Yealink Teams VP59 User Manual
  1. Manuals
  2. Brands
  3. Yealink Manuals
  4. IP Phone
  5. VP59 Teams
  6. User manual

Yealink Teams VP59 User Manual

Hide thumbs Also See for Teams VP59:
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading

Related Manuals for Yealink Teams VP59

Summary of Contents for Yealink Teams VP59

  • Page 2: Table Of Contents

    Related Documentations........................6 Getting Started.....................6 Hardware of VP59..........................6 Power LED Indicator..........................8 Accessing Screens on Yealink Teams Phones................... 9 Accessing the Calls Screen..................... 9 Accessing the Meetings Screen....................9 Accessing the Voicemail Screen.................... 10 Entering Data and Editing Fields...................... 11 Using the On-screen Keyboard....................
  • Page 3 | Contents | iii Placing an Emergency Call from a Locked Phone..............22 Answering Calls..........................22 Answering a Call........................23 Answering a Call When in a Call................... 23 Turning Off or Turning On Incoming Video..................23 Turning Off or Turning On Local Video..................... 23 Muting and Unmuting Audio......................23 Holding and Resuming Calls......................24 Placing a Call on Hold......................
  • Page 4 | Contents | iv Setting the Language........................35 Time and Date Display........................35 Setting the Time and Date Manually..................35 Changing the Time and Date Format..................36 Screen Savers........................... 36 Changing the Waiting Time for Screen Saver................36 Changing the Screen Saver Background................36 Changing the Screen Backlight Brightness and Time..............
  • Page 5 | Contents | v Sending Feedback..........................50 Maintaining Teams Devices..............50 Rebooting Your Device........................50 Viewing Device Status........................50 Resetting Your Device........................50 Troubleshooting..................51 Why is the screen blank?........................51 Why does the device display “Network unavailable”?...............51 Why does the device display time and date incorrectly?..............51 How can I obtain the MAC address of a device when the device is not powered on?......

  • Page 6: About This Guide

    | About This Guide | 6 About This Guide Thank you for choosing Yealink VP59 Teams IP phone, which is mainly designed to work with the Microsoft Teams client. This guide provides everything you need to quickly use your new device. Firstly, verify with your system administrator that the IP network is ready for device configuration.
  • Page 7 | Getting Started | 7 Item Description Power LED Indicates the call status and system status. Indicator Touch Screen Touch to select the desired item. Displays the Calls screen, the Meetings screen, the Voicemail screen, and other related information. MESSAGE Key Accesses your voice messages.

  • Page 8: Power Led Indicator

    | Getting Started | 8 Item Description HEADSET Key Toggles and indicates the headset mode. The key LED glows green when the headset mode is activated. MUTE Key Toggles and indicates the mute feature. The key LED glows red when the call is muted. VIDEO Key Controls the transmission of video images during calls and conferences.

  • Page 9: Accessing Screens On Yealink Teams Phones

    Note: The above introduces the default LED status. Your system administrator can configure the status of the power LED indicator. Accessing Screens on Yealink Teams Phones You can navigate the menu bar at the bottom of the touch screen to access the following screens easily.

  • Page 10: Accessing The Voicemail Screen

    | Getting Started | 10 1. Tap Meetings. Name Description Scheduled meeting list Displays all the scheduled on the Teams phone, from Teams client or Outlook. Tap to join the corresponding scheduled meeting. Tap to schedule a meeting. Meeting details Tap the corresponding scheduled meeting to view the meeting details.

  • Page 11: Entering Data And Editing Fields

    | Getting Started | 11 1. Tap Voicemail. Name Description Voicemail list Displays all the voicemails stored in the voicemail list. Tap to play the voicemail. Tap to change the playback speed of the voicemail. Operation options • to view information of contact. •...

  • Page 12: Using The On-Screen Dial Pad

    | Getting Started | 12 Item Description 26 English Letters • Tap to enter letters. • Long tap a key and then slide to choose one of the options to enter an alternate character. Delete Key • Tap to delete the entered characters one by one. •...

  • Page 13: Signing In To Microsoft Teams And Locking Your Phone

    | Signing in to Microsoft Teams and Locking Your Phone | 13 Procedure Press digit keys, pound key and star key on the phone or long press the pound key or star key to provide more characters. Signing in to Microsoft Teams and Locking Your Phone You can sign in to the device with your Microsoft online account and use phone lock feature when necessary.

  • Page 14: Signing In To Microsoft Teams Via Web Sign-In

    | Signing in to Microsoft Teams and Locking Your Phone | 14 3. After the device signs in successfully, tap Got it. Signing in to Microsoft Teams via Web Sign-in Procedure 1. Tap Sign in. You will be connected to the Company Portal automatically. 2.

  • Page 15: Enabling Phone Lock

    | Signing in to Microsoft Teams and Locking Your Phone | 15 Procedure 1. Tap OK to create a lock PIN on the pop-up menu. 2. Enter the lock PIN in the New PIN field. 3. Enter the lock PIN again in the Confirm PIN field. 4.

  • Page 16: Disabling Phone Lock

    | Signing in to Microsoft Teams and Locking Your Phone | 16 Procedure 1. Navigate to > Settings > Device Settings > Phone Lock. 2. Enter the unlock PIN and tap Unlock. 3. Enter the new lock PIN in the New PIN field. 4.
  • Page 17 | Signing in to Microsoft Teams and Locking Your Phone | 17 Procedure 1. Tap Sign in. You will be connected to the Company Portal automatically. 2. Enter your account credentials.

  • Page 18: Signing Out Of A Common Area Phone

    | Signing in to Microsoft Teams and Locking Your Phone | 18 3. After the phone signs in successfully, tap Got it. After signing in to the CAP account, the screen is displayed as below: After signing in to the Meeting account, the screen is displayed as below: Signing out of a Common Area Phone Procedure 1.

  • Page 19: Signing In To A Teams Phone As A Guest User

    | Changing Your Presence Status | 19 Signing in to a Teams Phone as a Guest User You can sign in to a phone as a guest user. Hot Desking feature is convenient for different employees to share one Teams phone. When you sign out, any changes you made on the phone while signed in are removed and the host user settings are restored.

  • Page 20: Operating Calls

    | Operating Calls | 20 2. Tap the presence status field and then select the desired status from the drop-down menu. Tip: You can reset your presence status to be available from any other status by tapping Reset status. Operating Calls This chapter shows you how to handle calls on your device.

  • Page 21: Placing Calls

    | Operating Calls | 21 • Switching to speakerphone (hands-free) mode: Press the Speakerphone key . The Speakerphone LED indicator glows green when the speakerphone is activated. • Switching to headset mode: Press the HEADSET key. The HEADSET LED indicator glows green when the headset is activated.

  • Page 22: Placing A Call From Call History

    | Operating Calls | 22 on the Calls screen or tap to search and then dial out the contact. The active call is placed on hold and the new call is set up. Placing a Call from Call History You can place calls to contacts from the call history list, which contains incoming, outgoing, and missed calls.

  • Page 23: Answering A Call

    | Operating Calls | 23 Answering a Call Procedure Do one of the following: • Pick up the handset. • Press the Speakerphone key. • Press the HEADSET key. • Tap Accept. Answering a Call When in a Call You can answer the incoming call when you are in an active call. Procedure Tap Accept on the touch screen.

  • Page 24: Holding And Resuming Calls

    | Operating Calls | 24 To unmute audio, press the mute key on the phone or tap on the touch screen. The mute key glows green. Holding and Resuming Calls When you are in a call, you can place an active audio call on hold and resume the call when you are ready. •...

  • Page 25: Performing A Consultative Transfer

    | Operating Calls | 25 Performing a Consultative Transfer You can transfer calls to other contacts after consulting with them first. Procedure 1. During a call, tap > Transfer > Consult first. After the party answers the call, tap beside the contact. It prompts you whether to transfer the call or not.

  • Page 26: Forwarding Incoming Calls If Unanswered

    | Operating Calls | 26 Before you begin You should assign your delegates on the Microsoft Teams client. Procedure 1. Navigate to > Settings > Calling. 2. Enable Call forwarding. 3. Tap the Forward to filed and then select My delegates. Forwarding Incoming Calls if Unanswered You can configure the forwarded destination if the incoming call is not answered.

  • Page 27: Parking Teams Calls

    | Operating Calls | 27 About this task If the call park and retrieve feature is not available, contact your administrator for more information. • Parking Teams Calls • Retrieving Parked Calls Parking Teams Calls If you want to receive the call on a mobile device instead of the desk phone for convenience or if the caller wants someone else to answer the call, you can park the call on the Teams server.

  • Page 28: Anonymous Call

    | Conference Calls | 28 Procedure 1. Navigate to > Settings > Calling. 2. Enable Block calls with no caller ID. Note: If your phone is set as a common area phone, navigate to > Settings > Device Settings > Calling (Admin only, default password: admin) to enable Block calls with no caller ID.

  • Page 29: Initiating A Conference Call By Inviting Other Contacts

    | Conference Calls | 29 Initiating a Conference Call by Inviting Other Contacts You can initiate a conference call by inviting contacts to join the active call. Procedure 1. During a call, tap on the touch screen. 3. Enter the participant account information to search and then add members. to initiate a conference.

  • Page 30: Removing The Participants From The Conference

    | Conference Calls | 30 Procedure 1. During the conference call, tap All participants are displayed in the participants list. 2. Tap the desired participant and then select Mute participant. The participant is muted. Removing the Participants from the Conference Everyone can remove other conference participants from the conference.

  • Page 31: Leaving The Conference

    | Using the Teams Meeting Feature | 31 to add the participants. The participants are muted after being added to the conference. Leaving the Conference All participants can leave the conference at any moment. Procedure Other participants remain connected. Using the Teams Meeting Feature Teams meetings are a great way to come together with your colleagues and clients both inside and outside of your organization.

  • Page 32: Viewing The Meeting Details

    | Using the Teams Meeting Feature | 32 Viewing the Meeting Details You can view details of scheduled meetings such as the conference dial-in number and conference ID. Before you begin Make sure you are in Personal account mode. Procedure 1.

  • Page 33: Using The Voicemail

    | Using the Voicemail | 33 3. Select the desired response: • Accept (Accept the invitation) • Tentative (Tentatively accept the invitation ) • Decline (Decline the invitation) Your response is shown below: Tip: You can tap the selected response to edit the response to the scheduled meeting. Using the Voicemail After you sign in to the phone in Personal account mode, all voice mails received on your account will be displayed on your phone.

  • Page 34: Deleting Voicemail Messages

    | Teams Device Settings | 34 To pause the playback, tap . Then tap to resume the playback. Deleting Voicemail Messages After you listen to a message, you can delete it. Procedure 1. From the Voicemail screen, tap the desired voicemail. below the voicemail.

  • Page 35: Setting The Language

    | Teams Device Settings | 35 3. Confirm the option. After the phone is restarted, the screen is displayed as follows: Setting the Language The default language of the device depends on what you set after the device starts up. You can change the language.

  • Page 36: Changing The Time And Date Format

    | Teams Device Settings | 36 Changing the Time and Date Format You can change the time and date format. About this task The built-in date formats are listed below: Date Format Example(2018-05-30) WWW MMM DD Wed May 30 DD-MMM-YY 30-May-18 YYYY-MM-DD 2018-05-30...

  • Page 37: Changing The Screen Backlight Brightness And Time

    | Teams Device Settings | 37 Procedure 1. Navigate to > Settings > Device Settings > Display. 2. Select the desired background from the Screensaver background field. 3. Select OK. Note: If your phone is set as a common area phone, navigate to >...

  • Page 38: Activating The Bluetooth Mode

    | Teams Device Settings | 38 Activating the Bluetooth Mode You need to activate Bluetooth mode to use the Bluetooth feature. Procedure 1. Navigate to > Settings > Device Settings > Bluetooth. 2. Turn on Bluetooth. Pairing and Connecting the Bluetooth Headset Before you begin Make sure that you have activated the Bluetooth mode and the Bluetooth headset is discoverable.

  • Page 39: Disconnecting The Bluetooth Device

    | Teams Device Settings | 39 2. Long tap the paired device and then select Details. 3. Enter the desired name in the Rename field. 4. Tap OK. Disconnecting the Bluetooth Device You can disconnect the Bluetooth device from your device. After the Bluetooth device is disconnected, it stays in the paired devices list, so that you can easily connect it to your device next time.

  • Page 40: High Contrast Mode

    | Bluetooth Beacon | 40 High Contrast Mode You can change contrast if any difficulties in reading text on the screen. Procedure 1. Navigate to > Settings > Device Settings > Accessibility. 2. Turn on High Contrast Mode. Color Correction You can change color mode if any difficulties in color recognition.

  • Page 41: Wireless Network

    | Wireless Network | 41 In the USB audio mode, you can only mute the call or end the call. Note: If there is another incoming Teams/SIP call, the current call will be paused. After the Teams/ SIP call ends, you can resume the call on Microsoft Teams client. The phone enters the USB audio mode again.

  • Page 42: Connecting To The Wireless Network Using Wi-Fi Protected Setup (Wps)

    (SSID) and strong WPA data encryption and authentication. About this task Two methods supported by Yealink devices in the Wi-Fi protected setup: • Push Button Configuration (PBC): The user simply presses the WPS key on both the device and gateway/router to connect.

  • Page 43: Viewing The Wireless Network Information

    | Optional Accessories with Your Phone | 43 Procedure 1. Navigate to > Settings > Device Settings > Wi-Fi. 2. Select > Add. 3. Enter the SSID and then select a security mode from the Security drop-down menu: If you select None, tap Save. •...

  • Page 44: Bluetooth Headset

    You can use a USB headset to handle calls on the phone. For the supported headsets, refer to Tested headset list compatible with Yealink IP Phone. USB headsets that are not listed may not function properly if you connect them to your IP phone. For more information on how to use your USB headset, refer to the related documentation from the manufacturer.
  • Page 45 | Optional Accessories with Your Phone | 45 • Enabling Auto-framing for UVC30 Camera • Adjusting Hangup Mode and Camera Pan Direction • Resetting the Camera Controlling UVC30 Camera Position Procedure 1. Navigate to > Settings > Device Settings > Control. 2.

  • Page 46: Bluetooth Wireless Microphone Cpw90-Bt-Single

    | Optional Accessories with Your Phone | 46 Adjusting Display Image of the Camera Procedure 1. Navigate to > Settings > Device Settings > Graphics. 2. Select the desired mode from the Display Mode field. • High Definition • Standard Mild •...

  • Page 47: Led Indicator Instructions

    | Optional Accessories with Your Phone | 47 Note: You cannot use the CPW90-BT-Single device and Bluetooth feature at the same time. You can only activate either Mic-BT mode or Bluetooth mode. • LED Indicator Instructions • Activating the Mic-BT Mode •...

  • Page 48: Pairing Mic With The Phone

    | Optional Accessories with Your Phone | 48 Procedure 1. Navigate to > Settings > Device Settings > Mic-BT. 2. Turn on Mic-BT. Related tasks Activating the Mic-BT Mode Pairing Mic with the Phone Before you begin Make sure that you have activated the Mic-BT mode. Procedure 1.

  • Page 49: Getting More Information About Microsoft Teams

    | Getting More Information About Microsoft Teams | 49 Getting More Information About Microsoft Teams This topic provides you to view more information about Microsoft Teams. If you encounter problems when using the Teams device, you can send feedback to Microsoft. •...
  • Page 50 | Maintaining Teams Devices | 50 Sending Feedback If you encounter problems while using the Teams device, please feel free to send feedback to let us know. Procedure 1. Navigate to > Settings > Report an issue. 2. Select a desired report type in the Type field. 3.
  • Page 51 | Troubleshooting | 51 Procedure 1. Navigate to (More) > Settings > Device Settings > Debug (Admin only, default password: 0000). 2. Select Reset to Factory Settings. It prompts if you are sure to reset to factory default. 3. Select OK. Tip: You can also long press the pound key (#) and the star key ( * ) for about 6 seconds when the phone is idle.
  • Page 52 | Troubleshooting | 52 How can I obtain the MAC address of a device when the device is not powered on? You can use one of the following ways to obtain the MAC address of a device: • You can ask your supplier for a shipping information sheet which includes MAC addresses according to the corresponding PO (Purchase Order).

This manual is also suitable for:

Vp59

Table of Contents