Table of Contents
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Access to Hewlett Packard Enterprise Support Materials ........................................................................... 26
Updating firmware or System ROM ............................................................................................................. 26
Drivers ......................................................................................................................................................... 28
Software and firmware................................................................................................................................. 28
Operating System Version Support ............................................................................................................. 29
Version control............................................................................................................................................. 29
Operating systems and virtualization software support for ProLiant servers ............................................... 29
HPE Technology Service Portfolio .............................................................................................................. 29
Change control and proactive notification ................................................................................................... 30
Troubleshooting ...................................................................................................................................... 31
Troubleshooting resources ..................................................................................................................................... 31
Spare parts catalog ................................................................................................................................. 32
Customer self repair ............................................................................................................................................... 32
Parts only warranty service .................................................................................................................................... 32
System components ............................................................................................................................................... 33
Removal and replacement procedures ................................................................................................... 35
Required tools ........................................................................................................................................................ 35
Safety considerations ............................................................................................................................................. 35
Preventing electrostatic discharge............................................................................................................... 35
Symbols on equipment ................................................................................................................................ 35
Warnings and cautions ................................................................................................................................ 36
Preparation procedures .......................................................................................................................................... 36
Server blank ........................................................................................................................................................... 36
Power supply .......................................................................................................................................................... 37
Drive cage .............................................................................................................................................................. 38
Drive ....................................................................................................................................................................... 39
Front panel I/O board ............................................................................................................................................. 40
I/O slot card ............................................................................................................................................................ 42
FlexibleLOM ........................................................................................................................................................... 43
Accelerator ............................................................................................................................................................. 44
Accelerator riser board ........................................................................................................................................... 44
Memory options ...................................................................................................................................................... 45
SmartMemory .............................................................................................................................................. 46
Memory subsystem architecture.................................................................................................................. 46
Single-, dual-, and quad-rank DIMMs .......................................................................................................... 46
DIMM identification ...................................................................................................................................... 47
Memory configurations ................................................................................................................................ 47
General DIMM slot population guidelines .................................................................................................... 48
DIMM tool location ....................................................................................................................................... 49
Replacing the DIMM .................................................................................................................................... 49
Processor heatsink ................................................................................................................................................. 51
System battery ....................................................................................................................................................... 52
Cabling .................................................................................................................................................... 54
NIC-Y ...................................................................................................................................................................... 54
NIC-Y cable routing ..................................................................................................................................... 54
NIC-Y connectors ........................................................................................................................................ 54
FPIO ....................................................................................................................................................................... 55
FPIO cable routing....................................................................................................................................... 55
FPIO connectors.......................................................................................................................................... 55
FlexibleLOM ........................................................................................................................................................... 56
FlexibleLOM cable routing ........................................................................................................................... 56
FlexibleLOM connectors .............................................................................................................................. 56
Warranty and regulatory information ....................................................................................................... 57
Warranty information .............................................................................................................................................. 57
Regulatory information ........................................................................................................................................... 57
Safety and regulatory compliance ............................................................................................................... 57
Belarus Kazakhstan Russia marking ........................................................................................................... 57
Contents 4
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