Solving Print Problems - Lexmark MS310 series User Manual

Troubleshooting
Jammed pages are not reprinted
Actions
a
From the Print Recovery menu, set Jam Recovery to Auto or
On. To access the Print Recovery menu, try one or more of the
following:
•
If the printer is on a network, then open a Web browser and
type the printer IP address in the address field. Then
navigate to Settings > General Settings > Print Recovery.
Note: If you do not know the IP address of the printer,
then print a network setup page and locate the IP address
in the TCP/IP section.
•
If the printer is connected to a computer by a USB or parallel
cable, then open the Local Printer Settings Utility for
Windows or the Printer Settings for Macintosh.
b
Resend the pages that did not print.
Were the jammed pages reprinted?

Solving print problems

Printing problems
Print jobs do not print
Action
Step 1
a
From the document you are trying to print, open the Print dialog
and check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must
select the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
151
customer