Overview - Nortel Remote Office 9150 Installation And Administration Manual

Troubleshooting

Overview

Introduction
This chapter describes the troubleshooting you can do to resolve any problems
you might have.
LEDs
During the Remote Office 9150 unit power-up cycle, watch the front panel of the
Remote Office 9150 unit. The LEDs should appear as follows:
The Power LED should light and remain lit.
The Status LED stays lit after the power-up cycle is completed. When the
Status LED is lit all the time, the unit is healthy.
The remaining LEDs flash whenever there is network activity.
This chapter describes what to do if LEDs do not display correctly, or when they
indicate activity that could be a cause for concern.
Digital telephone
Generally, digital telephones should behave the same as if they were directly
connected to a PBX. They receive a dial tone, display messages, and indicator
updates. This chapter describes what to do when no dial tone is received, when
there is no indicator activity, or when error messages specific to Remote Office
9150 appear.
Device connectivity
If you observe network activity that deviates from normal or baseline activity on
the Remote Office 9150 network, or if you have trouble connecting to the
Remote Office 9150 unit, this chapter describes what to do.
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Standard 1.0
Remote Office 9150