11.4 Print Quality Problems
If there is a problem with the quality of printing, first check the condition of the machine.
The machine is not properly
Unsupported paper types
have been used.
Incorrect paper type settings.
Non-genuine toner cartridge
has been used.
Old toner cartridge has been
Machine needs to be cleaned
Make sure that the machine is on a level surface.
Place the machine where it will not be subject to
vibration or shock.
Make sure that the paper being used is supported
by the machine.
Refer to Chapter 3: Print Media for the supported
Make sure that the paper type setting of the printer
driver matches the type of paper loaded. See
"Supported Paper Sizes and Types".
Non-genuine toner cartridge has been used. The
non-genuine toner cartridge may reduce the print
quality and even cause malfunctions. Use genuine
Toner cartridges should be opened before their
expiration date and used within six months of
Refer to Cleaning the Printer in Chapter 10:
Machine Maintenance. Clean the machine as