AT&T 8434 User Manual
Communications system generic 1 and generic 3 voice terminal
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Summary of Contents for AT&T 8434
- Page 1 AT&T DEFINITY and System 75 7444 Voice Terminal User's Guide ® Communications System Generic 1 and Generic 3...
- Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center...
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Page 3: Table Of Contents
Your 7444 Voice Terminal What the Features Do Voice Features Display Features How to Use the Features Special Instructions Conventions Troubleshooting Quick Reference Lists Voice Features Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage Call Forwarding All Calls Call Park Call Pickup Conference Drop... - Page 4 Display Features Activating and Clearing the Display Normal Mode Inspect Integrated Directory Message Retrieval Normal Stored Number Time/Date Timer Tones and Their Meanings Ringing Tones Handset Tones Troubleshooting System 75 Version Notes Key Words to Know Quick Reference Lists...
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Page 5: Your 7444 Voice Terminal
Your 7444 Voice Terminal The 7444 voice terminal is designed so that you can conveniently use the many ® features of the DEFINITY Communications System and System 75. Familiarize yourself with your voice terminal, shown in Figure 1 below and explained on the following page. - Page 6 8) Line jack This jack is used for connecting a line cord to your voice terminal. The jack is labeled “LINE.” (on back of voice terminal) These 22 buttons can be used for either incoming and 9) Call appearances/ feature button outgoing calls (call appearances) and are labeled with an extension number or accessing features (feature buttons) and are labeled with a feature name.
- Page 7 Note: Your voice terminal can be set for either the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature. Check with your System Manager to see how your Speaker button is to be used. 15) Message light A red light which goes on when a message has been left for you.
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Page 8: What The Features Do
What the Features Do Here are brief descriptions of 31 features, including what each one does and how you might want to use it. The first 24 are voice features and the final 7 are display features. Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring, Self-Test, and Transfer voice features and Normal mode among the display features. -
Page 9: Speakerphone 2
Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest available voice terminal. - Page 10 Priority Calling Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone. Reset Speakerphone Initiates an acoustic test of the surrounding environment by using a series of tones.
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Page 11: Display Features
Display Features Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls. Integrated Directory Searches for the extension of another user by allowing you to key in the user’s name with the dial pad. Use as a handy quick reference source for extension number information. -
Page 12: How To Use The Features
How to Use the Features The procedures that follow give short, step-by-step instructions for using each of the features. For your convenience, features are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions below. -
Page 13: Conventions 1
Conventions The following conventions are used in the procedures: Gray Type Procedural steps in gray type are steps that you should follow if you do not have a button assigned for the feature. This box represents a call appearance button, which is xxxxx used exclusively for placing or receiving calls. -
Page 14: Voice Features
Voice Features Abbreviated Dialing (AD) To program/reprogram an AD button Note: AD buttons must first be assigned by your System Manager. To place a call using an AD button On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program Note: Each AD button will hold one complete phone number or feature code. - Page 15 To program/reprogram an outside number, extension, or feature code into a personal list from the System Manager. To place a call using a personal, group, system, or enhanced list Note: You can program a list code on one of your AD buttons for faster access to a list.
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Page 16: Automatic Callback 1
Automatic Callback Press [ To automatically place another call to an extension that was busy, did not answer, or returned a call waiting Note: If you send your calls to coverage after ringback tone activating Automatic Callback, your callback calls will still ring at your extension and will not be redirected to coverage. -
Page 17: Bridging 1
Bridging Press [ To answer a bridged call Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. Press [ To use Manual Exclusion to prevent other bridged Note: Pressing [ terminals from entering a... -
Page 18: Call Forwarding All Calls 1
To talk privately with co-worker after answering a redirected call Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice Press [ Transfer Call is put on hold Press [ [priority ring to co-worker] Consult or Dial co-worker’s extension Note: You can privately discuss the call at this time;... -
Page 19: Call Park 1
To cancel Call Forwarding Call Park To park a call at your Note: If a [ extension (for retrieval at voice terminal, simply press [ any extension) otherwise, follow the instructions below. Press [ To return to a call parked or Dial the Answer Back code at your extension and then your extension number... -
Page 20: Call Pickup 1
Call Pickup To answer a call placed to a member of your pickup group when your voice terminal is idle To pick up a call while you are active on another call Conference To add another party to a call (for a total of up to 6 parties) Press [ Call Pickup... - Page 21 To add a call you’ve put on hold to another call you’re connected to To drop the last party added to a conference call Drop To disconnect from a normal call and obtain dial tone without hanging up the handset Press [ Conference Ring Held call light continues to flutter;...
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Page 22: Hold 1
Hold To keep a call on hold Press [ while you answer another call, make a call, or perform some other task Note: If you put a conference call on hold, the other parties remain connected. To answer a new call 1 Press [ while active on another Press [... -
Page 23: Last Number Dialed 2
To answer any intercom call Last Number Dialed To automatically redial the last number you dialed (extension, outside number, or trunk/feature code) Leave Word Calling (LWC) To leave a message after Press [ dialing an extension (when your call is not answered, you hear a coverage or busy tone, Note: If reorder tone is heard, message is not stored;... -
Page 24: Message 2
To cancel a Leave Word Calling message Note: You cannot cancel a message left for an AUDIX subscriber. Message To retrieve a message when your Message light is on Mute Note: Use the Mute button in one of the following ways. If your voice terminal has the Speakerphone feature, use the Mute button to turn off the microphone associated with the built-in speakerphone or the handset. -
Page 25: Priority Calling 2
Priority Calling To place a priority call (3-burst ring) To change a regular call into a priority call (when you hear a call waiting ringback tone) Reset Speakerphone You can adjust the speakerphone to the surrounding room acoustics to provide optimal performance. -
Page 26: Select Ring (And Ringer Volume) 2
Remember that you can use the Reset Speakerphone feature only if your voice terminal is set for the Speakerphone feature (as opposed to the Speaker feature). To adjust the speakerphone to the surrounding room acoustics Select Ring (and Ringer Volume) To select a personalized ring To adjust the volume of... -
Page 27: Self-Test 2
Self-Test To test the lights and ringer of your voice terminal Send All Calls To send all calls (except priority calls) immediately to coverage To cancel Send All Calls While on-hook, press [ Select Green light goes on steadily Press and hold [ Drop Test The following occurs: Ringer sounds;... -
Page 28: Speaker 2
Speaker Note: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) function. Check with your System Manager to see which of these two features you can use. You can use the Reset Speakerphone feature only if your voice terminal is set for Speakerphone (listen and talk). - Page 29 To turn off the speaker and return to handset To end a call (while handset is on-hook and only speaker is active) Speakerphone Note: If you are uncertain whether your voice terminal is set for the Speaker button (listen-only) feature or the Speakerphone (listen and talk) feature, check with your System Manager.
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Page 30: Transfer 2
To prevent other party Note: If the Speakerphone feature is not active, the from hearing you Mute feature turns off the microphone associated with the handset (not the speakerphone). To change from speakerphone to handset To change from handset to speakerphone To end a call Transfer To send present call to... -
Page 31: Voice Message Retrieval 2
Voice Message Retrieval To retrieve your voice Dial the Voice Message Retrieval code messages when your Message light is on Press [ Note: Do not press [ else’s extension; instead, dial your own extension number and your security code, if required. Move through the messages with these dial pad buttons: (Press [... -
Page 32: Display Features
Display Features Activating and Clearing the Display Your display is automatically activated when you press a call appearance or feature button which requires displayed information. The display screen is usually cleared by pressing [ ] but, for some features, the display automatically returns to normal Normal mode after the information has been displayed for a predetermined number of seconds. -
Page 33: Integrated Directory
To answer new call Press [ while on a call Press [ Integrated Directory To search directory Press [ for a name Key in selected name with dial pad: last name, comma (use [ Press [ you wish to see To place call to Lift handset name shown... - Page 34 To return a call to message sender To erase a message To see co-worker’s messages (can be during call with co-worker) Note: You must first be designated as a systemwide message retriever, that is, have console permission administered by your System Manager.
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Page 35: Normal
Normal To return to normal Press [ display after using any display feature Stored Number Press [ To see number stored on an AD button Press selected [ Press [ or repeat Step 2 to see another stored number To see number stored as a Press [ list item Lift handset... -
Page 36: Time/Date
Time/Date Press [ To see date and time Timer Press [ To see elapsed time (hours, minutes, seconds) Press [ Date Time Time is displayed on the lefthand side of the bottom line After a few seconds, display returns to normal mode in which only the time appears Timer Green light goes on... -
Page 37: Tones And Their Meanings
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring— A call from another extension. 2 rings— A call from outside or from the attendant. 3 rings—... -
Page 38: Troubleshooting
Troubleshooting Problem A feature doesn’t Reread the procedure and try again. work as noted in For many features you must lift the handset before you can the book. use the feature. Check with your System Manager to be sure this feature is administered on your voice terminal. -
Page 39: System 75 Version Notes
Problem The telephone Set the ringer volume to a higher level. doesn’t ring. Place a test call from another extension to your extension. Check the line cord to make certain that it is securely connected at both ends. If there is still a problem, see your System Manager. The lights do not Check the line cord to make certain that it is securely go on next to the... -
Page 40: Key Words To Know
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. - Page 41 on-hook party A person who places or answers a call. personal list One of the 4 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains phone numbers of your choice, and stores each of them as a single-digit list item. personal list item One of the 10 available slots on an Abbreviated Dialing personal list.
- Page 42 trunk code A dial code of 1, 2, or 3 digits that you dial to access a trunk group to place an outside call. voice terminal A telephone equipped with an array of specially designed features (e.g., self-test mode, administrable buttons, etc.) and functional capabilities that distinguish it from a conventional telephone.
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Page 43: Quick Reference Lists
Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Feature CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESSAGE RETRIEVAL Coverage Code... - Page 44 Trunk Codes Description Code Item Miscellaneous Description Extension Attendant * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager Abbreviated Dialing* Personal List 1 Personal List 2 Personal List 3 Name Name Name...
- Page 45 555-230-744 Issue 1, May 1992 Graphics © AT&T 1988...