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Troubleshooting; Installation - Panasonic KX-TDE100 Installation Manual

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5.1 Troubleshooting

5.1
Troubleshooting
5.1.1

Installation

PROBLEM
You cannot make/receive calls
via an IP network.
IP-PTs/SIP Extensions do not
operate.
180
Installation Manual
PROBABLE CAUSE
IP-EXT/IP-GW/DSP card
malfunction
IPCMPR card malfunction
Not enough activation keys •
Poor connection
Network malfunction
IP-EXT/DSP card
malfunction
IPCMPR card malfunction
Not enough activation keys •
IP-PT/SIP Extension not
registered
IP-PT/SIP Extension
malfunction
Poor connection
SOLUTION
Replace the corresponding card.
Replace the IPCMPR card (be sure to
turn off the PBX when replacing).
Purchase additional activation key
cards. Please consult a certified dealer
for details.
Make sure that an 8-pin twisted pair
cable is used for connection.
Make sure that none of the CAT 5
cables in use are over 100 m (328 ft) in
length.
Make sure that a straight cable is used
for connection to a switching hub.
Make sure that all network devices in
use are switched on.
Make sure that there is no unwanted
firewall in the IP network.
Replace the corresponding card.
Replace the IPCMPR card (be sure to
turn off the PBX when replacing).
Purchase additional activation key
cards. Please consult a certified dealer
for details.
Register the corresponding IP-PT/SIP
Extension.
Replace the IP-PT/SIP Extension.
Make sure that an 8-pin twisted pair
cable is used for connection.
Make sure that none of the CAT 5
cables in use are over 100 m (328 ft) in
length.
Make sure that a straight cable is used
for connection to a switching hub.

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