Vendo VUE 30 User Manual page 122

VENDING ERRORS - These errors are intermittent and affect only some selections.
OBSERVATION DESCRIPTION OF
ERROR CODE
The PDC fixed When a product is
fingers are off of vended, the fixed
the X-axis. fingers (Bottom 2)
miss the middle gate.
Z-Moves in but PDC fixed fingers hit
does not take the the front gate on Z-
product. out.
Selection(s) Selections
display a 'false' prematurely set to
soldout. soldout.
Selection 30 / 40 / A Selection is made -
50 display a PDC moves to the
'false' soldout. selection but does not
complete the vend.
Power on - while At startup the Y-
the PDC is away Motor tries to moves
from Home the Y up but goes back to
Motor moves up a the 'Home' position.
few inches and
goes home.
Power on - while PDC cannot detect
the PDC is in the the Y-home sensor.
'Home' position,
'Y' Motor moves
up, hits the top of
the door then
goes home.
CHECKING METHOD
Vend top-left selection - note the postion of the
fixed finger.
Vend top-right selection - note the position of
the fixed finger.
Check the position of red optic light from the
PDC - while the hand is in 'Home' position-
make sure the light is just below the center of
the right -bottom tray.
Perform a 'Test' vend of the affected column.
Check to see that Z-extends fully and the hand
moves down.
Service Mode - Check the errors reported in
diagnostics.
Close the door. Vend the premature soldout
selections to check the PDC X, Y, Z position.
Check the metal retainer and cover for the
IGUS Cable.
POWER DOWN.
Open the door then pull the Y-rail upwards
away from the 'Home' position.
POWER ON.
The PDC should move up to the top of the door
then go home.
Test Mode: Test all Sensors.
CORRECTIVE ACTION
POWER DOWN.
Adjust the X -position to move to the left or right by
adding or removing 1 or 2 spacers in the X-Home
sensor located at the right-end cap of the rail.
POWER ON.
Perform 'Test' vends from all columns
Make sure the gate pin holding the front gate in place
is all the way in.
If the hand hits the front gates or moves in after
moving out, perform a Calibration 2 Discovery in
Service Mode.
Make sure there is no physical blockage for the vend
process in the X/Y/Z movement.
If the X, Y, Z tracks appear to be clear, perform a
Calibration 2 Discovery.
The IGUS Cable should be seated properly inside the
bracket.Replace/fix the metal cover if it is twisted or
bent outwards.
If the rail tries to move up and stays idle - change the
Y-ribbon cable.
If the problem persists, change the Y-Motor.
Change the Y-sensor attached to the door.
If problem persists, change the Y -sensor on the PDC.