Ricoh Kr-P2 Field Service Manual page 116

2. Appendix: Troubleshooting Guide
Code
872 HDD mail data error
2
873 HDD mail transfer error
874 Delete All error 1: HDD
875 Delete All error 2: Data area
876 Log Data Error
18
Description Required Action
Defective HDD
Power failure during an access to the HDD
• Initialize the HDD (SP5-832-001).
• Replace the HDD.
Defective HDD
Power failure during an access to the HDD
• Initialize the HDD (SP5-832-001).
• Replace the HDD.
Data Overwrite Security Unit (SD card) not installed
Defective HDD
• Install the Data Overwrite Security Unit (D377).
• Replace the HDD.
• The logical format for the HDD fails.