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Dell Storage NX3230
Owner's Manual
Regulatory Model: E31S Series
Regulatory Type: E31S001

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Summary of Contents for Dell NX3230

  • Page 1 Dell Storage NX3230 Owner's Manual Regulatory Model: E31S Series Regulatory Type: E31S001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
  • Page 3: Table Of Contents

    Contents 1 About your system....................8 ..................... 8 Front-panel features and indicators ...........................10 Diagnostic indicators ......................11 Hard disk drive indicator codes ......................12 iDRAC Direct LED indicator codes ....................13 Back-panel features and indicators ..........................15 NIC indicator codes ..................... 15 Power supply unit indicator codes ........................
  • Page 4 ...........................37 Changing boot order ......................37 Selecting system boot mode ....................37 Assigning system and setup password ................ 38 Using your system password to secure your system ..........39 Deleting or changing existing system password and setup password ..................39 Operating with a setup password enabled ......................39 Embedded system management...
  • Page 5 ........................63 Installing a cooling fan ......................... 64 Cooling fan assembly ................... 64 Removing the cooling-fan assembly ..................... 65 Installing the cooling-fan assembly ..................65 Expansion cards and expansion card risers ..................65 Expansion card installation guidelines ..........67 Removing an expansion card from expansion card riser 2 or 3 ..........68 Installing an expansion card into the expansion card riser 2 or 3 ...........
  • Page 6 ........................103 Installing a DC PSU ...........................104 System battery ......................104 Replacing system battery .........................106 Hard disk drive backplane ......................106 Removing HDD backplane ......................109 Installing HDD backplane ................110 Removing the optional HDD backplane (back) ................111 Installing the optional HDD backplane (back) ........................112 Control panel assembly .......................112...
  • Page 7 ................137 When to use Embedded System Diagnostics ..........137 Running Embedded System Diagnostics from Boot Manager ........137 Running Embedded System Diagnostics from Dell Lifecycle Controller ......................138 System diagnostic controls 7 Jumpers and connectors................139 ......................139 System board jumper settings ........................
  • Page 8: About Your System

    About your system The Dell Storage NX3230 is a rack system that supports up to two processors based on the Intel Haswell E5-2600 v3 processor family, up to 24 DIMMs, and storage capacity up to twelve internal, hot-swappable 3.5-inch hard disk drives (HDDs) or solid state drives (SSDs).
  • Page 9 Allows you to connect USB drives to the system or USB management port/ provides access to the iDRAC Direct features. For iDRAC Direct more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/ esmmanuals. The USB management port is USB 2.0-compliant.
  • Page 10: Diagnostic Indicators

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. Diagnostic indicators The diagnostic indicators on the system front panel display error status during system startup.
  • Page 11: Hard Disk Drive Indicator Codes

    Icon Description Condition Corrective action • Ambient temperature is too high. • External airflow is obstructed. See the Getting help section in this document. Memory The indicator blinks amber if See the system event log or system indicator a memory error occurs. messages for the location of the failed memory.
  • Page 12: Idrac Direct Led Indicator Codes

    Drive-status indicator pattern (RAID only) Condition Blinks green two times per second Identifying drive or preparing for removal. Drive ready for insertion or removal. NOTE: The drive status indicator remains off until all HDDs are initialized after the system is turned on.
  • Page 13: Back-Panel Features And Indicators

    Indicates that the laptop connected is recognized. for two seconds and off for two seconds) Turns off Indicates that the laptop is unplugged. Back-panel features and indicators Figure 4. Back-panel features and indicators— NX3230 Item Indicator, button, or Icon Description connector...
  • Page 14 Item Indicator, button, or Icon Description connector If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.
  • Page 15: Nic Indicator Codes

    NIC indicator codes Figure 5. NIC indicators link indicator activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).
  • Page 16 Figure 6. AC PSU status indicator AC PSU status indicator/handle Convention Power indicator Condition pattern Green The handle indicator glows green indicating that a valid power source is connected to the PSU and that the PSU is operational. Flashing green When updating the firmware of the PSU, the PSU handle glows green.
  • Page 17 Convention Power indicator Condition pattern CAUTION: AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies, which support only 220 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch.
  • Page 18: Documentation Matrix

    Set up, cable, and configure your system Setup Placemat at dell.com/storagemanuals Install the OS Operating system documentation at dell.com/ operatingsystemmanuals Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview offerings Guide at dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed...
  • Page 19: Quick Resource Locator

    Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell Storage system. To try out the QR code, scan the following image.
  • Page 20: Performing Initial System Configuration

    Performing initial system configuration After you receive your Dell Storage system, you must set up your system, install the OS if it is not pre- installed, and set up and configure the system iDRAC IP address. Setting up your system Unpack the server.
  • Page 21: Logging In To Idrac

    NOTE: If you do not have a Service Tag, click Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag, or click Choose from a list of all Dell products to select your product from the Product Selection page.
  • Page 22: Pre-Os Management Applications

    Pre-OS management applications The pre-OS management applications for your Dell Storage system help you manage different settings and features of your system without booting to the OS. Your Dell Storage system has the following pre-OS management applications: • System Setup •...
  • Page 23: Entering System Setup

    The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC Settings utility. For more information about this utility, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. Device Settings Enables you to configure device settings.
  • Page 24: System Information Screen

    Menu Item Description System Profile Settings Displays options to change the processor power management settings, memory frequency, and so on. System Security Displays options to configure the system security settings such as, system password, setup password, TPM security. It also enables or disables support for the power and NMI buttons on the system.
  • Page 25: Processor Settings Screen

    Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory Operating Mode option is set to Optimizer Mode.
  • Page 26: Sata Settings Screen

    X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Turbo NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. Controls the turbo engagement. Enable this option only when System Profile is set to Performance.
  • Page 27 Menu Item Description Embedded SATA Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, the Embedded SATA option is set to AHCI. Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST.
  • Page 28 Menu Item Description Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the selected device.
  • Page 29: Boot Settings Screen

    Menu Item Description Capacity Displays the total capacity of the HDD. The field is undefined for removable media devices such as optical drives. Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
  • Page 30: Integrated Devices Screen Details

    Menu Item Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings (n = 1 Allows you to control the configuration of the PXE device. to 4) Integrated Devices screen details You can use the Integrated Devices screen to view and configure the settings of all integrated devices...
  • Page 31: Serial Communication Screen

    Menu Item Description Controller is automatically used as the primary display even if the Embedded Video Controller setting is Disabled. Current State of Displays the current state of the Embedded Video Controller. Current State Embedded Video of Embedded Video Controller is a read only field, indicating the current Controller state for the Embedded Video Controller.
  • Page 32: System Profile Settings Screen

    You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom.
  • Page 33: System Security Settings Screen

    Menu Item Description • C States — Enables or disables the processor to operate in all available power states. By default, the C States option is set to Enabled. • Collaborative CPU Performance Control — Enables or disables the CPU power management. When set to Enabled, the CPU power management is controlled by the OS DBPM and the System DBPM (DAPC).
  • Page 34 Menu Item Description Password Status Locks the system password. By default, the Password Status option is set to Unlocked. TPM Security NOTE: The TPM menu is available only when the TPM module is installed. Allows you to control the reporting mode of the Trusted Platform Module (TPM).
  • Page 35: Miscellaneous Settings Screen

    Secure Boot Custom Policy Settings screen Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom. In the System Setup Main Menu, click System BIOS → System Security → Secure Boot Custom Policy Settings. Menu Item Description Platform Key...
  • Page 36: About Boot Manager

    Menu Item Description NOTE: The default setting for In-System Characterization is subject to change in future BIOS releases. When enabled, In-System Characterization (ISC) executes during POST upon detecting relevant change(s) in system configuration to optimize system power and performance. ISC takes about 20 seconds to execute, and system reset is required for ISC results to be applied.
  • Page 37: Changing Boot Order

    NOTE: OSs must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit OSs do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported OSs, go to dell.com/ossupport. Assigning system and setup password...
  • Page 38: Using Your System Password To Secure Your System

    About this task To assign a System Password and Setup Password, complete the following tasks: Steps Turn on your system. When the company logo is displayed, press F2. The System Setup screen is displayed. From the System Setup Main Menu, select System BIOS and press Enter. The System BIOS screen is displayed.
  • Page 39: Deleting Or Changing Existing System Password And Setup Password

    Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the OS.
  • Page 40: Idrac Settings Utility

    NOTE: Certain platform configurations may not support the full set of features provided by Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the OS, see the Dell Lifecycle Controller documentation at dell.com/support/home.
  • Page 41: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 42: Recommended Tools

    Reconnect the system to its electrical outlet and peripherals. Turn the system on, including any attached peripherals. Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock. This is only required when you have a bezel. •...
  • Page 43: Installing Front Bezel

    Figure 8. Removing and installing the front bezel Installing front bezel Hook the right end of the bezel onto the chassis. Fit the free end of the bezel onto the system. Secure the bezel with the key lock. Removing system cover Prerequisites Ensure that you read the Safety instructions section in this document.
  • Page 44: Installing System Cover

    Figure 9. Removing and installing the system cover system cover latch latch release lock Installing system cover Prerequisites Ensure that you read the Safety instructions section in this document. Steps Align the slots of the system cover with the tabs on the chassis. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place.
  • Page 45: Inside System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 46: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 47: Installing Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 48 Figure 12. Memory socket locations Memory channels are organized as follows: Processor 1 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10...
  • Page 49: General Memory Module Installation Guidelines

    channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Operating Frequency (in Maximum DIMM Rank/Channel Channel MT/s) 1.2 V RDIMM 2133, 1866, 1600, 1333 Dual rank or single rank 2133, 1866, 1600, 1333 Dual rank or single rank...
  • Page 50: Memory Mirroring

    NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.
  • Page 51: Sample Memory Configurations

    Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines. NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1. Memory configurations—single processor System DIMM size Number of...
  • Page 52 System DIMM size Number of DIMM rank, DIMM slot population capacity (in (in GB) DIMMs organization, and frequency 2R, x4 and 2R, x8, 1600 NOTE: 16 GB DIMMs must MT/s be installed in slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs must be installed in slots A9 and A11.
  • Page 53: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 54 Ensure that you read the Safety instructions section in this document. Complete the tasks listed in the Before working inside your system section in this document. Remove the cooling shroud. If installed, remove the cooling-fan assembly. For more information, see the Removing the cooling- fan assembly section in this document.
  • Page 55: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 56: Hard Disk Drives

    Because of industry advances, in some cases, the larger capacity drives have been changed to a larger sector size. The larger sector size can have impacts on OSs and applications. For more information about these HDDs, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at dell.com/poweredgemanuals.
  • Page 57: Removing A 3.5-Inch Hdd Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 58: Installing A 3.5-Inch Hdd Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 59: Installing A 2.5-Inch Hdd Blank (Back)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 60: Installing Hot-Swappable Hdd

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 61: Removing Hdd From Hdd Carrier

    CAUTION: To prevent data loss, ensure that your OS supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot-swappable HDD is installed and the system is powered on, the HDD automatically begins to rebuild. Make absolutely sure that the replacement HDD is blank or contains data that you wish to have over-written.
  • Page 62: Installing Hdd Into Hdd Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 63: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 64: Cooling Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 65: Installing The Cooling-Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 66 All other expansion cards should be installed in card priority and slot priority order. Table 4. Expansion card installation order Card priority Card type Slot priority Max allowed NX3230 NX3230 PCIe Bridge GPU (double wide) not supported GPU (single wide)
  • Page 67: Removing An Expansion Card From Expansion Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 68: Installing An Expansion Card Into The Expansion Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 69: Removing An Expansion Card From The Expansion Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 70: Installing An Expansion Card Into The Expansion Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 71: Removing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 72: Installing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 73 Steps Holding the slots on the expansion card riser, lift the riser from the riser connector on the system board. NOTE: To remove expansion card risers 2 and 3, hold the edges of the expansion card riser. NOTE: To ensure proper system cooling, the riser 1 blank must be installed in the riser 1 slot. Remove the riser 1 blank only if you are installing riser 1.
  • Page 74 Figure 25. Identifying connectors on the expansion card riser 1 expansion card slot 1 expansion card slot 2 expansion card slot 3...
  • Page 75 Figure 26. Removing and installing the expansion card riser 2 power connector (for GPU cards) expansion card riser 2 riser guide-back expansion card riser 2 connector riser guide-front...
  • Page 76 Figure 27. Identifying connectors on the expansion card riser 2 expansion card slot 4 expansion card slot 5 power connector (for GPU cards)
  • Page 77 Figure 28. Removing and installing the expansion card riser 3 riser guide-front power connector (for GPU cards) expansion card riser 3 riser guide-back expansion card riser 3 connector...
  • Page 78 Figure 29. Identifying connectors on the expansion card riser 3 (default) expansion card slot 6 expansion card slot 7 power connector (for GPU cards) Figure 30. Identifying connectors on the expansion card riser 3 (alternate) expansion card slot 6 power connector (for GPU cards) Next steps If applicable, remove or install an expansion card on the riser.
  • Page 79: Installing Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80: Removing The Vflash Media Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 81: Installing The Vflash Media Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 82: Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 83: Installing Integrated Storage Controller Card

    Figure 33. Removing and installing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage-controller card integrated storage controller card connector on the system board holder Next steps Replace the expansion-card riser 1. Replace the cooling shroud. Complete the tasks listed in the After working inside your system section in this document.
  • Page 84: Network Daughter Card (Ndc)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 85: Installing Ndc

    Figure 34. Removing and installing the NDC captive screw socket (2) connector on the system board captive screw (2) touch point (2) back panel slots for Ethernet connectors Next steps Replace the NDC. See Installing the NDC section in this document. Complete the tasks listed in After working inside your system section in this document.
  • Page 86: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 87 CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. Steps To remove the heat sink: a. Loosen one of the screws that secure the heat sink to the system board. Wait 30 seconds for the heat sink to loosen from the processor.
  • Page 88 Figure 36. Processor shield 1. close first socket release lever 2. lock icon 3. processor 4. open first socket release lever 5. unlock icon To remove the processor: a. Release the open first socket-lever near the unlock icon by pushing the lever down and out from under the tab.
  • Page 89 Figure 37. Removing and installing a processor 1. close first socket-release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) d. Hold the tab on the processor shield and lift the processor shield until the open first socket- release lever lifts up.
  • Page 90: Installing Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91 CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. b. Align the pin-1 indicator of the processor with the triangle on the socket. c. Place the processor on the socket such that the slots on the processor align with the socket keys. CAUTION: Do not use force to seat the processor.
  • Page 92: Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 93: Installing The Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 94: Opening And Closing The Pcie Card Holder Latch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 95: Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96: Installing The Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 97: Hot Spare Feature

    If the load on the active PSU falls below 20 percent, the redundant PSU is switched to the sleep state. You can configure the Hot Spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/support/home. Removing PSU blank If you are installing a second PSU, remove the PSU blank in the bay by pulling the blank outward.
  • Page 98: Installing Power Supply Unit Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 99: Installing Ac Psu

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 100: Wiring Instructions For A Dc Psu

    All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 101 All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 102: Removing A Dc Psu

    All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 103: Installing A Dc Psu

    All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 104: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 105 Figure 47. Removing the system battery positive side of the battery connector system battery negative side of the battery connector To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs.
  • Page 106: Hard Disk Drive Backplane

    Enter the correct time and date in the System Setup Time and Date fields. Close the System Setup page. Hard disk drive backplane The Dell Storage NX3230 system supports 3.5 inch (x12) SAS/SATA backplane, plus 2.5 inch (x2) SAS/SATA backplane (back). Removing HDD backplane Prerequisites Ensure that you read the Safety instructions section in this document.
  • Page 107 Do not bend the flex cable at the connector. For the x2 backplanes, rotate the locking tab 90 degrees clockwise. Figure 49. Removing and installing the 3.5 inch (x12) SAS/SATA backplane—NX3230 release tab (2)
  • Page 108 10. right ear control panel flex cable 11. hard-drive backplane 12. hard-drive backplane connector (12) Figure 50. Cabling diagram—3.5 inch (x12) SAS/SATA backplane—NX3230 (option 1) hard-drive backplane system board backplane signal connector 0 backplane signal connector 1...
  • Page 109: Installing Hdd Backplane

    Figure 51. Cabling diagram—3.5 inch (x12) SAS/SATA backplane—NX3230 (option 2) hard-drive backplane system board backplane signal connector 0 backplane signal connector 1 hard-drive mid plane integrated storage controller card backplane signal connector 2 Installing HDD backplane Prerequisites Ensure that you read the Safety instructions section in this document.
  • Page 110: Removing The Optional Hdd Backplane (Back)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 111: Installing The Optional Hdd Backplane (Back)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 112: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 113: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114: Removing The I/O Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 115: Installing The I/O Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 116: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 117 card retention bracket heat sink(s)/heat-sink blank(s) processors(s)/processor blank(s) CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap. memory modules and memory module blanks m.
  • Page 118: Installing System Board

    Figure 55. Removing and Installing the System Board system board holder system-board release pin Next steps Replace the system board. See the Installing the system board section in this document. Complete the tasks listed in the After working inside your system section in this document. Installing system board Prerequisites Ensure that you read the Safety instructions section in this document.
  • Page 119 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 120: Restoring The Service Tag Using The Easy Restore Feature

    Service Tag, you cannot update or change the Service Tag. Click OK. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/ esmmanuals. Restoring the Service Tag using the Easy Restore feature About this task Use the Easy Restore feature if you do not know the Service Tag of your system.
  • Page 121: Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 122: Re-Enabling Tpm For Bitlocker Users

    Figure 56. Installing the TPM TPM connector slot on the TPM connector plastic bolt slot on the system board Re-enabling TPM for BitLocker users Initialize the TPM. For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx. The TPM Status changes to Enabled, Activated. Re-enabling TPM for TXT users While booting your system, press F2 to open System Setup page.
  • Page 123: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 124: Troubleshooting Idrac Direct (Usb Xml Configuration)

    If all troubleshooting fails, see the Getting Help section in this document. Troubleshooting iDRAC Direct (USB XML configuration) About this task For information about the USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals. Steps Ensure your USB storage device is connect to the front USB Management Port, identified by icon.
  • Page 125: Troubleshooting Idrac Direct (Laptop Connection)

    If all troubleshooting tasks fail, see the Getting help section in this document. Troubleshooting iDRAC Direct (laptop connection) About this task For information about the USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals. Steps...
  • Page 126: Troubleshooting Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 127: Troubleshooting Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 128: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 129: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 130: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 131: Troubleshooting Internal Usb Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 132: Troubleshooting Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 133: Troubleshooting Tape Backup Unit

    If your system has a RAID controller and your HDDs are configured in a RAID array, complete the following tasks: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then open the Hardware Configuration page to check the RAID configuration.
  • Page 134: Troubleshooting Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 135: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 136: System Messages

    System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Warning messages A warning message alerts you to a possible issue and prompts you to respond before the system continues a task.
  • Page 137: Using System Diagnostics

    Using system diagnostics If you experience a issue with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue.
  • Page 138: System Diagnostic Controls

    Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) at dell.com/support/home.
  • Page 139: Jumpers And Connectors

    Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section in this document. Table 5. System board jumper settings Jumper Setting Description PWRD_EN The password feature is enabled (pins 4–6). (default) The password feature is disabled (pins 2–4).
  • Page 140: System Board Connectors

    System board connectors Figure 57. System board jumpers and connectors Item Connector Description J_BP_SIG1 Backplane signal connector 1 J_PS_2 PSU 2 connector J_BP_SIG0 Backplane signal connector 0 J_BP0 Backplane power connector 0 J_SATA_CD Optical drive SATA connector J_SATA_TBU Tape backup unit SATA connector J_TBU Tape backup unit power connector J_PS_1...
  • Page 141 Item Connector Description J_USB USB connector J_VIDEO_REAR Video connector J_COM1 Serial connector J_IDRAC_RJ45 iDRAC8 connector J_CYC System identification connector CYC_ID System identification button J_TPM_MODULE Trusted Platform Module connector J_RISER_2AX Riser 3 connector J_RISER_1AX Riser 1 connector J_RISER_2BX Riser 2 connector J_RISER_1BX Riser 1 connector J_RISER_3AX...
  • Page 142: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 143: Technical Specifications

    Technical specifications Processor Processor type One or two Haswell processor E5-2600 v3 product family Power AC power supply (per power supply) Wattage 750 W, or 1100 W 2891 BTU/hr maximum (750 W power supply) Heat dissipation NOTE: Heat dissipation is calculated using 2843 BTU/hr maximum (750 W Titanium power supply) the power supply wattage rating.
  • Page 144 Expansion Bus NOTE: To use slots 1 through 4, both the processors must be installed. (Slot 5) One full-height, full-length x8 link Riser 3 (default) (Slot 6) One full-height, full-length x8 link (Slot 7) One full-height, full-length x8 link Riser 3 (alternate for GPU) (Slot 6) One full-height, full-length x16 link Memory Architecture...
  • Page 145 19 kg (41.89 lb) (2.5 inch hard drive systems) Empty weight • 23.2 kg (51.15 lb) (3.5 inch hard drive systems) Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Storage –40°C to 65°C (–40°F to 149°F)
  • Page 146 Environmental specifications Continuous operation (for altitude less than 950 10°C to 35°C (50°F to 95°F) with no direct m or 3117 ft) sunlight on the equipment. Fresh air For information on fresh air, see Expanded Operating Temperature section. Maximum temperature gradient (operating and 20°C/h (36°F/h) storage) Relative humidity...
  • Page 147 Environmental specifications NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination. If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and/or failures to your equipment, it may be necessary for you to re-mediate the environmental conditions that are causing the damage and/or failures.
  • Page 148 160 W (10 core) processor is not supported. • Tape Backup Unit (TBU) is not supported. • Redundant power supplies are required. • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • PCIe SSD and GPU is not supported. •...
  • Page 149: Getting Help

    Documentation feedback If you have feedback for this document, write to documentation_feedback@dell.com. Alternatively, you can click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback. Quick Resource Locator Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos.

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