Troubleshooting Your System; Safety First - For You And Your System; Troubleshooting System Startup Failure - Dell Storage NX3330 Owner's Manual

Safety first — for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: Solution validation was performed by using the factory shipped hardware configuration.
Topics:
•

Troubleshooting system startup failure

• Troubleshooting external connections
• Troubleshooting the video subsystem
• Troubleshooting a USB device
• Troubleshooting iDRAC Direct (USB XML configuration)
• Troubleshooting iDRAC Direct (Laptop connection)
• Troubleshooting a serial I/O device
• Troubleshooting a NIC
• Troubleshooting a wet system
• Troubleshooting a damaged system
• Troubleshooting the system battery
• Troubleshooting power supply units
• Troubleshooting cooling problems
• Troubleshooting cooling fans
• Troubleshooting system memory
• Troubleshooting an internal USB key
• Troubleshooting an optical drive
• Troubleshooting a tape backup unit
• Troubleshooting a hard drive or SSD
• Troubleshooting a storage controller
• Troubleshooting expansion cards
• Troubleshooting processors
• System messages
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system stops
responding. To avoid this issue, you must boot to the same boot mode in which you installed the operating system.

Troubleshooting your system

Troubleshooting your system
9
115