Call Pickup; Directed Call Pickup - Yealink SIP-T27P User Manual

To retrieve a parked call in Transfer mode:
Do one of the following:
1.
If the park retrieve code is not configured, dial the park retrieve code (e.g., *11).
-
If the park retrieve code is configured, press the Retrieve soft key on the dialing
-
screen or retrieve park key (if configured) on the IP phone.
The phone will retrieve the parked call from the shared parking lot.

Call Pickup

You can use call pickup to answer someone else's incoming call on your phone. The SIP-T27P IP
phone supports directed call pickup and group call pickup. Directed call pickup is used for
picking up a call that is ringing at a target phone number. Group call pickup is used for picking
up a call that is ringing at any phone number in a certain group. The pickup group should be
predefined, contact your system administrator for more information.
You can pick up an incoming call by using the DPickup/GPickup soft key. To use call pickup,
you need to configure the call pickup code beforehand on a global or per-line basis via web
user interface.
If there are many incoming calls at the same time, pressing the GPickup soft key on the phone
Note
will pick up the call that rings first.

Directed Call Pickup

To enable directed call pickup and configure the directed call pickup code on a global
basis via web user interface:
Click on Features->Call Pickup.
1.
Select Enabled from the pull-down list of Directed Call Pickup.
2.
Basic Call Features
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