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Ricoh SP 201N Operating Instructions Manual

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Operating Instructions
User Guide
For safe and correct use, be sure to read "Safety Information" before using the machine.

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Summary of Contents for Ricoh SP 201N

  • Page 1 Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read This Manual..........................4 Introduction..............................4 Legal Prohibition.............................4 Disclaimer................................4 About IP Address............................5 Differences in Performance/Functions between Different Models.............5 Model-Specific Information..........................6 Important Safety Instructions ......................7 User Information on Electrical & Electronic Equipment................7 Environmental Advice for Users........................7 Note for the Battery and/or Accumulator Symbol (For EU countries only)..........8 Important Safety Instructions ......................9 Notes to Users in the State of California......................9...
  • Page 4 Canceling a Print Job...........................33 If a Paper Mismatch Occurs..........................34 Continuing Printing Using Mismatched Paper...................34 Resetting the Print Job..........................34 4. Configuring the Machine Using Utilities Using Web Image Monitor..........................35 Displaying Top Page...........................35 Changing the Interface Language......................36 Menu................................36 Changing the Machine Settings.........................38 Settings List..............................39 Using Smart Organizing Monitor........................48 Checking the Status Information.........................48...
  • Page 5 Where to Inquire............................72 Consumables..............................73 Print Cartridge..............................73 Specifications of the Machine.........................74 General Function Specifications.........................74 Printer Function Specifications........................75 Trademarks...............................77 INDEX ................................79...

  • Page 6: How To Read This Manual

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 7: About Ip Address

    In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using. Differences in Performance/Functions between Different Models The differences in main performance/functions between different models are as follows: Type 1 Type 2 Model SP 201N SP 201Nw Wireless LAN Not Available Available...

  • Page 8: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CTT110 The following information is region-specific.

  • Page 9: Important Safety Instructions

    Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.

  • Page 10: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.

  • Page 11: Important Safety Instructions

    Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...

  • Page 13: Guide To The Machine

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CTT108 1. [Job Reset] key Press this key to cancel an ongoing print job. 2.

  • Page 14: Interior

    1. Guide to the Machine 4. Alert Indicator This indicator lights up red when the machine runs out of paper or consumables, when the paper settings do not match the settings specified by the driver, or when other errors occur. 5.
  • Page 15 Guide to Components 1. Print Cartridge A replacement consumable that is required to make prints on paper. For details about replacing the cartridge, see page 53 "Replacing the Print Cartridge".

  • Page 16: What Is Smart Organizing Monitor

    1. Guide to the Machine What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. For details about installing Smart Organizing Monitor, see Software Installation Guide. Smart Organizing Monitor provides the following functions: •...

  • Page 17: Configuring Network Settings

    Configuring Network Settings Configuring Network Settings This section explains how to configure network settings. • Ethernet and wireless LAN settings cannot be enabled at the same time. • Using the supplied CD-ROM, you can install drivers and configure the network settings. For details, see Software Installation Guide.

  • Page 18: Configuring The Wireless Lan Settings

    1. Guide to the Machine Setting the machine to receive an IPv6 address automatically • A DHCP server is required on the network for the machine to receive an IPv6 address automatically. Check that [IPv6] and [DHCPv6] are set to [Enable] in [IPv6] in Web Image Monitor. If [DHCPv6] is set to [Enable], the machine can automatically obtain the IP address.
  • Page 19 Configuring Network Settings • For details about configuring infrastructure mode, see Wi-Fi Settings Guide. Configuring the Ad hoc mode using Smart Organizing Monitor • In Ad Hoc network, every device must be manually assigned an IP address for TCP/IP if there is no DHCP server.
  • Page 20 1. Guide to the Machine WEP Key Security Method Key Length Key Format (Maximum character) Open System – WEP 64 bit ASCII 5 characters Hexadecimal 10 characters 128 bit ASCII 13 characters Hexadecimal 26 characters Shared Key – WEP 64 bit ASCII 5 characters Hexadecimal...
  • Page 21 Configuring Network Settings To select Ad-Hoc mode, press the [Job Reset] key. If the machine has been set to Infrastructure mode, it reboots itself after Step 4 and switches to Ad- hoc mode. If [Wireless LAN Status Report:] is set to [On], a report confirming the completion of wireless LAN setup is printed.
  • Page 22 1. Guide to the Machine...

  • Page 23: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...
  • Page 24 2. Loading Paper • Bypass Tray 1 sheets (70 g/m , 19 lb.)

  • Page 25: Non-Recommended Paper Types

    Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...

  • Page 26: Print Area

    2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...

  • Page 27: Loading Paper

    Loading Paper Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size and paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 28 2. Loading Paper Pinch the end paper guide and slide it inward to match the standard size. CTT074 Fan the paper before loading it in the tray. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CTT075 Carefully push Tray 1 straight into the machine.
  • Page 29 Loading Paper CTT094 Extending Tray 1 to load paper Pull Tray 1 out slowly, and then remove it using both hands. Release the extender locks on both sides of the tray, and then pull out the extender. CTT077 Make sure the extender's inner surface and the scale are aligned. You can adjust the length of the extender in three steps.

  • Page 30: Loading Paper Into Bypass Tray

    2. Loading Paper Attach the tray cover. CTT095 • Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover. Loading Paper into Bypass Tray Open the bypass tray. CTT063 Slide the side guides outward, load paper with the print side up, and then push in until it stops against the machine.

  • Page 31: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    Loading Paper Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. CTT094 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
  • Page 32 2. Loading Paper Click [Close]. Changing the custom paper size On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.

  • Page 33: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. After creating a document, open the [Printing Preferences] dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver: •...

  • Page 34: Printing On Both Sides Of Sheets

    3. Printing Documents When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper.

  • Page 35: Canceling A Print Job

    Basic Operation Landscape CTT010 Press the [Start] key. • If the rear cover is open, the paper is delivered face up from the rear. Rearrange the printed sheets in the correct order. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job.

  • Page 36: If A Paper Mismatch Occurs

    3. Printing Documents If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper. Reset the print job Cancel printing.

  • Page 37: Configuring The Machine Using Utilities

    4. Configuring the Machine Using Utilities Using Web Image Monitor Available operations The following operations can be performed remotely using Web Image Monitor on a computer: • Displaying the machine’s status • Configuring the network settings • Setting the administrator password •...

  • Page 38: Changing The Interface Language

    4. Configuring the Machine Using Utilities CTT184 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed.
  • Page 39 Using Web Image Monitor Guest Mode In the guest mode, machine status, and settings can be viewed, but the machine settings cannot be changed. 1. Interface Settings The interface setting appears. 2. IPv4 The IPv4 configuration appears. 3. IPv6 The IPv6 configuration appears. 4.

  • Page 40: Changing The Machine Settings

    4. Configuring the Machine Using Utilities 1. Interface Settings You can change the interface setting. 2. IPv4 You can change the IPv4. 3. IPv6 You can change the IPv6. 4. SNMP You can change the SNMP. 5. Administrator Settings You can change the administrator password. 6.

  • Page 41: Settings List

    Using Web Image Monitor Click [Log in]. Enter the administrator password, and then click [Log in]. If you are logging in for the first time, enter "admin133" as the password. In the menu area, select the setting you wish to specify. Specify the machine settings.
  • Page 42 4. Configuring the Machine Using Utilities Item Description LAN Type Switch the interface between Ethernet and wireless LAN. This is available only if the device supports both interfaces. Network Displays Ethernet operation status. MAC Address Displays the MAC address (Media Access Control Address) of the network interface board.
  • Page 43 Using Web Image Monitor IPv4 Item Description IPv4 Indicates that IPv4 is enabled. Ethernet Item Description Host Name Enter the host name you want to set for the network interface board or wireless LAN interface unit, using up to 63 characters. The default is RNP, followed by the MAC address of the active interface board.
  • Page 44 4. Configuring the Machine Using Utilities Details Item Description Default Gateway Enter the default gateway address. Address The default gateway address is the IP address of the host or router used as the gateway when communicating (printing or exchanging information) with a computer on another network.
  • Page 45 Using Web Image Monitor Ethernet Item Description Host Name Enter the host name you want to set for the network interface board or wireless LAN interface unit, using up to 63 characters. The default is RNP, followed by the MAC address of the active interface board. If you change the name to other than the default, the new name cannot begin with "RNP"...
  • Page 46 4. Configuring the Machine Using Utilities Details Item Description Default Gateway Enter the default gateway address. Address The default gateway address is the IP address of the host or router used as the gateway when communicating (printing or exchanging information) with a computer on another network.
  • Page 47 Using Web Image Monitor SNMP Item Description SNMP Select whether SNMP is active or inactive for the interface board(s). SNMPv1,v2 Setting Item Description SNMPv1 Trap Select whether to send SNMPv1 trap. Communication SNMPv2 Trap Select whether to send SNMPv2 trap. Communication Community Item...
  • Page 48 4. Configuring the Machine Using Utilities Item Description Protocol, Active/ Configure settings for each protocol used by the community. Inactive Manager Address Enter the host computer's address according to the protocol in use. Configuring the Administrator Password Click [Administrator Settings] to specify the administrator password. Administrator Settings Item Description...
  • Page 49 Using Web Image Monitor Machine Information Item Description Firmware Version Displays the version of firmware installed on the machine. Engine FW Version Displays the version of the firmware for the machine engine. Machine ID Displays the serial number of the machine. Total Memory Displays the total memory installed in the machine.

  • Page 50: Using Smart Organizing Monitor

    4. Configuring the Machine Using Utilities Using Smart Organizing Monitor • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT114 1. Image area Displays the status of this machine with an icon. 2. Status area •...

  • Page 51: Configuring The Machine Settings

    Using Smart Organizing Monitor 4. Message area Displays the status of this machine with a message. For details about error messages, see page 68 "Error and Status Messages Appear on the Smart Organizing Monitor". Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. On the [Start] menu, click [All Programs].

  • Page 52: Printing The Configuration Page Or Test Page

    4. Configuring the Machine Using Utilities Wi-Fi Tab • You can configure basic wireless LAN settings. • You can configure the security settings. Printing the Configuration Page or Test Page • When printing the test page, set the paper size to A4 or Letter. When printing other reports, set the paper size to A4, Letter, or Legal.
  • Page 53 Using Smart Organizing Monitor Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model. Click [OK]. On the [User Tool] tab, click [Printer Configuration].
  • Page 54 4. Configuring the Machine Using Utilities...

  • Page 55: Maintaining The Machine

    5. Maintaining the Machine Replacing the Print Cartridge • Store print cartridges in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time.
  • Page 56 5. Maintaining the Machine Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes.

  • Page 57: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.

  • Page 58: Cleaning The Inside Of The Machine

    5. Maintaining the Machine Cleaning the Inside of the Machine Open the front cover, and then carefully lower it. Carefully pull out the print cartridge horizontally, holding its center. CTT045 Use a cloth to wipe the inside of the machine toward and away from yourself. CTT176 Wipe carefully so as not to touch any protrusions inside the machine.

  • Page 59: Troubleshooting

    6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet. The power cord is not The machine does not turn on.

  • Page 60: Paper Feed Problems

    6. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See page 21 "Supported Paper".

  • Page 61: Removing Printing Jams

    Paper Feed Problems Problem Solution • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 21 "Supported Paper". Paper gets wrinkles. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
  • Page 62 6. Troubleshooting Removing Jammed Paper from Tray 1 Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 Carefully slide Tray 1 back in until it stops. Open the front cover, and then carefully lower it. CTT054 Carefully pull out the print cartridge horizontally, holding its center.
  • Page 63 Paper Feed Problems Lifting the guide plate, remove the jammed paper carefully. CTT046 Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
  • Page 64 6. Troubleshooting Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 Close the bypass tray.
  • Page 65 Paper Feed Problems Open the fusing cover. CTT079 Push the levers on the sides down with your thumbs. CTT080 Remove the jammed paper carefully. CTT066 Push the levers on the sides up with your thumbs. Close the fusing cover.
  • Page 66 6. Troubleshooting Close the rear cover. CTT044...

  • Page 67: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.

  • Page 68: Printer Problems

    6. Troubleshooting Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.

  • Page 69: Print Positions Do Not Match Display Positions

    Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Check that the page layout settings are properly Page layout settings are not configured properly.

  • Page 70: Error And Status Messages Appear On The Smart Organizing Monitor

    6. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions • The power cable of the machine is not plugged in. • Check the printer power cord. Printer Power Off • The power of the machine •...
  • Page 71 Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Select [600 x 600 dpi] in [Resolution:] to The data is too large or Memory Overflow reduce the size of data. For details, see the complex to print. printer driver Help.
  • Page 72 6. Troubleshooting...

  • Page 73: Appendix

    7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications.

  • Page 74: Moving And Transporting The Machine

    7. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...

  • Page 75: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 1,500 pages, 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.

  • Page 76: Specifications Of The Machine

    7. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 "...

  • Page 77: Printer Function Specifications

    Specifications of the Machine Maximum loading height 15.5 mm (0.6 inches) Paper output capacity • Output Tray 50 sheets (70 g/m , 19 lb.) • Rear 1 sheet (70 g/m , 19 lb.) Memory 32 MB Power requirements (mainly Europe and Asia) 220-240 V, 5 A, 50/60 Hz (mainly North America) 120 V, 8 A, 50/60 Hz...
  • Page 78 7. Appendix Interface • Ethernet (10BASE-T, 100BASE-TX) • Wireless LAN (IEEE 802.11 b/g/n) • USB 2.0 Printer language DDST...

  • Page 79: Trademarks

    Trademarks Trademarks ® Firefox is a registered trademark of the Mozilla Foundation. ® ® ® ® ® Microsoft , Windows , Windows Server , Windows Vista , and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 80 7. Appendix ® ® Microsoft Windows Server 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: ® ® Microsoft Windows Server 2008 Foundation ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise •...

  • Page 81: Index

    INDEX Paper jam............59, 62 Paper mismatch............. Basic operation............Print area..............Print cartridge..........53, 73 Print quality problems..........Changing the custom paper size......Printer function............Cleaning............55, 56 Printer problems............. Common problems..........Condition of the machine........Configuration page..........Replace..............Consumables............Smart Organizing Monitor........
  • Page 82 MEMO M144-8670...
  • Page 84 M144-8670 © 2013...

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