Yealink SIP-T27P User Manual
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Yealink SIP-T27P User Manual

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  • Page 2 Copyright © 2016 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2016 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 4 Yealink SIP-T27P IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
  • Page 5 About This Guide Thank you for choosing the SIP-T27P IP phone, exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration.
  • Page 6 Table of Contents Troubleshooting on page  Major updates have occurred to the following sections: Backlight on page  Contrast on page  Ext Keys on page  The following sections are new: Shared Call Appearance (SCA) on page  Bridged Line Appearance (BLA) on page ...

  • Page 7: Table Of Contents

    Table of Contents About This Guide ..............v In This Guide ......................... v Summary of Changes ......................v Changes for Release 80, Guide Version 80.95 .............. v Changes for Release 80, Guide Version 80.80 ............. vi Changes for Release 80, Guide Version 80.60 ............. vi Table of Contents ..............

  • Page 8: Table Of Contents

    User Guide for the SIP-T27P IP Phone Key as Send ........................30 Phone Lock ........................31 Audio Settings ........................34 Volume ..........................34 Ring Tones ........................35 Contact Management ....................... 37 Directory........................... 37 Local Directory ........................ 39 Blacklist ..........................50 Remote Phone Book .......................

  • Page 9: Table Of Contents

    Table of Contents Advanced Phone Features ............119 Busy Lamp Field (BLF) ..................... 119 BLF List ..........................121 Call Recording ........................123 Hot Desking ........................125 Intercom ..........................127 Outgoing Intercom Calls ....................127 Incoming Intercom Calls ....................127 Using Intercom ......................129 Multicast Paging .......................
  • Page 10 User Guide for the SIP-T27P IP Phone Appendix A - Time Zones ............179 Index ..................181...

  • Page 11: Overview

     LED Instructions  User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T27P IP phone are the LCD screen and the keypad.
  • Page 12 User Guide for the SIP-T27P IP Phone Hardware component instructions of the SIP-T27P IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration • Icons (for example, ①...
  • Page 13 ⑰ Hookswitch Tab Yealink Wall how to adjust the hookswitch tab, refer to Mount Quick Installation Guide for Yealink IP Phones Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the ⑱ Hookswitch line, laying the handset down on the handset cradle, the phone disconnects from the line.
  • Page 14 User Guide for the SIP-T27P IP Phone Icons Description Ringer volume is 0 Phone Lock Received Calls Placed Calls Missed Calls Call Forward/Forwarded Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started...
  • Page 15 Overview LED Status Description The phone is powered off. The phone is idle. The phone is busy. The call is placed on hold or is held. The call is muted. Line key LED LED Status Description The line is seized. Solid green The line is in conversation.
  • Page 16 User Guide for the SIP-T27P IP Phone Line key LED (associated with a shared line) The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.

  • Page 17: User Interfaces

    Overview Two ways to customize configurations of your SIP-T27P IP phone: The user interface on the IP phone.  The user interface in a web browser on your PC.  The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone.
  • Page 18 User Guide for the SIP-T27P IP Phone Options Phone User Interface Web User Interface --Backlight √ --Contrast √ --Language √ --Time & Date √ --Administrator Password √ --Key as Send √ --Phone Lock √ --Ring Tones √ --Contact Management --Directory --Local Directory √...
  • Page 19 Overview Options Phone User Interface Web User Interface --Intercom √ --Multicast Paging --Music on Hold --Automatic Call Distribution (ACD) --Shared Call Appearance (SCA) --Bridged Line Appearance (BLA) --Messages √ SIP Account --User Options --Active Line √ --Label √ --Display Name √...

  • Page 20: Documentations

    User Guide for the SIP-T27P IP Phone The following table shows documentations available for the SIP-T27P IP phone. Name Contents Where found Language Basic call features In the package English and phone Quick Start Guide customizations On the website English/Chinese...

  • Page 21: Getting Started

    Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T27P IP phone. Topics include: Packaging Contents  Phone Installation  Phone Initialization  Phone Status  Basic Network Settings ...
  • Page 22 User Guide for the SIP-T27P IP Phone Phone Stand  Handset & Handset Cord  Ethernet Cable  Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator.

  • Page 23: Optional Accessories

    Getting Started The following items are optional accessories for your SIP-T27P IP phone. You need to purchase them separately if required. Power Adapter  Wall Mount Bracket  Headset  Wireless Headset Adapter EHS36  We recommend that you use the accessories provided or approved by Yealink. The use Note of unapproved third-party accessories may result in reduced performance.
  • Page 24 User Guide for the SIP-T27P IP Phone If your phone is already installed, proceed to Phone Initialization on page 16. This section introduces how to install the phone: Attach the stand or the optional wall mount bracket Connect the handset and optional headset...
  • Page 25 Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port. Note The IP phone should be used with Yealink original power adapter (5V/1.2A) only. The use of the third-party power adapter may cause the damage to the phone.

  • Page 26: Phone Initialization

    User Guide for the SIP-T27P IP Phone Power over Ethernet With the included or a regular Ethernet cable, the SIP-T27P IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.

  • Page 27: Phone Status

    Getting Started You can view phone status via phone user interface or web user interface. Available information of phone status includes: Network status (e.g., IPv4 status, IP mode and MAC address).  Phone status (e.g., product name, hardware version, firmware version, product ID, ...
  • Page 28 User Guide for the SIP-T27P IP Phone The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses.
  • Page 29 Getting Started You can configure a static IPv4 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv4 or IPv4 & IPv6. To configure a static IPv4 address via phone user interface: Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.
  • Page 30 User Guide for the SIP-T27P IP Phone Press to select IPv6 and then press the Enter soft key. Press to select Static IPv6 Client and then press the Enter soft key. Enter the desired value in the IPv6 IP, IPv6 IP Prefix, IPv6 Default Gateway, IPv6 Pri.DNS and IPv6 Sec.DNS field respectively.

  • Page 31: Idle Screen

    The SIP-T27P IP phone supports up to 6 accounts. If your phone is not registered, you may have to register it.
  • Page 32 User Guide for the SIP-T27P IP Phone Description This area shows the soft key labels. The default soft key labels are “History”, “Directory”, “DND” and “Menu”. You can enter data and edit fields using the phone keypad. Keypad on the phone provides different characters (or numbers) when using the 2aB, abc, Abc, ABC or 123 input mode.
  • Page 33 Getting Started Input Mode Keypad space space space *.,'?!\-()@/: *.,'?!\-()@/: *.,'?!\-()@/: *.,'?!\-()@/: _;+&%=< _;+&%=< _;+&%=< _;+&%=< > > > > .*:/@[] ￡$¥¤[]{} ￡$¥¤[]{} ￡$¥¤[]{} ￡$¥¤[]{} ~^¡ ¿§#"| ~^¡ ¿§#"| ~^¡ ¿§#"| ~^¡ ¿§#"| To enter or edit data: Do one of the following: If you want to Then you can Press a keypad key one or more times...
  • Page 34 User Guide for the SIP-T27P IP Phone If you want to Then you can Key: If it is in the uppercase (ABC soft key), uppercase and lowercase (Abc soft key) or lowercase (abc soft key) input mode, it will provide the space character.

  • Page 35: Customizing Your Phone

    15s, 30s, 60s, 120s, 300s, 600s or 1800s: Backlight is turned off when the phone is  inactive after the designated time (in seconds). You can also change the intensity of the LCD screen of EXP20 connected to the SIP-T27P IP phone. To configure the backlight via phone user interface: Press Menu->Settings->Basic Settings->Display->Backlight.

  • Page 36: Contrast

    Press the Save soft key to accept the change or the Back soft key to cancel. Backlight is configurable via web user interface at the path Settings->Preference. You can configure the LCD screen contrast of EXP20 or SIP-T27P to a comfortable level. Ensure EXP20 has been connected to the phone before configuration. The intensity of contrast ranges from 1 to 10 and the highest intensity is 10.

  • Page 37: Time & Date

    Customizing Your Phone browser is not supported by the phone, the web user interface will use English by default. You can change the language for the phone user interface and the web user interface respectively. To change the language for the phone user interface: Press Menu->Settings->Basic Settings->Language.
  • Page 38 User Guide for the SIP-T27P IP Phone configure the time and date manually. If the phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, contact your system administrator for more information. To configure the SNTP settings via phone user interface: Press Menu->Settings->Basic Settings->Time &...
  • Page 39 Customizing Your Phone Enter the specific date and time. Press the Save soft key to accept the change. The time and date displayed on the LCD screen will change accordingly. To configure the date and time format via phone user interface: Press Menu->Settings->Basic Settings->Time &...

  • Page 40: Administrator Password

    User Guide for the SIP-T27P IP Phone Date Format Example (2015-05-16) DD MMM YYYY 16 May 2015 WWW DD MMM Sat 16 May Time and date are configurable via web user interface at the path Settings->Time & Date. The Advanced Settings option is only accessible to the administrator. The default administrator password is “admin”.

  • Page 41: Phone Lock

    Customizing Your Phone Press , or the Switch soft key to select # or * from the Key as Send field, or select Disabled to disable this feature. Press the Save soft key to accept the change or the Back soft key to cancel. Key as send is configurable via web user interface at the path Features->General Information.
  • Page 42 User Guide for the SIP-T27P IP Phone field. Press , or the Switch soft key to select the desired type from the Lock Type field. (Optional.) Enter the desired interval of automatic phone lock in the Lock Time Out field.
  • Page 43 Customizing Your Phone Enter the desired value in the Current PIN, New PIN and Confirm PIN field respectively. Press the Save soft key to accept the setting or the Back soft key to cancel. Note The unlock PIN length must be within 15 digits. To unlock the phone via phone user interface: Press any locked key, enter the “Unlock PIN”...

  • Page 44: Volume

    User Guide for the SIP-T27P IP Phone Press , or the Switch soft key to select Disabled from the Lock Enable field. Press the Save soft key to accept the change. Phone lock via web user interface at the path Features->Phone Lock.

  • Page 45: Ring Tones

    Customizing Your Phone To adjust the volume when the phone is during a call: Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). Ring tones are used to indicate incoming calls. You can select different ring tones to distinguish different accounts registered on your phone, or to distinguish your phone from your neighbor’s.
  • Page 46 User Guide for the SIP-T27P IP Phone Press to select the desired account and then press the Enter soft key. Press to select the desired ring tone. If Common is selected, this account will use the ring tone selected for the phone.

  • Page 47: Directory

    Customizing Your Phone Click Upload to upload the file. Note The priority of ring tone for an incoming call on the phone is as follows: Contact ring tone (refer to Adding Contacts) >Group ring tone (refer to Adding Groups) >Account ring tone >Phone ring tone. Both single custom ring tone file and total custom ring tone files must be within 100KB.
  • Page 48 User Guide for the SIP-T27P IP Phone The LCD screen will display the list(s) in the adjusted order. Click Confirm to accept the change. Note Directory is configurable via web user interface only. the directory via phone user interface: view Press the Directory soft key when the phone is idle.

  • Page 49: Local Directory

    Customizing Your Phone The built-in phone directory can store the names and phone numbers of your contacts. You can store up to 1000 contacts and 48 groups in your phone's local directory. You can add new groups and contacts, edit, delete or search for a contact, or simply dial a contact number from the local directory.
  • Page 50 User Guide for the SIP-T27P IP Phone You can also edit or delete any newly added contact groups. To edit a group in the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default.

  • Page 51: Adding Contacts Manually

    Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page press Menu->Directory->Local Directory to enter the local directory. Select the desired contact group.
  • Page 52 User Guide for the SIP-T27P IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page press Menu->Directory->Local Directory to enter the local directory.
  • Page 53 Customizing Your Phone Adding Contacts from Call History To add a contact to the local directory from call history: Press the History soft key. Press to highlight the desired entry. Press the Option soft key, and then select Add to Contacts from the prompt list. Press the OK soft.
  • Page 54 User Guide for the SIP-T27P IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page press Menu->Directory->Local Directory to enter the local directory.
  • Page 55 Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page press Menu->Directory->Local Directory to enter the local directory. Select the desired contact group and then press the Enter soft key.
  • Page 56 User Guide for the SIP-T27P IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page press Menu->Directory->Local Directory to enter the local directory.
  • Page 57 Customizing Your Phone Press the Search soft key. Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen.
  • Page 58 User Guide for the SIP-T27P IP Phone The LCD screen will display search results in the adjusted order. Click Confirm to accept the change. Note Search source list in dialing is configurable via web user interface only. To search for an entry in the enabled search source lists: Pick up the handset, press the Speakerphone key or press the line key.
  • Page 59 Customizing Your Phone To import an XML contact list file via web user interface: Click on Directory->Local Directory. Click Browse to locate a contact list file (the file format must be *.xml) from your local system. Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, continue?".

  • Page 60: Blacklist

    User Guide for the SIP-T27P IP Phone At least one item should be selected to be imported into the local directory. Click Import to complete importing the contact list. To export a contact list via web user interface: Click on Directory->Local Directory.
  • Page 61 Customizing Your Phone Enter the name and the office, mobile or other numbers in the corresponding fields. Press , or the Switch soft key to select the desired account from the Account field. If Auto is selected, the phone will use the default account when placing calls to the contact from the blacklist directory.

  • Page 62: Remote Phone Book

    User Guide for the SIP-T27P IP Phone The LCD screen prompts the following warning: Press the OK soft key to accept the change. For operating instructions on editing, deleting, placing calls to and/or searching for contacts in the blacklist directory, refer to the operating instructions of Local Directory page 39.
  • Page 63 Customizing Your Phone To access your remote phone book via phone user interface: Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory (refer to Directory on page 37), press Directory->Remote Phone Book to enter the remote phone book. Select the desired remote group, and then press the Enter soft key.
  • Page 64 The default value is 21600. Click Confirm to accept the change. The SIP-T27P IP phone maintains call history lists of Missed calls, Placed calls, Received calls and Forwarded calls. Each call history list supports up to 100 entries. You can view...
  • Page 65 Customizing Your Phone History record feature is enabled by default. If you don’t want to save the call history, you can disable the feature. To disable history record via phone user interface: Press Menu->Features->History Setting. Press , or the Switch soft key to select Disabled from the History Record field.
  • Page 66 User Guide for the SIP-T27P IP Phone Press the Save soft key. For more information, refer to Contact Management on page 37. To delete an entry from the call history list: Press the History soft key. Press to switch among All Calls, Missed Calls, Placed Calls, Received Calls and Forwarded Calls.

  • Page 67: Headset Use

    Customizing Your Phone Click Browse to locate the logo file from your local system. Click Upload to upload the file. custom logo, you can click Note Delete item will appear after you upload a Delete to delete the custom logo. The logo file format must be *.dob, contact your system administrator for more information.
  • Page 68 User Guide for the SIP-T27P IP Phone To deactivate the headset mode: Press again on the phone. The HEADSET key LED goes out when the headset mode is deactivated. You can use headset in priority when headset prior feature is enabled. This feature is especially useful for permanent or full-time headset users.

  • Page 69: Dss Keys

    There are three types of DSS keys: Line Keys, Programable Keys and Ext Keys. Details will be introduced in the following. The SIP-T27P IP phone supports 21 line keys and 14 programable keys. For more information on DSS key icon indicators, refer to...
  • Page 70 User Guide for the SIP-T27P IP Phone monitored status when the line keys are assigned with particular features, such as BLF . The default key type of line key 1-6 is Line. The default key type of line key 7-21 is N/A, which indicates that this line key provides no functionality until configuration.
  • Page 71 Customizing Your Phone When you assign functionality to line key located in line key 9-21, the label of the line key 8-14 are indicated on the second page, and the labels of the line key 15-21 are indicated on the third page. The line key in the right bottom is used to switch pages. The following figure shows an example: The following table lists the page icons: Icons...
  • Page 72 User Guide for the SIP-T27P IP Phone Select Enabled from the pull-down list of Enable Page Tips. Click Confirm to accept the change. Note Page tips feature is configurable via web user interface only. Line key features are explained in the following subchapters in detail: Line ...
  • Page 73 Customizing Your Phone Phone Lock  Directory  For the features not listed above, refer to Basic Call Features on page Advanced Phone Features on page 119. For more information, contact your system administrator. Line You can use this key feature to accept incoming calls, place active calls on hold or resume a held call.
  • Page 74 User Guide for the SIP-T27P IP Phone Usage: Press the DSS key to dial out the voice mail access code. Then follow the voice prompt to listen to the voice mails. Direct Pickup You can use this key feature to answer someone else’s incoming call on the phone.
  • Page 75 Customizing Your Phone Type (Key Event) Dependencies: Key Type (Prefix) Label (key label displayed on the LCD screen) Value (the prefix number) Usage: Press the DSS key when the phone is idle, the phone will then enter the pre-dialing screen and display the prefix number that you specified in the Value field. You can enter the remaining digits and then dial out.
  • Page 76 User Guide for the SIP-T27P IP Phone Type (Key Event) Dependencies: Key Type (LDAP) Label (key label displayed on the LCD screen) Usage: Press the DSS key to access the LDAP search screen. Enter a few continuous characters of the contact name or continuous numbers of the contact number using the keypad.
  • Page 77 Customizing Your Phone differently depending on the transfer mode assigned to the DSS key. Type (Key Event) Dependencies: Key Type (Tran) Label (key label displayed on the LCD screen) Value (the number you want to transfer to) Usage: When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete ...
  • Page 78 User Guide for the SIP-T27P IP Phone When DND is in custom mode: Press the DSS key to access the Custom DND screen. You can activate or deactivate DND for one or all accounts. Note When DND is activated, the DND key LED will illuminate solid green, and the incoming calls will be rejected automatically.
  • Page 79 Customizing Your Phone Configure the auto provision parameters in the corresponding fields. Press the OK soft key. The phone will reboot to update configurations. You can use this key feature to trigger the phone to send an HTTP GET request containing a specific URL.
  • Page 80 Usage: Press the Switch Account Down key to scroll down the account list to select the desired default account. Note Programable keys are configurable via web user interface only. If EXP20 is connected to the SIP-T27P IP phone, you can customize features for Ext keys.
  • Page 81 Note Ext keys are configurable via web user interface only. You can register one or multiple accounts on the SIP-T27P IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account.
  • Page 82 User Guide for the SIP-T27P IP Phone 2) Enter the desired value in the Outbound Proxy1/2 and Proxy Fallback Interval field respectively. Contact your system administrator for more information. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 83: Dial Plan

    Your phone can be configured to have a combination of accounts with a single line key and accounts with multiple line keys. Dial plan is a string of characters that governs the way your SIP-T27P IP phone processes the inputs received from your phone keypad. The SIP-T27P IP phone supports the...
  • Page 84 User Guide for the SIP-T27P IP Phone Basic expression syntaxes you need to know: The dot "." can be used as a placeholder or multiple placeholders for any character. Example: "12." would match "123", "1234", "12345", "12abc", etc. An "x" can be used as a placeholder for any character. Example: "12x"...
  • Page 85 Customizing Your Phone Enter the desired line ID in the Account field or leave it blank. Click Add to add the replace rule. When you enter the number “1” using the keypad and then press the Send soft key, the phone will dial out “1234” instead. Note The valid values for the Account field can be one or more digits among 1-6.
  • Page 86 User Guide for the SIP-T27P IP Phone You can configure one or more dial-now rules (up to 100) on your phone. When the dialed number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as "2xx", any entered three-digit string beginning with 2 will then be dialed out automatically on the phone.
  • Page 87 Customizing Your Phone To configure the delay time for dial-now rule via web user interface: Click on Features->General Information. Enter the time between 0 and 14 (seconds) in the Time-Out for Dial-Now Rule field. The default value is “1”. Click Confirm to accept the change. Note Delay time for dial-now rule is configurable via web user interface only.
  • Page 88 User Guide for the SIP-T27P IP Phone For more information on the valid values for the Account field, refer to Replace Rule on page 74. Click Confirm to accept the change. Note The default value of minimum and maximum length is 1 and 15 respectively.

  • Page 89: Emergency Number

    Customizing Your Phone For more information on the valid values for the Account field, refer to Replace Rule on page 74. Click Confirm to add the block out number. Note Block out number is configurable via web user interface only. Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when necessary.

  • Page 90: Live Dialpad

    Note Emergency number is configurable via web user interface only. You can enable live dialpad feature on the SIP-T27P IP phone, which enables the IP phone to automatically dial out a phone number without pressing the send key. You can also configure a delay, and then the phone will dial out the phone number automatically after the designated period of time.

  • Page 91: Hotline

    Customizing Your Phone Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only. You can dial a hotline number immediately upon lifting the handset, pressing the Speakerphone key or the line key. You can also configure a delay, and then the phone will dial out the hotline number automatically after the designated period of time.
  • Page 92 User Guide for the SIP-T27P IP Phone...

  • Page 93: Basic Call Features

    Basic Call Features The SIP-T27P IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 94 User Guide for the SIP-T27P IP Phone You can place a call in one of three ways using your SIP-T27P IP phone: Using the handset  Using the speakerphone  Using the headset  You can also dial the number first, and then choose the way you want to speak to the other party.
  • Page 95 To place multiple calls: You can have more than one call on your SIP-T27P IP phone. To place a new call during an active call, do one of the following: Press the line key. The active call is placed on hold.
  • Page 96 User Guide for the SIP-T27P IP Phone You can press to switch between calls, and then press the Resume soft key to retrieve the desired call. Note If multiple accounts are registered on the phone, you can first press the desired line key on the idle screen or press the Line soft key on the dialing screen, and then you can use the selected account to place a call.
  • Page 97 Basic Call Features indicator. Answering When in Another Call If you have an active call, and an incoming call arrives on the phone, do one of the following: Press the Answer soft key. The incoming call is answered and the original call is placed on hold. Press to access the new call.

  • Page 98: Recent Call In Dialing

    User Guide for the SIP-T27P IP Phone To view the placed calls list when the phone is on the pre-dialing screen, you should enable recent call in dialing in advance. To enable recent call in dialing via web user interface: Click on Directory->Setting.

  • Page 99: Auto Answer

    Basic Call Features numbers of the contact number (office, mobile or other number) to search from placed calls list. You can use auto answer feature to automatically answer an incoming call on a line. Auto answer is configurable on a per-line basis. To configure auto answer via phone user interface: Press Menu->Features->Auto Answer.

  • Page 100: Auto Redial

    User Guide for the SIP-T27P IP Phone Auto answer is configurable via web user interface at the path Account->Basic. Note Auto answer is only applicable when there is no other call in progress on the phone. You can enable auto redial to automatically redial a phone number when the called party is busy.

  • Page 101: Call Completion

    Basic Call Features To use auto redial: When the called party is busy, the following prompt will appear on the LCD screen of the phone: Press the OK soft key to activate auto redial. The following prompt will appear on the LCD screen of the phone: Wait for the designated period of time or press the OK soft key to redial the phone number.
  • Page 102 User Guide for the SIP-T27P IP Phone Press , or the Switch soft key to select Enabled from the Call Completion field. Press the Save soft key to accept the change or the Back soft key to cancel. Call completion is configurable via web user interface at the path Features->General Information.

  • Page 103: Recall

    Basic Call Features You can press a recall key to place a call back to the last incoming call. To configure a recall key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field. Press , or the Switch soft key to select ReCall from the Key Type field.
  • Page 104 User Guide for the SIP-T27P IP Phone To un-mute a call: Press again to un-mute the call. You can place an active call on hold. Only one active call can be in progress at any time. Other calls can be made and received while placing the original call on hold. When you place a call on hold, your IP PBX may play music to the other party while waiting.
  • Page 105 Basic Call Features You can use DND to reject incoming calls automatically on the phone. The prompt message "n New Missed Call(s)" ("n" indicates the number of missed calls) will appear on the LCD screen, and callers will receive a busy message. All calls you receive while DND is enabled are logged to your missed calls list.
  • Page 106 User Guide for the SIP-T27P IP Phone To activate DND in phone mode: Press the DND soft key when the phone is idle. icon on the status bar indicates that DND is enabled. Incoming calls will be rejected automatically and "n New Missed Call(s)" ("n"...

  • Page 107: Call Forward

    Basic Call Features Incoming calls on the specific line will be rejected automatically, and the LCD screen will prompt "n New Missed Call(s)" ("n" indicates the number of missed calls. e.g., 1 New Missed Call(s)). Note When DND and busy forward are both enabled for a specific account, calls to the specific account will be sent to the configured destination number.
  • Page 108 User Guide for the SIP-T27P IP Phone To configure the DND authorized numbers via web user interface: Click on Features->Forward & DND. Select Enabled from the pull-down list of DND Emergency. Enter the numbers in the DND Authorized Numbers field.
  • Page 109 Basic Call Features No Answer Forward: Incoming calls are forwarded if not answered after a period  of time. You can enable/disable call forward for the phone system, or you can customize call forward for each or all accounts. Two call forward modes: Phone (default): Call forward is effective for the phone system.
  • Page 110 User Guide for the SIP-T27P IP Phone (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. b) If you select Busy Forward: Press , or the Switch soft key to select Enabled from the Busy Forward field.
  • Page 111 Basic Call Features (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel. icon on the status bar indicates that the call forward is enabled. To enable call forward in custom mode: Press Menu->Features->Call Forward.
  • Page 112 User Guide for the SIP-T27P IP Phone (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. You can also enable always forward for all accounts. After always forward was enabled for a specific account, do the following: Press to highlight the Always Forward field.
  • Page 113 Basic Call Features You can also enable busy forward for all accounts. After busy forward was enabled for a specific account, do the following: Press to highlight the Busy Forward field. Press the All Lines soft key. The LCD screen prompts “Copy to all lines?”. Press the OK soft key to accept the change or the Cancel soft key to cancel.
  • Page 114 User Guide for the SIP-T27P IP Phone The LCD screen prompts “Copy to all lines?”. Press the OK soft key to accept the change or the Cancel soft key to cancel. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 115 Basic Call Features For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When call forward is enabled on the phone, the phone cannot forward incoming calls from the numbers specified in the Forward Authorized Numbers field. Note Forward authorized number is configurable via web user interface only.
  • Page 116 User Guide for the SIP-T27P IP Phone Dynamic Forwarding To forward an incoming call to another party: When the phone is ringing, press the FWD soft key. Enter the number you want to forward the incoming call to. Press , or the Send soft key.
  • Page 117 Basic Call Features To perform a semi-attended transfer: Press or the Tran soft key during a call. Do one of the following: Enter the number you want to transfer the call to. Press the Directory soft key, and then select Local Directory. Select the desired group and search for the contact (Directory should be configured in advance.

  • Page 118: Call Waiting

    Conference soft key. The SIP-T27P also supports network conference. Note Network conference is not available on all servers. For more information, contact your system administrator. The SIP-T27P IP phone supports up to 3 parties (including yourself) in a conference call.
  • Page 119 Basic Call Features This is the default method of conference called Local Conference. To set up a local conference call: Place a call to the first party. When the first party answers the call, press or the Conference soft key to place a new call.

  • Page 120: Network Conference

    Press the EndCall soft key to drop the conference call. You can use network conference feature on the SIP-T27P IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join two calls together into a conference call.

  • Page 121: Call Park

    Basic Call Features To set up a network conference call: Place a call to the first party. Press or the Conference soft key to place a new call. The active call is placed on hold. Enter the number of the second party and then press , or the Send soft key.

  • Page 122: Call Pickup

    You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T27P IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a target phone number. Group call pickup is used for picking up a call that is ringing at any phone number in a certain group.

  • Page 123: Directed Call Pickup

    Basic Call Features Directed Call Pickup To enable directed call pickup and configure the directed call pickup code on a global basis via web user interface: Click on Features->Call Pickup. Select Enabled from the pull-down list of Directed Call Pickup. Enter the directed call pickup code in the Directed Call Pickup Code field.

  • Page 124: Group Call Pickup

    User Guide for the SIP-T27P IP Phone To pick up a call directly: Pick up the handset, press the Speakerphone key or press the line key (You may need to press the More soft key to see the DPickup soft key).
  • Page 125 Basic Call Features To configure the group call pickup code on a per-line basis via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change.

  • Page 126: Anonymous Call

    User Guide for the SIP-T27P IP Phone You can also configure a DSS key as group pickup key via phone user interface or web user interface. Once configured, you can pick up a call by pressing the group pickup key directly.

  • Page 127: Anonymous Call Rejection

    Basic Call Features Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call is configurable via web user interface at the path Account->Basic. To place an anonymous call: Using the specific line on the phone to place a call to phone B. The LCD screen of phone B prompts an incoming call from anonymity.
  • Page 128 User Guide for the SIP-T27P IP Phone (Optional.) Enter the anonymous call rejection off code in the Reject Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call rejection is configurable via web user interface at the path...

  • Page 129: Advanced Phone Features

    Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T27P IP phone. Topics include: Busy Lamp Field (BLF)  BLF List  Call Recording  Hot Desking  Intercom  Multicast Paging  Music on Hold ...
  • Page 130 User Guide for the SIP-T27P IP Phone Enter the phone number or extension you want to monitor in the Value field. (Optional.) Enter the directed call pickup code in the Extension field. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 131: Blf List

    Advanced Phone Features The caller ID appears on the LCD screen (if enabled).  In the following figure, the LCD screen shows an incoming call from 103 on the monitored line. Note If your phone is locked and the type of the phone lock is configured as Function Keys or All Keys, you cannot use the DPickup, Send, NewCall and Cancel soft keys until unlocked.
  • Page 132 User Guide for the SIP-T27P IP Phone When there is a conversation on the monitored user, press the BLF list key to barge  in and set up a conference call. Before barging in an active call, ensure that the BLF List Barge In Code has been configured in advance.

  • Page 133: Call Recording

    Call Pickup on page 112. You can record calls by pressing a record key on the phone. The SIP-T27P IP phone supports record and URL record. Two ways of call recording: Record: The phone sends SIP INFO message containing a specific header “Record: ...
  • Page 134 User Guide for the SIP-T27P IP Phone (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a URL record key via phone user interface: Press Menu->Features->DSS Keys.

  • Page 135: Hot Desking

    You can use hot desking on the SIP-T27P IP phone to log out of existing accounts and then log into a new account. As a result, many users can share the phone resource at different times.
  • Page 136 User Guide for the SIP-T27P IP Phone Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field. Press , or the Switch soft key to select Hot Desking from the Key Type field.

  • Page 137: Intercom

    Press the Save soft key to accept the change or the Back soft key to cancel. Intercom key is configurable via web user interface at the path DSSKey->Line Key. The SIP-T27P IP phone supports automatically to answer an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call.
  • Page 138 User Guide for the SIP-T27P IP Phone Intercom features you need to know: Intercom Feature Description Enable or disable the IP phone to automatically Accept Intercom answer an incoming intercom call. Enable or disable the IP phone’s microphone for Intercom Mute intercom calls.

  • Page 139: Multicast Paging

    Advanced Phone Features To configure intercom features via phone user interface: Press Menu->Features->Intercom. Make the desired changes. Press the Save soft key to accept the change or the Back soft key to cancel. These specific parameters are configurable via web user interface at the path Features->Intercom.
  • Page 140 User Guide for the SIP-T27P IP Phone Press , or the Switch soft key to select Multicast Paging from the Key Type field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Value field.
  • Page 141 Advanced Phone Features The default tag is Empty if it is not configured before. Press the Option soft key, and then press the Edit soft key. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
  • Page 142 User Guide for the SIP-T27P IP Phone Press the OK soft key to accept the change or the Cancel soft key to cancel. If you want to delete all paging groups, you can press the Del All soft key. You can also configure the phone to use a default codec for sending multicast RTP stream via web user interface.
  • Page 143 Advanced Phone Features Paging Barge The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.
  • Page 144 User Guide for the SIP-T27P IP Phone Click Confirm to accept the change. Note The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Multicast listening addresses are configurable via web user interface only.

  • Page 145: Music On Hold

    Advanced Phone Features Press or the Paging soft key to send RTP . To place the current multicast RTP session on hold, press the Hold soft key. The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session.
  • Page 146 ACD on the SIP-T27P IP phone allows the ACD system to distribute large volumes of incoming calls to the registered ACD users. To use this feature, you should configure an ACD key in advance.
  • Page 147 Advanced Phone Features To configure an ACD key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select ACD from the Type field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 148 User Guide for the SIP-T27P IP Phone When you set the ACD user status to be available, the ACD key LED illuminates solid green, and then the server begins distributing calls to your phone. When you set the ACD user status to be unavailable, the ACD key LED flashes green, and then the server temporarily stops distributing calls to your phone.
  • Page 149 Advanced Phone Features You can configure a primary account on the IP phone and other alternate accounts on the other IP phones. In a SCA Hybrid Key System scenario, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone (If auto linekeys feature is enabled).
  • Page 150 User Guide for the SIP-T27P IP Phone Auto LineKeys is you can automatically assign multiple DSS keys with enabled, Line type for a registered shared line on the phone. Click Confirm to accept the change.
  • Page 151 Advanced Phone Features To configure the shared line settings and the number of line key on phone A via web user interface: Register the primary account 4603. Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line. Enter the desired number in the Number of line key field.
  • Page 152 User Guide for the SIP-T27P IP Phone The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone A will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
  • Page 153 Advanced Phone Features (Enter the primary account 4603 in the Register Name field.) Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line. Enter the desired number in the Number of line key field. This field appears only if Auto Linekeys is enabled.
  • Page 154 User Guide for the SIP-T27P IP Phone Click Confirm to accept the change. The phone B will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
  • Page 155 Advanced Phone Features Press , or the Switch soft key to select Private Hold from the Key Type field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. Configuring call pull feature Call pull feature allows users to retrieve an existing call from another shared phone that is in active or public hold status.
  • Page 156 User Guide for the SIP-T27P IP Phone This section provides you with detailed information on using the SIP-T27P IP phone in a SCA Hybrid Key System scenario. In a SCA Hybrid Key System scenario, the status of the line key LED which associates with a shared line will change. For more information on...
  • Page 157 You can answer the incoming call on either phone A or phone B. The LCD screen of phone A displays the information of the incoming call (e.g., “Incoming call: 4604 Yealink”). Note Make sure call waiting feature is enabled on phone A. For more information, refer to Call Waiting on page 108.
  • Page 158 User Guide for the SIP-T27P IP Phone Press the Answer soft key. Phone B stops ringing. Press to access the new call. Press or the Answer soft key. Phone B stops ringing. The incoming call is answered and the original call is placed on hold. The LED indicators of the line key 1 on phone A will slow flash green and phone B will slow flash red indicating that there is the held call on the line key 1.
  • Page 159 Advanced Phone Features To place a call on private hold: Press the PriHold soft key or private hold key on phone A when there is an active call on the shared line (You may need to press the More soft key to see the PriHold soft key).
  • Page 160 User Guide for the SIP-T27P IP Phone Long press the desired line key. The Cancel, CallPull, NewCall and Retrieve soft keys appear on the LCD screen. Press the Retrieve soft key to retrieve the call. The conversation is established between phone B and phone C, phone A disconnects the call.
  • Page 161 Advanced Phone Features If phone A has more than one call, do the following: Long press the desired line key on phone B. The list of calls appears on the LCD screen of phone B. Press to select the active call. The Cancel, CallPull, NewCall and Barge In soft keys appear when the active call is highlighted.
  • Page 162 User Guide for the SIP-T27P IP Phone To retrieve a call from another shared phone: If there is an active call between phone A and phone C, do the following: Long press the desired line key on phone B. The Cancel, CallPull, NewCall and Barge In soft keys appear on the LCD screen of phone B.
  • Page 163 Advanced Phone Features BLA allows users to share a SIP line on two or more IP phones. Users can monitor the specific extension (BLA number) for status changes on each IP phone. To use this feature, a BLA group should be pre-configured on the server and one of them is specified as a BLA number.
  • Page 164 User Guide for the SIP-T27P IP Phone To register an account and configure BLA feature on phone A via web user interface: Register the account 14019833020. Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line.
  • Page 165 Advanced Phone Features Click Confirm to accept the change. To register an account and configure BLA feature on phone B via web user interface: Register the account 10462190020. Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line.
  • Page 166 Enter the desired number in the BLA Number field. Click Confirm to accept the change. This section provides you with detailed information on using the SIP-T27P IP phone in a BLA scenario. In a BLA scenario, the status of the line key LED which associates with a bridged line will change.
  • Page 167 Advanced Phone Features The phone will dial the entered number. Press the line key when the phone is idle to enter the pre-dialing screen. Enter the desired number using the keypad and then press , or the Send soft key. The phone will dial the entered number.
  • Page 168 User Guide for the SIP-T27P IP Phone To place a call on hold: Press or the Hold soft key on phone A when party A and party C are talking. The line key LEDs on phone A slow flash green and phone B slow flash red when the bridged line call is placed on hold.

  • Page 169: Messages

    Advanced Phone Features You can send and receive text messages using the SIP-T27P IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone. The power indicator LED will slow flash red, and the LCD screen will prompt “n New Text Message(s)”...
  • Page 170 User Guide for the SIP-T27P IP Phone Select the desired message and then press the View soft key. Note If the phone prompts receiving new text messages, you can also press the View soft key to read the new messages directly.
  • Page 171 Advanced Phone Features Check the From and To fields, and then press the Send soft key. To delete a text message: Press Menu->Message->Text Message->Inbox (Sentbox, Outbox or Draftbox). Select the desired message and then press the Delete soft key. Select Delete to delete the desired message, then press OK. The LCD screen prompts "Delete message?".

  • Page 172: Voice Mail

    User Guide for the SIP-T27P IP Phone You can leave voice mails for someone else using the SIP-T27P IP phone. You can also listen to voice mails that are stored in a voice mailbox. When receiving a new voice mail, the phone will play a warning tone.

  • Page 173: Message Waiting Indicator (Mwi)

    The MWI service is unsolicited for some servers, so the SIP-T27P IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP-T27P IP phone must enable subscription for MWI.
  • Page 174 User Guide for the SIP-T27P IP Phone The MWI subscription parameters you need to know: Options Description Subscribe for MWI Enable or disable a subscription for MWI service. Period of MWI subscription. The IP phone sends a MWI Subscription Period refresh SUBSCRIBE request before initial SUBSCRIBE expiration.
  • Page 175 Advanced Phone Features The IP phone will subscribe to the account number for MWI service by default. To enable subscribe MWI to voice mail via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Select Enabled from the pull-down list of Subscribe for MWI.
  • Page 176 User Guide for the SIP-T27P IP Phone...

  • Page 177: Troubleshooting

    Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T27P IP phone. If you require additional information or assistance with your new phone, contact your system administrator. How can I find the basic information of the IP phone? Press the OK key when the IP phone is idle to check the basic information of the IP phone, such as IP address and firmware version.
  • Page 178 User Guide for the SIP-T27P IP Phone If the phone is powered from PoE, ensure that you use a PoE-compliant switch or  hub. Why does the phone display "Network unavailable"? Ensure that the Ethernet cable is plugged into the Internet port on the phone and ...

  • Page 179: Troubleshooting On

    Troubleshooting Click Confirm to accept the change. You can also contact your system administrator for help. Note If you are logging into the web user interface of the phone with user credentials, you need to enter the current user password in the Old Password field. User password is configurable via web user interface only.
  • Page 180 User Guide for the SIP-T27P IP Phone check whether the dial tone is present for one of the audio modes. If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem. Why doesn’t the phone ring? Check the ringer volume on the phone.
  • Page 181 Troubleshooting To enable SRTP on a per-line basis via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Select the desired value (Optional or Compulsory) from the pull-down list of RTP Encryption(SRTP). Click Confirm to accept the change. Note SRTP is not available on all servers.
  • Page 182 User Guide for the SIP-T27P IP Phone Click Export to open file download window, and then save the file to your local system. How to export system log? We may need you to provide a system log to help analyze your problem.
  • Page 183 Troubleshooting Click Export to open the file download window, and then save the file to your local system. You can also export the system log to a syslog server. Contact your system administrator for more information. Note It is recommended to reset the syslog level to 3 after exporting the system syslog. How to export all diagnostic files? We may need you to provide three types of diagnostic files (including PCAP trace, system log and BIN configuration file) to help analyze your problem.
  • Page 184 User Guide for the SIP-T27P IP Phone Click Export to open file download window, and then save diagnostic files to your local system. Note If the issue cannot be reproduced, just directly click Export to export all diagnostic files. How to reboot the phone? To reboot the phone via web user interface: Click on Settings->Upgrade.
  • Page 185 Troubleshooting How to upgrade firmware? To upgrade firmware via web user interface: Click on Settings->Upgrade. Click Browse to locate the required firmware from your local system. Click Upgrade to upgrade the firmware. The browser pops up the dialog box “Firmware of the SIP Phone will be updated. It will take 5 minutes to complete.
  • Page 186 User Guide for the SIP-T27P IP Phone The LCD screen prompts “Welcom Initializing…please wait”. The phone will be reset to factory settings sucessfully after startup. Note Reset of your phone may take a few minutes. Do not power off until the phone has started...

  • Page 187: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
  • Page 188 User Guide for the SIP-T27P IP Phone Place the device on a stable and level platform.  Please do not place heavy objects on the device in case of damageand  deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat ...
  • Page 189 Appendix A-Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time -4:30...
  • Page 190 User Guide for the SIP-T27P IP Phone Time Zone Time Zone Name +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30...

  • Page 191: Configuring Bla Feature On The Ip Phone

    Index Declaration of Conformity About This Guide Deleting Contacts Accessing the Remote Phone Book Deleting Groups Account Management Dial-now Account Registration Dial Plan Adding Contacts Directory Adding Groups Display Issues Administrator password Do Not Disturb (DND) Advanced Phone Features Documentation Anonymous Call Dual Headset Anonymous Call Rejection...

  • Page 192: Using Bla Feature On The Ip Phone

    User Guide for the SIP-T27P IP Phone Live Dialpad Local Conference Local Directory Table of Contents Log Issues Time & Date Logo Customization Troubleshooting Message Waiting Indicator(WMI) User Interfaces Messages Using BLA Features on the IP Phone Multicast Paging Using Intercom...

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