Your Telephone Non-Acd Call Features; Make A Call - Avaya 3905 User Manual

Your telephone non-ACD call features

Your telephone non-ACD call features
This section describes some non-ACD features commonly used for call
processing. Your telephone system administrator assigns features to
your programmable feature keys. Whenever this guide describes a
procedure that requires special codes, ask your telephone system
administrator to provide these to you.
To access a feature, press a Feature Key or enter a Feature Access
Code (FAC). The system administrator supplies you with Feature
Access Codes.
Note: In order to use a feature described in this section, your system
software must support the feature and the feature must be assigned to
your telephone. Check with your system administrator for more details.

Make a Call

This section describes features you can use when making a call. There
are several ways to make a call from your Avaya 3905 Digital
Deskphone.
Note: If your Avaya 3905 Digital Deskphone is equipped with a hand-
set, you must lift the handset and press a DN or ACD DN to get a
response in the handset.
To make a call:
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1. Press the Individual DN
(non-ACD Key).
2. Dial the number.
Note: If you are not in Not Ready or
Make Busy mode while you are on a call
on your Individual DN line, the call is put
on hold enabling you to answer the ACD
In-Calls line. However, if you are on an
ACD call and a call comes in on your
Individual DN line, you cannot put your
ACD call on hold to answer your Individ-
ual DN line call.
Key