Phone Customizing Your Phone Export Contact List can only be set via web interface. Call Out 1) Click【Directory】->【Account】option to enter the configuration page. 2) The registered accounts will be shown on the right side, clicking the corresponding one to dial out the chosen contact directly by this account. Call History View the call history 1) Click Call History option to review the call list. -
Page 44: Dial Back From The Call History
IP Video Phone Customizing Your Phone 2) Use the Left/Right navigation keys to highlight a group. 3) Use the Up/Down navigation keys to highlight a record. 4) Clicking the icon behind, you can review the details of the chosen record. 5) Press <F1>... -
Page 45: Add A Record From Call History
IP Video Phone Customizing Your Phone Add a record from call history 1) Click Call History option to enter the call list interface. 2) Choose a record you want to edit and click Add button to enter the edition interface. 3) Press Up/Down button to choose and fill in different options, in the【Ring】and 【Group】options, press <OK>... -
Page 46: Delete The Call History
IP Video Phone Customizing Your Phone Delete the call history Users can choose to delete the record(s) in the call list by the phone UI. 1) Click Call History option to enter the call list interface. 2) Choose a record you want to delete. 3) Click Delete option, it will pop up a frame shown as: 4) Click【... -
Page 47: Media
IP Video Phone Using the Basic Call Functions 4) Click to confirm the operation, or click to cancel the operation. Note: When you click to confirm clear all records , the phone default is clear the current group. Media In the Desktop status, click Media option to enter the menu interface. There are two operations for users choose to use. - Page 48 IP Video Phone Using the Basic Call Functions - 45 -...
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Page 49: Using The Basic Call Functions
IP Video Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, the icon will be shown in the Dial-up interface. 2) Press the Speaker button, the icon will be shown in the Dial-up interface. -
Page 50: Refuse A Call
IP Video Phone Using the Basic Call Functions 2) If you are on an active call, click the button to answer it, or to refuse it, to forward the incoming call. 3) During a conversation, you can alternate between Headset, Handset and Speaker phone by pressing the corresponding buttons, picking up the handset or inset the headset. -
Page 51: Mute
IP Video Phone Using the Basic Call Functions Mute Press to mute your audio. It will not be able to hear anything on other side. To turn off mute, press the same key again. Call Hold This call function allows you to place an active call on hold. In this case your IP PBX might play a melody or message to the other party while waiting. -
Page 52: Message
IP Video Phone Using the Basic Call Functions To Attended Transfer via phone interface: 1) A and B is on an conversation, A press the Transfer hot key to put B on hold, then A can dial the third telephone number C and press the OK/SEND button or click button to call out. - Page 53 IP Video Phone Using the Basic Call Functions Note: Please contact your system administrator for the connecting code. Different systems have different codes. To retrieve the new voicemail via phone interface: 1) Click the Message icon directly. 2) You may be prompted to enter the password which is needed to connect to your VoIP telephony system.
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Page 54: Using The Advanced Phone Functions
IP Video Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Settings Basic Settings Configure account information via phone interface: 1) Click Setting->Account option, choose a account to enter the configuration page. 2) Click the icon on the left to enable this line; 3) Choose and fill in different options. -
Page 55: Video Codecs
IP Video Phone Using the Advanced Phone Functions There are 8 voice codecs, press the Up/Down button to choose the right priority. Video codecs Select Account->Video page to set the video codecs via web interface: Please check the following table for more information about video configuration. 1) Video Codecs: there are 3 video codecs, press the Up/Down button to choose the right priority. -
Page 56: Advanced Settings
IP Video Phone Using the Advanced Phone Functions Advanced Settings Select Account->Advanced page to set the advanced information via web interface: The following table lists the instruction of the field about the advanced Account Setting. Field Name Description Keep-alive Defines whether to active the phone UDP Keep-alive mechanism. Message The default is Enabled. -
Page 57: Network Setting
IP Video Phone Using the Advanced Phone Functions 2) Choose Advanced to do the relating settings. You can consult your system administrator for more information. Network Setting Configure WAN information via phone interface: 1) Click Setting-> WAN option to enter configuration page; 2) Click the corresponding icon to active the proper IP assignment type. -
Page 58: Maintenance Tasks
IP Video Phone Using the Advanced Phone Functions Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone: User Mode Administrator Mode Administrator mode grants unlimited access to the phone configuration on both web and phone interface. User Mode can not set the parameters such as: Accounts, Network, Factory , Reboot and some other phone settings by the Phone interface. -
Page 59: Factory
IP Video Phone Using the Advanced Phone Functions to the “Setting” page. To change the administrator password via web interface: Enter Security page, choose user type in the pull-down menu of User Type option, enter the old password, new password and confirm password, then click Confirm button to save the changes, or Cancel button to cancel the operation. -
Page 60: Firmware Update
IP Video Phone Using the Advanced Phone Functions Firmware Update The phone is delivered with pre-installed firmware which allows operating your phone flawlessly. If you require updating the phone’s firmware please contact your system administrator. To update the firmware manually via web interface: 1) Choose Upgrade->Basic–>Browse, select the firmware file in your local computer. -
Page 61: Reboot
IP Video Phone Using the Advanced Phone Functions 2) If you choose Power On is On, it will update when the phone is on . And also you can Interval , Weekly , Time , Day of choose the fixed time to update , for example : week , ect 3) Click Confirm button, when configuration files are not automatically updated at the same time. -
Page 62: System Log Export
IP Video Phone Using the Advanced Phone Functions 2) It will pop up a warning frame asking you whether to reboot your device. Click to confirm the changes, or to cancel the operation. System Log Export If there are any errors happened in your phone, you can export the system log and send to your system administrator for diagnosis. -
Page 63: Trouble Shooting
IP Video Phone Trouble Shooting Trouble Shooting Network Link Status shown as unavailable? 1) If the internet cable doesn’t plug into the Internet port. Please connect the cable first. 2) If the WAN port’s type is DHCP, the server has been shut down, or there is no available IP address. - Page 64 The manual is only for reference, please take the object as the standard. We reserve the right to improve or change the product and the user guide without notice. You can download the latest user manuals from our website: http://www.yealink.com/en/download.asp?BigClassName=IP%20Phone V20.0 2010-5-20 - 61 -...
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