This document describes UCM6100 series specifications, features and will help you to configure your
system via Web GUI menu to fully manipulate the supported features. The intended audiences of this
document are device administrators. To learn more about UCM6100 series features, please visit
http://www.grandstream.com/support
This guide covers following topics:
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Product overview
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Installation
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Getting started
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System settings
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Provisioning
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Extensions
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Extension groups
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Analog Trunks
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VoIP Trunks
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SLA station
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Call routes
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Conference bridge
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Conference schedule
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IVR
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Language settings for voice prompt
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Voicemail
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Ring group
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Paging and intercom group
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Call queue
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Pickup groups
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PIN Groups
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Music on hold
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Fax Server
DOCUMENT PURPOSE
to download available how-to guides.
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UCM6100 Series User Manual
Busy camp-on
Presence
Follow me
Speed Dial
DISA
Callback
BLF and event list
Dial by name
Active calls and monitor
Call features
Call recording
CTI Server
Asterisk manager interface (AMI)
CRM integration
PMS integration
Wakeup service
Announcements center
Status and reporting
CDR (Call Details Record)
User Portal
Upgrading and maintenance
Backup/restore
Troubleshooting
P a g e
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