Ricoh SP6330 Hardware Manual
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Ricoh SP6330 Hardware Manual

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Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety
Information before using the machine.
1
Guide to the Printer
2
Installing Options
3
Connecting the Printer Cables
4
Configuration
5
Paper and Other Media
6
Replacing Consumables and Maintenance Kit
7
Cleaning the Printer
8
Adjusting the Printer
9
Troubleshooting
10
Removing Misfed Paper
11
Appendix

Operating Instructions

Hardware Guide

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Table of Contents
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Summary of Contents for Ricoh SP6330

  • Page 1: Operating Instructions

    Operating Instructions Hardware Guide Guide to the Printer Installing Options Connecting the Printer Cables Configuration Paper and Other Media Replacing Consumables and Maintenance Kit Cleaning the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information before using the machine.
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Positions of WARNING and CAUTION labels....................5 Power Switch Symbols...........................6 Manuals for This Printer............................7 How to Read This Manual..........................8 Symbols................................8 Model-Specific Information..........................9 List of Options..............................10 Installing the Operating Instructions.......................11 Installing the HTML Format Manuals......................11 Opening the HTML Format Manuals......................11 1.
  • Page 4 Installing the IEEE 1284 Interface Board....................47 Installing SD Memory Card Options......................50 Attaching the Duplex Unit..........................52 3. Connecting the Printer Cables Ethernet Cable Connection..........................55 Reading the LED Lamps..........................58 USB Cable Connection............................60 Parallel Cable Connection..........................62 4. Configuration Ethernet Configuration.............................63 Specifying an IP Address (No DHCP)......................64 Receiving an IP Address Automatically (DHCP)..................66 Configuring Network Settings When Using NetWare................67 Setting the Ethernet Speed..........................69...
  • Page 5 Loading Paper..............................96 Loading Paper in Tray 1 and the Optional Paper Feed Unit..............96 Loading Paper in the Bypass Tray......................109 Loading Envelopes............................115 Switching Between Paper Trays.......................120 Printing on Orientation-Fixed or Two-Sided Paper................121 Using Paper Types that Have Unique Names.....................123 From Registration of User Paper Types to Use..................123 Registering Names to Paper Types......................124 Setting User Paper Types to Trays......................125 Printing Using Registered Paper Types....................126...
  • Page 6 Checking the Port Connection........................181 Other Printing Problems..........................182 When You Cannot Print Properly......................182 Paper Misfeeds Occur Frequently......................184 The printed image is different from the image on the computer............185 When Printer is Not Functioning Properly....................187 Additional Troubleshooting...........................188 Using the Envelope Lever..........................190 When Printing on Envelopes Frequently....................192 10.

  • Page 7: Positions Of Warning And Caution Labels

    Positions of WARNING and CAUTION labels This printer has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the printer as indicated. BVP102 BMU149S Do not incinerate toner or toner containers. Toner dust may cause flashback when exposed to open flames. BVN157 The inside of this printer becomes very hot.

  • Page 8: Power Switch Symbols

    BVP116 The printer weights approximately 22.5 kg (49.6 lb.). When moving the printer, detach the optional paper feed and duplex units first, and then use the inset grips on both sides to lift the printer. Otherwise the printer could break or cause injury if dropped. BVN235 The inside of this printer becomes very hot.

  • Page 9: Manuals For This Printer

    Manuals for This Printer Read this manual carefully before you use this printer. Refer to the manuals that are relevant to what you want to do with the printer. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. •...

  • Page 10: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the printer, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the printer's functions, and instructions on resolving user errors.

  • Page 11: Model-Specific Information

    Model-Specific Information In this manual, the following symbols indicate information that relates to a specific printer model. This indicates information about the 220 to 240 V model printer. Read if you have purchased this model. This indicates information about the 120 V model printer. Read if you have purchased this model.

  • Page 12: List Of Options

    List of Options This section provides a list of options for this printer, and how they are referred to as in this manual. Option List Referred to as Paper Feed Unit PB3090 Paper feed unit Duplex Unit Type AD610 Duplex unit Envelope Feeder Type 610 Envelope feeder Hard Disk Drive Type 2670...

  • Page 13: Installing The Operating Instructions

    Installing the Operating Instructions This section explains how to use HTML format manuals. Installing the HTML Format Manuals The supplied “Manuals” CD-ROMs contain HTML format manuals. For easy access, we recommend you install the manuals on a computer. • The system requirements for installing the manuals are as follows: •...
  • Page 14 Opening from the Icon This section explains how to open a manual using its desktop icon. Double-click the icon on your desktop. The browser opens and the manual appears. Opening from the [Start] Menu This section explains how to open a manual from the [Start] menu. On the [Start] menu, point to [All Programs] (for operating systems other than Windows XP: [Programs]), then [Product Name], and then click the manual you want to view.

  • Page 15: Guide To The Printer

    1. Guide to the Printer This chapter explains the names and functions of the printer's components. Exterior: Front View This section introduces the names of the various parts on the front and right side of the printer and outlines their functions. BVP011 1.
  • Page 16 1. Guide to the Printer 7. Paper Exit Cover Open this cover to remove jammed paper. 8. Exhaust Vent Releases hot air from the printer's interior to prevent internal components overheating. The direction of exhaust from this vent can be adjusted. Do not block or obstruct the printer's vents.

  • Page 17: Exterior: Rear View

    Exterior: Rear View Exterior: Rear View This section introduces the names of the various parts on the rear and left side of the printer and outlines their functions. BVN004 1. Rear Cover Remove this to install the optional duplex unit or to replace the fusing unit. 2.
  • Page 18 1. Guide to the Printer 9. USB Port B Use this port to connect a computer directly to the printer via a USB cable. 10. USB Port A Use this port to connect an external device such as an IC card reader to the printer.

  • Page 19: Interior

    Interior Interior [Front view] [Back view] BVP007 1. Toner Cartridge (Print Cartridge) Contains toner and the photo conductor unit. When "Replace print cartridge." appears on the display, replace this unit. 2. Front Cover Open this to access the printer's interior. 3.
  • Page 20 1. Guide to the Printer 9. Envelope lever Use this lever if envelopes become wrinkled during printing. Raising or lowering the envelope lever according to the thickness of the paper you are printing on can improve print quality.

  • Page 21: Control Panel

    Control Panel Control Panel This section explains names and usage of the parts of the control panel. BVP005 1. Display Displays current printer status and error messages. Entering energy saver mode turns off the back light. For details about energy saver mode, see Software Guide. 2.
  • Page 22 1. Guide to the Printer 8. [Suspend/Resume] Key Press this key to suspend a print job. The key lights up while the job is suspended. To resume the job, press this key again. 9. [Escape] Key Press this key to return to the previous display. 10.

  • Page 23: Turning The Printer's Power On And Off

    Turning the Printer's Power On and Off Turning the Printer's Power On and Off This section explains the procedures for turning the printer's power on and off. • It is dangerous to handle the plug with wet hands. Doing this may result in receiving an electric shock. •...
  • Page 24 1. Guide to the Printer Press the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Shutdown], and then press the [OK] key. Press [Yes]. Wait until a screen prompting you to turn off the main power appears, then turn the power switch to Off.

  • Page 25: Display Panel

    Display Panel Display Panel This section explains configuration using the initial screen of the display panel. The items are highlighted when selected. • Do not touch the display panel. The following screen appears when you turn on the printer. BVP008S 1.

  • Page 26: Reading The Display And Using Keys

    1. Guide to the Printer Reading the Display and Using Keys BVP009 1. Selection keys Correspond to the function items shown on the bottom line of the display. When this manual instructs you to "press [Option]", press the left selection key. 2.

  • Page 27: Installing Options

    2. Installing Options This chapter explains how to install various options for this printer. Available Options By installing options, you can improve printer performance and expand the available features. • Before installing options, the printer should be turned off and unplugged for at least an hour. Components inside the printer become very hot, and can cause a burn if touched.

  • Page 28: Installing Options

    2. Installing Options Install the optional interface board. Install the optional Gigabit Ethernet board, wireless LAN interface unit, or IEEE 1284 interface board in the slot. Insert SD card options. Install the security unit (Data Overwrite Security Unit Type L), or the VM card (VM Card Type K). Insert these units into the SD card slot on the controller board.
  • Page 29 Available Options Install the duplex unit by removing the rear cover of the printer. See p.52 "Attaching the Duplex Unit". • Up to two paper feed units can be attached. • The upper optional paper feed unit is displayed with "Tray 2", and the lower unit is displayed with "Tray 3"...

  • Page 30: Caution When Re-Installing The Controller Board

    2. Installing Options • Wireless LAN interface unit • Gigabit Ethernet board • IEEE 1284 interface board Caution when re-installing the controller board This section describes handling the controller board when installing options. If you slide out the controller board to install units, carefully read the instruction to re-install the controller board.

  • Page 31: Attaching The Paper Feed Unit

    Attaching the Paper Feed Unit Attaching the Paper Feed Unit When installing multiple options, install the paper feed unit first. • Before moving the printer, unplug the power cord from the outlet. If the cord is unplugged abruptly, it could become damaged. Damaged plugs or cords can cause an electrical or fire hazard. •...
  • Page 32 2. Installing Options Lift the printer using the inset grips on both sides of the printer. BVN206 Align the holes over the pins, and then lower the printer gently onto the paper feed unit. There are three pins on the top of the paper feed unit that point straight up. On the bottom of the printer, there are three holes.
  • Page 33 Attaching the Paper Feed Unit • p.163 "Adjusting Tray Registration"...

  • Page 34: Attaching The Envelope Feeder

    2. Installing Options Attaching the Envelope Feeder • Pull out only one paper tray at a time. Having multiple paper trays fully extended could cause the printer to topple. • The tray of the upper optional paper feed unit (Tray 2) is beneath the standard paper tray (Tray 1). •...
  • Page 35 Attaching the Envelope Feeder Lift the front end of the envelope feeder, and slide it carefully into the paper feed until it stops. BVP003 • This unit is a tray that slides into the optional paper feed unit. Without the optional paper feed unit, this envelope feeder cannot be used.

  • Page 36: Installing The Memory Expansion Units

    2. Installing Options Installing the Memory Expansion Units • Do not touch the inside of the controller board compartment. Doing so may cause a printer malfunction or a burn. Installing the Hard Disk • Before touching the hard disk, touch something metal to discharge any static electricity. Static electricity can damage the hard disk.
  • Page 37 Installing the Memory Expansion Units The removed screws are required in fastening the controller board. Pull out the handle of the controller board. BVN023 Pull the handle, and then slide the controller board out. BVN024 Place the controller board on a flat surface. The hard disk is installed in the slot shown in the illustration below.
  • Page 38 2. Installing Options BVN026 Fit the hard disk on the connector of the controller board carefully. BVN027 Tighten the two screws by turning them clockwise with a coin, and then secure the hard disk board by tightening the third screw from the under side of the controller board. BVN028 To install other options on the controller board, follow the installation procedure shown in the documentation provided with the option.
  • Page 39 Installing the Memory Expansion Units Match the controller board to the top and bottom rail using the " " mark, and then slide it into the printer slowly until it stops. BVN029 Hold the printer with one hand, and then push the lower handle of the controller board with the palm of your other hand, until it stops.

  • Page 40: Installing The Sdram Module

    2. Installing Options Fasten the controller board to the printer with the two screws. BVN031 • Use a coin or similar object if the screws do not turn easily. • After finishing installation, you can check whether the hard disk is properly installed: Print the configuration page from the [List/Test Print] menu.
  • Page 41 Installing the Memory Expansion Units Remove the two screws holding the controller board in place. BVN022 The removed screws are required in fastening the controller board. Pull out the handle of the controller board. BVN023 Pull the handle, and then slide the controller board out. BVN024 Place the controller board on a flat surface.
  • Page 42 2. Installing Options BVN032 Push out the latches at both ends of the memory module slot ( ). Align the notches on the SDRAM module with the protrusions in the slot, and the carefully push in the SDRAM module at an angle ( ). BVN033 Holding the SDRAM module at an angle, press it down until it clicks into place.
  • Page 43 Installing the Memory Expansion Units Match the controller board to the top and bottom rail using the " " mark, and then slide it into the printer slowly until it stops. BVN029 Hold the printer with one hand, and then push the lower handle of the controller board with the palm of your other hand, until it stops.
  • Page 44 2. Installing Options Fasten the controller board to the printer with the two screws. BVN031 • Use a coin or similar object if the screws do not turn easily. • After finishing the installation, you can check the memory unit is properly installed: Print the configuration page from the [List/Test Print] menu.

  • Page 45: Installing The Interface Units

    Installing the Interface Units Installing the Interface Units • Do not touch the inside of the controller board compartment. Doing so may cause a printer malfunction or a burn. Installing the Wireless LAN Interface Unit • Before you begin any installation, always ground yourself by touching something metal to discharge any static electricity.
  • Page 46 2. Installing Options When the wireless LAN unit is installed, the slot cover is no longer required. However, we recommend you keep the cover for future use. Attach the wireless LAN interface unit. Insert the end of the wireless LAN interface unit into the slot. BVN037 Fasten the wireless LAN interface unit to the controller board with the two screws.

  • Page 47: Installing The Gigabit Ethernet Board

    Installing the Interface Units • p.71 "Wireless LAN Configuration" Installing the Gigabit Ethernet Board • The printer's Ethernet and USB ports are not available when the Gigabit Ethernet board is attached to the printer. Use the Ethernet and USB ports on the Gigabit Ethernet board. •...
  • Page 48 2. Installing Options Remove the two screws and the slot cover of the Gigabit Ethernet board mounting bracket. BVN036 When the Gigabit Ethernet board is installed, the slot cover is no longer required. However, we recommend you keep the cover for future use. Attach the Gigabit Ethernet board to the controller board.

  • Page 49: Installing The Ieee 1284 Interface Board

    Installing the Interface Units • After finishing installation, check the Gigabit Ethernet board is installed properly: print the configuration page from the [List/Test Print] menu. If it is installed properly, you will see "Gigabit Ethernet" for "Device Connection" on the configuration page. •...
  • Page 50 2. Installing Options Remove the two screws and the slot cover of the IEEE 1284 interface board mounting bracket. BVN036 When the IEEE 1284 interface board is installed, the slot cover is no longer required. However, we recommend you keep the cover for future use. Attach the IEEE 1284 interface board to the controller board.
  • Page 51 Installing the Interface Units • After finishing installation, you can check the IEEE1284 interface board is properly installed: Print the configuration page from the [List/Test Print] menu. If it is installed properly, "Parallel Interface" will appear for "Device Connection" on the configuration page. •...

  • Page 52: Installing Sd Memory Card Options

    2. Installing Options Installing SD Memory Card Options Installing the data overwrite security unit or VM card. • Keep SD memory cards out of reach of children. If a child swallows a SD memory card, consult a doctor immediately. • Do not subject the optional cards to physical shock. Check the package contains the following: BFL308S Turn off the power, and then unplug the power cable.
  • Page 53 Installing SD Memory Card Options Insert the SD card into the slot until it clicks. BVN048 Insert the SD card in the appropriate slot as follows: • Upper slot: Data overwrite security unit • Lower slot: VM card Reattach the cover over the optional card. Fasten the screw to secure the cover. BVN049 •...

  • Page 54: Attaching The Duplex Unit

    2. Installing Options Attaching the Duplex Unit • If you attach the duplex unit and the paper feed unit, the paper feed unit must be attached prior to attaching the duplex unit. • Check the printer nameplate to confirm the model code. Check the contents of the box for the following items: BVN050 Turn off the power of the printer, and then unplug the power cable.
  • Page 55 Attaching the Duplex Unit Lower the rear cover until it is horizontal, and then pull it away. BVN053 Place the power cable inside the slot on the side of the duplex unit, and then push the duplex unit along the rails in the back of the printer. BVN054 Push the duplex unit securely into the printer.
  • Page 56 2. Installing Options • If the printing position is not correct, adjust the registration of the trays. For more information about adjusting the registration of the trays, see "Adjusting Tray Registration". • When the duplex unit is installed, the rear cover is no longer required. However, we recommend you keep the cover for future use.

  • Page 57: Connecting The Printer Cables

    3. Connecting the Printer Cables This chapter explains how to connect network and USB cables. Ethernet Cable Connection Prepare a hub and other network devices, and connect the Ethernet cable to the printer. Connect 10BASE-T or 100BASE-TX cable to the printer's Ethernet port. For 1000BASE-T, the optional Gigabit Ethernet board is available.
  • Page 58 3. Connecting the Printer Cables Do not attach the ferrite core. Connect the Ethernet cable to the Ethernet port. BVN056 BVN152 Connect the other end of the cable to the network, such as a hub. Connecting to the Ethernet port of the Gigabit Ethernet board Attach the ferrite core to the Gigabit Ethernet cable.
  • Page 59 Ethernet Cable Connection BVP104 Attach the other ferrite core about 10 cm (4 inches) ( ) from this core making a loop as shown. BVN156 Connect the Ethernet cable to the Gigabit Ethernet board. BVP105...

  • Page 60: Reading The Led Lamps

    3. Connecting the Printer Cables BVN058 Connect the other end of the cable to the network, such as a hub. • The printer's Ethernet and USB port B are not available when the Gigabit Ethernet board is attached to the printer. •...
  • Page 61 Ethernet Cable Connection For the Gigabit Ethernet board BTH022S 1. Indicator (green) When 10BASE-T is operating, the LED is lit green. When 100BASE-TX is operating, it is turned off. 2. Indicators (both green and yellow) When 1000BASE-T is operating, both LED are lit. 3.

  • Page 62: Usb Cable Connection

    3. Connecting the Printer Cables USB Cable Connection • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits. •...
  • Page 63 USB Cable Connection BVN062 Connect the opposite end's flat connector to the desired device such as your computer's USB interface, or a USB hub. The printer is now connected to the computer. The Plug and Play screen appears on the computer display.

  • Page 64: Parallel Cable Connection

    3. Connecting the Printer Cables Parallel Cable Connection The type of cable required varies depending on the computer you are using. Make sure to use the interface cable compliant with your computer. • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits.

  • Page 65: Configuration

    4. Configuration This chapter explains supported network connections, and settings for the IP addresses and the Wireless LAN security. Ethernet Configuration Configure the following network settings according to the network environment using the control panel. • The following table shows the control panel settings and their default values. These items appear in the [Host Interface] menu.

  • Page 66: Specifying An Ip Address (No Dhcp)

    4. Configuration • If the printer is already placed on a TCP/IP-capable environment, you can also use a Web browser to configure the IP address-related settings. Specifying an IP Address (No DHCP) Follow this procedure to assign a specific IP address to the printer. This is only necessary when you use the printer on a network without DHCP, or want to prevent the printer's IP address from changing.
  • Page 67 Ethernet Configuration Press the [ ] or [ ] key to select the appropriate network protocol, and then press the [OK] key. Press the [ ] or [ ] key to select [Active] or [Inactive], and then press the [OK] key. Set other protocols you need to set in the same way.

  • Page 68: Receiving An Ip Address Automatically (Dhcp)

    4. Configuration Press the [ ] or [ ] key to select [Specify], and then press the [OK] key. If you do not select [Specify] in this step, the address you set will not be saved. Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings.

  • Page 69: Configuring Network Settings When Using Netware

    Ethernet Configuration Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key. Press the [ ] or [ ] key to select [Auto-Obtain (DHCP)], and then press the [OK] key. The printer will automatically receive an IP address.
  • Page 70 4. Configuration • Usually, you can use the default (Auto Select). When you first select [Auto Select], the frame type detected by the printer is adopted. However, if your network can use more than two frame types, the printer may fail to select the correct frame type with [Auto Select] selected. In this case, select the preferred frame type.

  • Page 71: Setting The Ethernet Speed

    Ethernet Configuration Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings. • For details about printing the configuration page, see "List/Test Print Menu", Software Guide. Setting the Ethernet Speed You can set the speed that the printer will use for Ethernet communications. In most cases, this should be left on the default setting, [Auto Select].
  • Page 72 4. Configuration Press the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Ethernet Speed], and then press the [OK] key.

  • Page 73: Wireless Lan Configuration

    Wireless LAN Configuration Wireless LAN Configuration Configure the following wireless LAN settings according to the network environment using the control panel. • Ethernet and Wireless LAN cannot be used at the same time. • To use wireless LAN, set as follows using the control panel: press the [Menu] key, select [Host Interface], [Network], [LAN Type], and then select [Wireless LAN].
  • Page 74 4. Configuration Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Communication Mode], and then press the [OK] key. Press the [ ] or [ ] key to select the transmission mode of the wireless LAN, and then press the [OK] key.

  • Page 75: Setting The Ssid

    Wireless LAN Configuration Press the scroll keys to select the Ad-hoc channel, and then press the [OK] key. Select an Ad-hoc channel according to the IEEE 802.11 standard you are using. When using IEEE 802.11 b/g: Channels 1 to 13 Channels 1 to 11 When using IEEE 802.11 a: Channels 36,40,44,48...

  • Page 76: Confirming Wireless Network Connectivity

    4. Configuration Press the scroll keys to enter characters, and then press [Accept]. You can switch among upper/lower cases, numeric codes, and symbols by pressing [ABC/123]. The characters that can be used are ASCII 0 × 20-0 × 7e (32 bytes). Press the [Menu] key to return to the initial screen.

  • Page 77: Cautions When Using A Wireless Lan

    Wireless LAN Configuration Cautions When Using a Wireless LAN A wireless LAN uses radio waves instead of cables to send and receive data. Because radio waves usually pass through walls and other obstructions, the following problems may arise if you do not configure wireless security settings.

  • Page 78: Setting Security Method Of Wireless Lan

    4. Configuration Setting Security Method of Wireless LAN Setting a WEP Key If the wireless network uses WEP to encrypt transmitted data, the corresponding WEP key must be set to the printer to allow communications with other network devices. Ask the network administrator for the WEP key to use. In the [Wireless LAN] menu, press the [ ] or [ ] key to select [Security Method], and then press the [OK] key.

  • Page 79: Setting Wpa

    Setting Security Method of Wireless LAN • Up to 10 or 26 hexadecimal characters and 5 or 13 ASCII characters can be entered. • For ASCII character strings, uppercase and lowercase letters are differentiated, so be sure to enter characters in the required case. Press the [ ] or [ ] key to select [WEP], and then press the [OK] key.
  • Page 80 4. Configuration Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Security Method], and then press the [OK] key. Press the [ ] or [ ] key to select [WPA], and then press [Details]. Press the [ ] or [ ] key to select [Encryption Method], and then press the [OK] key.
  • Page 81 Setting Security Method of Wireless LAN Press the [ ] or [ ] key to select [Authentication Method], and then press the [OK] key. Press the [ ] or [ ] key to select authentication method, and then press the [OK] key. Authentication settings are as follows: •...
  • Page 82 4. Configuration Press the scroll keys to enter the Pre-Shared Key, and then press the [OK] key. • When entering a character, pressing [OK] will mask it with an asterisk for security reasons. • Enter the Pre-Shared Key using between 8 and 63 ASCII characters. •...

  • Page 83: Configuring Ieee 802.1X (Wpa/Wpa2)

    Configuring IEEE 802.1X (WPA/WPA2) Configuring IEEE 802.1X (WPA/WPA2) WPA/WPA2 uses an authentication server to provide greatly enhanced security compared to WPA-PSK/ WPA2-PSK IEEE 802.1X (WPA/WPA2) can be configured using Web Image Monitor's administrator mode. To configure the settings when using Ethernet; select [Host Interface] and [IEEE802.1X Auth.(Ethernet)] in [Network] on the display, and then select [Active].
  • Page 84 4. Configuration Enter "http://(printer's address)/" in the address bar of a Web browser. Enter your user name and password, and then click [Login]. For details about the login user name and password, consult your administrator. Click [Configuration]. Click [Device Certificate] in “Security” area. Check [Certificate 2] on the “Device Certificate”...

  • Page 85: Setting Items Of Wpa/Wpa2

    Configuring IEEE 802.1X (WPA/WPA2) Setting Items of WPA/WPA2 Start your Web browser. Enter "http://(printer's address)/" in the address bar of a Web browser. Enter your user name and password, and then click [Login]. For details about the login user name and password, consult your administrator. Click [Configuration], and then click [Wireless LAN Settings] in the “Interface”...
  • Page 86 4. Configuration...

  • Page 87: Paper And Other Media

    5. Paper and Other Media This chapter explains the paper sizes and types supported by this printer, and how to load paper in the paper trays. Supported Paper for Each Tray This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer.
  • Page 88 5. Paper and Other Media Metric version / Inch version A3 , B4 JIS , A4 , B5 JIS , A5 , A6 , 8K , 16K 120 V " × 13" (Folio) , 8" × 13" (F/GL) , 7 "...
  • Page 89 Supported Paper for Each Tray Input Paper Sizes Envelope Feeder Unit The following paper size is supported but the paper size should be set with the control panel. There is no dial on the tray. Metric version / Inch version Com#10 Env.

  • Page 90: Paper Recommendations

    5. Paper and Other Media Paper Recommendations Loading Paper • Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. • When printing on OHP transparencies that have a print side, load them with the print side facing up on the bypass tray.
  • Page 91 Paper Recommendations Printer driver setup Click [Plain (60 to 105 g/m )] or [Plain & Recycled] in the "Paper Type:" list. Enabled paper feeding tray Any input tray can be used. Number of sheets that can be set Tray 1: 500 Tray 2, Tray 3 (Paper Feed Unit): 500 Bypass Tray: 100 •...

  • Page 92: Ohp Transparencies

    5. Paper and Other Media Enabled paper feeding tray Any input tray can be used. • Make sure paper is not stacked higher than the upper limit mark ( ) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray. Both-sided printing Not possible Additional cautions...
  • Page 93 Paper Recommendations Printer driver setup Click [Envelope] in the "Paper Type:" list. Enabled paper feeding tray Tray 2 (Envelope Feeder) Bypass Tray • Make sure paper is not stacked higher than the upper limit mark ( ) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

  • Page 94: Paper Not Supported By This Printer

    5. Paper and Other Media BVP114 • Load envelopes with the print side facing up on the bypass tray. • Load envelopes with flaps closed to the left side of the tray. When printing with the printer driver, select the [Rotate by 180 Degrees] check box on the "Detailed Settings" tab. BVN072 Paper Not Supported by this Printer Avoid using the following paper as they are not supported by this printer.

  • Page 95: Print Area

    Paper Recommendations • Paper whose weight is heavier or lighter than the limitation • Paper with windows, holes, perforations, cutouts, or embossing • Adhesive label paper on which glue or base paper is exposed • Paper with clips or staples •...
  • Page 96 5. Paper and Other Media Paper BFL350S 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.18 inches) 4. Approx. 4.2 mm (0.18 inches) • The print area may vary depending on the paper size, printer language and printer driver settings. Envelope BFL351S 1.
  • Page 97 Paper Recommendations • The print area may vary depending on the paper size, printer language and printer driver settings.

  • Page 98: Loading Paper

    5. Paper and Other Media Loading Paper This describes how to load paper into the paper tray and Bypass Tray. • Do not pull out the paper tray forcefully. If you do, the tray might fall and cause an injury. Loading Paper in Tray 1 and the Optional Paper Feed Unit The following example explains loading procedure for the standard paper tray (Tray 1).
  • Page 99 Loading Paper Lift the front side of the tray, and then pull it out of the printer. BVN218 Pinch the green clips on the side guide and the end guide, and then adjust the guides to the paper size being loaded. BVN219 Slide the two green switches into one of the two positions according to the thickness of the paper you are loading.
  • Page 100 5. Paper and Other Media Fan the paper before loading paper in the paper tray. BVN209 Load paper into the tray with the print side down. BVN221 Adjust the paper guides to close any gaps. Do not move paper loaded in the tray more than a few millimeters. Excessive movement of loaded paper can cause edges of sheets to snag on the openings of the tray's lifting plate, resulting in sheets being folded or becoming jammed.
  • Page 101 Loading Paper Lift the front end of the tray, and then carefully slide the tray into the printer until it stops. BVN082 • p.85 "Supported Paper for Each Tray" Changing the paper size • Confirm that the setting of the paper size dial matches the paper size and feed direction of the paper in the tray, otherwise the printer might be damaged, or printing problems might occur.
  • Page 102 5. Paper and Other Media Lift the paper tray slightly, and then pull it out until it stops. Adjust the paper size dial to match the size and feed direction of paper in the paper tray. BVN217 Lift the front side of the tray, and then pull it out of the printer. BVN218 Pinch the green clips on the side guide and the end guide, and then adjust the guides to the paper size being loaded.
  • Page 103 Loading Paper the rear (thick) position. If the paper is lighter than 157 g/m (42 lb.), slide both switches into the forward (thin) position. BVN220 Make sure that the positions of both switches are the same. Fan the paper before loading paper in the paper tray. BVN209 Load paper into the tray with the print side down.
  • Page 104 5. Paper and Other Media BVN081 If you load paper larger than A4 , you should extend the tray as follows: Slide the catches inwards to unlock the tray. BVN222 Slide the tray until it stops. Return the catches to their original positions. BVN224...
  • Page 105 Loading Paper Lift the front end of the tray, and then carefully slide the tray into the printer until it stops. BVN082 If you pulled out the tray extension in step 9, cover the area of the tray that is exposed at the rear of the printer by attaching the paper tray cover (supplied with the printer).
  • Page 106 5. Paper and Other Media Tighten the screws to secure the brackets. BVN226 Align the holes on the back of the paper tray cover with the bracket studs, and then hang the cover on the bracket studs. BVN227 • There are four holes on the paper tray cover for attachment. Markings indicate which holes are used for hanging the cover on the bracket studs.
  • Page 107 Loading Paper Press the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key.
  • Page 108 5. Paper and Other Media • Optional Paper Feed Unit (Tray 2, Tray 3): 139.7 - 216 mm (5.5 - 8.5 in.) in width and 160 - 356 mm (6.3 - 14.01 in.) in length. • The printer cannot print from applications that do not support custom size paper. Press the [Menu] key.
  • Page 109 Loading Paper By pressing the [ ] or [ ] key, the value increases or decreases by 0.1 mm (0.01 inch). By pressing and holding the [ ] or [ ] key, the value varies by 1 mm (0.1 inch). The screen for entering the length appears.
  • Page 110 5. Paper and Other Media • Be sure to set a paper type using the control panel of the printer as the following procedure. If you set a paper type only by the printer driver, printing result might not be appropriate. Press the [Menu] key.

  • Page 111: Loading Paper In The Bypass Tray

    Loading Paper • Special Paper 1, Special Paper 2, Colour Paper, Preprinted Paper, Thick Paper 1, Thick Paper Loading Paper in the Bypass Tray • Shuffle the paper before loading the stack onto the tray, so multiple sheets are not fed in together. •...
  • Page 112 5. Paper and Other Media Adjust the side guides to the paper width. BVN092 • 45 g/m (12 lb.) paper or paper of A3 or longer may not feed in properly unless it is cut at right angles. • If you load A4 or larger, slide out the Bypass Tray extension. Specifying standard size paper for the Bypass Tray This describes how to load standard size paper into the Bypass Tray.
  • Page 113 Loading Paper Press the [ ] or [ ] key to select [Paper Size: Bypass Tray], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key. About two seconds later, the display returns to the [Paper Input] screen.
  • Page 114 5. Paper and Other Media Press the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Bypass Tray], and then press the [OK] key. Select [Custom Size] using the scroll keys, and then press the [OK] key.
  • Page 115 Loading Paper By pressing the [ ] or [ ] key, the value increases or decreases by 0.1 mm (0.01 inch). By pressing and holding the [ ] or [ ] key, the value varies by 1 mm (0.1 inch). The screen for entering the length appears.
  • Page 116 5. Paper and Other Media You can select custom paper type settings made using Web Image Monitor. • Be sure to select the paper type when you load thick paper, envelopes, or OHP transparencies in the Bypass Tray. • The paper type selected using the printer driver overrides that selected using the control panel. •...

  • Page 117: Loading Envelopes

    Loading Paper Press the [Menu] key. The display returns to the initial screen. • The following paper types cannot be printed on both sides: • Special Paper 1, Special Paper 2, Special Paper 3, Colour Paper, OHP (Transparency), Envelope, Preprinted Paper, Thick Paper 1, Thick Paper 2 Loading Envelopes As there are many kinds of envelopes, be sure to check if those to be used are supported by this printer.
  • Page 118 5. Paper and Other Media Set the envelope size and feed direction. Press the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Bypass Tray], and then press the [OK] key. Select the envelope type using the scroll keys, and then press the [OK] key.
  • Page 119 Loading Paper Loading envelopes into the envelope feeder unit The following explanation uses the example of installing the envelope feeder unit in "Tray 2". • Even if the optional envelope feeder is not installed, you can select envelope sizes for Tray 2 using the control panel.
  • Page 120 5. Paper and Other Media Push the bottom plate down until it locks into place. BVP109 Load envelopes into the envelope feeder unit, with the print side down and the flap on the left as shown in the illustration. BVP110 Pinch the side guides, and then slide them along the edges of the envelope stack.
  • Page 121 Loading Paper Pinch the rear guide, and then slide it along the edge of the envelope stack. BVP112 Lift the front end of the tray, and then carefully slide the tray into the printer until it stops. BVP013 Press the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key.

  • Page 122: Switching Between Paper Trays

    5. Paper and Other Media Press the [ ] or [ ] key to select [Paper Size: Tray 2], and then press the [OK] key. Select the envelope type using the scroll keys, and then press the [OK] key. Press the [Menu] key. The display returns to the initial screen.

  • Page 123: Printing On Orientation-Fixed Or Two-Sided Paper

    Loading Paper Press the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Tray Priority], and then press the [OK] key. Press the [ ] or [ ] key to select the tray type you want to use, and then press the [OK] key.
  • Page 124 5. Paper and Other Media To make sure documents are printed correctly, press the [Menu] key using control panel, and in the [Print Settings] menu, select [Machine Modes], [Letterhead Setting] and [On (Always)] . Select [Letterhead] as the paper type in the printer driver's settings when you have selected [Auto Detect] or [Off] in the [Print Settings] menu.

  • Page 125: Using Paper Types That Have Unique Names

    Using Paper Types that Have Unique Names Using Paper Types that Have Unique Names From Registration of User Paper Types to Use This section explains the procedures for selecting the paper type according to usage, registering the paper type under a unique name, and printing a file using the registered paper type. •...

  • Page 126: Registering Names To Paper Types

    5. Paper and Other Media • For details about this procedure, see "Loading Paper". 4. Using the printer driver, print a document on the registered custom size paper. • Select [Invoice A] for [Paper Type:], then proceed with the printing. When [Paper Type:] is set to [Invoice A], Plain paper that is suitable for "Invoice A"...

  • Page 127: Setting User Paper Types To Trays

    Using Paper Types that Have Unique Names In the [Device Settings] area, click [User Paper Type], and then change the settings as necessary. The screen for selecting [User Paper Type] appears. Make changes to the following settings: Paper Name: Enter a descriptive name for easier recognition. Paper Type: Select a suitable paper type from the list.

  • Page 128: Printing Using Registered Paper Types

    5. Paper and Other Media • For details about setting the paper type from the control panel, see "Specifying a Paper Type for Tray 1 and the Optional Paper Feed Unit" and "Specifying a Paper Type for the Bypass Tray". Printing Using Registered Paper Types Select a registered paper type to print onto.

  • Page 129: Replacing Consumables And Maintenance Kit

    6. Replacing Consumables and Maintenance Kit This chapter explains how to replace the toner and Maintenance Kit. Replacing the Toner Cartridge (Print Cartridge) • Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame.
  • Page 130 6. Replacing Consumables and Maintenance Kit • Avoid getting toner on your clothes or skin when removing a paper jam or replacing toner. If your skin comes into contact with toner, wash the affected area thoroughly with soap and water. •...
  • Page 131 Replacing the Toner Cartridge (Print Cartridge) The toner cartridge must be replaced when the toner is running low, the photoconductor unit is approaching the end of its lifetime, or the waste toner bottle is nearly full. When the printer detects one of these conditions, it will display the following message on the control panel.
  • Page 132 6. Replacing Consumables and Maintenance Kit Open the front cover by pushing the front cover release button. BVN093 Lift the front side of the toner cartridge, and then pull it out of the printer. BVN094 Be sure to put the toner cartridge on a stable, flat surface. Wipe around the metallic registration roller by turning with a soft damp cloth.
  • Page 133 Replacing the Toner Cartridge (Print Cartridge) Place the toner cartridge on a flat surface. Pull out the tape inside the unit horizontally while holding the cartridge with one hand as shown in the illustration. BNV214 Hold the grips of the cartridge, and then insert it into the printer until it stops. BVN097 Push down the toner cartridge to settle it in appropriate position.
  • Page 134 6. Replacing Consumables and Maintenance Kit Close the front cover. BVN099 Wait while the toner loads. To avoid malfunction, do not turn off the power until "Ready" appears on the display. • Do not shake or shock the toner cartridge after pulling out the toner seal to avoid dirt on paper surfaces, toner spillage, or printer failure.

  • Page 135: Replacing The Maintenance Kit

    Replacing the Maintenance Kit Replacing the Maintenance Kit • The inside of this printer becomes very hot. Do not touch parts labeled " " (indicating a hot surface). Touching these parts will result in burns. • Grip the plug, not the cord, when pulling the plug from the socket. Pulling the cord causes wear and tear that can result in fire or electric shock.

  • Page 136: Replacing The Friction Pad

    6. Replacing Consumables and Maintenance Kit 2. Paper Feed Roller × 3 See "Replacing the Paper Feed Roller". 3. Transfer Roller (with gloves) See "Replacing the Transfer Roller". 4. Fusing Unit See "Replacing the Fusing Unit". 5. Dustproof Filter See "Replacing the Dustproof Filter" •...
  • Page 137 Replacing the Maintenance Kit Lift the front side of the tray, and then pull it out of the printer. BVN218 Remove paper from the paper tray. Place the tray upside down on a flat surface. BVN155 Use a sharp-pointed item like a ball-point pen, to release the two catches that lock the friction pad.

  • Page 138: Replacing The Paper Feed Roller

    6. Replacing Consumables and Maintenance Kit Return the paper tray to its original position, and then remove the friction pad from the tray. BVN310 Insert the new friction pad in the paper tray. Attach the central projection of the new friction pad to the spring, and then align the projection of both sides of the friction pad with the holes of the paper tray.
  • Page 139 Replacing the Maintenance Kit • When lifting the printer, use the inset grips on both sides. Otherwise the printer could break or cause injury if dropped. • When lifting the paper feed unit, hold the bottom of it, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury.
  • Page 140 6. Replacing Consumables and Maintenance Kit If the optional duplex unit is attached, push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ). BVN117 Push the bottom board levers ( ), and then pull the duplex unit out of the printer ( ). BVN118 Move the printer to the edge of a sturdy and stable table or desk.
  • Page 141 Replacing the Maintenance Kit Slide the green lock lever to the left ( ), and then remove the paper feed roller ( ). BVN105 While sliding the green lock lever to the left ( ), set the new roller ( ). Then, return the green lock lever to its original position ( ).

  • Page 142: Replacing The Transfer Roller

    6. Replacing Consumables and Maintenance Kit When the optional duplex unit is detached, place the power cable inside the slot on the side of the duplex unit, and then push the duplex unit along the rails into the rear of the printer. BVN054 Push the duplex unit securely into the printer.
  • Page 143 Replacing the Maintenance Kit Open the front cover by pushing the front cover release button. BVN093 Pull the toner cartridge out of the printer, while raising the front side. BVN094 To avoid dirtying your hands with toner from the transfer roller, wear the gloves included in the Maintenance Kit.
  • Page 144 6. Replacing Consumables and Maintenance Kit Hold the green parts of the roller on both sides, and remove the roller from the printer, as shown in the illustration. BVN317 Insert the new transfer roller on the socket with the gear of the roller positioned to the left. BVN318 Push down the lock levers on both ends of the printer as shown in the illustration, until they click into place.
  • Page 145 Replacing the Maintenance Kit Holding the grips, push the toner cartridge into the printer until it stops. BVN097 Push down the toner cartridge to settle it in appropriate position. BVN098 Close the front cover. BVN099 • Be sure to place the used cartridge on a level place. •...

  • Page 146: Replacing The Fusing Unit

    6. Replacing Consumables and Maintenance Kit Replacing the Fusing Unit • The fusing unit becomes very hot. When installing a new fusing unit, turn off the printer and wait at least an hour before replacing the old fusing unit. Not allowing the unit to cool may result in burns.
  • Page 147 Replacing the Maintenance Kit If the optional duplex unit is attached, push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ). BVN117 Push the under board levers ( ), and then pull the duplex unit out of the printer ( ). BVN118 Lift the lock levers of the fusing unit as shown in the illustration.
  • Page 148 6. Replacing Consumables and Maintenance Kit Pull the fusing unit out. BVN128 Pull out the pins on both sides of the new fusing unit. BVN129 Push the new fusing unit into the printer. BVN129...
  • Page 149 Replacing the Maintenance Kit Push the lock levers of the fusing unit down until they click. BVN131 Position the rear cover horizontally and align it with the grooves in the printer's interior. BVN132 Close the rear cover. BVN121...

  • Page 150: Replacing The Dustproof Filter

    6. Replacing Consumables and Maintenance Kit When the optional duplex unit is detached, place the power cable inside the slot on the side of the duplex unit, and then push the duplex unit along the rails into the rear of the printer. BVN054 Push the duplex unit securely into the printer.
  • Page 151 Replacing the Maintenance Kit Use the grips on both sides to turn and then remove the dustproof filter cover. BVN321 Attach the new dustproof filter cover to the printer. The dustproof filter is built into the filter cover. BVN322 Plug in the power cable, and then turn on the power.
  • Page 152 6. Replacing Consumables and Maintenance Kit...

  • Page 153: Cleaning The Printer

    7. Cleaning the Printer This chapter explains how to clean this printer. Cautions to Take When Cleaning • Do not remove any covers or screws other than those specified in this manual. Some parts of the printer are at a high voltage and could give you an electric shock. Also, if the printer has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage.

  • Page 154: Cleaning The Friction Pad

    7. Cleaning the Printer Cleaning the Friction Pad If the friction pad is dirty, a multi-feed or a misfeed might occur. In this case, clean the pad as follows: • Do not use chemical cleaner or organic solvent such as thinner or benzine. •...
  • Page 155 Cleaning the Friction Pad Wipe the friction pad with a soft damp cloth. Then, wipe it with a dry cloth to remove the water. BVN101 Load paper into the paper tray with the print side up. Carefully slide the paper tray into the printer until it stops.

  • Page 156: Cleaning The Paper Feed Roller

    7. Cleaning the Printer Cleaning the Paper Feed Roller If the paper feed roller is dirty, a misfeed might occur. In this case, clean the roller as follows: • When lifting the printer, use the grips on both sides of the printer, otherwise the printer might fall and cause personal injury.
  • Page 157 Cleaning the Paper Feed Roller Lift the front side of the tray, and then pull it out of the printer. BVN218 Move the printer to the edge of a stable table or desk. BVN104 Do not put the printer on an unstable or tilted surface. Slide the green lock lever to the left ( ), so that the paper feed roller can be released ( ).
  • Page 158 7. Cleaning the Printer While sliding the green lock lever to the left ( ), set the paper feed roller to its original position ( ). After that, return the green lock lever to its original position ( ). BVN106 Check the green lock lever secures the roller correctly by making sure the new roller rotates smoothly.

  • Page 159: Cleaning The Registration Roller

    Cleaning the Registration Roller Cleaning the Registration Roller If the registration roller is dirty, a misfeed might occur. In this case, clean the roller as follows: • Be sure to turn off the power switch and wait for about 15 minutes before cleaning the Registration roller.
  • Page 160 7. Cleaning the Printer Pull the toner cartridge out of the printer by holding the grips of the cartridge. BVN094 Wipe around the metallic Registration roller by turning with a soft damp cloth. BVN095 Holding the grips, push the toner cartridge into the printer until it stops. BVN097...
  • Page 161 Cleaning the Registration Roller Push down the toner cartridge to settle it in appropriate position. BVN098 Close the front cover. BVN099 • Carefully close the front cover. If you cannot close the cover easily, pull the toner cartridge out of the printer and insert it again.
  • Page 162 7. Cleaning the Printer...

  • Page 163: Adjusting The Printer

    8. Adjusting the Printer This chapter explains how to adjust the image density and print position. Adjusting the Image Density You can adjust the image density using the control panel if the image density is not appropriate. • Extreme settings may create printouts that appear dirty. •...
  • Page 164 8. Adjusting the Printer Press the [ ] or [ ] key to select [Dens. (Thick Ppr 2)] or [Dens. (Excl. Thick Ppr 2)], and then press the [OK] key. Press the [ ] or [ ] key to specify the image density, and then press the [OK] key. You can specify the image density in the range of -6 to +3.

  • Page 165: Adjusting Tray Registration

    Adjusting Tray Registration Adjusting Tray Registration You can adjust the registration of each tray. The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional paper feed unit or the duplex unit is installed, updating is useful in some cases.
  • Page 166 8. Adjusting the Printer Press the [ ] or [ ] key to select [Print Test Sheet], and then press the [OK] key. Press the [ ] or [ ] key to select the tray you want to adjust, and then press the [OK] key. Print the test sheet to preview the settings.
  • Page 167 Adjusting Tray Registration Increase the value to shift the print area in the positive direction, and decrease to shift in the negative direction. BMU310S Pressing the [ ] or [ ] key makes the value increase or decrease by 0.1 mm steps. Press the [OK] key to return to the [Registration] menu.

  • Page 168: Reducing Paper Curl

    8. Adjusting the Printer Reducing Paper Curl Follow the procedure below to reduce paper curl. Push the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Quality Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Curl Prevention], and then press the [OK] key.
  • Page 169 Reducing Paper Curl Press the [Menu] key. The display returns to the initial screen.
  • Page 170 8. Adjusting the Printer...

  • Page 171: Troubleshooting

    9. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. Error and Status Messages that Appear on the Control Panel This section explains the meanings of messages that appear on the control panel and what to do when a particular message appears.
  • Page 172 9. Troubleshooting Remote Diagnostics The printer is performing diagnostic tests remotely. Resetting Job... The printer is resetting jobs. Wait a while. Setting change... The printer is changing settings. Wait a while. Set the Fusing Unit correctly. The fusing unit may not be installed correctly. Turn the printer off and re-install the fusing unit. If the message is still displayed after re-installation, contact your sales or service representative.
  • Page 173 Error and Status Messages that Appear on the Control Panel Cannot connect with/ NetWare server. (106/206) Connection with NetWare server is unavailable. Contact your network administrator. Cannot print. Check the file you want to print is a supported file type. Check for misfeeds and ask your network administrator for help.
  • Page 174 9. Troubleshooting Device access violation may have occurred. Contact the administrator. An attempt was made to access the printer from outside of the network. Duplex mode is in off position for (tray name) The duplex mode for the indicated tray is off; you can only use one-sided printing. Press [Change] to change the tray's settings, press [Job Reset] to reset the job, or press [FormFeed] to force printing.
  • Page 175 Error and Status Messages that Appear on the Control Panel Netwrk connection failed./ Please call service. The connection to the network failed. No paper in the tray. Select another tray. The indicated tray is out of paper. Select another tray. A Open Front Cover/StdTray to remove misfeed.
  • Page 176 9. Troubleshooting Paper size/type mismatch. Change settings to: A4 (Recycled) The paper type and size in all trays are not the same as the paper tray type and size setting, when Auto Paper Select mode is selected. Press [Change] to change the settings, press [Job Reset] to reset the job, or press [FormFeed] to force printing.
  • Page 177 Error and Status Messages that Appear on the Control Panel Contact your sales or service representative if the problem persists. Replacement Alert/ Replace Fusing Unit. You need to replace the fusing unit. For details, see p.144 "Replacing the Fusing Unit". Replacement Alert/ Replace Maintenance Kit.
  • Page 178 9. Troubleshooting SRAM problem occurred./ SRAM was formatted. There was an error in the SRAM. Standard Tray is full. Remove the paper. The standard output tray is full, or there is a problem with the paper tray motor. Remove the paper from the tray.
  • Page 179 Error and Status Messages that Appear on the Control Panel Insufficient Memory. A memory retrieval error occurred. (a) Failure in memory retrieval while drawing. (b) Failure in processing frame. Add additional memory to the printer. See p.34 "Installing the Memory Expansion Units". Memory Retrieval Error.

  • Page 180: Panel Tones

    9. Troubleshooting Panel Tones The following table explains the meaning of the various tone patterns that the printer uses to alert users about its condition. Tone pattern Meaning Cause After cooling or being switched Two long beeps. Printer ready. on, the printer has fully warmed up and is ready for use.

  • Page 181: Printer Does Not Print

    Printer Does Not Print Printer Does Not Print Is the power on? Confirm that the cord is securely plugged into both the power outlet and the printer. Turn on the power. Does the Alert indicator stay red? If so, check the error message on the display and take the required action. See p.169 "Error and Status Messages that Appear on the Control Panel".
  • Page 182 9. Troubleshooting Infrastructure Mode Check the signal status in the [Wireless LAN] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions. If printing still does not start, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.

  • Page 183: Checking The Port Connection

    Printer Does Not Print Checking the Port Connection *(n) varies depending on the number of printers connected. This section describes how to check the print port when the Data In indicator does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.

  • Page 184: Other Printing Problems

    9. Troubleshooting Other Printing Problems When You Cannot Print Properly Toner smears appear on the print side of the page. The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. •...
  • Page 185 Other Printing Problems • If you select [Toner Saving:] on the [Print Quality] tab in the printer properties dialog box, printing is generally less dense. See the printer driver Help. • Toner is almost depleted. When the "Replace print cartridge." message appears on the display, replace the toner cartridge.

  • Page 186: Paper Misfeeds Occur Frequently

    9. Troubleshooting Paper Misfeeds Occur Frequently Paper jams occur frequently. • Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than the limit mark inside the tray. See p.96 "Loading Paper". •...

  • Page 187: The Printed Image Is Different From The Image On The Computer

    Other Printing Problems See p.88 "Storing Paper". • Paper is too thin. See p.88 "Types of Paper and Other Media". • There may be a gap between the guides and the paper in the paper tray. Make sure there are no gaps.
  • Page 188 9. Troubleshooting PDF Direct Print is not executed (PDF file is not printed). • You must install the optional hard disk or set the value of [RAM Disk] in the [System] menu to 2 MB or higher. See p.34 "Installing the Memory Expansion Units", for optional hard disk installation. For [RAM Disk], see the "System Menu", Software Guide.

  • Page 189: When Printer Is Not Functioning Properly

    Other Printing Problems When Printer is Not Functioning Properly Paper is not fed from the selected tray. When you are using a Windows operating system, the printer driver settings override those set using the control panel. Set the desired input tray using the printer driver. See the printer driver Help.

  • Page 190: Additional Troubleshooting

    9. Troubleshooting Additional Troubleshooting Strange noise is heard. If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative.
  • Page 191 Additional Troubleshooting Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received. Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert-resolved e-mail is sent. Alert-notification level was changed, and e-mail stopped arriving.

  • Page 192: Using The Envelope Lever

    9. Troubleshooting Using the Envelope Lever • The inside of the printer becomes very hot. Do not touch the parts with a " " label (means hot surface). Touching a part with a " " label (means hot surface) could result in a burn. •...
  • Page 193 Using the Envelope Lever Push the bottom board levers ( ) and then pull the duplex unit out of the printer ( ). BVN118 Use the envelope lever. Raising the envelope lever increases roller pressure. BVN119 When printing on normal paper, keep the envelope lever in its original position (raised). Close the rear cover.

  • Page 194: When Printing On Envelopes Frequently

    9. Troubleshooting When the optional duplex unit is detached, place the power cable inside the slot on the side of the duplex unit, and then push the duplex unit along the rails into the rear of the printer. BVN054 Push the duplex unit securely into the printer. BVN055 •...
  • Page 195 Using the Envelope Lever Press the [Menu] key. BVP006 Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [General Settings], and then press the [OK] key. Press the [ ] or [ ] key to select [Envelope Lever Alert], and then press the [OK] key.
  • Page 196 9. Troubleshooting...

  • Page 197: Removing Misfed Paper

    10. Removing Misfed Paper This chapter explains how to remove misfed paper. Removing Misfed Paper An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. • The inside of the printer becomes very hot. Do not touch the parts with a " " label (means hot surface).

  • Page 198: Paper Misfeed Message (A)

    10. Removing Misfed Paper Paper Misfeed Message (A) The " A Open Front Cover/StdTray to remove misfeed." error message appears when a paper misfeed occurs in the paper feed section. • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer.
  • Page 199 Paper Misfeed Message (A) Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. BVN122 Hold the grips of the toner cartridge, and then push it into the printer until it stops. BVN097 Push down the toner cartridge to settle it in appropriate position.
  • Page 200 10. Removing Misfed Paper Close the front cover. BVN099 If the misfed paper is removed completely, the error message disappears. If the message remains, proceed to the next step. Pull out the paper tray until it stops, and then remove misfed paper. BVN123 Carefully slide the paper tray into the printer until it stops.
  • Page 201 Paper Misfeed Message (A) Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. BVN099 • You can apply this procedure for both the paper tray and the optional paper feed unit. •...

  • Page 202: Paper Misfeed Message (B)

    10. Removing Misfed Paper Paper Misfeed Message (B) The " B Open Dup. Unit/PprExit to remove misfeed." or " B Open Rear/PprExit Cover to remove misfeed." error message appears if a paper jam occurs in the paper exit section. • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer.
  • Page 203 Paper Misfeed Message (B) Open the rear cover. BVP103 Lower the rear cover until it is horizontal, and then pull it away. BVN053 If the optional duplex unit is attached, push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ).
  • Page 204 10. Removing Misfed Paper Push the bottom board levers ( ) and then pull the duplex unit out of the printer ( ). BVN118 Lift the lock levers of the fusing unit as shown in the illustration. BVN127 Pull the fusing unit out. BVN128...
  • Page 205 Paper Misfeed Message (B) Hold the tab, and then remove the misfed paper. BVN129 Push the fusing unit until it stops. BVN129 Push the lock levers of the fusing unit down until they click. BVN131 Proceed to step 13 if the optional duplex unit is installed.
  • Page 206 10. Removing Misfed Paper Position the rear cover horizontally and align it with the grooves in the printer's interior. BVN132 Close the rear cover. BVN121 When the optional duplex unit is detached, place the power cable inside the slot on the side of the duplex unit, and then push the duplex unit along the rails into the rear of the printer.
  • Page 207 Paper Misfeed Message (B) Push the duplex unit securely into the printer. BVN055 Close the paper exit cover until it clicks. BVN148 Turn the power on. • If the error message appears again, the misfed paper might be left in the printer. Confirm that any torn paper scraps are not in the inside of the printer.

  • Page 208: Paper Misfeed Message (Y)

    10. Removing Misfed Paper Paper Misfeed Message (Y) The " Y Open the Optional Tray 1 to remove misfeed." or " Y Open the Optional Tray 2 to remove misfeed." error message appears when a paper misfeed occurs in the paper feed section of an optional paper feed unit.

  • Page 209: Paper Misfeed Message (Z)

    Paper Misfeed Message (Z) Paper Misfeed Message (Z) The " Z Open Dup. Unit/Cover to remove misfeed." error message appears when a paper misfeed occurs inside the duplex unit. • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the duplex unit.
  • Page 210 10. Removing Misfed Paper Close the rear cover of the duplex unit. BVN137 Lift the lever ( ), open the cover of the duplex unit ( ). BVN138 Remove the misfed paper. BVN139...

  • Page 211: Removing Misfed Paper Inside The Duplex Unit

    Paper Misfeed Message (Z) Close the cover of the duplex unit. BVN140 Removing Misfed Paper Inside the Duplex Unit • When A5 paper misfeeds, you might not be able to remove it by pulling the duplex unit out. In this case, pull the paper tray out and remove the paper.
  • Page 212 10. Removing Misfed Paper Place the power cable inside the slot on the side of the duplex unit, and then push the duplex unit along the rails in the back of the printer. BVN055 • If the error message appears again, the misfed paper might be left in the printer. Confirm that any torn paper scraps are not in the inside of the printer.

  • Page 213: 11. Appendix

    11. Appendix This section explains maintenance and operation procedures for this printer. It also describes the specifications of the printer and it options. Moving and Transporting the Printer • When you move the printer, remember to unplug the power cord from the wall outlet to avoid a fire or an electric shock.
  • Page 214 11. Appendix Be sure to check the following points: • The power switch is turned off. • The power cable is unplugged from the wall outlet. • The interface cable is unplugged from the printer. If the external options are installed, remove them. Lift the printer by using the inset grips on both side of the printer, and then move it horizontally to the place where you want to install it.

  • Page 215: Consumables

    Consumables Consumables • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer. Toner Cartridge (Print Cartridge) Toner cartridge Average printable number of pages per cartridge Black 20,000 pages •...
  • Page 216 11. Appendix Name Average printable number of pages Fusing Unit 90,000 pages Transfer Roller 90,000 pages Friction Pad × 3 90,000 pages Dustproof Filter 90,000 pages • The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.

  • Page 217: Specifications

    Specifications Specifications Mainframe Configuration: Desktop Print Process: Laser beam scanning & Electrophotographic printing Dualcomponent development First Print Speed: 6.8 sec or less (A4 ) Printing Speed: Maximum 35 pages per minute (A4 ) Resolution: 1,200 × 1,200 dpi (RPCS, PostScript 3, PCL 6) 600 ×...
  • Page 218 11. Appendix Paper weight: 52 - 216 g/m (14 - 57 lb.) You can load up to 10 envelopes (52 - 216 g/m , 14 - 57 lb.) at the same time. To use the envelope feeder unit, the optional paper feed unit is required. The paper tray of the feed unit can be replaced with the envelope feeder unit.
  • Page 219 Specifications Noise Emission Sound Power Level : Main frame only Stand-by 40 dB (A) During Printing 67 dB (A) Sound Pressure level : Main frame only Stand-by 30 dB (A) During Printing 55 dB (A) The preceding measurements made in accordance with ISO7779 are actual values. Measured at the position of a bystander.

  • Page 220: Options

    11. Appendix • Continuous printing on sheets with a width of 170 mm or smaller may decrease the printing speed depending on the temperature control of the fusing unit. Options Paper Feed Unit PB3090 Dimensions (W × D × H): 468 ×...
  • Page 221 Specifications Weight: 6 kg (13.3 lb.) Hard Disk Drive Type 2670 Storage Capacity (Formatted): 80 GB Specifications: • Spooling print data to collate • Storing/Spooling Sample Print/Locked Print/Hold Print/Stored Print data • Storing PostScript fonts • Storing log data • You can install PostScript fonts with this optional hard disk. With Mac OS, types of fonts supported are PostScript Type 1 and PostScript Type 2.
  • Page 222 11. Appendix • IEEE 802.11 a: 6 Mbps, 9 Mbps, 12 Mbps, 18 Mbps, 24 Mbps, 36 Mbps, 48 Mbps, 54 Mbps Frequency Range: • IEEE 802.11 b/g: 2412 to 2472 MHz (Channels 1 to 13) 2412 to 2462 MHz (Channels 1 to 11) •...

  • Page 223: Index

    INDEX Error message............Escape key............19, 23 Ad-hoc channel............. Ethernet..............AD1000 (Duplex Unit)......... Ethernet configuration........... Additional troubleshooting......... Ethernet port............Adjusting Ethernet speed............image density..............tray registration............... Alert indicator............Friction pad........134, 152, 213 Appendix............. Fusing unit........... 144, 213 Attaching the Paper Tray Cover paper tray cover.............
  • Page 224 Manuals for this printer........... dustproof filter..............Memory unit (SDRAM module)....Replacing the Maintenance Kit......38, 219 friction pad..............Menu key............... fusing unit................. Model-specific information........paper feed roller............. Moving and transporting the printer....transfer roller..............Replacing the toner cartridge......NetWare..............Network..............Scroll keys..............
  • Page 225 WARNING.............. Web Image Monitor........... WEP key..............When printing on envelopes frequently.... Wireless LAN........71, 74, 75, 76 Wireless LAN connectivity........Wireless LAN interface unit......43, 219 WPA............77, 81, 83 WPA2............77, 81, 83...
  • Page 226 MEMO M047...
  • Page 227 Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe, Acrobat, Acrobat Reader, PostScript, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • Page 228 M047-8627...

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