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AT&T 8434 Quick Reference

AT&T 8434 Quick Reference

Voice terminal
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Graphics © AT&T 1988
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8434 Voice Terminal
Quick Reference
555-231-783
Issue 1
March, 1996

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  • Page 1 Graphics © AT&T 1988 Table of Contents 8434 Voice Terminal Quick Reference 555-231-783 Issue 1 March, 1996...
  • Page 2 Blank Page...
  • Page 3 8434 Voice Terminal Quick Reference This 8434 Voice Terminal Quick Reference shows you how to access the fol- lowing features available on the GuestWorks™ server : Abbreviated Dialing Automatic Callback Bridging Call Forwarding Call Park Call Pickup Conference Consult Directory (Display Feature)
  • Page 4 Manual Exclusion Message Retrieval (Display Feature) Mute Normal (Display Feature) Priority Calling Reset Speakerphone Select Ringing Pattern Self-Test Send All Calls Speaker and Speakerphone Stored Number (Display Feature) Time/Date (Display Feature) Timer (Display Feature) Transfer Volume Control Conventions The following conventions are used in this document: Buttons you press on the voice terminal are shown as follows: Speaker When referring to the softkey buttons on the display, those buttons are...
  • Page 5 The phrase “go off-hook” means that you must lift the handset, or press button. The phrase “go on-hook” means that you must Speaker replace the handset on the handset cradle, or press the For most of the procedures given in this document, you are instructed to go off-hook to access the feature.
  • Page 6 The following table lists the features you can use from your voice termi- nal. Your system administrator will give you a list of the feature access codes. Write them into this table. Abbreviated Dialing Program Access Personal List 1 Access Personal List 2 Access Personal List 3 Access Automatic Callback...

  • Page 7: Abbreviated Dialing

    Abbreviated Dialing The Abbreviated Dialing (AD) feature allows you to store phone numbers and feature access codes for repeated use. This section describes two different ways of storing AD numbers: automatic dialing buttons and personal AD lists. Automatic dialing buttons give you direct access to a designated number that is not stored on an AD list.
  • Page 8 To place a call using an automatic dialing button, do the following: Go off-hook. You hear a dial tone. Press an assigned Automatic Dialing button. You hear a ringback tone. The called number is displayed. Personal AD Lists To program a personal AD list item, do the following: On a sheet of paper, write down the phone numbers and feature access codes you want to store.

  • Page 9: Automatic Callback

    Press You hear a confirmation tone followed by a dial tone. Repeat Steps 5 through 7 if you want to program additional items on the same list. Go on-hook when you are finished. Start over with Step 1 if you want to program items on a different personal list.
  • Page 10 To use the Automatic Callback feature, do the following: After you hear a ringback tone or a busy tone, do one of the following: Press Press You hear a confirmation tone. Go on-hook. When the called telephone becomes available again, your tele- phone rings with priority ringing (a 3-burst ringback).

  • Page 11: Call Forwarding

    To access the bridged appearance to answer a call, make a call, or bridge on to an existing call, do the following: Go off-hook. You hear a dial tone. Press the bridged call appearance button. You hear a dial tone from the bridged call appearance, are con- nected to an incoming call, or are bridged onto an existing call.
  • Page 12 Dial the Call Forwarding - All Calls feature access code _____ or the Call Forwarding - Busy/Don’t Answer feature access code _____. You hear a dial tone. If your voice terminal is administered with “console” permissions, dial your own extension number. Otherwise, go to Step 4. You hear a dial tone.

  • Page 13: Call Park

    Call Park The Call Park feature allows you to park a call on the server, and then recon- nect the call using your voice terminal or a different voice terminal. To park a call at your extension (for retrieval from any extension), do the following: While active on a call, press You hear a dial tone.

  • Page 14: Call Pickup

    Dial your own extension number. You hear a confirmation tone, and then you are connected to the parked call. To retrieve a call parked at a different extension, do the following: Go off-hook. You hear a dial tone. Dial the Answer Back feature access code _____. You hear a dial tone.
  • Page 15 Do one of the following: Press Menu Press Call Pickup Dial the Call Pickup feature access code _____. You are connected to the incoming call. To pick up a call when you are already active on another call, do the following: Press Hold The current call is placed on hold, and the green status lamp at...
  • Page 16 Dial the number of the new party, and wait for an answer. You can privately discuss the call with the new party at this time. If you want to establish the conference call, continue with Step 3. If there is no answer or the line is busy, press the held call appear- ance button to return to the held call.
  • Page 17 Consult In a hotel front office, you may be required to answer calls for other coworkers. If so, calls intended for those coworkers may be redirected to you by the Call Coverage feature. These calls can be answered the same as any other call. During the call, you may need to leave a message for your coworker or consult with them about the call.
  • Page 18 Directory (Display Feature) You can search the server’s names directory from your voice terminal and place calls to coworkers or guests after displaying their name. To search the directory for a name, do the following: Do one of the following: Press Press Dial the keypad digits that correspond to the letters used to spell the...
  • Page 19 The following special conditions apply when you use the keypad digits with the Integrated Directory feature: for a space and a comma. for the letter Q. for the letter Z. Display, Softkeys, and Control Buttons Entering Softkey Mode and Viewing the Three Feature Option Screens There are three separate feature option screens.
  • Page 20 cancel the message, press the softkey below CnLWC (the Cancel Leave Word Calling feature). To see the next set of features, press the display control button labeled ; to see the previous set, press the display control button labeled Next > .
  • Page 21 Other Softkey Features That May Be On Your Display The following table lists all the softkey features that may be administered for your voice terminal: Abbreviation AutCB CFrwd CnLWC Cnslt CPark CPkUp Excl HFAns IAuto IDial Inspt Last Mark Pause PCall Prog RngOf...
  • Page 22 Abbreviation Spres Stop Timer TmDay View Wait Drop The Drop feature allows you to disconnect the current call with one push of a button. To drop the current call, do the following: Press Drop You hear a dial tone. Exit (Display Feature) To exit any display feature and return to normal display, do the following: Press Exit...
  • Page 23 Hold The Hold feature allows you to put your current call on hold while you answer another call, make a call, or perform some other task. To place a call on hold, do the following: Press Hold The current call is placed on hold. The green status lamp at the call appearance flutters.
  • Page 24 Inspect (Display Feature) The Inspect feature allows you to see the names and phone numbers of calls you have on hold without reconnecting to the call. To see who is on hold, do the following: Do one of the following: Press Press Press the call appearance button of the held call.
  • Page 25 To dial a call to a member of your Dial Intercom group, do the following: Go off-hook. You hear a dial tone. Do one of the following: Press Menu Press IcomDial You hear a dial tone. Dial your group member's 1- or 2-digit code. You hear a ringback tone.

  • Page 26: Leave Word Calling

    Leave Word Calling The Leave Word Calling (LWC) feature allows you to leave a standard “call me back” message to other users on the server. When a message is created, the user’s message waiting lamp goes on. To leave a message after dialing an extension (when your call is not answered, you hear a coverage tone or a busy tone, or you have been put on hold), do the following: Do one of the following:...
  • Page 27 To cancel a Leave Word Calling message: Go off-hook. You hear a dial tone. Do one of the following: Press Menu Dial the Leave Word Calling - Cancel a Message feature access code _____. You hear a dial tone. Dial the extension for which you left a message. You hear a confirmation tone.
  • Page 28 Message Retrieval (Display Feature) The Message Retrieval feature allows you to retrieve your messages. If your server uses a voice mail system, you must follow local procedures to access those messages. To view your messages when your message light is on, do the following: Press Msg Rtrv The display shows that you have messages.
  • Page 29 Dial your coworker’s extension. Their name is displayed. Press Next Their first message is displayed. Press to see each message. Next The display shows the name and number of each person that left a message. Press Exit To return a call for a coworker to the displayed extension (while on a call with a coworker), do the following: Press Transfer...

  • Page 30: Priority Calling

    When you are ready to resume the conversation, press the The red lamp next to the The other parties on the call can hear you talking. Normal (Display Feature) To exit any display feature and return to normal display, do the following: Press Exit Priority Calling...

  • Page 31: Reset Speakerphone

    To change a regular call into a priority call (when you hear a busy tone or a ringback tone), do the following: Do one of the following: Press Menu Press Priority You continue to hear ringback tone. The ringing at the called extension changes to priority ringing. Reset Speakerphone You can adjust the speakerphone to the surrounding room acoustics to provide optimal performance.
  • Page 32 Select Ringing Pattern You can select one of eight different ringing patterns for incoming calls. When there are several users in the same seating area, you can select a distinct ring- ing pattern so you can recognize when your voice terminal is ringing. To select a ringing pattern, do the following: While on-hook, press The current ringing pattern rings repeatedly.

  • Page 33: Send All Calls

    Send All Calls The Send All Calls feature immediately redirects your calls to your predefined Call Coverage path. You can use this feature when you do not want to be dis- turbed. If a coverage path is not administered, this feature does not work. To use Send All Calls, do the following: Go off-hook.
  • Page 34 Speaker and Speakerphone Your voice terminal is equipped with a speakerphone that can be configured in a speak-and-listen mode or in a listen-only mode. If your voice terminal is con- figured for speak-and-listen, you can use it for all calls and features. If your voice terminal is configured for a listen-only, you can use it to access features or to listen to messages, but you must use the handset when talking on a call.
  • Page 35 Stored Number (Display Feature) The Stored Number feature allows you to view the number stored on an Abbre- viated Dialing button. To view a number stored on an AD button, do the following: Do one of the following: Press Menu Press Press the Abbreviated Dialing button you wish to view.
  • Page 36 To see the number you last dialed, do the following: Do one of the following: Press Press Do one of the following: Press Press Dial the Last Number Dialed feature access code _____. The last number you dialed is displayed. Time/Date (Display Feature) The Time/Date feature allows you to view the current date and time of day.
  • Page 37 Timer (Display Feature) The Timer feature allows you to keep track of a call with a timer on the display. To start or stop the timer, do the following: Do one of the following: Press Menu Press The timer either starts or stops. Transfer The Transfer feature allows you to transfer calls from your voice terminal to a coworker or to a hotel guest.

  • Page 38: Volume Control

    To transfer the current call, do the following: Press Transfer The call is placed on hold. You hear a dial tone. Dial the number to which the call is to be transferred. You hear a ringback tone. Remain on the line and announce the call; if there is no answer or the line is busy, return to the held call by pressing the held call appearance button.

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