AT&T DEFINITY 8101 User Manual
AT&T DEFINITY 8101 User Manual

AT&T DEFINITY 8101 User Manual

Communications system
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DEFINITY
Communications System
Generic 1, Generic 3, and System 75
Generic 2 and System 85
8101, 8102, and 8110 Telephones
User's Guide

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Summary of Contents for AT&T DEFINITY 8101

  • Page 1 ® DEFINITY Communications System Generic 1, Generic 3, and System 75 Generic 2 and System 85 8101, 8102, and 8110 Telephones User's Guide...
  • Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road...
  • Page 3 YOUR RESPONSIBILITY FOR YOUR SYSTEM'S SECURITY You are responsible for the security of your system. AT&T does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. AT&T will not be responsible for any charges that result from such unauthorized use.
  • Page 4: Table Of Contents

    Your 8101, 8102, and 8110 Telephones What the Features Do Phone Features System Features How to Use the Features Special Instructions for General Use Conventions Used in Procedure Descriptions Quick Reference Lists Phone Features Answering and Placing a Call Auto Answer (for 8110 Users)
  • Page 5 Tones and Their Meanings Ringing Tones Handset Tones Key Words to Know Quick Reference Lists...
  • Page 6: Your 8101, 8102, And 8110 Telephones

    DEFINITY® Communications System Generic 1 and Generic 3 (System 75) and Generic 2 (System 85). Figures 1 and 2 show the 8101 telephone, Figures 3 and 4 show the 8102 telephone, and Figures 5 and 6 show the 8110 telephone. The explanations that follow these...
  • Page 7 TOP VIEW Figure 1. 8101 Telephone, Top View Positive disconnect (Off/On) Ringer volume SIDE VIEW (pulse/tone) control (Lo/Med/Hi) Figure 2. 8101 Telephone, Side and Bottom Views Labeling designation card Redial button Hold light Hold button Message light Dial pad Line jack...
  • Page 8: Bottom View

    Handset Data Jack Program Button Flash Button Handset Jack TOP VIEW Figure 3. 8102 Telephone, Top View Tone Selector (Slow/Fast) Tone Ringer SIDE VIEW Selector Volume Control (Lo/Hi) Figure 4. 8102 Telephone, Side and Bottom Views Adjunct (equipment) Jack Pause Button Programmable Dialing Buttons Redial Button...
  • Page 9: Side View

    Handset Data Jack Program Button Flash Button Speaker Button Handset Jack TOP VIEW Figure 5. 8110 Telephone, Top View Tone Selector (Slow/Fast) Ringer Tone Speaker Selector Volume Volume Control (Lo/Hi) Control SIDE VIEW Figure 6. 8110 Telephone, Side and Bottom Views Auxiliary Power Jack Pause Button...
  • Page 10 Starting with the handset on the TOP VIEW and continuing clockwise: For placing and receiving calls (also known as the Handset receiver). For connecting a device such as a modem to your Data jack telephone. This jack is labeled DATA. For connecting adjunct equipment such as a Adjunct (equipment) jack (on speakerphone or headset to your telephone.
  • Page 11 (on the 8101 only) For selecting positive disconnect or turning it off Positive Disconnect (on or off). (ON or OFF) (on the 8101 only) For selecting one of two tone ringer frequencies Tone Selector (HI or LO) (on (high or low).
  • Page 12 The BOTTOM VIEW includes the following: Adjunct power jack (for adjunct For connecting an adjunct power source for using equipment) (on the 8102 only) adjunct equipment. This jack is labeled ADJ PWR. For connecting a line cord to your telephone. This jack Line jack is labeled LINE.
  • Page 13: What The Features Do

    Use to help distinguish your incoming calls from those of other telephones in your work area. Positive Disconnect (for 8101 users) In the ON position, hangs up the phone for approximately two seconds, even if the switchhook depression is for a shorter duration.
  • Page 14: System Features

    Programmable Dialing Buttons (for 8102 and 8110 Users) The 12 programmable dialing buttons are provided for one-touch dialing of frequently dialed telephone or account numbers. You can also store emergency numbers, such as 911, or feature codes on your programmable dialing buttons. Note: If you want to store more than 12 programmable dialing numbers, you can use the system feature, “Abbreviated Dialing.”...
  • Page 15 another incoming call waiting to be answered. This allows you to complete or hold your present call and pick up the waiting call. It will save you from missing calls, and your waiting caller from having to call back later. Conference Allows you to add a third party to a call, so that you can conduct a three-way conversation.
  • Page 16: How To Use The Features

    How to Use the Features The following procedures give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Special Instructions for General Use As you operate the features assigned to your telephone, keep in mind the following general rules.
  • Page 17: Quick Reference Lists

    Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and message and attendant extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your telephone.
  • Page 18: Phone Features

    Phone Features The following features can be used no matter which communications system your 8101, 8102, or 8110 telephone is behind. Remember that you can use the Speakerphone and Mute features only if you are using an 8110 telephone. Some 8110 users will also be able to use the Auto Answer feature;...
  • Page 19: Auto Answer (For 8110 Users)

    To end a call Auto Answer (for 8110 Users) Note: If you are using the 8110 telephone with a DEFINITY Generic 1 system, the line must be assigned as “Data Restricted” in order for the Auto Answer feature to work properly on your telephone. Contact your system manager to have the “Data Restricted”...
  • Page 20: Hold

    To turn off the Auto Answer feature temporarily You may also choose to disable the Auto Answer button ( activated accidentally. Follow the following procedure to remove the Auto Answer button and cover the opening from which you removed the button. Note: In order to complete this procedure, you must use the slot cover which is shipped in the box with the telephone.
  • Page 21: Message

    Message To retrieve a message when your Message light is blinking Mute (for 8110 Users) To prevent the other party from hearing you (To mute microphone) Press To resume talking to the other party (To turn on microphone again) If you are using an 8110 telephone, press Red light next to goes on;...
  • Page 22: Personalized Ring (For 8102 And 8110 Users)

    Personalized Ring (for 8102 and 8110 Users) The tone selector labeled HI--LO will help you select one of two tone-ringer frequencies. Slide the tone selector to HI for a higher frequency; slide the tone selector to LO for a lower frequency. The tone selector labeled FAST--SLOW will help you select one of two tone-ringer modulation rates.
  • Page 23 To insert the button designation card on your telephone To program any of the 12 programmable dialing buttons (while on-hook) If you are using a new telephone, remove the button designation card from the box in which the telephone was shipped In the blank space next to the appropriate programmable dialing button, write or type the name or telephone number you want to store...
  • Page 24: Redial

    To dial a number with a programmable dialing button To erase a number stored on a programmable dialing button Redial To automatically redial the last number you dialed (from the dial pad) For example, to put a pause between the dialing access number, 9, and the telephone number, press the PAUSE button, then 12125551234 .) Several depressions of the PAUSE button will...
  • Page 25: Redial (With Auto-Pause) (8102 And 8110 Users)

    Redial (With Auto-Pause) (8102 and 8110 Users) To program an automatic pause for redialed numbers EXAMPLE: In the following example, there are three different access code or pause combinations. While the telephone is on-hook, press the PROGRAM button Press [ Redial ] Press the appropriate access code and number of pauses in order to insert a long enough waiting time to obtain a second dial tone.
  • Page 26: Speakerphone (For 8110 Users)

    To erase all stored access codes Speakerphone (for 8110 Users) To place or answer a call without lifting the handset To prevent the other party from hearing you (To mute microphone) Press the PROGRAM button again The access code sequence is stored for redialing at a later time.
  • Page 27 To resume talking to other party (To turn on speakerphone microphone again) To change from speakerphone to handset To change from handset to speakerphone Press [ Mute ] Red light next to goes off [ Mute ] Resume conversation with other party Lift handset and talk Red light goes off next to [ Spkr ]...
  • Page 28: System Features

    System Features Since your 8101, 8102, or 8110 telephone is connected to a DEFINITY Generic 1 or System 75 or Generic 2 or System 85 communications system, you may be able to use some of the following features. Check with your system manager to see which of these features have been assigned to your telephone, as well as what other features may be available to you with additional systems.
  • Page 29 To place a call using a personal, group, system, or enhanced list Note: Each telephone number or feature code is stored as a separate list item. Pick up handset Dial Abbreviated Dialing Program code Dial personal list number (1, 2, or 3) Version Note: If you are using System 75, Version 1, you may omit Step 4.
  • Page 30: Automatic Callback

    Automatic Callback To automatically place another call to an extension that was busy or did not answer To cancel an Automatic Callback request Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice Press during call attempt [ Flash ]...
  • Page 31: Call Park

    To cancel Call Forwarding Call Park To park a call at your extension (for retrieval at any extension) To retrieve parked call from any extension Note: Some telephones may have restrictions on where calls can be forwarded (see your system manager).
  • Page 32: Call Pickup

    Call Pickup To answer a call to a member of your pickup group when your telephone is idle To pick up a call while you are active on another call Complete present call and hang up To return to a held call Lift handset Call Waiting Complete present call and hang up...
  • Page 33: Conference

    To return to held call Conference To add a third party to a call To drop third party Drop (for 8102 and 8110 Users) To disconnect from a normal call, or to drop the last party added to a conference call You are connected to waiting call Complete present call and hang up Held call sends 3-burst priority ring...
  • Page 34: Hold (With Second Dial Tone)

    Hold (with Second Dial Tone) Note: The following feature allows you to place or answer another call or activate another feature while you have a call on hold. If you want merely to put a call on hold while you are busy with another task (and do not need to answer or place another call), press on your telephone.
  • Page 35 Version Note: If you are using System 75, Version 2, Version 3, or DEFINITY Generic 1, the following directions apply: To put a call on hold Press Dial Hold code To return to held call To put call 1 on hold and place call 2 Dial call 2 (or another feature) Note: If you hang up, call 1 sends a 3-burst priority...
  • Page 36: Leave Word Calling

    Leave Word Calling To leave a message after dialing an extension (when your call is not answered, you hear coverage or busy tone, or you have been put on hold) To leave a message without ringing an extension Dial Leave Word Calling Cancel code To cancel a Leave Word Calling message...
  • Page 37: Send All Calls

    Send All Calls To send all incoming calls (except priority calls) immediately to coverage To cancel Send All Calls Transfer To send present call to another extension or outside number Dial Send All Calls code Hang up Note: You may hear a ring-ping tone from your telephone as each call is sent to coverage.
  • Page 38: Voice Message Retrieval

    Voice Message Retrieval Version Note: If you are using System 75, Version 1, you cannot use this feature. To retrieve your voice Dial Voice Message Retrieval code messages when your Message light is on Press [ # ] [ 5 ] [ 8 ] When you call back an extension with press...
  • Page 39: Tones And Their Meanings

    Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —...
  • Page 40: Key Words To Know

    Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX (Audio Information Exchange) An optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.
  • Page 41 pickup group A group of telephone users who can answer calls for each other through the Call Pickup feature. Group members are determined by the system manager and are usually located in the same work area or perform similar job functions.
  • Page 42: Quick Reference Lists

    Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program AUTOMATIC CALLBACK Cancel CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Feature Code CALL PICK UP HOLD (System Feature) LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel...
  • Page 43 Trunk Codes Description Code Miscellaneous Description Extension Message Attendant * You may have as many as 3 personal lists, and each list can Abbreviated Dialing* Personal List 1 Personal List 2 Personal List 3 Item Name Name have either 5 or 10 items; see your system manager. Name...
  • Page 44 AT&T 555-230-746 Issue 2 Graphics © AT&T 1988 December 1993...

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