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Operating Instructions
User Guide
For safe and correct use, be sure to read "Safety Information" before using the machine.

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Summary of Contents for Ricoh SP 200S

  • Page 1 Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Guide to the Machine How to Read This Manual..........................5 Introduction..............................5 Legal Prohibition.............................5 Disclaimer................................5 Guide to Components............................6 Exterior................................6 Interior................................7 Control Panel..............................8 Installing the Driver and Software........................10 Quick Install for USB............................10 Upgrading or Deleting the Printer Driver....................10 What is Smart Organizing Monitor?......................12 2.
  • Page 4 Copying Both Sides of an ID Card onto One Side of Paper................35 Copying an ID Card............................35 Specifying the Scan Settings...........................38 Adjusting Image Density..........................38 Selecting the Document Type According to Original................38 5. Scanning from a Computer Basic Operation...............................41 TWAIN Scanning............................41 Basic Operation for WIA Scanning......................42 6.
  • Page 5 Error and Status Messages Appear on the Smart Organizing Monitor............68 9. Appendix Notes About the Toner.............................69 Moving and Transporting the Machine......................70 Disposal................................70 Where to Inquire............................70 Consumables..............................71 Print Cartridge..............................71 Specifications of the Machine.........................72 General Function Specifications.........................72 Printer Function Specifications........................73 Copier Function Specifications........................74 Scanner Function Specifications.........................74 Trademarks...............................75 INDEX...
  • Page 7: Guide To The Machine

    1. Guide to the Machine How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
  • Page 8: Guide To Components

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CTT069 1. Exposure Glass Place originals here sheet by sheet. 2.
  • Page 9: Interior

    Guide to Components 7. Tray 1 This tray can hold up to 150 sheets of plain paper. 8. Power Switch Use this switch to turn the power on or off. 9. Power Connector Connect the power cord to the machine here. Insert the other end of the cable into a nearby wall outlet. 10.
  • Page 10: Control Panel

    1. Guide to the Machine Control Panel CTT082 1. Original Type Indicator Displays the original type in three levels. The original type is indicated by which segment is lit on this indicator. Upper: Text/Photo Middle: Text Lower: Photo 2. Original Type key Use this button to select the type of original.
  • Page 11 Guide to Components • Right: Darker than normal 4. [ ] Key Use this button to adjust the copy density. 5. [ ] Key Use this button to perform an ID copy. 6. Screen Shows the number of copies and the error code. 7.
  • Page 12: Installing The Driver And Software

    1. Guide to the Machine Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7 and Windows Server 2003/2003 R2/2008/2008 R2. The procedure in this section is an example based on Windows 7.
  • Page 13 Installing the Driver and Software Click [Finish]. Click [OK] to close the printer properties window. Restart the computer. Deleting the printer driver On the [Start] menu, click [Devices and Printers]. Right-click the icon of the printer you want to delete, and then click [Remove device]. Click [Yes].
  • Page 14: What Is Smart Organizing Monitor

    1. Guide to the Machine What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. •...
  • Page 15: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 JIS • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...
  • Page 16 2. Loading Paper • Bypass Tray 1 sheets (70 g/m , 19 lb.)
  • Page 17: Non-Recommended Paper Types

    Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...
  • Page 18: Print Area

    2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...
  • Page 19 Print Area Copier function CHZ904 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size.
  • Page 20: Loading Paper

    2. Loading Paper Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size, paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 21 Loading Paper Pinch the end paper guide and slide it inward to match the standard size. CTT074 Fan the paper before loading it in the tray. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CTT075 Carefully push Tray 1 straight into the machine.
  • Page 22 2. Loading Paper CTT094 Extending Tray 1 to load paper Pull Tray 1 out slowly, and then remove it using both hands. Release the extender locks on both sides of the tray, and then pull out the extender until it clicks.
  • Page 23: Loading Paper Into Bypass Tray

    Loading Paper Attach the tray cover. CTT095 Loading Paper into Bypass Tray Open the bypass tray. CTT063 Slide the side guides outward, then load paper with the print side up, and push in until it stops against the machine. CTT032...
  • Page 24: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    2. Loading Paper Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. CTT094 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
  • Page 25 Loading Paper Select the paper type and paper size, and then click [OK]. Click [Close]. Changing the custom paper size On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 26: Placing Originals

    2. Loading Paper Placing Originals This section describes the types of originals you use set and how to place them. About Originals Recommended size of originals Exposure glass • Up to 216 mm (8.5 ") in width, up to 297 mm (11.7 ") in length Unscannable image area Even if you correctly place originals, margins of a few millimeters on all four sides of the original may not be scanned.
  • Page 27 Placing Originals Lift the exposure glass cover. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. CTT023 Lower the exposure glass cover. Hold down the cover with your hands when using thick, folded, or bound originals and when the cover cannot be lowered completely.
  • Page 28 2. Loading Paper...
  • Page 29: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. After creating a document, open the [Printing Preferences] dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver: •...
  • Page 30: Printing On Both Sides Of Sheets

    3. Printing Documents When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper.
  • Page 31: Canceling A Print Job

    Basic Operation Landscape CTT010 Press the [ ] key. • If the rear cover is open, the paper is delivered from the rear cover. When delivering the paper from the rear cover, the paper is delivered face up. Rearrange the printed sheets in the correct order.
  • Page 32 3. Printing Documents Canceling a print job while printing Press the [ ] key. CTT083...
  • Page 33: Copying Originals

    4. Copying Originals Basic Operation • If you print test pages or copy when the bypass tray is loaded, the paper in the bypass tray is fed first. Place the original on the exposure glass. To print multiple copies, press the [ ] key until the number of copies you want to print is displayed.
  • Page 34: Canceling A Copy

    4. Copying Originals Canceling a Copy If copying is canceled while the machine is scanning the original, copying is canceled immediately and there is no printout. If copying is canceled during printing, the photocopy process is canceled after the current page has been printed out.
  • Page 35: Making Enlarged Or Reduced Copies

    Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200% Custom ratio...
  • Page 36 4. Copying Originals On the [User Tool] tab, click [Printer Configuration]. On the [Copy] tab, select the ratio in the [Reduce / Enlarge:] list. If [Zoom: (25 to 400%)] has been selected, enter the ratio. Click [OK]. Click [Close].
  • Page 37: Copying Both Sides Of An Id Card Onto One Side Of Paper

    Copying Both Sides of an ID Card onto One Side of Paper Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper.
  • Page 38 4. Copying Originals To print multiple copies, press the [ ] key until the number of copies you want is displayed. CTT085 Place the original front side down with the top to the rear of the machine on the exposure glass.
  • Page 39 Copying Both Sides of an ID Card onto One Side of Paper Press the [ ] key. CTT084 Within 30 seconds, place the original back side down with the top to the rear of the machine on the exposure glass, and then press the [ ] key.
  • Page 40: Specifying The Scan Settings

    4. Copying Originals Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are three image density levels. The higher the density level, the darker the printout. Press the [ ] key until the density level you want is displayed.
  • Page 41 Specifying the Scan Settings Specifying the Original Type Continue to press the Original Type key until the indicator next to the appropriate original type lights up. CTT088...
  • Page 42 4. Copying Originals...
  • Page 43: Scanning From A Computer

    5. Scanning from a Computer Basic Operation Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. TWAIN Scanning TWAIN scanning is possible if your computer is running a TWAIN-compatible application. Place the original.
  • Page 44: Basic Operation For Wia Scanning

    5. Scanning from a Computer 1. Select Mode Up to ten scan settings can be saved. The default value is applied when [Default] is selected. 2. Original Type According to your original, select a setting from the list of options detailed below. •...
  • Page 45: Configuring The Machine Using Smart Organizing Monitor

    6. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT015 1.
  • Page 46: Printing The Configuration Page

    6. Configuring the Machine Using Smart Organizing Monitor • Counter Displays the number of pages that have been printed by the machine. 3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see p.68 "Error and Status Messages Appear on the Smart Organizing Monitor".
  • Page 47: Configuring The Machine Settings

    Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 48: Updating The Firmware

    6. Configuring the Machine Using Smart Organizing Monitor Updating the Firmware • In no event shall the company be held liable to customers for damages of any kind resulting from use or loss of use of this software. • The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software.
  • Page 49: Maintaining The Machine

    7. Maintaining the Machine Replacing the Print Cartridge • This machine does not monitor the remaining toner level, and no message will be displayed to prompt the user to replace the print cartridge if the machine runs out of toner. Replace the print cartridge if the printed image suddenly becomes pale or blurred.
  • Page 50 7. Maintaining the Machine Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes.
  • Page 51: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
  • Page 52: Cleaning The Inside Of The Machine

    7. Maintaining the Machine Cleaning the Inside of the Machine Open the front cover, and then carefully lower it. Carefully pull out the print cartridge horizontally, holding its center. CTT045 Using a cloth, wipe the inside of the machine. CTT047 Slide the print cartridge in horizontally, and then slowly push it in all the way.
  • Page 53: Cleaning The Exposure Glass

    Cleaning the Exposure Glass Cleaning the Exposure Glass Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
  • Page 54 7. Maintaining the Machine...
  • Page 55: Troubleshooting

    8. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet. The power cord is not The machine does not turn on.
  • Page 56: Paper Feed Problems

    8. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See p.13 "Supported Paper". •...
  • Page 57: Removing Printing Jams

    Paper Feed Problems Problem Solution • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See p.13 "Supported Paper". Paper gets wrinkles. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. •...
  • Page 58 8. Troubleshooting Removing Jammed Paper from Tray 1 Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 Carefully slide Tray 1 back in until it stops. Open the front cover, and then carefully lower it. CTT054 Carefully pull out the print cartridge horizontally, holding its center.
  • Page 59 Paper Feed Problems Lifting the guide plate, remove the jammed paper carefully. CTT046 Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
  • Page 60 8. Troubleshooting Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 Close the bypass tray.
  • Page 61 Paper Feed Problems Open the fusing cover. CTT079 Push the levers on the sides down with your thumbs. CTT080 Remove the jammed paper carefully. CTT066 Push the levers on the sides up with your thumbs. Close the fusing cover.
  • Page 62 8. Troubleshooting Close the rear cover. CTT044...
  • Page 63: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
  • Page 64: Printer Problems

    8. Troubleshooting Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.
  • Page 65: Print Positions Do Not Match Display Positions

    Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Check that the page layout settings are properly Page layout settings are not configured properly.
  • Page 66: Copier Problems

    8. Troubleshooting Copier Problems Problem Solution The original was placed with the front and back reversed. Photocopied paper is blank. See p.24 "Placing Originals". Copied pages are too dark or too Adjust the image density. light. Copied pages do not look the same Select the correct scan mode according to the type of original.
  • Page 67: Scanner Problems

    Scanner Problems Scanner Problems Problem Solution • The scanning part is dirty. The scanned image is dirty. • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or The original was moved during scanning.
  • Page 68: Error And Status Indicate On The Control Panel

    8. Troubleshooting Error and Status Indicate on the Control Panel Codes on the Screen • If "C", "c", or "r" appears, contact your sales or service representative. Code Causes Solutions A paper jam has occurred in the Remove the jammed paper. See p.54 "Paper machine.
  • Page 69 Error and Status Indicate on the Control Panel Code Causes Solutions The specified paper type of the file does Press the [ ] key to begin printing, or press not match that of the paper loaded in the [ ] key to cancel the job. Tray 1.
  • Page 70: Error And Status Messages Appear On The Smart Organizing Monitor

    8. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions • The power cable of the machine is not plugged in. • Check the printer power cord. Printer Power Off • The power of the machine •...
  • Page 71: Appendix

    9. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred.
  • Page 72: Moving And Transporting The Machine

    9. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...
  • Page 73: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.
  • Page 74: Specifications Of The Machine

    9. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning using the exposure glass 216 mm × 297 mm (8.5 × 11.7 inches) Maximum paper size for printing 216 mm ×...
  • Page 75: Printer Function Specifications

    Specifications of the Machine 1 sheet (70 g/m , 19 lb.) Maximum loading height 15.5 mm (0.6 inches) Paper input capacity • Output Tray 50 sheets (70 g/m , 19 lb.) • Rear Cover 1 sheet (70 g/m , 19 lb.) Memory 16 MB Power requirements...
  • Page 76: Copier Function Specifications

    9. Appendix Interface USB 2.0 Printer language DDST Copier Function Specifications Maximum resolution (scanning and printing) Scanning: 600 × 600 dpi Printing: 600 × 600 dpi First copy speed (A4/Letter, at 23 °C, 71.6 °F) 32 seconds or less Multiple copy speed 22 pages per minute Reproduction ratio Fixed ratio: 50%, 71%, 82%, 93%, 122%, 141%, 200%...
  • Page 77: Trademarks

    Trademarks Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 78 9. Appendix ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise ® ® Microsoft Windows Server 2008 Datacenter ® ® Microsoft Windows Server 2008 for Itanium-based Systems ® ® Microsoft Windows Web Server 2008 ® ®...
  • Page 79: Index

    INDEX Basic operation..........Machine settings............ 27, 31 Moving..............Canceling a copy..........Changing the custom paper size......Non-recommended paper........Cleaning............ Notes..............49, 50, 51 Codes..............Common problems..........Original type............Condition of the machine........Originals..............Configuration page..........Consumables............Control panel............Paper feed problems..........Copier function............
  • Page 80 Trademarks............Troubleshooting....53, 54, 61, 62, 63, 64, 65 TWAIN..............Unscannable image area........Upgrade..............WIA................
  • Page 81 MEMO...
  • Page 82 MEMO M134-8630...
  • Page 84 M134-8630 © 2012...
  • Page 85 Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.
  • Page 87 TABLE OF CONTENTS 1. Guide to the Machine How to Read This Manual..........................7 Introduction..............................7 Legal Prohibition.............................7 Disclaimer................................7 About IP Address............................8 Differences in Performance/Functions between Different Models.............8 Guide to Components............................9 Exterior................................9 Interior................................11 Control Panel..............................11 Installing the Driver and Software........................13 Quick Install for USB............................13 Upgrading or Deleting the Printer Driver....................13 Installing the Smart Organizing Monitor....................15 What is Smart Organizing Monitor?......................16...
  • Page 88 Printing on Both Sides of Sheets........................40 Canceling a Print Job...........................41 If a Paper Mismatch Occurs..........................43 Continuing Printing Using Mismatched Paper...................43 Resetting the Print Job..........................43 4. Copying Originals Copier Mode Screen............................45 Basic Operation...............................46 Canceling a Copy............................47 Making Enlarged or Reduced Copies......................48 Specifying Reduce/Enlarge........................48 Combining Multiple Pages..........................50 Specifying Combine for Copying.......................51...
  • Page 89 Basic Operation for WIA Scanning......................71 6. Sending and Receiving a Fax Fax Mode Screen.............................73 Setting the Date and Time..........................74 Entering Characters............................75 Registering Fax Destinations..........................76 Registering Fax Destinations........................76 Modifying or Deleting Fax Destinations.....................77 Configuring Fax Destinations Using Smart Organizing Monitor.............77 Sending a Fax..............................79 Selecting Transmission Mode........................79 Basic Operation for Sending a Fax......................80 Specifying the Fax Destination........................82...
  • Page 90 Printer Features Settings..........................119 Network Settings............................120 8. Configuring the Machine Using Utilities Using Web Image Monitor...........................123 Displaying Top Page..........................123 Changing the Interface Language......................124 Menu................................124 Changing the Machine Settings.......................126 Settings List..............................127 Using Smart Organizing Monitor.........................136 Checking the Status Information.......................136 Configuring the Machine Settings......................137 Printing the Configuration Page or Test Page..................138 Updating the Firmware..........................138 9.
  • Page 91 Messages on the Screen...........................164 Error and Status Messages Appear on the Smart Organizing Monitor...........171 Error and Status Messages Appear in the PC FAX Window..............173 11. Appendix Notes About the Toner..........................175 Moving and Transporting the Machine.......................176 Disposal..............................176 Where to Inquire............................176 Consumables..............................177 Print Cartridge............................177 Specifications of the Machine........................178 General Function Specifications......................178...
  • Page 93: Guide To The Machine

    1. Guide to the Machine How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
  • Page 94: About Ip Address

    1. Guide to the Machine About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using. Differences in Performance/Functions between Different Models The differences in main performance/functions between different models are as follows: Type 1 Type 2 Type 3...
  • Page 95: Guide To Components

    Guide to Components Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior • Type 1 models are not equipped with an Auto Document Feeder (ADF). •...
  • Page 96 1. Guide to the Machine 5. Bypass Tray This tray can hold one sheet of plain paper. 6. Tray 1 This tray can hold up to 150 sheets of plain paper. 7. Handset Enables you to use the machine as a telephone. 8.
  • Page 97: Interior

    Guide to Components Interior CTT065 1. Print Cartridge A replacement consumable that is required to make prints on paper. For details about replacing the cartridge, see page 141 "Replacing the Print Cartridge". Control Panel • Type 1 and 2 models do not have the [ ] key.
  • Page 98 1. Guide to the Machine 4. [ ] Key When the machine is in copier mode, use this key to perform an ID copy or modify ID copy settings. When the machine is in fax mode, use this key to perform on-hook dialing. The [ ] key of the Type 4 model is for switching between normal copier mode and ID card copy mode.
  • Page 99: Installing The Driver And Software

    Installing the Driver and Software Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7/8 and Windows Server 2003/2003 R2/2008/2008 R2/2012. The procedure in this section is an example based on Windows 7.
  • Page 100 1. Guide to the Machine Click [Search] on the Charm Bar, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers]. Right-click the icon of the printer model you want to modify, and then click [Printer properties].
  • Page 101: Installing The Smart Organizing Monitor

    Installing the Driver and Software Select [Remove driver and driver package.], and then click [OK]. Click [Yes]. Click [Delete]. Click [OK]. Click [Close] to close the print server properties window. Installing the Smart Organizing Monitor Smart Organizing Monitor is a utility that allows you to modify the machine’s settings or view the machine’s status from your computer.
  • Page 102: What Is Smart Organizing Monitor

    1. Guide to the Machine What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. •...
  • Page 103: Configuring Network Settings

    Configuring Network Settings Configuring Network Settings This section describes configuring the settings required to use the machine on a network. Configuring the IP Address Settings Using the Control Panel The procedure for configuring network settings differs depending on whether IP address information is assigned automatically by the network (DHCP), or manually.
  • Page 104 1. Guide to the Machine Make sure [Use IPv6] is set to [On]. After a setting is changed, the machine automatically restarts. Assigning the machine's IPv6 address manually • The IPv6 address assigned to the machine must not be used by any other device on the same network.
  • Page 105 Configuring Network Settings Enter the prefix length using the number keys, and then press the [OK] key. After a setting is changed, the machine automatically restarts. • Install the driver after configuring the IPv6 address. For details about installing the driver, see the Software Installation Guide.
  • Page 106 1. Guide to the Machine...
  • Page 107: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...
  • Page 108 2. Loading Paper • Bypass Tray 1 sheets (70 g/m , 19 lb.)
  • Page 109: Non-Recommended Paper Types

    Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...
  • Page 110: Print Area

    2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...
  • Page 111 Print Area Copier function CHZ904 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size. Fax function CHZ904 1. Print area 2.
  • Page 112 2. Loading Paper 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size.
  • Page 113: Loading Paper

    Loading Paper Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size and paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 114 2. Loading Paper Pinch the end paper guide and slide it inward to match the standard size. CTT074 Fan the paper before loading it in the tray. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CTT075 Carefully push Tray 1 straight into the machine.
  • Page 115 Loading Paper CTT094 Extending Tray 1 to load paper Pull Tray 1 out slowly, and then remove it using both hands. Release the extender locks on both sides of the tray, and then pull out the extender. CTT077 Make sure the extender's inner surface and the scale are aligned. You can adjust the length of the extender in three steps.
  • Page 116: Loading Paper Into Bypass Tray

    2. Loading Paper Attach the tray cover. CTT095 • Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover. Loading Paper into Bypass Tray Open the bypass tray. CTT063 Slide the side guides outward, load paper with the print side up, and then push in until it stops against the machine.
  • Page 117: Specifying Paper Type And Paper Size Using Control Panel

    Loading Paper Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. CTT094 Specifying Paper Type and Paper Size Using Control Panel Specifying the paper type Press the [ ] key. CTT006...
  • Page 118 2. Loading Paper Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. To specify the type of paper in the bypass tray, select [Copier Features], and then press the [OK] key. Press the [ ] or [ ] key to select [Tray 1 Ppr Settings], and then press the [OK] key.
  • Page 119: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    Loading Paper Specifying a custom paper size Press the [ ] key. CTT006 Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. To specify the size of paper in the bypass tray, select [Copier Features], and then press the [OK] key.
  • Page 120 2. Loading Paper If the machine you are using is not selected, click [Select Device...], and then select the machine's model. Click [OK]. On the [Status] tab, click [Change...]. Select the paper type and paper size, and then click [OK]. Click [Close].
  • Page 121: Placing Originals

    Placing Originals Placing Originals This section describes the types of originals you use set and how to place them. About Originals Recommended size of originals Exposure glass • Up to 216 mm (8.5 ") in width, up to 297 mm (11.7 ") in length •...
  • Page 122 2. Loading Paper Unscannable image area Even if you correctly place originals, margins of a few millimeters on all four sides of the original may not be scanned. Margins when using exposure glass CHZ916 Copier, Fax 1. Approx. 4.1 mm (0.2 inches) 2.
  • Page 123: Placing Originals On The Exposure Glass

    Placing Originals 1. Approx. 4.1 mm (0.2 inches) 2. Approx. 3 mm (0.1 inches) 3. Approx. 4.3 mm (0.2 inches) Scanner (Scan to E-mail, Scan to FTP, Scan to Folder) 1. Approx. 1 mm (0.05 inches) 2. Approx. 1 mm (0.05 inches) 3.
  • Page 124 2. Loading Paper Open the input tray for the ADF. CTT035 Adjust the guides according to the size of the originals. CTT036 Place the aligned originals face up in the ADF. The last page should be on the bottom. CTT037...
  • Page 125: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. After creating a document, open the [Printing Preferences] dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver: •...
  • Page 126: Printing On Both Sides Of Sheets

    3. Printing Documents When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper.
  • Page 127: Canceling A Print Job

    Basic Operation Landscape CTT010 Press the [ ] key. • If the rear cover is open, the paper is delivered face up from the rear. Rearrange the printed sheets in the correct order. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job.
  • Page 128: Canceling A Print Job While Printing

    3. Printing Documents Canceling a print job while printing Press the [ ] key. CTT007 Press the [1] key. To cancel printing, press the [1] key (1: Yes). To continue printing, press the [2] key (2: No).
  • Page 129: If A Paper Mismatch Occurs

    If a Paper Mismatch Occurs If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper.
  • Page 130 3. Printing Documents...
  • Page 131: Copying Originals

    4. Copying Originals Copier Mode Screen Standby mode screen • First line: Displays the function and paper size specified on the machine. The following five functions are available: • Copier, ID Card Copy, Sort, 2 Sided Copy, 2 Sided/Sort • Second line: Displays the copy magnification ratio or combine setting ([2 on 1] or [4 on 1]), document type, and the number of copies.
  • Page 132: Basic Operation

    4. Copying Originals Basic Operation • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. • To print on paper fed from Tray 1, remove the paper loaded in the bypass tray. Otherwise, the paper in the bypass tray is fed first.
  • Page 133: Canceling A Copy

    Basic Operation • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper. If the paper cannot be removed in this way, remove it by opening the fusing cover. Printing will resume automatically once the cover is closed. •...
  • Page 134: Making Enlarged Or Reduced Copies

    4. Copying Originals Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200% Custom ratio...
  • Page 135 Making Enlarged or Reduced Copies On a Type 4 model, press the [ ] key. If ID card copy mode is being displayed, press the [ ] key again to switch to normal copier mode. Press the [ ] or [ ] key in the standby mode screen to select [Reduce/Enlarge], and then press the [OK] key.
  • Page 136: Combining Multiple Pages

    4. Copying Originals Combining Multiple Pages This section describes how to set the machine to combine multiple pages (2 or 4 pages) of an original onto a single page. • To use this function, the paper size used for printing copies must be set to A4 or Letter. 2 on 1 You can copy two pages of an original onto a single sheet of photocopied paper.
  • Page 137: Specifying Combine For Copying

    Combining Multiple Pages CES036 • Landscape: L to R CES037 • Landscape: T to B CES038 Specifying Combine for Copying Press the [ ] key. CTT101 On a Type 4 model, press the [ ] key. If ID card copy mode is being displayed, press the [ ] key again to switch to normal copier mode.
  • Page 138 4. Copying Originals Press the [ ] or [ ] key to select the printout format, and then press the [OK] key. Press the [ ] key to return to the initial screen. Place the original on the exposure glass or in the ADF. To make multiple copies, enter the number of copies using the number keys.
  • Page 139: Copying Both Sides Of An Id Card Onto One Side Of Paper

    Copying Both Sides of an ID Card onto One Side of Paper Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper.
  • Page 140 4. Copying Originals Press the [ ] key. CTT104 To make multiple copies, enter the number of copies using the number keys. Place the original front side down with the top to the rear of the machine on the exposure glass.
  • Page 141 Copying Both Sides of an ID Card onto One Side of Paper Half Letter Letter CXP112 Press the [ ] key. CTT008 Within 30 seconds, place the original back side down with the top to the rear of the machine on the exposure glass, and then press the [ ] key.
  • Page 142: Making 2-Sided Copies

    4. Copying Originals Making 2-sided Copies • To use this function, the paper size used for printing copies must be set to A4 or Letter. • This function cannot be available with the bypass tray. You can select top-to-top or top-to-bottom binding, in either portrait or landscape orientation. Top to Top CES125 CES126...
  • Page 143: Specifying 2 Sided Copying

    Making 2-sided Copies Specifying 2 Sided Copying Press the [ ] key. CTT101 On a Type 4 model, press the [ ] key. If ID card copy mode is being displayed, press the [ ] key again to switch to normal copier mode. Press the [ ] or [ ] key in the standby mode screen to select [2 Sided Copy], and then press the [OK] key.
  • Page 144 4. Copying Originals When the current page is scanned, place the next page on the exposure glass, and then press the [ ] key. Take out all of the prints from the output tray and place them in Tray 1. To print on the reverse side of the prints, turn them over so that the blank side faces down and place them in Tray 1.
  • Page 145: Specifying The Scan Settings

    Specifying the Scan Settings Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. Press the [ ] key.
  • Page 146: Specifying The Original Type

    4. Copying Originals • Pages that are entirely or mainly composed of photographs or images, such as magazine pages. Text/Photo Select this when the original contains both text and photographs or images. Specifying the Original Type Press the [ ] key. CTT101 On a Type 4 model, press the [ ] key.
  • Page 147: Scanning Originals

    5. Scanning Originals Scanner Mode Screen Standby mode screen • First line: Displays the current machine status. • Second line: Displays a message prompting you to enter the destination. Settings that can be specified for the current job By pressing [ ] or [ ] on the screen that appears after entering the destination, you can specify the following settings for the current job: •...
  • Page 148: Registering The Scan Destination

    5. Scanning Originals Registering the Scan Destination Registering the Scan Destination Use this procedure to register scan destinations from Smart Organizing Monitor. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 149 Registering the Scan Destination Enter the user account name for accessing the SMB server or shared computer. • [Password:] Enter the password for accessing the SMB server or shared computer. • [Directory:] Enter the path to the shared folder. When using Scan to FTP, specify [User Name:], [Password:], [Directory:], [E-mail Address:], and [E-mail Notification].
  • Page 150 5. Scanning Originals If the machine you are using is not selected, click [Select Device...], and then select the machine's model. Click [OK]. On the [User Tool] tab, click [Printer Configuration]. On the [Scanner] tab, select the number you want to register, and then click [Modify...]. To delete a destination, select its registration number, and then click [Delete].
  • Page 151: Basic Operation

    Basic Operation Basic Operation Scanning using the control panel allows you to send scanned files via e-mail (Scan to E-mail), to an FTP server (Scan to FTP), or to the shared folder of a computer on a network (Scan to Folder). The Scan to E-mail, Scan to FTP, and Scan to Folder functions are available only through a network connection.
  • Page 152 5. Scanning Originals • If you are using Scan to Folder, create the destination folder on the computer's hard drive and make it a shared folder. For details, see your operating system's documentation. • To cancel scanning, press the [ ] key, and then press the [ ] key.
  • Page 153: Specifying The Scan Settings

    Specifying the Scan Settings Specifying the Scan Settings Specifying the Scanning Size According to the Size of the Original Press the [ ] key. CTT103 Using the number keys, enter the number of a registered scan destination. For details, see page 62 "Registering the Scan Destination". Press the [OK] key.
  • Page 154: Specifying Resolution

    5. Scanning Originals Using the number keys, enter the number of a registered scan destination. For details, see page 62 "Registering the Scan Destination". Press the [OK] key. Press the [ ] or [ ] key to select [Density], and then press the [OK] key. Press the [ ] or [ ] key to select the density level, and then press the [OK] key.
  • Page 155: Scanning From A Computer

    Scanning from a Computer Scanning from a Computer Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. CTT174 1. Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine.
  • Page 156: Settings You Can Configure In The Twain Dialog Box

    5. Scanning Originals Settings you can configure in the TWAIN dialog box CTT177 1. Select Mode Up to ten scan settings can be saved. The default value is applied when [Default] is selected. 2. Scan Mode: Select from [Full Color], [Grayscale], [Photo], [Text], or [Text/Photo]. 3.
  • Page 157: Basic Operation For Wia Scanning

    Scanning from a Computer 7. Original Scan Method Specify the method to scan originals. If [ADF] is selected in [Original Scan Method], specify the orientation of the original. 8. Image Quality Adjustment You can adjust the image quality. The scan settings that can be adjusted are as follow: Rotation, Brightness/ Contrast, Sharpness, Curves, Levels, Color Balance, and Hue/Saturation.
  • Page 158 5. Scanning Originals...
  • Page 159: Sending And Receiving A Fax

    6. Sending and Receiving a Fax Fax Mode Screen Standby mode screen • First line Displays the current month and date. • Second line Displays the current resolution settings and time. Settings that can be specified for the current job By pressing the [ ] or [ ] key in the Standby mode screen, you can specify the following settings for the current job.
  • Page 160: Setting The Date And Time

    6. Sending and Receiving a Fax Setting the Date and Time Press the [ ] key. Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Set Date/Time], and then press the [OK] key. Press the [ ] or [ ] key to select [Set Date], and then press the [OK] key.
  • Page 161: Entering Characters

    Entering Characters Entering Characters To enter characters, use keys as follows: To enter a digit Press a number key. To delete a character Press the [ ] key for one second. To enter a fax number • To enter a number Use the number keys.
  • Page 162: Registering Fax Destinations

    6. Sending and Receiving a Fax Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. The Address Book can also be edited using Smart Organizing Monitor. For details, see the Smart Organizing Monitor Help.
  • Page 163: Modifying Or Deleting Fax Destinations

    Registering Fax Destinations Modifying or Deleting Fax Destinations Press the [ ] key. CTT006 Press the [ ] or [ ] key to select [Address Book], and then press the [OK] key. Press the [ ] or [ ] key to select [Fax Speed Dial Dest.], and then press the [OK] key. Press the [ ] or [ ] key to select the Speed Dial number, and then press the [OK] key.
  • Page 164 6. Sending and Receiving a Fax To delete a fax destination, select the destination in [Speed Dial Destination List:], and then click [Delete]. Click [Apply] located in the lower part of the window. Click [OK]. Click [Close].
  • Page 165: Sending A Fax

    Sending a Fax Sending a Fax • It is recommended that you call the receiver to inquire if they received the fax you send important documents. A fax number can contain 0 to 9, pause, " ", and " ". If necessary, insert a pause in the fax number.
  • Page 166: Basic Operation For Sending A Fax

    6. Sending and Receiving a Fax Press the [ ] key. CTT006 Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key. Press the [ ] or [ ] key to select [TX Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Immediate TX], and then press the [OK] key.
  • Page 167: Canceling A Fax

    Sending a Fax Press the [ ] key. CTT008 Depending on the machine's settings, you may be prompted to enter the fax number again if you manually entered the destination fax number. If the fax numbers do not match, go back to Step 3. When you place original on the exposure glass and Memory Transmission mode is enabled, perform the following steps to scan the subsequent pages of the original.
  • Page 168: Specifying The Fax Destination

    6. Sending and Receiving a Fax Press the [ ] key. CTT007 Press the [1] key. To cancel sending a fax, press the [1] key (1: Yes). To continue sending a fax, press the [2] key (2: No). • If you cancel sending a fax while broadcasting, only the fax to the current destination is canceled. The fax will be sent to the subsequent destinations as normal.
  • Page 169 Sending a Fax Specifying the destination using Speed Dial Press the [ ] key. CTT102 Place the original on the exposure glass or in the ADF. Press the [ ] key. CTT105 Enter the Speed Dial number using the number keys, and then press the [OK] key. Press the [ ] key.
  • Page 170 6. Sending and Receiving a Fax If you have more originals to scan, press the [1] key within 60 seconds, place the next original on the exposure glass, and then press the [OK] key. Repeat this step until all originals are scanned. When all originals have been scanned, press the [2] key to start sending the fax.
  • Page 171: Useful Sending Functions

    Sending a Fax Press the [ ] key. CTT102 Place the original on the exposure glass or in the ADF. Add a destination by using one of the following methods: To add a Speed Dial destination 1. Press the [ ] key.
  • Page 172 6. Sending and Receiving a Fax Sending a fax using On Hook Dial The On Hook Dial function allows you to check the destination's status while listening to the tone from the internal speaker. This function is useful when you want to ensure that the fax will be received. •...
  • Page 173 Sending a Fax CTT105 2. Select a destination using the number keys, and then press the [OK] key. To add a manually-specified destination 1. Enter the destination fax number using the number keys. If you hear a high pitched tone, press the [ ] key.
  • Page 174: Specifying The Scan Settings

    6. Sending and Receiving a Fax Press the [ ] key. CTT008 If the original is placed on the exposure glass, press the [1] key (1: TX). Replace the handset. Specifying the Scan Settings Adjusting image density There are five image density levels. The darker the density level, the darker the printout. Press the [ ] key.
  • Page 175 Sending a Fax Specifying the resolution Standard Select this when the original is a printed or typewritten document with normal-sized characters. Detail Select this when the original is a document with small print. Photo Select this when the original contains images such as photographs or shaded drawings. Press the [ ] key.
  • Page 176: Using The Fax Function From A Computer (Pc Fax)

    6. Sending and Receiving a Fax Using the Fax Function from a Computer (PC FAX) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document.
  • Page 177: Configuring Transmission Settings

    Using the Fax Function from a Computer (PC FAX) • A fax number can contain 0 to 9, "P" (pause), "T" (tone), " ", and " ". • To use tone services on a pulse-dialing line, insert "T" in a fax number. "T" switches the dialing mode from pulse to tone temporarily.
  • Page 178: Configuring The Pc Fax Address Book

    6. Sending and Receiving a Fax Configuring the PC FAX Address Book This section describes the PC FAX address book. Configure the PC FAX address book on the computer. The PC FAX address book allows you to specify PC FAX destinations quickly and easily. The PC FAX address book can contain up to 100 entries, including individual destinations and groups of destinations.
  • Page 179: Editing A Fax Cover Sheet

    Using the Fax Function from a Computer (PC FAX) Enter the group name, and then click [OK]. Select the destination you want to include in the group from the [Address List:] area, and then click [Add to Group]. To delete a destination from a group, select the destination you want to delete from [Group Members List:], and then click [Delete Member].
  • Page 180: Receiving A Fax

    6. Sending and Receiving a Fax Receiving a Fax • When receiving an important fax, we recommend you check the contents of the received fax with the sender. • The maximum number of fax pages that can be received and stored in the machine’s memory is 100 pages (50 jobs).
  • Page 181 Receiving a Fax Press the [ ] key. CTT006 Press the [ ] or [ ] keys to select [Fax Features], and then press the [OK] key. Press the [ ] or [ ] keys to select [RX Settings], and then press the [OK] key. Press the [ ] or [ ] keys to select [Switch RX Mode], and then press the [OK] key.
  • Page 182 6. Sending and Receiving a Fax Receiving a fax in Auto mode When the reception mode is set to Auto mode, the machine automatically answers all incoming calls in fax reception mode. • You can specify the number of times the external phone rings before the machine starts to receive a fax by [Number of Rings] setting under [Fax Features].
  • Page 183: Lists/Reports Related To Fax

    Lists/Reports Related to Fax Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Fax Journal Prints a fax transmission and reception journal for the last 100 jobs. • TX Status Report Prints out the latest Transmission result. •...
  • Page 184 6. Sending and Receiving a Fax...
  • Page 185: Configuring The Machine Using The Control Panel

    7. Configuring the Machine Using the Control Panel Basic Operation • Type 1 and 2 models do not have [Scanner Features] and [Network Settings]. • Type 4 models do not have [Scanner Features], [Network Settings], [Fax Features], and [Address Book]. •...
  • Page 186: Copier Features Settings

    7. Configuring the Machine Using the Control Panel Copier Features Settings Sort Configures the machine to sort the output pages into sets when making multiple copies of a multi- page document (P1, P2, P1, P2...). Default: [Off] • On • Off Original Type Specifies the original type to optimize the copy quality.
  • Page 187 Copier Features Settings • 82% B5 JIS • 93% • 100% • 122% A5 B5 JIS • 141% A5 • 200% • Zoom: 25-400% Combine Select this to photocopy two or four pages of an original onto a single sheet of paper. Default: [Off] •...
  • Page 188 7. Configuring the Machine Using the Control Panel Toner Saving Reduces toner consumption when printing. When this setting is enabled, print quality may be degraded. Default: [Off] • Off • On Bypass Ppr Settings Paper Size Specifies the paper size. Default: [A4] •...
  • Page 189: Fax Features Settings

    Fax Features Settings Fax Features Settings TX Settings Immediate TX Sets the machine to send a fax immediately when the original is scanned. Default: [Off] • Off Select this when using Memory Transmission. • On Select this when using Immediate Transmission. •...
  • Page 190 7. Configuring the Machine Using the Control Panel Pause Time Specifies the length of pause time when a pause is inserted between the digits of a fax number. Default: 3 seconds • 1 to 15 seconds, in 1 second increments Auto Redial Sets the machine to redial the fax destination automatically when the line is busy or a transmission error occurs.
  • Page 191 Fax Features Settings Number of Rings Specifies how many times the external telephone or handset must rings before the machine starts to receive a fax when [Switch RX Mode] is set to [Auto]. Default: 3 times • 3 to 5 times, in increments of 1 Add Footer Sets the machine to add a footer to every fax you receive.
  • Page 192 7. Configuring the Machine Using the Control Panel Transmission Speed Specifies the transmission speed for the fax modem. Default: [33.6 Kbps] • 33.6 Kbps • 14.4 Kbps • 9.6 Kbps • 7.2 Kbps • 4.8 Kbps • 2.4 Kbps Reception Speed Specifies the reception speed for the fax modem.
  • Page 193 Fax Features Settings Make sure that this setting matches your PBX settings. Otherwise, you may not be able to send faxes to external destinations. Default: 9 • 0 to 999 Fax No. Confirmation If this setting is enabled, when trying to send a fax by manually entering a fax number, the user will be prompted to re-enter the number for confirmation.
  • Page 194 7. Configuring the Machine Using the Control Panel • Do not Auto Print...
  • Page 195: Scanner Features Settings

    Scanner Features Settings Scanner Features Settings Compression You can select the data compression method from [MH], [MR], or [MMR]. Default: [MH] • MH • MR • MMR Maximum Email Size Specifies the maximum size of a file that can be sent by e-mail. Default: [No Limit] •...
  • Page 196: Address Book Settings

    7. Configuring the Machine Using the Control Panel Address Book Settings Fax Speed Dial Dest. Fax numbers and names can be registered in the speed dial list. Up to 100 entries can be registered. To register a fax name containing double-byte characters, use Smart Organizing Monitor. For details, see page 76 "Registering Fax Destinations".
  • Page 197: System Settings

    System Settings System Settings Tray 1 Ppr Settings Paper Size Specifies the paper size. Default: [A4] • A4, B5 JIS, A5, B6 JIS, A6, LG (8 1/2 x 14),LT (8 1/2 x 11), HLT (5 1/2 x 8 1/2), EXE (7 1/4x10 1/2), 16K (197x273mm), 16K (195x270mm), 16K (184x260mm), Custom Paper Type Specifies the paper type.
  • Page 198 7. Configuring the Machine Using the Control Panel Print Job Error Tone Specifies the volume of the beep sound when a print job error occurs. Default: [Middle] Scan Job End Tone Specifies the volume of the beep sound when a scan job is complete. Default: [Off] Scan Job Error Tone Specifies the volume of the beep sound when a scan job error occurs.
  • Page 199 System Settings • Minute: 0 to 59 Program Fax Info. Specifies the user information for sending a fax. • Own Fax Number Specifies the fax number of the machine using up to 20 characters, including 0 to 9, space, and "+". •...
  • Page 200 7. Configuring the Machine Using the Control Panel Language Specifies the language used on the screen and in reports. Default: [Simplified Chinese] • Simplified Chinese • English Fixed USB Port Specifies whether the same driver can be used for multiple machines or not under USB connection. Default: [Off] •...
  • Page 201 System Settings Tray 1 Adjusts the position of Tray 1. Default: [0] • Horizontal (-6 to +6 mm, in 1 mm increments) • Vertical (-6 to +6 mm, in 1 mm increments) Bypass Tray Adjusts the position of the bypass tray. Default: [0] •...
  • Page 202 7. Configuring the Machine Using the Control Panel Resets all settings to the factory default, except for the language, date and time, and fax Speed Dialing settings. • Clear Address Book Deletes all fax speed dial entries.
  • Page 203: Printing Lists/Reports

    Printing Lists/Reports Printing Lists/Reports Printing the Configuration Page Press the [ ] key. CTT006 Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key. Press the [ ] or [ ] key to select types of report, and then press the [OK] key. Types of Report •...
  • Page 204 7. Configuring the Machine Using the Control Panel Fax Speed Dial List Prints a list of Speed Dial entries. Scanner Dest. List Prints a list of scan destinations. Scanner Journal Prints a scanner journal for the last 100 Scan to E-mail, Scan to FTP, and Scan to Folder transmissions.
  • Page 205: Printer Features Settings

    Printer Features Settings Printer Features Settings I/O Timeout Timeout: USB Specifies how many seconds the machine waits for print data if the data is interrupted while being sent from the computer via USB. If the machine does not receive any data within the specified time, the machine only prints the data it has received.
  • Page 206: Network Settings

    7. Configuring the Machine Using the Control Panel Network Settings Machine IPv4 Address • DHCP Activated Sets the machine to receive its IPv4 address, subnet mask, and default gateway address automatically from a DHCP server. When DHCP is used, you cannot specify the IPv4 address, subnet mask, or default gateway address manually.
  • Page 207 Network Settings Displays the IPv6 stateful address. • Manual Config. Add. Specifies the machine's IPv6 address when DHCP is not used. • IPv6 Gateway Address Specifies the IPv6 address of the default gateway. MAC Address Displays the MAC address.
  • Page 208 7. Configuring the Machine Using the Control Panel...
  • Page 209: Configuring The Machine Using Utilities

    8. Configuring the Machine Using Utilities Using Web Image Monitor • Some items can also be configured using the control panel. Available operations The following operations can be performed remotely using Web Image Monitor on a computer: • Displaying the machine’s status •...
  • Page 210: Changing The Interface Language

    8. Configuring the Machine Using Utilities CTT135 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed.
  • Page 211 Using Web Image Monitor Guest Mode In the guest mode, machine status, and settings can be viewed, but the machine settings cannot be changed. 1. Interface Settings The interface setting appears. 2. IPv4 The IPv4 configuration appears. 3. IPv6 The IPv6 configuration appears. 4.
  • Page 212: Changing The Machine Settings

    8. Configuring the Machine Using Utilities 1. Interface Settings You can change the interface setting. 2. IPv4 You can change the IPv4. 3. IPv6 You can change the IPv6. 4. SNMP You can change the SNMP. 5. Administrator Settings You can change the administrator password. 6.
  • Page 213: Settings List

    Using Web Image Monitor Launch the Web browser. In the address bar, enter "http://(machine's IP address)/". Click [Log in]. Enter the administrator password, and then click [Log in]. If you are logging in for the first time, enter "admin133" as the password. In the menu area, select the setting you wish to specify.
  • Page 214 8. Configuring the Machine Using Utilities Configuring the interface settings Click [Interface Settings] to display the page for configuring the interface settings. Item Description Network Displays Ethernet operation status. MAC Address Displays the MAC address (Media Access Control Address) of the network interface board.
  • Page 215 Using Web Image Monitor IPv4 Item Description IPv4 Displays that IPv4 is enabled. Ethernet Item Description Host Name Enter the host name you want to set for the network interface board, using up to 63 characters. The default is RNP, followed by the MAC address of the active interface board.
  • Page 216 8. Configuring the Machine Using Utilities Details Item Description Default Gateway Enter the default gateway address. Address The default gateway address is the IP address of the host or router used as the gateway when communicating (printing or exchanging information) with a computer on another network.
  • Page 217 Using Web Image Monitor Ethernet Item Description Host Name Enter the host name you want to set for the network interface board, using up to 63 characters. The default is RNP, followed by the MAC address of the active interface board. If you change the name to other than the default, the new name cannot begin with "RNP"...
  • Page 218: Configuring The Snmp Settings

    8. Configuring the Machine Using Utilities Details Item Description Default Gateway Enter the default gateway address. Address The default gateway address is the IP address of the host or router used as the gateway when communicating (printing or exchanging information) with a computer on another network.
  • Page 219 Using Web Image Monitor SNMP Item Description SNMP Select whether SNMP is active or inactive for the interface board(s). SNMPv1,v2 Setting Item Description SNMPv1 Trap Select whether to send SNMPv1 trap. Communication SNMPv2 Trap Select whether to send SNMPv2 trap. Communication Community Item...
  • Page 220 8. Configuring the Machine Using Utilities Item Description Protocol, Active/ Configure settings for each protocol used by the community. Inactive Manager Address Enter the host computer's address according to the protocol in use. Configuring the administrator password Click [Administrator Settings] to specify the administrator password. Administrator Settings Item Description...
  • Page 221 Using Web Image Monitor Machine Information Item Description Firmware Version Displays the version of firmware installed on the machine. Engine FW Version Displays the version of the firmware for the machine engine. Machine ID Displays the serial number of the machine. Total Memory Displays the total memory installed in the machine.
  • Page 222: Using Smart Organizing Monitor

    8. Configuring the Machine Using Utilities Using Smart Organizing Monitor • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT014 1. Image area Displays the status of this machine with an icon. 2. Status area •...
  • Page 223: Configuring The Machine Settings

    Using Smart Organizing Monitor 3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see page 171 "Error and Status Messages Appear on the Smart Organizing Monitor".
  • Page 224: Printing The Configuration Page Or Test Page

    8. Configuring the Machine Using Utilities Scanner tab • You can edit the server's properties. • You can register, edit, and delete scan destinations. Printing the Configuration Page or Test Page • When you print the test page, set the paper size to A4 or Letter. When printing other reports, set the paper size to A4, Letter, or Legal.
  • Page 225 Using Smart Organizing Monitor Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model. Click [OK]. On the [User Tool] tab, click [Printer Configuration].
  • Page 226 8. Configuring the Machine Using Utilities...
  • Page 227: Maintaining The Machine

    9. Maintaining the Machine Replacing the Print Cartridge • If "Out of Toner" / "Print Cartridge" is displayed in the control panel, replace the print cartridge by following the procedure described below. However, this message will not be displayed if [Toner End Option] has been set to [Continue Printing].
  • Page 228 9. Maintaining the Machine Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes.
  • Page 229: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
  • Page 230: Cleaning The Inside Of The Machine

    9. Maintaining the Machine Cleaning the Inside of the Machine Open the front cover, and then carefully lower it. Carefully pull out the print cartridge horizontally, holding its center. CTT045 Use a cloth to wipe the inside of the machine toward and away from yourself. CTT176 Wipe carefully so as not to touch any protrusions inside the machine.
  • Page 231: Cleaning The Exposure Glass

    Cleaning the Exposure Glass Cleaning the Exposure Glass Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
  • Page 232: Cleaning The Auto Document Feeder

    9. Maintaining the Machine Cleaning the Auto Document Feeder Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
  • Page 233: 10. Troubleshooting

    10. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet. The power cord is not The machine does not turn on.
  • Page 234: Paper Feed Problems

    10. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See page 21 "Supported Paper".
  • Page 235: Removing Printing Jams

    Paper Feed Problems Problem Solution • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 21 "Supported Paper". Paper gets wrinkles. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
  • Page 236 10. Troubleshooting Removing Jammed Paper from Tray 1 Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 Carefully slide Tray 1 back in until it stops. Open the front cover, and then carefully lower it. CTT054 Carefully pull out the print cartridge horizontally, holding its center.
  • Page 237 Paper Feed Problems Lifting the guide plate, remove the jammed paper carefully. CTT046 Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
  • Page 238 10. Troubleshooting Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 Close the bypass tray.
  • Page 239 Paper Feed Problems Open the fusing cover. CTT079 Push the levers on the sides down with your thumbs. CTT080 Remove the jammed paper carefully. CTT066 Push the levers on the sides up with your thumbs. Close the fusing cover.
  • Page 240: Removing Scanning Jams

    10. Troubleshooting Close the rear cover. CTT044 Removing Scanning Jams Open the ADF cover. CTT038 Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may tear. CTT040...
  • Page 241 Paper Feed Problems Close the ADF cover. CTT039 Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. CTT027 Close the ADF.
  • Page 242: Print Quality Problems

    10. Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
  • Page 243: Printer Problems

    Printer Problems Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.
  • Page 244: Print Positions Do Not Match Display Positions

    10. Troubleshooting Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Check that the page layout settings are properly Page layout settings are not configured properly.
  • Page 245: Copier Problems

    Copier Problems Copier Problems Problem Solution The original was placed with the front and back reversed. Photocopied paper is blank. See page 35 "Placing Originals". Copied pages are too dark or too Adjust the image density. light. Copied pages do not look the same Select the correct scan mode according to the type of original.
  • Page 246: Scanner Problems

    10. Troubleshooting Scanner Problems Problem Solution • The scanning part is dirty. The scanned image is dirty. • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or The original was moved during scanning.
  • Page 247: Fax Problems

    Fax Problems Fax Problems When an error code appears on the fax journal or TX status report The table below describes the meaning of error codes that appear under "Status" on the fax journal or TX status report, and what to do when a particular error code appears. TX Status Report Error Code Solution...
  • Page 248 10. Troubleshooting Fax Journal Error Code Cause Solution Select a transmission speed supported by The recipient’s fax machine does 0001 the recipient fax machine, and resend the not support G3 standard. fax. Print, send, or delete the jobs stored in the 0071 Memory is full.
  • Page 249 Fax Problems Problem Solution • Tray 1 is empty. Load paper in Tray 1. See page 27 "Loading Paper". Cannot print received faxes. • Tray 1 does not contain paper of the right size. Load paper of the right size in Tray 1. •...
  • Page 250: Error And Status Indicate On The Control Panel

    10. Troubleshooting Error and Status Indicate on the Control Panel Messages on the Screen • If the "Service Call: SCXXX" appears, contact your sales or service representative. • Depending on the model you are using, some error messages may not appear. Message Causes Solutions...
  • Page 251 Error and Status Indicate on the Control Panel Message Causes Solutions Cannot Print Fax An appropriate size paper for Load A4, Letter, or Legal size paper in printing faxes is not loaded. Tray 1. Change Paper Size Cannot Print Report An appropriate size paper for Load A4, Letter, or Legal size paper in printing Report is not loaded.
  • Page 252 10. Troubleshooting Message Causes Solutions • Connection Failed • Check that the telephone line is properly connected to the machine. • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Check that you can make calls using the telephone.
  • Page 253 Error and Status Indicate on the Control Panel Message Causes Solutions • If this occurs on the first page: • If this occurs on the first page: The machine's memory reached capacity while Resend the fax in parts as several storing a fax in memory smaller individual faxes, or send at a before transmission.
  • Page 254 10. Troubleshooting Message Causes Solutions Select [600 x 600dpi] in [Resolution:] to Cannot Print The data is too large or reduce the size of data. For details, see the complex to print. Memory Overflow Printer Driver Help. • Press the [ ] key to begin printing, Size Mismatch: or press the [...
  • Page 255 Error and Status Indicate on the Control Panel Message Causes Solutions If the problem involves the FTP/SMB server, check the [Edit Network Scan Destination] setting in Smart Organizing The connection with the FTP/ Communication Error Monitor. SMTP/SMB server was lost #### Server while sending or receiving data.
  • Page 256 10. Troubleshooting Message Causes Solutions Memory Overflow The machine's memory became Send the file at a lower resolution. full while scanning. 1: TX 2: Cancel The number of fax jobs in Fax Job Memory Wait until pending jobs have been memory has reached the limit, Over transmitted.
  • Page 257: Error And Status Messages Appear On The Smart Organizing Monitor

    Error and Status Messages Appear on the Smart Organizing Monitor Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions • The power cable of the machine is not plugged in. • Check the printer power cord. Printer Power Off •...
  • Page 258 10. Troubleshooting Messages of the Print Cartridge Message Causes Solutions The print cartridge is almost Toner Almost Empty Prepare a new print cartridge. empty. The machine has run out of the Replace the print cartridge. See page 141 Out of Toner toner.
  • Page 259: Error And Status Messages Appear In The Pc Fax Window

    Error and Status Messages Appear in the PC FAX Window Error and Status Messages Appear in the PC FAX Window Message Causes Solutions PC FAX has already been launched. The [PC FAX] dialog box is Quit PC FAX once, and then start it up Cannot launch it already open.
  • Page 260 10. Troubleshooting...
  • Page 261: 11. Appendix

    11. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • When operating the machine for the first time, use the print cartridge supplied with this machine. If this cartridge is not initially used, the following problems may occur: •...
  • Page 262: Moving And Transporting The Machine

    11. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...
  • Page 263: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.
  • Page 264: Specifications Of The Machine

    11. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning using the exposure glass 216 mm × 297 mm (8.5 × 11.7 inches) Maximum paper size for scanning using the ADF 216 mm ×...
  • Page 265: Printer Function Specifications

    Specifications of the Machine 150 sheets (70 g/m , 19 lb.) • Bypass Tray 1 sheet (70 g/m , 19 lb.) Maximum loading height 15.5 mm (0.6 inches) Paper output capacity • Output Tray 50 sheets (70 g/m , 19 lb.) •...
  • Page 266: Copier Function Specifications

    11. Appendix First print speed 6 seconds or less (From the start of paper feed action to the completion of paper delivery) 10 seconds or less (From the completion of data processing to the completion of paper delivery) Interface • Ethernet (10BASE-T, 100BASE-TX) •...
  • Page 267: Fax Function Specifications

    Specifications of the Machine 216 × 297 mm (8.5 × 11.7 inches) • ADF 216 × 356 mm (8.5 × 14 inches) Maximum resolution when scanning from the control panel (Scan to E-mail, Scan to FTP, Scan to Folder) 600 × 600 dpi Maximum resolution when scanning from a computer (TWAIN) •...
  • Page 268 11. Appendix Transfer rate 33.6 kbps to 2400 bps (auto shift down system) Data compression methods MH, MR, MMR Memory capacity Transmission: Up to 5 jobs; up to 10 pages per job Reception: Up to 50 jobs; up to 100 pages in the total of all jobs Address book •...
  • Page 269: Trademarks

    Trademarks Trademarks Apple, AppleTalk, Bonjour, ColorSync, Leopard, Macintosh, Mac OS, Power Mac, Safari and TrueType are trademarks of Apple Inc., registered in the United States and other countries. ® Firefox is a registered trademark of the Mozilla Foundation. ® ® ®...
  • Page 270 11. Appendix • The product names of Windows Server 2003 R2 are as follows: ® ® Microsoft Windows Server 2003 R2 Standard Edition ® ® Microsoft Windows Server 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: ®...
  • Page 271: Index

    INDEX Exposure glass............. Exterior..............2 Sided copy............Fax destinations............. Address book............Fax features............Address book (PC FAX)........Fax function............ADF (Auto Document Feeder)......Fax mode screen........... Auto mode............. Fax problems............Firmware.............. Basic operation........39, 46, 65, 99 Broadcast function..........ID Card copy............Image density...........
  • Page 272 Paper mismatch............. Supported paper........... Pause/Redial key..........System information..........PC FAX..............System settings............. Placing originals............ Print area..............Time................ Print cartridge..........141, 177 Toner..............Print quality problems......... Trademarks............Printer features............. Transmission mode..........Printer function............. Troubleshooting..147, 148, 156, 157, 158, 159, Printer problems........... 160, 161 TWAIN..............
  • Page 273 MEMO...
  • Page 274 MEMO M135-8698...
  • Page 276 M135-8698 © 2013...
  • Page 277 Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.
  • Page 279 TABLE OF CONTENTS 1. Guide to the Machine How to Read This Manual..........................3 Introduction..............................3 Legal Prohibition.............................3 Disclaimer................................3 Guide to Components............................4 Exterior................................4 Interior................................5 Installing the Driver and Software........................6 Quick Install for USB............................6 Upgrading or Deleting the Printer Driver......................6 What is Smart Organizing Monitor?.........................8 2.
  • Page 280 Cautions When Cleaning..........................29 Cleaning the Inside of the Machine........................30 6. Troubleshooting Common Problems............................31 Paper Feed Problems............................32 Removing Printing Jams..........................33 Print Quality Problems............................39 Checking the Condition of the Machine....................39 Printer Problems..............................40 Print Positions Do Not Match Display Positions..................41 Error and Status Messages Appear on the Smart Organizing Monitor............42 7.
  • Page 281: Guide To The Machine

    1. Guide to the Machine How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
  • Page 282 1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CTT070 1. [ ] key Press this key to cancel an ongoing print job. 2.
  • Page 283: Guide To Components

    Guide to Components 6. Front Cover Lift up this cover to replace consumables or clear a paper jam. 7. Bypass Tray This tray can hold one sheet of plain paper. 8. Tray 1 This tray can hold up to 150 sheets of plain paper. 9.
  • Page 284: Upgrading Or Deleting The Printer Driver

    1. Guide to the Machine Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7 and Windows Server 2003/2003 R2/2008/2008 R2. The procedure in this section is an example based on Windows 7.
  • Page 285 Installing the Driver and Software Click [OK] to close the printer properties window. Restart the computer. Deleting the printer driver On the [Start] menu, click [Devices and Printers]. Right-click the icon of the printer you want to delete, and then click [Remove device]. Click [Yes].
  • Page 286: What Is Smart Organizing Monitor

    1. Guide to the Machine What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. •...
  • Page 287: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 JIS • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...
  • Page 288 2. Loading Paper • Bypass Tray 1 sheets (70 g/m , 19 lb.)
  • Page 289: Non-Recommended Paper Types

    Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...
  • Page 290: Print Area

    2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...
  • Page 291: Loading Paper

    Loading Paper Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size, paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 292 2. Loading Paper Pinch the end paper guide and slide it inward to match the standard size. CTT074 Fan the paper before loading it in the tray. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CTT075 Carefully push Tray 1 straight into the machine.
  • Page 293 Loading Paper CTT094 Extending Tray 1 to load paper Pull Tray 1 out slowly, and then remove it using both hands. Release the extender locks on both sides of the tray, and then pull out the extender until it clicks. CTT077 Make sure the extender's inner surface and the scale are aligned.
  • Page 294: Loading Paper Into Bypass Tray

    2. Loading Paper Attach the tray cover. CTT095 Loading Paper into Bypass Tray Open the bypass tray. CTT063 Slide the side guides outward, then load paper with the print side up, and push in until it stops against the machine. CTT032...
  • Page 295 Loading Paper Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. CTT094 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
  • Page 296 2. Loading Paper Click [Close]. Changing the custom paper size On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 297: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. After creating a document, open the [Printing Preferences] dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver: •...
  • Page 298: Printing On Both Sides Of Sheets

    3. Printing Documents When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper.
  • Page 299: Canceling A Print Job

    Basic Operation Landscape CTT010 Press the [ ] key. • If the rear cover is open, the paper is delivered from the rear cover. When delivering the paper from the rear cover, the paper is delivered face up. Rearrange the printed sheets in the correct order.
  • Page 300 3. Printing Documents...
  • Page 301: Configuring The Machine Using Smart Organizing Monitor

    4. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT016 1.
  • Page 302: Printing The Configuration Page

    4. Configuring the Machine Using Smart Organizing Monitor • Counter Displays the number of pages that have been printed by the machine. 3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see p.42 "Error and Status Messages Appear on the Smart Organizing Monitor".
  • Page 303: Configuring The Machine Settings

    Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 304: Updating The Firmware

    4. Configuring the Machine Using Smart Organizing Monitor Updating the Firmware • In no event shall the company be held liable to customers for damages of any kind resulting from use or loss of use of this software. • The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software.
  • Page 305: Maintaining The Machine

    5. Maintaining the Machine Replacing the Print Cartridge • This machine does not monitor the remaining toner level, and no message will be displayed to prompt the user to replace the print cartridge if the machine runs out of toner. Replace the print cartridge if the printed image suddenly becomes pale or blurred.
  • Page 306 5. Maintaining the Machine Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes.
  • Page 307: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
  • Page 308: Cleaning The Inside Of The Machine

    5. Maintaining the Machine Cleaning the Inside of the Machine Open the front cover, and then carefully lower it. Carefully pull out the print cartridge horizontally, holding its center. CTT045 Using a cloth, wipe the inside of the machine. CTT047 Slide the print cartridge in horizontally, and then slowly push it in all the way.
  • Page 309: Troubleshooting

    6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet. The power cord is not The machine does not turn on.
  • Page 310: Paper Feed Problems

    6. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See p.9 "Supported Paper". •...
  • Page 311: Removing Printing Jams

    Paper Feed Problems Problem Solution • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See p.9 "Supported Paper". Paper gets wrinkles. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. •...
  • Page 312 6. Troubleshooting Removing Jammed Paper from Tray 1 Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 Carefully slide Tray 1 back in until it stops. Open the front cover, and then carefully lower it. CTT054 Carefully pull out the print cartridge horizontally, holding its center.
  • Page 313 Paper Feed Problems Lifting the guide plate, remove the jammed paper carefully. CTT046 Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
  • Page 314 6. Troubleshooting Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 Close the bypass tray.
  • Page 315 Paper Feed Problems Open the fusing cover. CTT079 Push the levers on the sides down with your thumbs. CTT080 Remove the jammed paper carefully. CTT066 Push the levers on the sides up with your thumbs. Close the fusing cover.
  • Page 316 6. Troubleshooting Close the rear cover. CTT044...
  • Page 317: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
  • Page 318: Printer Problems

    6. Troubleshooting Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.
  • Page 319: Print Positions Do Not Match Display Positions

    Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Check that the page layout settings are properly Page layout settings are not configured properly.
  • Page 320: Error And Status Messages Appear On The Smart Organizing Monitor

    6. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions • The power cable of the machine is not plugged in. • Check the printer power cord. Printer Power Off • The power of the machine •...
  • Page 321: Appendix

    7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred.
  • Page 322: Moving And Transporting The Machine

    7. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...
  • Page 323: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.
  • Page 324: Specifications Of The Machine

    7. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 "...
  • Page 325: Printer Function Specifications

    Specifications of the Machine Maximum loading height 15.5 mm (0.6 inches) Paper input capacity • Output Tray 50 sheets (70 g/m , 19 lb.) • Rear Cover 1 sheet (70 g/m , 19 lb.) Memory 16 MB Power requirements 220-240 V, 5 A, 50/60 Hz Power consumption •...
  • Page 326 7. Appendix Printer language DDST...
  • Page 327: Trademarks

    Trademarks Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 328 7. Appendix ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise ® ® Microsoft Windows Server 2008 Datacenter ® ® Microsoft Windows Server 2008 for Itanium-based Systems ® ® Microsoft Windows Web Server 2008 ® ®...
  • Page 329: Index

    INDEX Paper jam............33, 36 Print area..............Basic operation............Print cartridge..........27, 45 Print quality problems..........Printer function............Changing the custom paper size......Printer problems............. Cleaning............29, 30 Common problems..........Condition of the machine........Quick install for usb..........Configuration page..........Consumables............
  • Page 330 MEMO M133-8620...
  • Page 332 M133-8620 © 2012...
  • Page 333 SP 200/201/202 Series Firmware Update Guide This manual explains how to update the firmware of the following machine: SP 200/SP 200N/SP 200S/SP 200SF/SP 201S/SP 201SF/SP 202S/SP 202SF The following procedure is based on the SP 200 model and Windows 7. •...
  • Page 334 CTT063 10 cm 40 cm (4.0”) (15.8”) CTT062 20 cm (7.9”) 20 cm 45 cm (17.8”) (7.9”) CTT049 CTT021 SP 200S/201S CTT075 10 cm 40 cm CTT054 (4.0”) (15.8”) CTT032 CTT148 20 cm (7.9”) 45 cm 10 cm (17.8”) (4.0”)
  • Page 335 Installing the Driver for USB Selecting the Telephone Setting the Outside Line Connection Connection Using the Fax Function and Reading the Manual Line Type Access Number For details about specifying network settings, If you have selected PBX, use the following Press the [ ] key.
  • Page 336 Software Installation Guide This manual explains how to install the software over a USB or network connection. • Network connection is not available for models SP 200/200S/200SF/201SF/202S. ◆ Flowchart The following flowchart illustrates the software installation procedures over USB and network connections.
  • Page 337 1. USB Quick Install • SP 200, 200N Install the printer driver and Smart Organizing Monitor. • SP 200S, 201S, 202S Install the printer driver, TWAIN driver, WIA driver, and Smart Organ- izing Monitor. • SP 200SF, 201SF, 202SF Install the printer driver, TWAIN driver, WIA driver, PC FAX driver, and Smart Organizing Monitor.
  • Page 338 Quick Install for USB Installing the software. • Do not turn the machine on until you have read how to do so. CTT136 • Do not connect the USB cable to the machine until a message to do so appears. Make sure the machine is off.
  • Page 339 Follow the instructions in the installation wizard. If a message to turn on the power and connect the USB cable appears, do the following: • Turn the power on. CTT061 • Connect the machine and computer with a USB cable. CTT137...
  • Page 340 2. Connecting the Computer and Installing the Software (Network Connection) • Network connection is not available for models SP 200/200S/200SF/201SF/202S. Connect the machine and computer with the Ethernet cable, and then click [Network Quick Install (DHCP)] or [Network Quick Install (Fixed IP)] to install the software. CTT178 1.
  • Page 341 Before Installing the Software To install the software over a network connection, a Ethernet cable and the supplied CD-ROM are required. To automatically obtain the IP address, a router with a built-in DHCP server is re- quired. Selecting the type and method of IP address configuration ■...
  • Page 342 ■ What is a DHCP Server? You can configure settings to automatically obtain the IP address from a DHCP server. A DHCP server is required on the network for the machine to receive an IP address automati- cally. ■ Types of IP addresses that can be configured for the machine (1) Configuring the Machine Settings to Obtain an IPv4 Address Automatically (2) Configuring the Machine's IPv4 Address Manually (3) Configuring the Machine Settings to Obtain an IPv6 Address Automatically...
  • Page 343 Printing a network setting list Before you install the software, print the network setting list to check the network information. • It can take up to two minutes to print the network setting list. ■ Printing a network setting list SP 200N Hold down the [ ] key.
  • Page 344: Quick Install For Network

    Quick Install for Network • For SP 202SF models, specify an IP address using the control panel before installing the driver. For details about doing this, see "Changing the IP Address Settings Using the Control Panel (SP 202SF only)". • In an IPv6 environment, specify an IP address using Web Image Monitor or control panel before installing the driver.
  • Page 345 From the CD-ROM menu, click [Network Quick Install (DHCP)]. CTT193 Read the entire license agreement carefully. If you accept its terms, click [I accept the agreement.], and then click [Next >]. Select [Add a new printer], and then click [Next>]. Select the printer detection method, and then click [Next>].
  • Page 346 From the CD-ROM menu, click [Network Quick Install (Fixed IP)]. CTT190 Read the entire license agreement carefully. If you accept its terms, click [I accept the agreement.], and then click [Next >]. Enter the MAC and IP addresses, and then click [OK]. To specify these in an IPv6 environment, click [Cancel], and then proceed to Step 8.
  • Page 347 If the procedure completes successfully, click [OK]. If the procedure fails, click [OK] to return to the window displayed in Step 6. Try specifying the setting again. If the problem persists, see "Troubleshooting" to check whether there is a problem with the connection or some other issue, or contact your service representative. Select [Add a new printer], and then click [Next>].
  • Page 348 3. Changing the IP Address Settings Changing the IP Address Settings Using the Control Panel (SP 202SF only) Configuring the Machine Settings to Obtain an IPv4 Address Automatically Press the [ ] key. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key.
  • Page 349 Press the [ ] or [ ] key to select [Off], and then press the [OK] key. If you change this setting, the machine automatically reboots itself before the procedure can be completed. When this happens, wait for the reboot to finish, repeat steps 1 to 3, and then proceed to the next step.
  • Page 350 Changing the IP Address Settings Using the Web Image Monitor Starting Web Image Monitor Launch the Web browser. In the address bar, enter "http://(machine's IP address)/". • IPv4 Address Enter the IP address shown on the network setting list. Use a computer using the IP address shown on the network setting list with its variable part modified.
  • Page 351 Configuring the machine's IPv4 address manually Launch Web Image Monitor and log in. Click [IPv4]. Set [DHCP] to [Disable]. CTT167 Specify the IP address in [IPv4 Address]. Specify the subnet mask and default gateway address as required in accordance with the network environment.
  • Page 352 Changing the IPv4 Address Settings Using the Smart Organizing Monitor Resetting Network Settings To change the IP address after moving the machine or in other situations, it is necessary to reset the network settings. SP 200N While holding down the [ ] key, turn the power on.
  • Page 353 Click [OK]. Click [Close]. 4. Troubleshooting USB Connection ■ The USB cable may not be connected properly. Check that the USB cable is connected properly and is undamaged. ■ The CD-ROM may not be inserted properly. Check that the CD-ROM is inserted properly. Check also that it is not damaged and the CD- ROM drive is working properly.
  • Page 355 © 2013 M133-8699...
  • Page 356 Safety Information SP 200/SP 200N/SP 200S/SP 200SF/SP 201S/SP 201SF/SP 202S/SP 202SF This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefi t, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
  • Page 357: Power Switch Symbols

    Power Switch Symbols Handling the Machine's Supplies Safety Labels of This Machine The meanings of the symbols for the switches on this • Positions of RWARNING and When moving the machine, use the inset grips on both machine are as follows: sides, and lift it up slowly.

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