Electrolux EKI64500OX User Manual page 28

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13.1 What to do if...
Problem
You cannot activate the
appliance.
You cannot activate or op‐
erate the hob.
The oven does not heat
up.
The oven / hob display
shows an error code that is
not in this table.
You cannot activate or op‐
erate the hob.
You cannot activate or op‐
erate the hob.
You cannot activate or op‐
erate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
The hob deactivates.
Residual heat indicator
does not come on.
The heat setting changes
between two levels.
The sensor fields become
hot.
Possible cause
The appliance is not con‐
nected to an electrical sup‐
ply or it is connected incor‐
rectly.
The fuse is blown.
There is an electrical fault.
The fuse is blown.
You touched 2 or more
sensor fields at the same
time.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
You put something on the
sensor field .
The zone is not hot be‐
cause it operated only for a
short time.
Power management func‐
tion operates.
The cookware is too large
or you put it too near to the
controls.
Remedy
Check if the appliance is
correctly connected to the
electrical supply.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Deactivate the appliance
with the house fuse or the
safety switch in the fuse
box and activate it again.
If the display shows the er‐
ror code again, contact the
Customer Care Depart‐
ment.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor
field.
Clean the control panel.
Remove the object from
the sensor fields.
Remove the object from
the sensor field.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
Refer to "Daily use" chap‐
ter.
Put large cookware on the
rear zones if possible.