Troubleshooting - Schlage LE162 Installation Instructions & User Manual

TROUBLESHOOTING

Problem
Entering a valid user
code using the keypad
does not unlock lock
Buttons do not light up
when pressed
There is a delay before
the lock unlocks after
a valid user code is
entered
The led light blinks red,
even when no buttons
have been pressed
Cannot add a new
user code
Cannot delete a user
code at the keypad
Lights/ Cause
Beeps
Green then Lock is in vacation mode
Red/High
then Low
None Lock keypad is locked out
because too many incorrect
codes have been entered
Battery is dead
Red then Battery is low
Green/
Low then
High
Fast red Battery is critically low
blink
Red (when 19 user codes already exist
attempted
via keypad)
When adding a user at the
keypad, the first user code
entry did not match the re-
confirmed user code entry
New user code matches first
four digits of the programming
code
User code already exists in lock
Red The first user code entry did
not match the re-confirmed
user code entry
Solution
at Lock
Enter six-digit programming
code
Wait 30 seconds and try
again
Replace battery. See
Replacing the batteries
on page 16
Replace battery. See
Replacing the batteries
on page 16
Replace battery. See
Replacing the batteries
on page 16
Delete at least one existing
user code. Then add new
user code
Try again. Make sure you
enter the same code twice
Change the programming
code or select a different
user code to add
Select a different user code
Try again. Make sure you
enter the same code twice
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