Lennox iComfort E30 Installation And Setup Manual page 36

Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu.
Applicable
Alert Priority
System
Code Condition
Component(s)
421 Critical Smart Hub
Moderate /
594 Smart Hub
Critical
610 Critical Thermostat
611 Critical Thermostat
E30 HD Display
700 Critical Unit or Mag-
Mount
701 Moderate Thermostat
702 Moderate Thermostat
703 Moderate E30 Mag-Mount
704 Moderate E30 Mag-Mount
705 Moderate E30 Mag-Mount
Table 16. Alert Codes and Troubleshooting
Actual Displayed Alert
Component or System Operational State and Troubleshooting Tip
Text
W External Mis-wire The W output terminal on the outdoor unit is not wired correctly. Voltage sensed on W
output terminal when Y1 out is deactivated.
Fault
Pre-coil discharge air temperature sensor problem (dual-fuel mode only). Advances from
moderate to critical after ten (10) minutes.
Pre-Coil Air temp Sensor
• Interlock relay energized, but input not sensed after three seconds.
Problem
• No heating and cooling operations.
• De-energize interlock relay and re-energized five minutes later if demand is still present.
• This alert will automatically notified the user that a low room temperature condition exist.
A notification is displayed on the HD Display and email notification sent to homeowner
and dealer.
Low Room Temperature
• The freeze alert protection parameter range is 30°F to 50°F (-1.11 to 10.0°C). Default
Detected
is 40°F (4.44°C).
NOTE: Notification is dependent on the thermostat having a active Wi-Fi connection and
the user account has been setup and includes a valid email address.
• This alert will automatically notified the user that a high room temperature condition
exist. A notification is displayed on the HD Display and email notification sent to
homeowner and dealer.
High Room Temperature
• The heat alert protection parameter range is 80°F to 100°F (26.67 to 37.78°C). Default
Detected
is 90°F (32.22°C).
NOTE: Notification is dependent on the thermostat having a active Wi-Fi connection and
the user account has been setup and includes a valid email address.
The temperature sensor in the HD Display is not working properly.
• Run reset all under Dealer Control Center.
Comfort Sensor Temp
Sensor Problem
• Try removing display from mag-mount and reattaching.
• If issue persist, then replace either the E30 HD Display or Mag-Mount.
• Run reset all under Dealer Control Center.
• Cool thermostat
• Adjust set point.
• Replace HD Display or mag-mount, if needed.
The thermostat is reading
indoor temperatures
above the pre-
• Run reset all under Dealer Control Center.
programmed limit.
• Replace mag-mount, if needed.
Run reset all under Dealer Control Center.
•
• Replace mag-mount, if needed.
36
How to clear alert code
Automatically clears once voltage
is not sensed on output or power is
cycled.
Alarm clears five minutes after fault
clears.
Automatically clears when condition
is resolved.
Automatically clears when condition
is resolved.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.