Lennox iComfort E30 Installation And Setup Manual page 37

Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu.
Applicable
Alert Priority
System
Code Condition
Component(s)
900 Moderate E30 System
901 Critical E30 System
65537 Critical Thermostat
65538 Minor Thermostat
65539 Critical Thermostat
65540 Minor Thermostat
65541 Minor Thermostat
65542 Minor Thermostat
65543 Info Thermostat
65544 Critical Thermostat
Table 16. Alert Codes and Troubleshooting
Actual Displayed Alert
Component or System Operational State and Troubleshooting Tip
Text
Temperature Control Something is causing the system not to be able to reach set point. Check for dirty coil, low
Problem refrigerant or verify the system is not under size for the application.
This indicates the system is not running in optimized efficiency. There may be a compo-
nent or component that will require attention.
Temperature Control
Problem
NOTE:
Currently this critical alert will not generate an email notification to the dealer or
homeowner.
• Base not detected for more than 30 seconds.
Missing Mag-Mount Base • Amber LED is displayed on Smart Hub.
• Mount and wire Mag-Mount before powering up Smart Hub.
• Base not detected for less than 30 seconds.
Missing Mag-Mount Base • Amber LED is displayed on Smart Hub.
• Mount and wire Mag-Mount before powering up Smart Hub.
• HD Wall Display not detected for more than 30 seconds.
Missing HD Wall Display • Solid blue LED will appear on Mag-Mount if powered.
• Blinking blue LED will appear if not communicating with Smart Hub.
• HD Wall Display not detected for less than 30 seconds.
Missing HD Wall Display • Solid blue LED will appear on Mag-Mount if powered.
• Blinking blue LED will appear if not communicating with Smart Hub.
Download for firmware failed.
Typically the thermostat will send a command to the unknown device and place it in a soft
Download-failed
disable state.
Has verification failed. Update failed.
• Solid blue LED will appear on Mag-Mount if powered.
Hash verification failed
• Blinking blue LED will appear if not communicating with Smart Hub.
Firmware updated When new firmware has been successfully updated to thermostat.
Too many siblings The system is limited to no more than eight (8) Smart Hubs in a local Wi-Fi network.
37
How to clear alert code
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears once is detect-
ed for two seconds.
Automatically clears once is detect-
ed for two seconds.
Automatically clears once is detect-
ed for two seconds.
Automatically clears once is detect-
ed for two seconds.
Not applicable.
Not applicable.
Automatically clears once is detect-
ed for two seconds.
Clears automatically after success-
fully update.
Once the system detects that only
five or less Smart Hubs are detect-
ed on the network will the alert code
automatically clears.