Mazda CX-3 Owner's Manual page 436

Interior Features
Audio Set [Type A (non-touchscreen)]
Voice recognition related problems
Symptom
Poor voice recognition
False recognition of numbers
Poor voice recognition
Phone-related voice recognition is
disabled
Names in the phonebook are not
easily recognised
When operating the audio, a song
name is not recognised
You want to skip guidance
Regarding problems with calls
Symptom
When starting a call, vehicle noise
from the other party can be heard
The other party cannot be heard or
the speaker's voice is quiet
5–78
Cause
Excessive, slow speech.

Excessive, forceful speech

(shouting).
Speaking before the beep sound

has ended.
Loud noise (speaking or noise from

outside/inside vehicle).
Airfl ow from A/C is blowing

against the microphone.
Speaking in off-standard

expressions (dialect).
There is a malfunction in the
microphone.
There is a problem with the
connection between the Bluetooth
unit and the device.
The Bluetooth ® system is under a
condition in which recognition is
diffi cult.
Song names cannot be recognised
by voice.
—
Cause
For about three seconds after
starting a call, the Bluetooth
unit's Noise Suppression function
requires time to adapt to the call
environment.
The volume is set at zero or low.
Solution method
Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers.
A poor connection or malfunction
with the microphone may have
occurred. Consult an expert repairer,
we recommend an Authorised
Mazda Repairer.
If there is any malfunction after
checking the pairing situation, check
®
for device pairing or connection
problems.
By carrying out the following
measures, the rate of recognition
will improve.
Clear memory from the phonebook

which is not used very often.
Avoid shortened names, use full

names. (Recognition improves the
longer the name is. By not using
names such as "Mum", "Dad",
recognition will improve.)
Guidance can be skipped by quickly
pressing and releasing the Talk
button.
Solution method
®
This does not indicate a problem
with the device.
Increase the volume.
—