How To Use The Features; General Instructions - AT&T DEFINITY User Manual

How to Use the Features

The procedures which appear in the sections, Voice Feature Procedures and
Display Feature Procedures, give short, step-by-step instructions for using each
feature. For your convenience, the features in each section are listed alphabetically.

General Instructions

Use the following special instructions for operating your voice terminal.
The first time you use these procedures, you will need to customize them for your
voice terminal by obtaining the following information from your system manager:
Your system manager may assign call appearances or features to some of the
34 call appearance/feature buttons on your voice terminal. To the right of
each feature name in this section is a box. For each feature you have on your
voice terminal or feature you can access with the softkeys (see "Note" below),
mark a [ ] in the blank box as a reminder. The Conference, Drop, Hold,
Message, Mute, Select Ring, Test, and Transfer voice features and the
Normal Mode/Exit feature are already marked for you. You may also be able
to use the Speakerphone (and Reset Speakerphone) or the Speaker feature.
Check with your system manager to see what other features you can use with
the DEFINITY Generic 2 or the System 85 switch.
Note: You may also be able to use up to 15 additional features accessed with
the softkeys and display control buttons. Check with your system manager to
see which softkey features are available on your voice terminal and then put
a checkmark in the box beside each of those features.
Any feature not appearing on a button or accessed with the display and
softkeys can be activated or canceled by dialing a 1-, 2-, or 3-digit feature
access code. Ask your system manager for the feature access codes for the
features you need, and then write the assigned code number in the provided
blanks in each feature procedure.
To operate a feature, you must have the handset off-hook (removed from
the cradle of the voice terminal) or the speaker or speakerphone on
unless otherwise noted. You may also have to lift the handset in order
to cancel or deactivate a feature.
If you receive an intercept tone (high-pitched, alternating high and low tone)
while attempting to operate any feature, you have taken too much time to
complete a procedural step or have made a dialing error. Hang up, get dial tone,
and begin again at Step 1.
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