Not Ready Key - Avaya 3905 User Manual

To make the set busy:
/
To make your phone available for
incoming secondary directory
number calls:
/
To put your phone into Not Ready
state (after making it busy):
/
/

Not Ready Key

The agent uses the
When you need time to catch up
on post-call processing work:
/
Press the
indicator lamp turns on steady and "Set
Busy Activated" is displayed.
Press the
indicator lamp is flashing and the display
goes away.
1. Press the
2. Press the
3. Dial your Agent Id. You are
4. Press the Not Ready Key when you
Note: If you are using an agent ID, you
must log in again to take ACD calls.
Not Ready Key, when performing post-call work.
1. Press the
Note: The non-immediate cutoff option
must be enabled in the Meridian SL-100
system so that an active call is not termi-
nated when the
Make Busy
Make Busy
Make Busy
InCalls
automatically in the Not Ready state
and in the current ACD queue.
are ready to accept ACD calls.
Not Ready
takes you out of the queue.
Not Ready Key
Agent features
Key once. The
Key again. The
Key again.
Key.
Key. This
is
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