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Panasonic KX-TDE100 Operating Manual

Panasonic pure ip-pbx operating manual
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Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later
Pure IP-PBX

Operating Manual

KX-TDE100
Model No.
KX-TDE200
Document Version: 2007-06

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Summary of Contents for Panasonic KX-TDE100

  • Page 1: Operating Manual

    Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later Pure IP-PBX Operating Manual KX-TDE100 Model No. KX-TDE200...
  • Page 2: Feature Highlights

    Consult your dealer Easy Operation A Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display helps you to access desired features easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.
  • Page 3 ACD Report Server (KX-NCV200) This PBX supports Voice Processing Systems (VPS) with an ACD Report Server. In addition to VPS features, the ACD Report Server provides you with a variety of features, such as monitoring, reporting, and creating performance graphs, to manage call information efficiently. <Report Sample: Incoming Calls>...
  • Page 4: Important Notice

    • Under power failure conditions, the connected telephones may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. • Prior to connection of this product, please verify that the intended operating environment is supported.
  • Page 5 The tones listed in "4.3.1 Tone" are not available for SIP Extension users. Tones or the tone types may vary depending on the type of telephone being used. For example, when you put a call on hold, a specific tone for the SIP Extension may be heard, or no tone may be heard.
  • Page 6: Important Information

    Personal Identification Numbers (PINs), etc. Information sent from the PBX to a PC or other external device: Phone call data (including telephone numbers of outside parties), call charge data, etc. Security Requirements The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be easily removed and taken away from the PBX by a third party.
  • Page 7 UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORIZED PANASONIC FACTORY SERVICE CENTER. • WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION.
  • Page 8 If product performance deteriorates. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from lightning. Do not use a telephone in the vicinity of a gas leak to report the leak. Operating Manual...
  • Page 9 Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center. •...
  • Page 10 Executive or Regional Sales offices. They are NOT equipped to make repairs. Product Service Panasonic Factory Service Centers for this product are listed in the service center directory. Consult your certified Panasonic dealer for detailed instructions. For Future Reference Please print, record, and retain the following information for future reference.
  • Page 11 In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
  • Page 12 Combined Use with Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
  • Page 13 VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.
  • Page 14: Table Of Contents

    Before Operating the Telephones...18 1.1.1 Before Operating the Telephones ...18 Basic Operations...28 1.2.1 Making Calls...28 1.2.2 Answering Calls ...30 Telephone Features and Operation ...32 1.3.1 Absent Message ...32 1.3.2 Account Code Entry ...33 1.3.3 Alternate Calling—Ring/Voice ...34 1.3.4 Automatic Callback Busy (Camp-on) ...34 1.3.5...
  • Page 15 1.3.45 OHCA (Off-hook Call Announcement) ... 100 1.3.46 One-touch Dialing ... 101 1.3.47 Paging ... 102 1.3.48 Paralleled Telephone... 103 1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension... 104 1.3.50 Printing Message ... 107 1.3.51 Privacy Release ... 108 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) ...
  • Page 16 Customizing Your Phone & System... 163 Personal Programming... 164 3.1.1 Programming Information... 164 3.1.2 Personal Programming...164 3.1.3 Programming Feature Clear... 173 3.1.4 Customizing the Buttons ... 175 Manager Programming ... 181 3.2.1 Programming Information... 181 3.2.2 Manager Programming ... 182 System Programming ...
  • Page 17: Operation

    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. Operating Manual...
  • Page 18: Before Operating The Telephones

    Single Line Telephone (SLT) (e.g., rotary pulse telephone) Which features are available depend on the type of telephone being used. If you are using a Panasonic proprietary telephone with a special feature button such as follow the operation with the button or display messages for easy programming.
  • Page 19 You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix). Display In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
  • Page 20 • Press the SP-PHONE button. • Press the MONITOR button. • Press CANCEL button. Press the corresponding feature button on the proprietary telephone. Enter the required number. desired no. <Example> account code Enter the account code. Dial an extension number.
  • Page 21: When You Use A Panasonic Proprietary Telephone

    When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations simple.
  • Page 22 1.1 Before Operating the Telephones TRANSFER: Used to transfer a call to another party. TRANSFER FLASH/RECALL: Used to disconnect the current call and make another call without hanging up. This button can also be used as a CANCEL button while on-hook. FLASH/ RECALL VOICE CALL/MUTE:...
  • Page 23 Programmable Feature (PF): Located on the upper part of the Flexible (PF) button array or on the DSS Console. Assigns the desired button and used to access the stored feature. Mostly used as a One-touch Dialing button. (Only the "F and number"...
  • Page 24 Group FWD—Outside calls Group FWD—Intercom calls Account Conference Terminate External Feature Access (EFA) Used to access special features offered by a host PBX or a telephone company. Call Park Call Park (Automatic Park Zone) Call Log Call Log for ICD Group...
  • Page 25 Button Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension. Network Direct Station Used to access an extension connected to other PBXs in the network with one Selection (NDSS) touch. Used to access CTI features. Check-in Used to switch the room status of extensions from Check-out to Check-in.
  • Page 26: How To Follow The Steps

    1.1 Before Operating the Telephones How to Follow the Steps An example of system operation is shown below. Calling Another Extension Intercom Call PT/SLT/PS/SIP Extn. PT and SLT extension no. (DSS) Off-hook. Dial extension number or press DSS. The DSS button light shows the current status as follows: Off: The extension is idle.
  • Page 27: Connection Example

    Telephone Company Batteries Computer Printer External Sensor/ External Relay Doorphone & Door Opener External Music Source Pager/ Amplifier Speaker Computer Pure IP-PBX KX-TDE100 KX-TDE200 Single Line Telephone Fax Machine Analog DSS Console Proprietary Telephone Wireless Phone DSS Console Digital Proprietary...
  • Page 28: Basic Operations

    1.2 Basic Operations Basic Operations 1.2.1 Making Calls – Intercom Call – Operator Call – Calling an Outside Party Intercom Call You can call another extension user. PT/SLT/PS/SIP Extn. extension no. Off-hook. Dial extension number, or press DSS or SDN. •...
  • Page 29: Operator Call

    Operator Call You can call an extension or a group assigned as the operator. PT/SLT/PS/SIP Extn. Off-hook. Enter 0. Calling an Outside Party You have to seize a CO line before dialing an outside phone number because external calls are made via your PBX.
  • Page 30: Answering Calls

    1.2 Basic Operations S-CO Line Access PT and SLT PT/PS (S-CO) Off-hook. Press S-CO. • Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle. Red on: The line is in use. •...
  • Page 31 • You can select one of the following methods to answer calls: – Lift the handset to receive the preferred line. (Default: Ringing line is selected.) – Press the SP-PHONE button. (Refer to "1.3.31 Hands-free Operation".) – Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly. –...
  • Page 32: Telephone Features And Operation

    1.3.1 Absent Message You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone.
  • Page 33: Account Code Entry

    To create your personal message (Message no. 9), refer to "3.1.2 Personal Programming". 1.3.2 Account Code Entry You may give a specified account code to extension users and check their telephone usage. You can specify an account code for each client and check the call duration. PT/SLT/PS/SIP Extn.
  • Page 34: Alternate Calling-Ring/Voice

    Select the alerting method, either ring or the other party's voice. 1.3.4 Automatic Callback Busy (Camp-on) If a dialed extension or a desired CO line is busy, you can set the telephone to receive callback ringing: • when a dialed extension becomes idle.
  • Page 35 Off-hook. Dial outside phone number. • If you do not answer the callback ringing within 10 seconds, this feature will be canceled. Automatic Callback Busy Cancel PT/SLT/PS Off-hook. Enter Talk. C.Tone On-hook. 1.3 Telephone Features and Operation Operating Manual...
  • Page 36: Bgm (Background Music)

    1.3.5 BGM (Background Music) You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, must be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily.
  • Page 37 During a conversation Press Recall/ Enter hookswitch. SIP Extn. During a conversation HOLD Press HOLD. On-hook. 1.3 Telephone Features and Operation C.Tone On-hook. Operating Manual...
  • Page 38: Call Hold Retrieve

    1.3 Telephone Features and Operation Call Hold Retrieve PT/SLT/PS At the holding extension (Call Hold Retrieve) Off-hook. Press flashing CO or INTERCOM, or enter To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) Off-hook.
  • Page 39: Call Monitor

    A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call Park button and Call Park (Automatic Park Zone) button have been established, you can select either way to park by simply pressing the corresponding button. 1.3 Telephone Features and Operation B.Tone C.Tone Enter 5.
  • Page 40: Call Park Retrieve

    1.3 Telephone Features and Operation When a call is parked automatically, or more than one call has been parked at the same time, you need to specify the parking zone number to retrieve the required call. To set PT/PS During a conversation (Call Park) Press Call Park.
  • Page 41: Call Pickup

    C.Tone Dial stored parking zone number (2 digits). group no. Group extension no. Directed 40 and then group number (2 digits). 41 and then extension number. 1.3 Telephone Features and Operation Talk. C.Tone Talk. Operating Manual...
  • Page 42: Call Splitting

    1.3 Telephone Features and Operation • If you receive a call waiting tone, you can ask a third party to pick up your second call with Directed Call Pickup. Call Pickup Deny You can deny or allow other people to pick up your calls.
  • Page 43 Talk to the Press Recall/ other party. hookswitch. (DSS) Talk to the other party. Talk to the other party. 1.3 Telephone Features and Operation Talk to the original party. The other party will be on hold. TRANSFER Press On-hook. TRANSFER. On-hook.
  • Page 44: Call Transfer

    • For users of SIP Extensions: – Even if your telephone has a TRANSFER button, you cannot use it to transfer calls. Please make sure to use the HOLD button. – The transfer operation for SIP Extension users may differ from the steps in this section, and may vary depending on the type of telephone being used.
  • Page 45: Transferring To An Outside Party Using The Pbx Service

    • * Instead of going on-hook, if you press the HOLD button once or twice (depending on the telephone being used), you can return to the held call, and the call with the transferred party will be disconnected. •...
  • Page 46 Seize CO line. • * Instead of going on-hook, if you press the HOLD button once or twice (depending on the telephone being used), you can return to the held call, and the call with the transferred party will be disconnected. •...
  • Page 47: Call Waiting Features

    Enter 1. • Depending on the type of the other party's telephone, you may be able to talk to the other party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can send a call announcement through the handset (Whisper OHCA), if they are having another conversation using the handset.
  • Page 48: Answering Call Waiting In The Pbx

    1.3 Telephone Features and Operation Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting. You must activate this feature to use it.
  • Page 49 2.1 To disconnect the second call and then talk to the original party PT/PS During a conversation On-hook. Off-hook. PT/SLT/PS During a conversation On-hook. Off-hook. 1.3 Telephone Features and Operation (CO) (ICD Group) (PDN) Talk to the original party. (SDN) INTERCOM Press CO, ICD Group, PDN, SDN, or INTERCOM.
  • Page 50 1.3 Telephone Features and Operation 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again.
  • Page 51: Answering Call Waiting From The Telephone Company

    Special Tones (Tone 2) Answering Call Waiting from the Telephone Company This is an optional telephone company service. You can receive a call waiting tone with the caller's name or telephone number information. For details, consult your telephone company. PT/PS...
  • Page 52: Call Waiting Tone

    1.3 Telephone Features and Operation 1.3.13 Call Waiting Tone During a conversation, you can be informed of a waiting call with a call waiting tone through the built-in speaker of your PT or the handset of your SLT. To set/cancel for intercom calls (Manual Call Waiting) PT/SLT/PS Off-hook.
  • Page 53: Character Entry

    1.3 Telephone Features and Operation 1.3.14 Character Entry You can enter the following characters. The tables show you the characters available for each button. Table 1 or Table 2 can be programmed. Table 1 (Standard mode) Operating Manual...
  • Page 54 1.3 Telephone Features and Operation Table 2 (Option mode) <Example> To enter "Ann" Notes • To erase the character on the cursor, press CLEAR. • To move the cursor to the left, press • To move the cursor to the right, press same button consecutively (e.g.
  • Page 55: Conference

    Talk with multiple parties. desired phone no. Dial desired Talk to the phone number. new party. Talk to the Press TRANSFER. new party. 1.3 Telephone Features and Operation CONF C.Tone Press CONF. Talk with multiple parties. TRANSFER C.Tone Enter 3. Operating Manual...
  • Page 56 1.3 Telephone Features and Operation During a conversation desired phone no. Press Recall/ Dial desired hookswitch. phone number. Seize CO line before dialing outside phone number. Talk with multiple parties. To establish a conference call when receiving a call from an outside party during a two-party...
  • Page 57 PDN, or SDN corresponding to the party on hold. To talk to two parties alternately in a three-party conversation PT/PS During a conversation TRANSFER Press TRANSFER. 1.3 Telephone Features and Operation To continue CONF C.Tone Talk. Press CONF. CONF C.Tone Press CONF.
  • Page 58 The other party will be put on hold. • * In this case, the FLASH/RECALL button on a proprietary telephone must be set to Flash/ Recall mode through system programming. • During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch alternates between the two other parties in the conversation.
  • Page 59 During a three-party conference Press Recall/hookswitch. On-hook. • To leave a conference call involving two outside parties and have the conversation continue, your extension must be enabled to transfer calls to CO lines through COS programming. 1.3 Telephone Features and Operation Operating Manual...
  • Page 60: Conference, Unattended

    1.3 Telephone Features and Operation 1.3.16 Conference, Unattended The person who originated a conference can leave the conference, and allow the other parties to continue the conversation. To leave a conference PT/PS During a 3- to 7-party conference CONF Press CONF.
  • Page 61: Data Line Security

    You may be able to access system features or call an outside party with your password depending on the security mode. Cancel 730. Enter 1 to set or 0 to cancel. 1.3 Telephone Features and Operation C.Tone On-hook. Operating Manual...
  • Page 62 1.3 Telephone Features and Operation To call an extension From Outside Telephone In No Security Mode/Trunk Security Mode DISA phone no. Off-hook. Dial DISA phone number. In All Security Mode DISA phone no. Off-hook. Dial DISA phone number. extension PIN...
  • Page 63 R.B.Tone & DISA message Enter outside phone no. Dial outside phone number. Seize CO line before dialing outside phone number. 1.3 Telephone Features and Operation your extension no. verification code Dial your extension number, or enter and then verification code.
  • Page 64: Dnd (Do Not Disturb)

    1.3 Telephone Features and Operation • WARNING There is a risk that fraudulent telephone calls will be made using the CO-to-CO Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX.
  • Page 65 FWD or DND mode for intercom calls and outside calls separately. Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons. 1.3 Telephone Features and Operation Operating Manual...
  • Page 66: Dnd Override

    Switching FWD/DND Status Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status for outside/ intercom calls without clearing any FWD destination that was set previously. To switch the FWD/DND status for outside calls...
  • Page 67: Door Open

    Outside Calls STORE Intercom Calls Enter 1 or 2. Press STORE. AUTO DIAL STORE Press STORE to set. A confirmation tone will be heard. doorphone no. C.Tone Enter doorphone number (2 digits). 1.3 Telephone Features and Operation On-hook. Operating Manual...
  • Page 68: Doorphone Call

    1.3 Telephone Features and Operation • The door open will be triggered for a specified time period. 1.3.21 Doorphone Call Preprogrammed extensions or an outside party can receive a call from a doorphone, and talk to the person through the doorphone.
  • Page 69: Efa (External Feature Access)

    1.3.22 EFA (External Feature Access) You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature is only effective for an outside call. <Example> To hold the current call and then talk to the new party...
  • Page 70 1.3 Telephone Features and Operation To join an intercom call PT/SLT/PS Party joining the call Off-hook. Dial extension number, or press red PDN or SDN. Parties in the conversation During a conversation To join an outside call PT/PS Party joining the call Off-hook.
  • Page 71: Extension Dial Lock

    This feature is also known as Electronic Station Lockout. To lock PT/SLT/PS Enter Off-hook. Talk to the other party. Prevent Allow 733. Enter 1 to prevent or 0 to allow. C.Tone Enter 1. 1.3 Telephone Features and Operation C.Tone On-hook. On-hook. Operating Manual...
  • Page 72: Extension Feature Clear

    1.3 Telephone Features and Operation To unlock PIN: Personal Identification Number PT/SLT/PS Off-hook. Enter • If you forget the extension PIN or cannot unlock your extension, consult your manager. The manager can clear your extension PIN, or unlock your extension. Then, you can set the new PIN and unlock your extension by entering it.
  • Page 73: Extension Pin (Personal Identification Number)

    Using the same settings as your extension at other extensions (1.3.74 Walking Extension) Remote Control Operation (1.3.73 Walking COS) Extension Dial Lock Clear Features C.Tone On-hook. 790. 1.3 Telephone Features and Operation Default Setting Allow Cleared Enable—Tone Allow The telephone in parallel rings.
  • Page 74 On-hook. • WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password (extension PIN). The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Keeping your PIN secret.
  • Page 75: External Relay

    To answer a sensor call PT/SLT/PS D.Tone Off-hook. • If you do not answer a sensor call within a specified time period, the sensor call will stop. relay no. Enter relay number (2 digits). On-hook. 1.3 Telephone Features and Operation C.Tone On-hook. Operating Manual...
  • Page 76: Fwd (Call Forwarding)

    1.3 Telephone Features and Operation 1.3.29 FWD (Call Forwarding) – FWD (Call Forwarding) – FWD/DND Settings Using Fixed FWD/DND Button FWD (Call Forwarding) You can have your incoming calls forwarded to a specified destination. All Calls: All calls are forwarded. Preset extensions may also forward from their own receiving group.
  • Page 77: To Set/Cancel

    Enter #. On-hook. Both Calls Outside Calls Intercom Calls Enter 0 to 2 as you desire. C.Tone On-hook. 1.3 Telephone Features and Operation Cancel All Calls Busy No Answer Busy/No Answer Enter required number. For "Cancel", go on-hook directly after entering 0.
  • Page 78 1.3 Telephone Features and Operation • When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the FWD/DND button (fixed button) instead of " 710". To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS Enter Off-hook.
  • Page 79 FWD (Both calls, Outside calls, Intercom calls) buttons. FWD/DND Settings Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the forward destination for outside/intercom calls with the FWD/DND button (fixed button). It is also possible to set outside telephone numbers (e.g., your cellular phone) as forward...
  • Page 80 1.3 Telephone Features and Operation * Virtual PS A virtual PS is a dedicated extension number assigned to a non-existent portable station (PS) to allow access to outside destinations such as a cellular phone. To switch FWD/DND status for outside calls...
  • Page 81 CO line access number and then outside phone number. AUTO DIAL time STORE Enter time Press STORE. (seconds [0–120]). 1.3 Telephone Features and Operation AUTO DIAL STORE Press STORE to set. A confirmation tone will be heard. AUTO DIAL...
  • Page 82: Hands-Free Answerback

    1.3 Telephone Features and Operation To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD group While on-hook (when in FWD/DND Setting Mode) FWD/DND Press the fixed FWD/DND button. To cancel ringing To set ringing FWD–All Calls...
  • Page 83: Hands-Free Operation

    Decrease the volume. – If the other party reports that your voice echoes, Use the telephone in a room that has curtains, carpeting or both. – If parts of the conversation cannot be heard, If you and the other party speak at the same time, parts of your conversation may be lost.
  • Page 84: Headset Operation

    1.3 Telephone Features and Operation 1.3.32 Headset Operation – Headset Operation – Answer/Release Button Headset Operation You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance.
  • Page 85 Customized Answer and Release buttons can make using a headset much easier. You can answer incoming calls or disconnect the line with these buttons. Some DSS Consoles have fixed ANSWER and RELEASE buttons. To answer (Answer) Talk. Press Answer. 1.3 Telephone Features and Operation Operating Manual...
  • Page 86 1.3 Telephone Features and Operation To transfer a call During a conversation TRANSFER Press TRANSFER. Press DSS or dial desired phone number. Seize CO line before dialing outside phone number. To talk to a waiting caller While hearing a call waiting tone (Answer) Press Answer.
  • Page 87: Hospitality Features

    In a hotel-type environment, an extension assigned as a hotel operator can be used to view and set the check-in/check-out status of each guest room extension. This allows the hotel operator to manage guests and rooms with just a telephone. In addition, the hotel operator can set timed reminders remotely for guest rooms.
  • Page 88: Icd Group Features

    Assignment—Outgoing) • It is possible to increase the delay before Hot Line is activated through system programming. This can be useful if you require more time after going off-hook to dial another telephone number or extension number. Customizing Your Phone •...
  • Page 89: Icd Group Features-Call Log History For Icd Group

    Enter 739. Enter ICD Group extension number. On-hook. Since JAN.29 Total Calls Overflow Calls Lost Calls Average Waiting EXIT Confirm the Call Log History. 1.3 Telephone Features and Operation C.Tone 09:10AM 00996 00131 00039 01'06 CLEAR Operating Manual...
  • Page 90: Icd Group Features-Incoming Call Queue Monitor

    1.3 Telephone Features and Operation To clear Call Log History 6-Line Display PT While the Call Log History is displayed Since JAN.29 09:10AM Total Calls 00996 Overflow Calls 00131 Lost Calls 00039 Average Waiting 01'06 EXIT CLEAR Press "CLEAR". •...
  • Page 91: Icd Group Features-Log-In/Log-Out

    ICD Group: Incoming Call Distribution Group PT/SLT/PS Off-hook. Enter ICD Group Specified extension no. Enter ICD Group extension number or Talk. Log-out Log-in 736. Enter 0 or 1. C.Tone On-hook. 1.3 Telephone Features and Operation Log-out Log-in Ready Wrap-up Not Ready Operating Manual...
  • Page 92 1.3 Telephone Features and Operation ICD Group: Incoming Call Distribution Group PT/PS While on-hook (Log-in/Log-out) Press Log-in/Log-out. PT/PS While on-hook (Log-in/Log-out of a Specified Group) Press Log-in/Log-out of a Specified Group. To enter/leave Not Ready mode PT/SLT/PS Off-hook. Enter To set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode)
  • Page 93: Icd Group Features-Log-In/Log-Out Monitor And Remote Control

    DSS buttons. The supervisor extension can change the Log-in/Log-out status of an extension by pressing the corresponding DSS button. To perform this operation, the supervisor has to enter incoming call queue monitoring mode first. Ready 1.3 Telephone Features and Operation Operating Manual...
  • Page 94 1.3 Telephone Features and Operation To enter incoming call queue monitoring mode 6-Line Display PT Off-hook. Group Monitor On To monitor the Log-in/Log-out status 6-Line Display PT While the display is in incoming call queue monitoring mode JAN.31 08:13AM 601:Sales Section...
  • Page 95: Icd Group Features-Manual Queue Redirection

    For information about other ICD group features, refer to "1.3.35 ICD GROUP FEATURES". Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit a Hurry-up button. Log-in mode (Ready) Log-out mode Log-in mode (Ready) 1.3 Telephone Features and Operation Operating Manual...
  • Page 96: Icd Group Features-Supervisory

    1.3 Telephone Features and Operation 1.3.41 ICD Group Features—Supervisory An extension assigned as a supervisor (supervisor extension) can monitor and control the status of other members in an Incoming Call Distribution (ICD) group using a 6-line display PT, as follows:...
  • Page 97: Message Waiting

    Waiting Calls Now: 00006 --- The number of queued calls --- The longest queuing time Max. Waiting Time: 02'18 EXIT SPRVS "EXIT" "EXIT" 1.3 Telephone Features and Operation ICD Group extension "SPRVS" Log-in/Log-out Monitor JAN.31 08:10AM 601:Sales Section Waiting Calls Now: 00006 Max.
  • Page 98 1.3 Telephone Features and Operation For a caller To leave a message waiting indication PT/SLT/PS When the called extension is busy or does not answer MESSAGE C.Tone Press MESSAGE or enter 4. To leave/cancel a message waiting indication PT/SLT/PS PT and SLT Off-hook.
  • Page 99: Mute

    A single line telephone extension user will receive a special dial tone as message waiting notification when going off-hook. • The message waiting lamp of a single line telephone can also let you know that you have a message in the same way as the Message button. Customizing Your Phone •...
  • Page 100: Off-Hook Monitor

    1.3 Telephone Features and Operation To set/cancel During a conversation AUTO ANS MUTE VOICE CALL MUTE Press MUTE. • The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as follows: Off: Normal Flashing red: Mute • If mute is used during OHCA, it will become Handset Mute.
  • Page 101: One-Touch Dialing

    Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit a One-touch Dialing button, store the desired phone number or feature number. No call OHCA 731. Enter 0 or 2. (One-touch Dialing) 1.3 Telephone Features and Operation C.Tone On-hook. Operating Manual...
  • Page 102: Paging

    The following are extensions that cannot receive a paging announcement: – Portable station – Single line telephone – Proprietary telephone that is ringing or busy – Proprietary telephone in Paging Deny mode – Proprietary telephone in DND mode • System programming may be required for some IP-PT users to receive paging announcements.
  • Page 103: Paralleled Telephone

    Off-hook. Enter 1.3.48 Paralleled Telephone A digital proprietary telephone extension user can choose whether the single line telephone connected in parallel will ring or not, when an incoming call is received. (Default: Ring) paging group Dial paging group number (2 digits).
  • Page 104: Pdn (Primary Directory Number)/Sdn (Secondary Directory Number) Extension

    Even if "No ring" is selected, calls can be made and answered on the single line telephone by lifting the handset. • If you go off-hook while your paralleled telephone is in use, the call will switch over to you. 1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are useful when extension users will handle calls for other extensions.
  • Page 105 Standard SDN Key Mode PT/PS (SDN) Off-hook. Press corresponding SDN. 1.3 Telephone Features and Operation PDN Button Status The extension is on a call using an SDN button. A call answered with the SDN button is on hold (Regular Hold).
  • Page 106 SDN button. • When an SDN button is in Standard SDN Key Mode, you can dial a telephone number while hearing a dial tone, instead of pressing the SDN button again. Depending on system programming, your call will be made using either your normal calling privileges (Class of Service) or those of the corresponding PDN extension (SDN Walking COS).
  • Page 107: Printing Message

    For a list of preprogrammed messages, consult your dealer. To record PT/SLT Enter 761. Off-hook. Talk. On-hook. message no. parameter Enter message Enter parameter number (1 – 8). if required. 1.3 Telephone Features and Operation C.Tone Enter #. On-hook. Operating Manual...
  • Page 108: Privacy Release

    1.3 Telephone Features and Operation • * Depending on the content of the selected message, you may be required to enter a numeric parameter, such as a price or time. Enter the correct number of characters as required for the message.
  • Page 109: Private Network Features-Clip (Calling Line Identification Presentation)

    When making a call through a private network, you can present your preprogrammed telephone number to the called party. You can select the telephone number sent, either the number of the line used or the number assigned to your extension.
  • Page 110: Private Network Features-Colp (Connected Line Identification Presentation)

    When receiving a call through a private network, you can present your preprogrammed telephone number to the calling party. You can select the telephone number sent, either the number of the line used or the number assigned to your extension.
  • Page 111: Private Network Features-Tie Line Access

    Off-hook. Dial extension number or enter 7 and then dial private phone number. • * Which type of telephone number must be entered depends on the settings of your PBX. To call with one touch PT and SLT PT/PS (NDSS) Off-hook.
  • Page 112: Quick Dialing

    1.3 Telephone Features and Operation 1.3.57 Quick Dialing You can make a call simply by pressing the preprogrammed number for quick dialing. PT/SLT/PS/SIP Extn. quick dialing no. Off-hook. Dial quick dialing number (max. 8 digits). • This is a useful feature for hotels.
  • Page 113 ENTER Dial extension number and then press "ENTER", or press desired DSS. To continue EXIT (Check-in) Press "EXIT" or Check-in to finish. 1.3 Telephone Features and Operation Rooms 1230 and 1234 are currently in check-in status. ENTER (DSS) Operating Manual...
  • Page 114 1.3 Telephone Features and Operation • After check-in, Remote Extension Dial Lock is deactivated, and the guest can make outside calls from the room extension. (Refer to "2.1.5 Remote Extension Dial Lock".) • When the room status of extensions is changed, detailed room status information is recorded with the PBX automatically.
  • Page 115: Self Labeling (Kx-Nt366 Only)

    1.3.60 Self Labeling (KX-NT366 only) The KX-NT366 IP-PT has 12 flexible buttons, and a display for each button to show what feature, telephone number or extension number is assigned to it. The display can also be switched to show 3 other sets (Pages) of 12 flexible buttons assignment by pressing the NEXT PAGE key.
  • Page 116: Speed Dialing, System

    1.3 Telephone Features and Operation To store a phone number PT/SLT Off-hook. Enter To dial PT/SLT/SIP Extn. AUTO DIAL Off-hook. Press AUTO DIAL or enter • A SIP Extension user cannot store personal speed dialing numbers at his/her extension. However, it is possible to use the personal speed dialing numbers that are stored in the PBX, through system programming.
  • Page 117: Svm (Simplified Voice Message)

    Leaving Voice Messages – Listening to Voice Messages Left by Callers – Accessing Your Message Box from an Outside Telephone – Accessing the Message Box of Another Extension from Your Extension • This feature is not available for SIP Extensions.
  • Page 118 1.3 Telephone Features and Operation Recording a Normal Greeting Message To record PT/SLT/PS Off-hook. Enter AUTO DIAL STORE C.Tone dial key Press STORE or any dial key (0–9, , #). To play back PT/SLT/PS Off-hook. Enter A confirmation Clear tone is heard.
  • Page 119: Recording A Greeting Message For Each Time Mode

    Enter 8. Enter the desired time mode. AUTO DIAL STORE C.Tone dial key Press STORE or any dial key (0–9, , #). On-hook. 1.3 Telephone Features and Operation On-hook. C.Tone Enter 1. The greeting message is played back. Operating Manual...
  • Page 120 1.3 Telephone Features and Operation To play back PT/SLT/PS Off-hook. Enter The greeting message is played back. • * This step can be omitted. To clear PT/SLT/PS Off-hook. Enter C.Tone Enter 0. • If both the greeting message for a certain time mode and the normal greeting message have been recorded, callers will hear the greeting message for that time mode.
  • Page 121: Redirecting Your Calls To Your Message Box

    Then, you can leave a voice message for that extension. It is also possible to leave a voice message directly in the message box of a desired extension by following the steps below: 1.3 Telephone Features and Operation Both Calls Outside Calls Intercom Calls Enter 0 to 2 as you desire.
  • Page 122: Listening To Voice Messages Left By Callers

    1.3 Telephone Features and Operation To leave a voice message directly to another extension's message box PT/SLT/PS Off-hook. Enter You hear the greeting message. • Voice message recording will stop, you will hear a notification tone, and the call will be disconnected, in the following cases: the recording time for the voice message reaches the preprogrammed limit.
  • Page 123 To call back the caller who left the voice message To go back to the previous voice message To leave a voice message directly in the message box of another extension (Enter desired extension number.) 1.3 Telephone Features and Operation Operating Manual...
  • Page 124 "Old" is displayed for voice messages that have previously been listened to. Please note that the information shown on the display may vary depending on the information that was received and the type of telephone used. Only users of a 6-line display PT can view all of the above information.
  • Page 125: Accessing Your Message Box From An Outside Telephone

    You can enter another extension number by pressing " ". • When accessing your message box from an outside telephone, you cannot call back callers who have left voice messages by pressing 4 while hearing the voice message. 1.3 Telephone Features and Operation...
  • Page 126: Tafas (Trunk Answer From Any Station)

    1.3 Telephone Features and Operation To listen to voice messages left in the message box of another extension From Outside Telephone While hearing voice messages in your message box The greeting message is played back. Enter #8. extension PIN Enter extension PIN for that extension (max.
  • Page 127: Timed Reminder

    You can also receive a paging announcement via a speaker with this operation. 1.3.65 Timed Reminder You can set an alarm at your telephone as a reminder of a meeting or appointment. The alarm can occur either once or daily (every day until canceled) at a preset time. When you go off–hook to answer, you will hear a special dial tone or prerecorded message.
  • Page 128: Time Service

    1.3 Telephone Features and Operation To cancel PT/SLT Off-hook. Enter To stop or answer the ringback PT/SLT INTERCOM Press INTERCOM or off-hook. To confirm TRANSFER Press TRANSFER several times. • You can also confirm the timed reminder by using the soft button.
  • Page 129: Verification Code Entry

    PIN: Personal Identification Number Enter desired C.Tone & phone no. D.Tone Dial desired phone number. Seize CO line before entering outside phone number. 1.3 Telephone Features and Operation verification code Enter verification code (max. 4 digits). Operating Manual...
  • Page 130: Voice Mail Features

    Voice Processing System features are not available for SIP Extension users. 1.3.69 Voice Mail Features—LCS (Live Call Screening) Using a Panasonic Voice Processing system that supports digital integration (e.g., KX- TVA series), you can monitor a call without answering while the caller is leaving a message in your mailbox.
  • Page 131 Press Live Call Enter extension PIN Screening. (max. 10 digits). This is required only when an extension PIN is stored. To cancel Live Call Screening PT/PS (Live Call Screening) Press red Live Call Screening. 1.3 Telephone Features and Operation Operating Manual...
  • Page 132 • The manager extension can clear an extension PIN. • This feature is available for a single line telephone if it is connected to a proprietary telephone in parallel. (Private mode only) To answer the call while monitoring, press Recall/hookswitch.
  • Page 133: Voice Mail Features-Two-Way Record

    1.3.70 Voice Mail Features—Two-way Record Using a Panasonic Voice Processing system that supports digital integration (e.g., KX- TVA series), you can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation.
  • Page 134: Voice Mail Features-Voice Mail Integration

    If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls (Intercom Calls/Outside Calls/Both Calls). If your telephone has a Message button, the Message light turns on and lets you know you have messages. Even if a Message button is not provided, you will hear an indication tone* when going off-hook.
  • Page 135: Wake-Up Call

    The hotel operator can also confirm the current timed reminder setting for a room extension. (DSS) desired extension no. MESSAGE extension no. 1.3 Telephone Features and Operation Operating Manual...
  • Page 136 1.3 Telephone Features and Operation • This feature can also be set from a room extension (Timed Reminder). The most recent setting will be valid no matter which extension made the setting. For information about setting a Timed Reminder, refer to "1.3.65 Timed Reminder".
  • Page 137: Walking Cos

    To use this feature, an original extension number and an extension PIN (Personal Identification Number) are required. After performing the Walking COS feature, you can set the following features on your telephone from another extension or through DISA.
  • Page 138: Walking Extension

    1.3 Telephone Features and Operation To make a call or set features from another extension PT/SLT/PS/SIP Extn. Off-hook. Enter To make a call or set features through DISA From Outside Telephone DISA phone no. Off-hook. Dial DISA phone number. extension PIN Enter extension PIN (max.
  • Page 139: Walking Extension, Enhanced

    Extension settings can be exchanged between SLT and SLT, PT and PT, or SLT and PT. • If you are using a KX-NT300 series telephone with a Bluetooth wireless headset, and exchange the settings with another KX-NT300 series telephone user, you cannot use your Bluetooth wireless headset at the other extension.
  • Page 140 In this example, extension user A sets his/her own extension status to "Service-out" at the main office. Then, he/she can set another extension status to "Service-in" at the branch office to have his/her own extension settings available at the extension. <Example (b)> When two users share one telephone User A Extn. No. 101...
  • Page 141: Whisper Ohca

    To set/cancel for intercom calls (Manual Call Waiting) Off-hook. Enter 727. Enter #. 727. Enter C.Tone On-hook. No call Whisper OHCA 731. Enter 0 or 3. 1.3 Telephone Features and Operation On-hook. your extension no. Dial your extension number. C.Tone On-hook. Operating Manual...
  • Page 142: Wireless Xdp Parallel Mode

    Press TALK. Enter • Some wired telephones are prohibited from using this feature. • If you go off-hook while your paralleled telephone is in use, the call will switch over to you. Operating Manual extension no. Enter 1. Enter extension number of the paired telephone.
  • Page 143: Display Features

    You can modify the logged telephone number using the display proprietary telephone or the portable station. When the Call Log button light turns on, there is a call which you did not answer.
  • Page 144 1.4 Display Features The incoming call log information is displayed as follows: [With Caller's Name] ------------------------------------ Caller's name (max. 20 digits) Catherine OCT.27 4:30PM New : Not Answered 1234567 --------------------------------------- Caller's number (max. 16 digits) EXIT CLEAR [Without Caller's Name] --------------------------------------- Caller's number (max.
  • Page 145: Call Log, Outgoing

    • PS user: Refer to "Operating Instructions" for PS. • Caller information received with a call waiting tone from the telephone company will not be logged in the call log. Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit a Call Log button or Call Log for ICD Group button.
  • Page 146 1.4 Display Features To call KX-NT300/KX-T7600 While on-hook Press Left. Press Up or Down until desired number appears. To call with the REDIAL button Display PT While on-hook REDIAL Press REDIAL Press REDIAL to display the outgoing until desired number appears.
  • Page 147 <Operation Example: Storing the caller's information in personal speed dialing> [Initial Display] OCT.27 03:13PM PROG INFO RING MENU Press Outgoing Call Log EXIT ENTER Press until desired number is selected. 1234567890 ->12341115678 0001112223333 EXIT CLEAR ENTER • You can lock your call log display by using an extension PIN (Personal Identification Number), so that you can prohibit access to your logged information.
  • Page 148: Directories

    1.4 Display Features 1.4.3 Directories You can select and call using the directories (Personal Speed Dialing Directory, System Speed Dialing Directory and Extension Number Directory). Only personal directories can be stored, edited or deleted on your extension. If a call arrives while you are using a directory, the display will be replace with the caller's information. –...
  • Page 149 12341115678 PROG <- CLEAR STORE • Telephone number and name on the display are stored using the first spare Personal Speed Dialing memory available. • PS user: Refer to "Operating Instructions" for PS. name Enter name Press ENTER (max.
  • Page 150: System Feature Access

    1.4 Display Features • To enter characters, refer to "1.3.14 Character Entry". • For more details, refer to "To store the names and numbers in personal speed dialing" in "3.1.2 Personal Programming". 1.4.4 System Feature Access You can access commonly used features with the "Feature Access" menu. To select a feature from the "Feature Access"...
  • Page 151: Call Pickup Group

    <Display Prompts> [Call Back Cancel] ->Call Back Cancel Call Pickup Directed Call Pickup Group Doorphone Call Door Open EXIT ENTER ENTER Press Sure? Press Call Back Cancelled [Call Pickup Directed] Call Back Cancel ->Call Pickup Directed Call Pickup Group Doorphone Call Door Open EXIT ENTER...
  • Page 152 1.4 Display Features [Doorphone Call] Call Back Cancel Call Pickup Directed Call Pickup Group ->Doorphone Call Door Open EXIT ENTER ENTER Press Door No. > EXIT Enter doorphone number and press D01:Door MENU OPEN Operating Manual [Door Open] Call Back Cancel Call Pickup Directed Call Pickup Group Doorphone Call...
  • Page 153 [Paging] External BGM ->Paging External Relay ON Call Back Cancel Call Pickup Directed EXIT ENTER ENTER Press Group No. > EXIT Enter paging group number and press Pager01 An alarm tone will be heard at the paged extensions, and you can start your page.
  • Page 154 1.4 Display Features Operating Manual...
  • Page 155: Manager Operation

    Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. Operating Manual...
  • Page 156: Manager Service Features

    2.1 Manager Service Features Manager Service Features 2.1.1 Dial Tone Transfer The manager can change the restriction level, permitting an extension to make a call. PT/PS During a conversation with an extension (Toll Restriction) C.Tone Press Toll Restriction. The extension can hear the dial tone and then make a call.
  • Page 157: Ogm (Outgoing Messages)

    2.1.3 OGM (Outgoing Messages) The manager extension can record three kinds of greeting messages (OGM) as follows: DISA message: Used to greet and guide callers so that they access extension user group or outside party without operator assistance. Incoming Call Distribution Group message: Used to greet and guide callers to an incoming call distribution group.
  • Page 158 2.1 Manager Service Features To record from an external BGM (MOH) port Off-hook. Enter OGM floating extension no. Progress Tone & C.Tone Enter OGM floating extension number. AUTO DIAL C.Tone STORE Press STORE. When the time limit passes, it stops automatically. To clear the message Off-hook.
  • Page 159: Private Network Features-Ndss (Network Direct Station Selection) Monitor Release

    2.1.4 Private Network Features—NDSS (Network Direct Station Selection) Monitor Release NDSS buttons can be customized on any extension connected to your PBX. An NDSS button allows an extension user to monitor another extension connected to another PBX in a private network. The NDSS button light shows the current status of the monitored extension.
  • Page 160 2.1 Manager Service Features Automatic: enables the time mode for each day of the week to change automatically. You may also change it manually. Manual: enables to change a mode in manual as follows. To change the time mode (Day/Night/Lunch/Break) PT/PS While on-hook (Time Service...
  • Page 161 2.1 Manager Service Features Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service Switching Mode (Automatic/Manual) button. Operating Manual...
  • Page 162 2.1 Manager Service Features Operating Manual...
  • Page 163: Customizing Your Phone & System

    Section 3 Customizing Your Phone & System This chapter shows you how to customize your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. Operating Manual...
  • Page 164: Personal Programming

    3.1 Personal Programming Personal Programming 3.1.1 Programming Information You can customize your telephone features. For example, you can change the initial settings or button features according to your needs. Available Extension Any extension in the PBX Required Telephone A Panasonic Proprietary Telephone (PT), Portable Station (PS) Conditions Programming extensions must be idle, on-hook and holding no calls.
  • Page 165: Setting Features

    Setting Features The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customized setting. To enter the programming mode PROGRAM programming input PAUSE Follow Press PROGRAM programming or PAUSE. input.
  • Page 166 Calling/Connected Line Identification Presentation (CLIP/ COLP) Which number should be displayed on the called party's telephone? Operating Manual Programming Input Selection & Parameter No—Manual (The display keeps showing all of the outside caller's information unless you change it to the call duration manually.)
  • Page 167 A CO/ICD Group button A PDN button Ringing (Tone Call) Directly—The party's voice is heard without ringing. Ring only—Prohibiting the caller switching to the voice mode. No—The telephone will not ring. Yes—The telephone will ring. Operating Manual...
  • Page 168 Operating Manual Programming Input message no. (1–8) Selection & Parameter No—Disable Yes—Enable You can monitor the message through the telephone speaker. (Hands-free mode) Only an alarm tone is heard. (Private mode) No—Stop recording Yes—Keep recording No—Off Yes—On No call (Off)
  • Page 169 Programming Item Personal Absent Message Creating your personal message (for both calls) Call Forwarding (FWD)/ Do Not Disturb (DND) To forward or refuse some (for outside calls) or all of your incoming calls (for intercom calls) FWD N/A Timer To set the timer for "No Answer"...
  • Page 170 To set your extension PIN or change the stored extension PIN Extension Dial Lock To prevent other people from using your telephone Display Lock* To prevent other people from seeing your personal speed dialing directory, call log, and SVM log...
  • Page 171 • WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password (extension PIN). The cost of such calls will be billed to the owner/renter of the PBX.
  • Page 172 3.1 Personal Programming To store the names and numbers in personal speed dialing PROGRAM PAUSE Press PROGRAM Enter 10 and then press ENTER. or PAUSE. Or press STORE. phone no. Enter phone number (max. 32 digits). PROGRAM PAUSE Press PROGRAM or PAUSE.
  • Page 173: Programming Feature Clear

    Calling Line Identification Restriction (CLIR) Calling/Connected Line Identification Presentation (CLIP/ COLP) Preferred Line Assignment—Outgoing Preferred Line Assignment—Incoming Alternate Receiving—Ring/Voice Paralleled Telephone Forced Answerback Selection dialing no. (location no.) AUTO DIAL STORE Enter personal speed dialing number (location number) (2 digits).
  • Page 174 3.1 Personal Programming Features Live Call Screening Mode Set LCS Mode Set (After Answering) Automatic Call Waiting Manual Call Waiting—Intercom Calls Call Waiting Tone Type Selection Absent Message Personal Absent Message Call Forwarding (FWD)/Do Not Disturb (DND)—Intercom Calls/ Outside Calls FWD N/A Timer Call Pickup Deny Headset Operation...
  • Page 175: Customizing The Buttons

    3.1.4 Customizing the Buttons You can customize the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs. They can then be used to make or receive outside calls or as feature buttons. • To enter the programming mode when using a PS, refer to "Operating Instructions" for PS. •...
  • Page 176 3.1 Personal Programming Button Group FWD—Both calls Group FWD—Outside calls Group FWD—Intercom calls Account Conference Terminate External Feature Access (EFA) Call Park Call Park (Automatic Park Zone) Call Log* Call Log for ICD Group* Log-in/Log-out Log-in/Log-out of a specified group Log-in/Log-out for all groups Hurry-up Wrap-up...
  • Page 177 Button Time Service Switching Mode (Automatic/Manual) Network Direct Station Selection (NDSS)* Primary Directory Number (PDN) Secondary Directory Number (SDN) Check-in* Check-out* Two-way Record* Two-way Transfer* One-touch Two-way Transfer* Live Call Screening (LCS)* Voice Mail Transfer* Programming Input (+ Tenant no.) + Another PBX extension no.
  • Page 178 3.1 Personal Programming • " ," "#," FLASH/RECALL, PAUSE, Secret (INTERCOM) and TRANSFER can also be stored. If you do not want to display the stored number when making a call, press the Secret (INTERCOM) button before and after the numbers you wish to conceal. If you store an outside party's number, you should first store a line access number.
  • Page 179 <Programming Example: Customizing a CO button as a One-touch Dialing button using Secret dialing> [Initial Display] OCT.27 03:13PM PROG INFO RING PROG PROGRAM PAUSE Press Program No?-> EXIT CONT Press (CO) Single Line-001 EXIT CLEAR ENTER Enter the programming input ( and desired phone number.
  • Page 180 INTERCOM button. PROGRAM Press PROGRAM. • * Available tone types vary depending on the telephone you are using: – KX-NT300 series/KX-NT136/KX-T7600 series: Tone types "01" to "30" (01–20: tone, 21– 30: melody) are available. – KX-NT265: Only tone types "01" to "08" are available.
  • Page 181: Manager Programming

    Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-NT346, KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) WARNING •...
  • Page 182: Manager Programming

    Setting the verification code PIN. • WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password (verification code PIN). The cost of such calls will be billed to the owner/renter of the PBX.
  • Page 183 <Programming Example: Changing the manager password> [Initial Display] OCT.27 03:13PM PROG INFO RING PROG PROGRAM PAUSE Press Program No?-> EXIT CONT Enter Enter Password EXIT ENTER Enter the current manager password. Mngr-Pgm No?-> SHIFT EXIT Enter the programming input MENU Press NEXT The current manager password appears.
  • Page 184: System Programming

    Extension number and name [003]/[004] Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-NT346, KX-T7636) System Password To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234) WARNING •...
  • Page 185 Icon Descriptions Fixed Buttons KX-NT300 KX-NT136/KX-T7600 KX-T7200/KX-T7400 SHIFT SHIFT PAUSE PAUSE AUTO ANS MUTE FLASH/ RECALL TRANSFER INTERCOM *: The buttons shown in this column are from KX-T7400 series PTs. REDIAL SP-PHONE FWD/DND CONF AUTO DIAL STORE None SHIFT PROGRAM PAUSE HOLD HOLD...
  • Page 186 3.3 System Programming Procedure The basic steps are shown below. Entering the programming mode PROGRAM PAUSE Press PROGRAM Enter or PAUSE. Programming You can enter each program number (3 digits). • To exit the programming mode at any time, lift the handset. Exiting the mode PROGRAM PAUSE...
  • Page 187: System Programming

    3.3.2 System Programming [000] Date & Time The proprietary telephones display the current date and time while on-hook. Enter 000. Press ENTER. Press ENTER. Press ENTER. • After changing the desired values, you can press the ENTER button. You do not have to perform the rest of the steps.
  • Page 188 3.3 System Programming [001] System Speed Dialing Number You can store the phone numbers of frequently dialed numbers. Enter 001. Press ENTER. • If the desired number is more than 32 digits, divide the number and store it into more than one speed dialing number.
  • Page 189 [002] System Speed Dialing Name You can store the name associated with the speed dialing number. These names are displayed when making calls using the display operation. To enter characters, refer to "1.3.14 Character Entry". Enter 002. Press ENTER. Enter system speed dialing number (location number) (3 digits).
  • Page 190 3.3 System Programming [004] Extension Name You can store the name of an extension user. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. To enter characters, refer to "1.3.14 Character Entry". Enter 004.
  • Page 191: Appendix

    Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. Operating Manual...
  • Page 192: Troubleshooting

    • The telephone is locked. Unlock your telephone. ( Dial Lock, 2.1.5 Remote Extension Dial Lock) • Your telephone is connected to an eXtra Device Port. System programming is required. Consult your dealer. • System management may restrict certain features.
  • Page 193 Problem My proprietary telephone does not have a feature button. A reorder tone is audible or "Restricted" is displayed. I cannot make an outside call using the One-touch Dialing button or speed dialing. I cannot remember the feature numbers. While talking to an outside party, the line is disconnected.
  • Page 194 4.1 Troubleshooting Problem I do not want to show my telephone number to the calling or called party's telephone. I want to show my telephone number to the calling or called party's telephone. I cannot send a call waiting tone to the dialed extension.
  • Page 195: Feature Number Table

    Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Feature (While dial tone is heard) 1.2.1 Making Calls Operator Call...
  • Page 196 Call Pickup Deny – To deny – To allow 1.3.12 CALL WAITING FEATURES Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company 1.3.13 Call Waiting Tone 1.3.45 OHCA (Off-hook Call Announcement) 1.3.76 Whisper OHCA – For intercom calls (No call/Tone/OHCA/Whisper OHCA) –...
  • Page 197 Feature (While dial tone is heard) 1.3.19 DND (Do Not Disturb) – Both Calls – Outside Calls – Intercom Calls 1.3.20 Door Open 1.3.21 Doorphone Call 1.3.22 EFA (External Feature Access) 1.3.23 Executive Busy Override Executive Busy Override Deny – To prevent –...
  • Page 198 4.2 Feature Number Table Feature (While dial tone is heard) 1.3.29 FWD (Call Forwarding) – Both Calls – Outside Calls – Intercom Calls –To set the timer for "No Answer" and "Busy/No Answer" Call Forwarding (FWD) for your Incoming Call Distribution Group –...
  • Page 199 – To call back – To clear 1.3.47 Paging Group Paging – To answer – To deny – To allow 1.3.48 Paralleled Telephone – Ring – No Ring 1.3.50 Printing Message 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) – Public –...
  • Page 200 4.2 Feature Number Table Feature (While dial tone is heard) 1.3.58 Redial, Last Number 1.3.61 Speed Dialing, Personal – To store – To dial 1.3.62 Speed Dialing, System – To dial 1.3.63 SVM (Simplified Voice Message) Recording a Normal Greeting Message –...
  • Page 201 Feature (While dial tone is heard) 1.3.64 TAFAS (Trunk Answer From Any Station) – Calls through an external speaker 1.3.65 Timed Reminder – To set – To cancel 1.3.67 Verification Code Entry 1.3.71 Voice Mail Features—Voice Mail Integration – Both Calls –...
  • Page 202 4.2 Feature Number Table Feature (While dial tone is heard) 1.3.77 Wireless XDP Parallel Mode – To set – To cancel 2.1.2 External BGM (Background Music)* – To start – To stop 2.1.3 OGM (Outgoing Messages)* – To record – To play back –...
  • Page 203 Feature (While busy, DND or call tone is heard) Call Waiting (BSS [Busy Station Signaling]) DND Override 1.3.3 Alternate Calling—Ring/Voice 1.3.4 Automatic Callback Busy (Camp-on) 1.3.7 Call Monitor 1.3.23 Executive Busy Override 1.3.42 Message Waiting Feature (While dialing or talking) Conference 1.3.20 Door Open From any extension while talking to the doorphone...
  • Page 204: Tone

    4.3 Tone Tone 4.3.1 Tone While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone). Tone 1 Tone 2 Tone 3 Tone 4 When going off-hook Dial Tones Tone 1 Normal Operating Manual...
  • Page 205 Tone 2 • When there are messages that have previously been listened to and no new messages recorded by the SVM feature • When any of the following features are set: • Absent Message • Background Music • Call Forwarding •...
  • Page 206 4.3 Tone Reorder Tone The CO line you tried to seize is not assigned or denied. Ringback Tones Tone 1 Tone 2 Do Not Disturb (DND) Tone The dialed extension is refusing incoming calls. While off-hook Indication Tones Tone 1 Call waiting tone Tone 2 A call is on hold longer than the...
  • Page 207 Tone 2 Before receiving a page through an external speaker Tone 3 Before the following features activate: • Retrieving a held call • Picking up another call • Paging/Answering a paging announcement • Answering the call through a speaker Tone 4 Establishing or leaving a conference Tone 5...
  • Page 208 4.3 Tone Operating Manual...
  • Page 209: Index

    Index Operating Manual...
  • Page 210 47, 203 CALL WAITING FEATURES Call Waiting Tone Call Waiting Tone Type Selection Call Waiting, Answering from PBX Call Waiting, Answering from Telephone Company Call Waiting, Automatic Call Waiting, Manual Call, To PDN Extension Calling Line Identification Presentation (CLIP) Calling Line Identification Restriction (CLIR)
  • Page 211 Doorphone Call 68, 197 DSS —> Direct Station Selection 23, 175 EFA —> External Feature Access 69, 197 Electronic Station Lockout —> Extension Dial Lock Enhanced DSS Key Mode Enhanced Walking Extension 139, 201 ENTER Button Exclusive Call Hold Executive Busy Override 69, 203 Executive Busy Override Deny 71, 169, 197...
  • Page 212 157, 202 Paging 102, 199 Paging Deny 103, 169, 199 Paging, and Transferring Paging, Group 102, 199 Paralleled Telephone 103, 167, 199 Password, Manager Password, System PAUSE Button PDN —> Primary Directory Number PDN Extension Personal Absent Message 32, 169...
  • Page 213 Telephone Types Terminate Button 24, 176 TIE Line Access 111, 199 Time Service Time Service (Day/Night/Lunch/Break) Button Time Service Mode Control 159, 202 Time Service Switching Mode (Automatic/Manual) Button Timed Reminder 127, 136, 201 Toll Restriction (TRS) Button 24, 176...
  • Page 214 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2007 Panasonic Communications Co., Ltd. All Rights Reserved.

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