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TROUBLESHOOTING
Problem
Cannot change
the
programming
code
Cannot delete
all user codes
at the keypad
Lock will not
accept codes
and/or will
unlock itself
The key spins
freely and does
not engage the
lock
The key does
not turn or
only turns
slightly and
does not
engage the
lock
22
(continued)
Lights/
Cause
Beeps
Red
User code already in lock
matches the first four digits of the
programming code you are trying
to add
The first programming code entry
did not match the re-confirmed
programming code entry
Red
The first programming code entry
did not match the re-confirmed
programming code entry
Fast red
The lock has become de-
blink. High
synchronised
and low
alternating
beeps
The lever is depressed
None
There is a problem with the
installation, the cylinder driver is
not lined up correctly.
None
There is a problem with the
installation, something is blocking
the cylinder driver from turning.
Usually the lower 54mm hole is off
centre or too small.
Solution
at Lock
Select a different programming
code, or delete the user code
that matches the first four digits
you want to use
Try again. Make sure you enter
the same code twice
Try again. Make sure you enter
the same code twice
Please turn the key a full
revolution clockwise then anti-
clockwise on the exterior and
interior keyways to reset the
lock.
Release the lever and ensure it at
90 degrees
Remove the lock from the door
and reinstall, pay close attention
to step 5 of the instructions, the
male and female counterparts of
the cylinder driver must connect.
Remove the lock from the door
and reinstall, pay close attention
to step 1 of the instructions,
ensure the holes are correctly
drilled.
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