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B. Move media (and ribbon, if present) away from the printhead, as necessary. Using a
cotton swab moistened (not soaked) with isopropyl alcohol, gently wipe away buildup on
the Printhead while paying special attention to cleaning the Burn Line. Allow the
printhead to dry.
C. Reposition media (and ribbon, if present). Lower and lock the Printhead Assembly.
D. Plug in and turn ON the printer. Close the cover then run a few sample labels and
examine them. If streaking is still present, use the Cleaning Card Procedure, below;
otherwise, this completes cleaning. If the CLEAN HEAD SCHEDULE has been set, enter
the menu and select RESET COUNTER; see Section 4.2.2.
Cleaning Card Procedure
with wax/resin ribbon combinations; also for unsuccessful Cotton Swab cleaning attempts):
A. Open the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Allow
the printhead to cool before proceeding.
B. Remove media (and ribbon, if present) then place a Cleaning Card (part number 70-
2013-01) under the printhead.
and lock the Printhead Assembly
C. Lower
D. Close the cover then enter the menu and select CLEAN HEAD NOW; see Section 4.2.2.
E. After the cleaning card has been run through the printer, reinstall media (and ribbon, if
needed). Run a few sample labels and examine them. If streaking is still present, use
the Cleaning Film Procedure, below; otherwise, this completes cleaning.
Cleaning Film Procedure
printing with a Heat Value of 22 or higher, or when other methods prove unsuccessful):
A. Open the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Allow
the printhead to cool before proceeding.
B. Remove media (and ribbon, if present) then place a sheet of Cleaning Film (part number
70-2087-01) under the printhead.
C. Lower and lock the Printhead Assembly. Disengage the Leveling Cam.
D. Close the cover then enter the menu and select CLEAN HEAD NOW; see Section 4.2.2.
E. After the cleaning film has been run through the printer, turn OFF and unplug the
printer. Open the cover then raise the Printhead Assembly and wait briefly for the
printhead to cool. Using a cotton swab moistened (not soaked) with isopropyl alcohol,
clean the printhead then allow it to dry.
F. Reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few
sample labels and examine them. If streaking is still present the printhead may need to
be replaced.
I-Class
(for users of direct thermal media, or thermal transfer media
. Disengage the Leveling Cam.
(for users of thermal transfer media and resin ribbon, when
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