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Seagate NAS OS 4
Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the 2014 ©
Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate
Technology LLC, or one of its affiliates. All other trademarks or registered trademarks
are the property of their respective owners. When referring to hard drive capacity,
one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one
thousand billion bytes when referring to hard drive capacity. In addition, some of the
listed capacity is used for formatting and other functions, and thus will not be available
for data storage. Quantitative usage examples for various applications are for
illustrative purposes. Actual quantities will vary based on various factors including file
size, file format, features, and application software. Seagate reserves the right to
.change, without notice, product offerings or specifications
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Seagate Technology LLC
S. De Anza Boulevard 10200
Cupertino, CA 95014 U.S.A
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User Manual

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Summary of Contents for Seagate NAS OS 4 U

  • Page 1: User Manual

    Seagate NAS OS 4 User Manual Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the 2014 © Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners.
  • Page 2: Table Of Contents

    Contents Contents2 Regulatory Compliance13 Trademarks13 Licenses and Free Software13 Precautions15 Data15 Disk capacity15 Seagate NAS OS 416 Introduction16 New feature: App-based management16 Content for this manual16 Minimum system requirements16 Client OS:16 Web browsers:17 Network:17 NAS OS 4.2 New Features18 Features added for NAS OS 418...
  • Page 3 Seagate Network Assistant31 Install Seagate Network Assistant32 Launch Seagate Network Assistant32 Windows:32 Mac:32 Find your Seagate NAS's address information33 Access NAS OS with Seagate Network Assistant33 Mount shares34 Quick access34 Mount35 Authenticate private shares35 Auto-mount35 Shares: Access and Transfer Files37...
  • Page 4 Access shares37 Windows38 Mac38 Creating Shortcuts to Shares38 Create shortcuts using Seagate Network Assistant38 Create shortcuts using the operating system: Windows 738 Windows 8 and 1039 Create shortcuts using the operating system: Mac40 Mount40 Mount at boot40 Backup: Seagate NAS and PC/Mac40...
  • Page 5 User51 Device Manager52 Launch Device Manager52 Device Manager navigation52 Toggle to another app53 Shares54 Shares, Users, and Groups54 Sample setup: Shares, Users, and Groups54 Public and private shares55 Existing shares55 Add share56 Add remote share: distributed file system namespaces (DFS-N)57 Add remote share57 Adding remote shares on offsite networks58 Share tabs58...
  • Page 6 Sample setup: Shares, Users, and Groups68 Existing groups68 Add a group69 Revise group settings69 Users/Shares: change user membership to the group and access rights to shares70 Delete a user71 Importing groups from an active directory71 Managing groups imported from an active directory71 Settings71 General71 Time72...
  • Page 7 Port aggregation: Failover protection using fault tolerance81 Port aggregation: LAN failover for load balancing versus fault tolerance81 Proxy tab81 Remote access tab82 Port forwarding tab82 Power83 NAS power management83 Power conservation83 Power saving mode83 Wake the NAS from power saving mode85 UPS management85 Single NAS: Direct connection85 Multiple NAS devices A: A NAS OS device is the network UPS server86...
  • Page 8 Manage97 Internal and External volumes98 Volume settings98 RAID102 Get help choosing your RAID103 Tooltip: star ratings for RAID103 RAID comparisons104 RAID levels104 NAS OS SimplyRAID104 JBOD (Just a Bunch of Disks)105 RAID 0105 RAID 1106 RAID 5106 RAID 6107 RAID 10108 RAID 1+Spare(s), RAID 5+Spare(s), RAID 6+Spare, and RAID 10+Spare108 New network volume wizard109 New network volume wizard steps110...
  • Page 9 Removing healthy hard drives from a protected volume117 Hard drive expansion and replacement118 Expand a volume's storage capacity: add hard drives to the enclosure118 SimplyRAID118 Custom RAID: RAID 1, RAID 5, and RAID 6119 Repair a failed hard drive or expand storage capacity119 Hot-swapping120 Hard drive replacement and expansion120 SimplyRAID120...
  • Page 10 Backup, Sync, and Restore examples139 Back up to a USB storage device (DAS)139 Back up to a Seagate network storage device on the local network140 Back up to a network storage device outside the local network (offsite)140 Back up to a cloud service (offsite)140...
  • Page 11 Ingest from an external drive151 Remote Access152 Sdrive152 Sdrive and Seagate Access152 Sdrive: PC/Mac152 How do I get started?153 Create a Seagate Access account in NAS OS153 Download and install Sdrive155 Connect to your Seagate NAS155 Sdrive volume156 Mac: missing Sdrive volume158 Sdrive application158...
  • Page 12 NAS OS Rescue and Repair171 Rackmount NAS171 Prepare for a rescue and repair171 VGA monitor171 Seagate Network Assistant172 Rescue and repair steps172 Step 1: Update the USB key172 Step 2: Back up and power off the NAS OS device172 Step 3: Connect the USB key and boot the NAS173...
  • Page 13: Regulatory Compliance

    .Other trademarks mentioned in this manual are the property of their respective owners Licenses and Free Software Your Seagate product ships with copyrighted software that are licensed under the GPL, AFL, Apache, Apple, BSD, GNU LGPL, MIT, OpenLDAP, OpenSSL, PHP, Python, and Creative Common. It also includes free software, / the source code for which can be downloaded from the Seagate website: www.seagate.com/support...
  • Page 14 All rights reserved :python-pydispatch .Copyright © 2001-2006, Patrick K. O'Brien and Contributors. All rights reserved . ” This list of licenses can evolve over time and can be found on the user interface under the heading “Credits 10/18/16 Seagate NAS OS 4...
  • Page 15: Data15

    Any loss, corruption or destruction of data while using a Seagate drive or Seagate drive system or Seagate network storage is the sole responsibility of the user, and under no circumstances will Seagate be held liable for the recovery or restoration of this data. To help prevent the loss of your data, Seagate highly recommends that you keep TWO copies of your data;...
  • Page 16: Seagate Nas Os 4

    NAS OS 4 Content for this manual This manual will guide you through the process of configuring NAS OS on your Seagate NAS and assist you in troubleshooting any issues that might arise. If you encounter problems, check...
  • Page 17: Web Browsers:17

    Computer with an Ethernet network adapter (Ethernet switch or router 10/100/1000 (Mb/s :Important info  External forces such as network activity, hardware, distance, and setup can affect your NAS’s .performance .For optimal performance, use Gigabit Ethernet equipment 10/18/16 Seagate NAS OS 4...
  • Page 18: Nas Os 4.2 New Features18

    .services, including OneDrive and Baidu .Restore from the cloud: Restore backups saved to your cloud storage Back up your cloud storage: Back up files and folders stored on your cloud storage to your Seagate network .storage Security in Device Manager .New Security tab: Manage DDOS filtering, Block and White lists, and SSL certificate upload...
  • Page 19: Sdrive: Remote Access19

    :Mobile iOS® 6.1.2 and higher Android® 4.0 and higher Upon launching the desktop app for the first time, users can create a Seagate Access account and link it to any .Seagate NAS OS 4 device Network discovery Configuring new NAS OS 4 devices is now easier using a web-based network discovery tool. Once the new NAS OS 4 device is connected to the network, the administrator can launch a browser and enter the URL: .http://discover.seagate.com...
  • Page 20: Network And Cloud Backup20

    Similar to creating a new share, the administrator adds remote shares to the Seagate NAS OS 4 device. The shares can come from any .NAS OS device or server on the LAN .NAS OS 4 DFS-N supports NAS OS shares and SMB volumes...
  • Page 21: Iscsi Logical Unit Number (Lun) Export/Import/Clone21

    NAS OS 4 devices. For example, the first NAS is connected to the UPS via power and USB. This is the master NAS to the UPS and it acts as the UPS server on the network. 10/18/16 Seagate NAS OS 4...
  • Page 22: Export/Import Nas Os 4 Settings22

    NAS OS 4 has a magnifying glass icon on the top right of the interface. Click on the magnifying glass to enable an .empty field and enter a search term. Results are limited to NAS OS Event log 10/18/16 Seagate NAS OS 4...
  • Page 23 A bell icon on the top right of the interface provides instant access to NAS events. Click on the bell icon to see .recent activity 10/18/16 Seagate NAS OS 4...
  • Page 24: Leds24

    Blinking red Error Solid red Updating hardware Solid purple Communication has been Blinking lost purple Seagate NAS and Seagate NAS Pro State Color Ready Solid white Startup; shutdown; activity Blinking white RAID synchronization; software update Alternating red and white Warning or notice...
  • Page 25: Buttons25

    Seagate NAS Buttons All Seagate NAS have a power button on the face of the device. Certain models also have identification and .mute buttons. Check the user manual for your Seagate NAS to locate the buttons :NAS OS manages the buttons via push types .Short push: A depression upon the button for one second or less...
  • Page 26: Mute Button: Short Push26

    .high temperatures, a faulty power supply unit, and fan failure The mute button can be pushed if the alarm is not ringing, guaranteeing that it will remain off. To turn the .audible alarm back on, apply another long push 10/18/16 Seagate NAS OS 4...
  • Page 27: Nas Os Setup27

    NAS OS Setup Once your Seagate NAS has been configured per the instructions of the included quick start guide, the NAS OS Setup Wizard will guide you through the remainder of the installation. The NAS’s administrator must complete the setup wizard since a password will be created to access the NAS OS management features. The time to complete the setup wizard varies based upon your NAS.
  • Page 28: Next Steps28

    Simplify NAS access: Seagate recommends that you install the software utility Seagate Network Assistant before moving forward with the device configuration. Seagate Network Assistant gives you instant information on your Seagate NAS, such as firmware version, IP address, and MAC address. It will also .provide quick access to shares and NAS OS. See...
  • Page 29: Choose Compatible Hard Drives29

    Choose compatible hard drives Seagate NAS are compatible with most SATA I, SATA II, and SATA III hard drives. Older hard drives that are not constructed for NAS can experience reduced performance or failure. If you have any questions regarding hard .drive compatibility, contact...
  • Page 30: Next Steps30

    .Power on your Seagate NAS device. The device is ready to be accessed once the status LED turns solid .1 From a PC/Mac connected to the same network as your NAS, launch an Internet browser and type .2 http://discover.seagate.com Follow the on-screen instructions. The setup formats the drives and installs NAS OS. During the installation, .3 :you can .Create or change the name of the device...
  • Page 31: First Use: Update From Nas Os 3 To Nas Os 4

    Your NAS OS 3 device alerts you when an update is available to NAS OS 4 or higher. You can update your Seagate NAS device by following the prompts to download and install NAS OS 4. The last step for the NAS OS .update is rebooting the NAS OS device...
  • Page 32: Install Seagate Network Assistant32

     .LaCie NAS OS 2.0 or higher Install Seagate Network Assistant To avoid NAS detection conflicts, make certain that you are running the latest version of Seagate Network .Assistant :Download the Seagate Network Assistant installer for your operating system .1 Windows .Follow the wizard to complete the installation .2...
  • Page 33: Find Your Seagate Nas's Address Information33

    .Launch Seagate Network Assistant .1 Windows users: Right-click on the Seagate Network Assistant icon and choose Open Seagate Network .2 Assistant. Mac users: Choose the Seagate Network Assistant icon in the menu bar to select Open Seagate .Network Assistant If you have multiple NAS OS devices, select the NAS you wish to access from the list on the left-hand .3 .column...
  • Page 34: Mount Shares34

    Windows: From the taskbar, right-click on the Seagate Network Assistant icon and move the cursor to .your Seagate NAS. Available shares will be listed Mac: From the menu bar, select the Seagate Network Assistant icon and move the cursor to your .Seagate NAS. Available shares will be listed .Choose the share you want to access .3...
  • Page 35: Authenticate Private Shares35

    Mount .Launch Seagate Network Assistant .1 Right-click on the icon in the taskbar (Windows) or choose the icon in the menu bar (Mac) and select Open .2 .Seagate Network Assistant If you have multiple NAS OS devices, select the NAS you wish to access from the list on the left-hand .3 .column...
  • Page 36 Windows: The share will mount in Computer/My Computer automatically when the computer detects it on .8 the network. Mac users: The share icon will appear in your Finder automatically when the computer detects .it on the network 10/18/16 Seagate NAS OS 4...
  • Page 37: Shares: Access And Transfer Files37

    About shares A share is a network volume that you can configure to store and share data. Your Seagate NAS has two shares by default: admin and Public. Following the initial login, the share admin changes to the name used by the .administrator...
  • Page 38 Windows .In an Explorer window address field, type the \\[machine name] or \\[IP address]] for your Seagate NAS .1 .Double click on the share you want to open .2 .Private shares will prompt you for your NAS OS username and password .3 .Alternatively, from the Start menu, select Run then type \\[machine name] or \\[IP address]].
  • Page 39 .Choose Finish .6 Windows 8 and 10 .In an Explorer window address field, type the \\[machine name] or \\[IP address]] for your Seagate NAS .1 .Right click on the share you want to access and choose Map Network Drive .2 .Select a drive letter in the pull-down menu and make certain that Reconnect at sign-in is selected .3...
  • Page 40 Finder window and check SHARED. If the shares are available in SHARED but are not visible on the desktop, go to the Finder preferences and change the settings to display .connected servers on your desktop Backup: Seagate NAS and PC/Mac Back up your NAS Backup Manager for a complete explanation on how to automate backups of data stored on your NAS.
  • Page 41: Media Server

    .Another Seagate NAS OS device or compatible server on your local network .Another Seagate NAS OS device or compatible server on a remote/offsite network (Cloud storage (Amazon S3, Box, and more Important info on NAS backup and RAID: RAID is a great solution to keep your NAS running in case ...
  • Page 42 Your NAS can act as an iTunes music server. Copy your iTunes library to a share on your NAS and audio files will be available to compatible devices on the network. For easy access on the entire network, use a public share. To limit access to an iTunes library, use a private share with Seagate Network Assistant's Authentication (see Seagate Network Assistant .To turn on network sharing, follow the steps below for your version of iTunes...
  • Page 43 Internet. This protocol allows you to exchange files with your colleagues, clients, or business partners securely, .as only people with a user account will have access ( . The FTP service is disabled by default but you can start it at Device Manager > Services page (see Services 10/18/16 Seagate NAS OS 4...
  • Page 44: Remote Ftp Access

    Seagate Network Assistant (Public Access Folders (non-password protected (ftp://[IP-address]/ (For example, ftp://192.168.10.149 ( ftp://[machine name]/ (For example, ftp://seagate-r8 or ftp://seagate-r8.local (Private Access Folders (password protected When following the directions below, usernames and passwords can vary depending upon the user. For .example, the administrator's username and password are not the same as another user's name and password...
  • Page 45 .Pass the cursor to the right side of the NFS row to enable the Edit pull-down menu .2 .Choose Start .3 .Important info: All NFS shares are public and available to everyone on the network  (Wake on LAN (WOL 10/18/16 Seagate NAS OS 4...
  • Page 46 :mode. This feature is called Wake on LAN (WOL). Follow the steps below ( . Right-click the Seagate Network Assistant icon in the taskbar (Windows) or choose it in the menu bar (Mac .1 .Select Wake Up a Device .2 .Choose the NAS from the pull-down menu .3...
  • Page 47 .Mac: Choose the Seagate Network Assistant icon in the menu bar .Select [machine name] > Web Access .2 The login page will open in a new browser window or tab. If your browser is not open, Seagate Network .3 .Assistant will open it for you...
  • Page 48 .Create or reconfigure the RAID level .Set the time zone .Read and agree to Seagate’s Terms and Conditions. The box must be checked to complete the installation Important info on login credentials: Make certain to note your login credentials. NAS OS can help ...
  • Page 49 .In the Reinitialize your password window, type your login and new password .5 .Choose Send .6 Launch NAS OS using Sdrive Install Seagate Sdrive on your PC/Mac to access your device’s home page. You must have a Seagate Access .account to use Sdrive. See Sdrive...
  • Page 50 All, Warning, and Error. You can also select View all notifications to be directed to the Notifications .page Apps: The Home page’s central pane presents apps from Seagate and third party developers. Choose an app .5 to be directed to its interface. Only the central pane will change based upon the app you have selected.
  • Page 51 .Filebrowser: Internet-based browser for shares that the user has been granted access to Device Manager (limited): The user can change his language and password preferences. The administrator .has the right to change a user’s password at any time 10/18/16 Seagate NAS OS 4...
  • Page 52: Device Manager

    The Device Manager app is the heart of NAS OS management. Use Device Manager to configure important .settings such as users, shares, storage, and much more Launch Device Manager .Launch Device Manager from the Home page by choosing its app icon Device Manager navigation 10/18/16 Seagate NAS OS 4...
  • Page 53 Click on a summary to go to its page. You can also add Shares, Users, and Groups from the Overview page by .choosing +Add at the applicable setting Toggle to another app On the upper left of the window, click the menu icon (three horizontal lines) and then choose Device Manager 10/18/16 Seagate NAS OS 4...
  • Page 54 To get started, the administrator adds the 20 shares using the Add share wizard on the Shares page. The administrator ignores the prompts to add users and groups to each share since new users and groups have yet .to be created 10/18/16 Seagate NAS OS 4...
  • Page 55 To review and edit the options for a share, pass the cursor to the far right of its row to make the Edit pull- down menu visible. Most of the options are explained above. Additional options include changing network .access (public or private) and deleting the share 10/18/16 Seagate NAS OS 4...
  • Page 56 Set group permissions/Set user permissions: When adding groups or user permissions, you must drag selected items to the Read access column or the Read+write access column. To add multiple items, make all your .selections before dragging them to a column 10/18/16 Seagate NAS OS 4...
  • Page 57 PC/Mac. This may be due to the network’s naming service. Should you encounter issues with the network name, it is .recommended that you try again using the IP address 10/18/16 Seagate NAS OS 4...
  • Page 58 To avoid potential conflicts with accessing remote shares, administrators should use the same credentials on the NAS OS device and the host NAS/server. For example, Logan is a user on the NAS OS device Seagate-DP6. The administrator for Seagate-DP6 has added a remote volume called Data. The host server for Data is called Seagate-DWSS4, a Windows server.
  • Page 59 NAS/server. For example, Logan is a user on the NAS OS device Seagate-DP6. The administrator for Seagate-DP6 has added a remote volume called Data. The host server for Data is called Seagate-DWSS4, a Windows server. The administrator for Seagate-DWSS4 must create a login and password for Logan.
  • Page 60 Important info regarding remote shares: Settings for remote shares can be revised on the host  .NAS/server Users/Groups: change access rights From the Edit pull-down menu, choose Users or Groups. The pop-up window includes three tabs for Users, .Groups, and Overview .Select the tab you wish to manage .1 10/18/16 Seagate NAS OS 4...
  • Page 61 If you do not see the service you want enable/disable, confirm that it has been enabled on the NAS’s .Services page .Choose Save .4 .Important info: Services must be enabled on the Services page for them to appear on a share  Delete 10/18/16 Seagate NAS OS 4...
  • Page 62 .ignores the prompts to add users to shares and groups since new groups have yet to be created Finally, the administrator adds the 10 groups using the Add group wizard on the Groups page. In this step, the 10/18/16 Seagate NAS OS 4...
  • Page 63: Existing Users

    Passwords that are linked to Seagate Access accounts can be changed for signing into the NAS. However, changes to the password on the NAS are not taken into account by the user’s Seagate Access account. Therefore, users must continue to enter the original password that was created for the...
  • Page 64 However, if a user is associated with a Seagate Access account, it is highly .recommended to keep the email address unchanged The light in the Seagate Access column is green if the user is associated with a Seagate Access account. It is .grey if the user does not have a Seagate Access account .Click a green light to log out of the Seagate Access account...
  • Page 65 Shares: Access and Transfer Files). In addition, a user can log on to NAS OS using his login and password, which is very helpful with Seagate MyNAS remote access. However, NAS OS management rights .are limited for standard users ( . Access the Filebrowser app to upload, download, and share files via the Internet (see...
  • Page 66 .Pass the cursor to the far right of the user's row to make the Edit pull-down menu visible .1 .Choose Quota .2 .Click on the text in the Quota column .3 ( . Choose the radio button next to Set limit and enter the quota in gigabytes (GB .4 .Choose Save .5 10/18/16 Seagate NAS OS 4...
  • Page 67 Though each setting can be revised at any time, it is highly recommended that the administrator plan ahead when first adding shares, users, and groups to NAS OS. With a map of users, groups, and shares, the 10/18/16 Seagate NAS OS 4...
  • Page 68 .reign to configure permissions on the Shares, Users, and Groups pages Existing groups .Group data is organized in a table .A blue icon on the far left indicates that the group has been created in NAS OS 10/18/16 Seagate NAS OS 4...
  • Page 69 Access column. To add multiple users to the groups, make all your selections before dragging them to .the Access column .Set app permissions: Drag the apps that the group can access Revise group settings 10/18/16 Seagate NAS OS 4...
  • Page 70 Remove access to shares: Select the applicable shares in the Read access column or the Read+write .access column and drag them to the No access column .Choose Close to confirm the changes .3 Delete a user 10/18/16 Seagate NAS OS 4...
  • Page 71 General Device name: The device name identifies the Seagate NAS OS device on your network. You can change it from the default by passing the cursor to the right of the name. Choose the pencil icon when it appears and .enter a new name...
  • Page 72 If a NAS OS device is connected to the network with a name that already exists, an alternate name is automatically created to avoid conflicts. For example, a second Seagate 8-bay Rackmount NAS on your .network will automatically be called Seagate-R8-1 if Seagate-R8 is present .Language: Pass the cursor to the right and choose the pencil icon to change the NAS OS language...
  • Page 73 You can change the frequency by passing the cursor to the right and .choosing the pencil icon. To manually check for an update to NAS OS, choose Check now Services 10/18/16 Seagate NAS OS 4...
  • Page 74 The administrator can enable the FTP service in order to provide access to the NAS via a third-party FTP .application. See for details Status colors .The Status column provides details on the state of the service State Color Started Green Stopped White Ready for use Orange Service options: start/stop, share access, advanced parameters 10/18/16 Seagate NAS OS 4...
  • Page 75 Example 2: A doctor’s office wants to use a share called Entertainment to store media files. A player in the waiting room that is UPnP/DLNA compatible will access the media files. All other shares store patient 10/18/16 Seagate NAS OS 4...
  • Page 76: File Services

    You can give local and remote servers access to shares by .enabling the WebDAV service on your NAS OS device Application services Seagate Access: See Remote Access Time Machine: See Backup: Seagate NAS and PC/Mac UPnP/DLNA: See Media Server iTunes: See Media Server .Network Backup: See Backup Manager.
  • Page 77: Printer Server

    If your printer does not appear in the printer service, it is likely that it does not support PostScript printing. This is frequently the case with multi-function and photo printers. Seagate .cannot guarantee that your printer supports the proper protocols to make it a networked printer Network .The Network page features four tabs to manage the NAS’s network settings...
  • Page 78 DNS server) must be completed before choosing Save. Check the box next to Default gateway .to enter or revise the gateway address. The LAN port will revert to automatic if a field is left blank 10/18/16 Seagate NAS OS 4...
  • Page 79 .Turn the LAN port off/on Port aggregation and linking LAN ports Seagate NAS OS supports port aggregation for NAS devices equipped with two or more LAN ports. Review the .instructions below to learn how to configure your NAS for port aggregation Important info on connecting multiple LAN ports: When connecting both LAN ports to one or more ...
  • Page 80 Removing the link can disable the secondary LAN interface. Pass the cursor to the far right of the disabled .3 .LAN port to make the Edit pull-down menu visible and choose Enable Port aggregation: Failover protection using fault tolerance 10/18/16 Seagate NAS OS 4...
  • Page 81 LAN mode. Fault tolerance will make the switch instantly, allowing for uninterrupted .communication with the NAS Proxy tab A proxy server is used to connect network devices to the Internet. If necessary, your NAS can be configured to 10/18/16 Seagate NAS OS 4...
  • Page 82 In most instances, automatic port forwarding should help you access services on the NAS. However, enterprise-level network security or port availability on a router can prevent access to ports. Therefore, it may be necessary to change the router port numbers manually for one or more services. Before adjusting numbers 10/18/16 Seagate NAS OS 4...
  • Page 83: Power Conservation

    While in power saving mode, the NAS suspends all activity, including spinning down the hard drives and turning off its fans and LEDs. All processes enabled in NAS OS, including downloads and backups, will be terminated. 10/18/16 Seagate NAS OS 4...
  • Page 84 Set the time of day that the NAS will enter power saving mode. Click on the day of the week in the Power off .5 .column .In the pop-up window, choose the radio button next to Scheduled and set the time .6 .Choose Save .7 Wake the NAS from power saving mode 10/18/16 Seagate NAS OS 4...
  • Page 85: Ups Management

    Multiple NAS devices A: One NAS OS device takes the role of Network UPS server Multiple NAS devices B: The UPS connects directly to the router and acts as the Network UPS server Important info: Seagate cannot guarantee that all UPS devices are compatible with NAS OS UPS ...
  • Page 86 .For each NAS OS device, go to the Power page and choose Add a network UPS server .7 .In the pull-down menu for Network UPS type, select Seagate NAS UPS server .8 .Select the first NAS and choose Save .9...
  • Page 87 Connect the UPS to a power source and the network router according to the instructions provided in the .1 .UPS’s documentation .Confirm that no one is accessing the NAS OS devices and power them off .2 10/18/16 Seagate NAS OS 4...
  • Page 88: Auto Block

    Failed logins within (minutes): 2 Block for (minutes): 2 .The settings can be changed when auto block is enabled To prevent users from losing access due to failed logins, add their IP addresses to the Whitelist. Click Whitelist 10/18/16 Seagate NAS OS 4...
  • Page 89 Trojan. The end result is a denial of service for the target device. You can improve your NAS OS device’s .chances of avoiding such an attack by clicking the switch to enable DDoS protection Services on LAN Ports 10/18/16 Seagate NAS OS 4...
  • Page 90: System Tab

    A red "X" alerts you to potential problems with the hardware. It is accompanied by an error .message, such as the device has reached a critical temperature The running time below the check mark indicates consecutive hours and minutes of operation. The clock will 10/18/16 Seagate NAS OS 4...
  • Page 91 .RAM, and network performance, click Details in the Resources pane A green circle next to the LAN means that it is connected to the network. A white circle means that the LAN .is not connected to the network 10/18/16 Seagate NAS OS 4...
  • Page 92 .Fan error: Check the fan performance line graph to determine if the fans are running too high or not at all .Drive error: Select the Drive tab to review the status for the NAS's hard drives 10/18/16 Seagate NAS OS 4...
  • Page 93 Drive tab 10/18/16 Seagate NAS OS 4...
  • Page 94 Use the Notifications page to manage how the administrator receives updates on the health of the NAS OS :device. The page has two tabs Notifications: NAS OS alerts and activity SNMP: Monitoring and managing the NAS using the Simple Network Management Protocol Noti cations tab Email noti cations 10/18/16 Seagate NAS OS 4...
  • Page 95 Turn Email notifications on or off by clicking on its slider. The default server for email notifications is Seagate, a .secure email system Administrators have the option to use an alternative email server. Pass the cursor over Seagate and click on the :pencil icon.
  • Page 96: Snmp Tab

    While the benefits of SimplyRAID are highly recommended, the Storage page also gives you the option to :manually configure your hard disks as JBOD (RAID 0 (minimum two hard drives (RAID 1 (minimum two hard drives for data protection (RAID 1+Spare (minimum three hard drives (RAID 5 (minimum three hard drives 10/18/16 Seagate NAS OS 4...
  • Page 97 (RAID 10 (minimum four hard drives (RAID 10+Spare (minimum five hard drives Storage overview :Choose Storage > Overview to .Review the list of the NAS's volumes and their current state .Configure new hard drives added to the NAS Manage 10/18/16 Seagate NAS OS 4...
  • Page 98: Volume Settings

    Internal volumes are the volumes created from the disks inserted into the NAS’s enclosure. External volumes .are storage devices connected to the USB or eSATA ports. Click on a volume to review and adjust its settings Volume settings 10/18/16 Seagate NAS OS 4...
  • Page 99 .Pass the cursor over the name of the volume and choose the pencil icon .1 Type the new name in the pop-up window .2 .Choose Save .3 .Due to the high level of security, an encrypted volume retains its default name Manage 10/18/16 Seagate NAS OS 4...
  • Page 100 Green: Disk capacity that spans beyond the level of RAID. This space is reserved for expansion should you .add new or, larger capacity hard drives :Factors that determine the storage capacities for data, protection, and expansion .The amount of hard drives in the enclosure 10/18/16 Seagate NAS OS 4...
  • Page 101 :Review the hard drives’ capacities and status. The dynamic photo of the NAS highlights .The hard drives associated with the volume .Hard drives available for a new or existing volume .Empty slots available for expansion .Failed or missing disks 10/18/16 Seagate NAS OS 4...
  • Page 102 However, there is NO DATA PROTECTION when the volume has only one hard drive. Therefore, when new hard drives in the enclosure are available, it is highly recommended that you expand the single-disk volume to protect your data (see Single-disk and unprotected volumes:expansion 10/18/16 Seagate NAS OS 4...
  • Page 103 RAID volumes, the NAS OS New network volume wizard provides a star rating system with an intuitive storage capacity bar. The star ratings are available within the tooltip on the RAID .selection step. Click on the i next to Select your choice to review the ratings 10/18/16 Seagate NAS OS 4...
  • Page 104: Raid Levels

    However, one 1TB hard drive paired with one 2TB hard drive only creates 1TB of protection since data cannot surpass the storage capacity of the smallest hard drive. .SimplyRAID will calculate the overhead and prepare it for future expansion (JBOD (Just a Bunch of Disks 10/18/16 Seagate NAS OS 4...
  • Page 105 If one hard drive fails, all data becomes inaccessible. A recommended option is SimplyRAID or RAID 5, which offer comparable performance and data protection in case a single hard .drive fails RAID 1 10/18/16 Seagate NAS OS 4...
  • Page 106 While a volume with one hard drive cannot provide data protection, it is ready for expansion when new hard drives are available. Data protection would become available once a .second hard drive is added to the RAID 1 volume RAID 5 10/18/16 Seagate NAS OS 4...
  • Page 107 A minimum of four hard drives is required to create a RAID 6 .volume .RAID 6 offers very good data protection with a slight loss in performance compared to RAID 5 RAID 10 10/18/16 Seagate NAS OS 4...
  • Page 108 RAID 10 is a great choice for database managers that need to read and write many small files across the volume. The impressive IOPS and data protection offered by RAID 10 gives database managers impressive .reliability both in keeping files safe and rapid access RAID 1+Spare(s), RAID 5+Spare(s), RAID 6+Spare, and RAID 10+Spare 10/18/16 Seagate NAS OS 4...
  • Page 109 :Build one or more volumes using the New network volume wizard. You can select Quick setup: Skip multiple configuration steps with NAS OS SimplyRAID, Seagate's smart RAID. SimplyRAID will review the amount of hard drives in the volume and the total storage to optimize data capacity and protect your data.
  • Page 110 For example, a RAID 5 or SimplyRAID .volume with three 2TB hard drives supports the addition of a fourth hard drive that is 2TB or higher 10/18/16 Seagate NAS OS 4...
  • Page 111: Quick Setup

    .drives you want to use for the new volume and choose Next .Important info: All data on the selected hard drives is deleted to create the RAID volume  .Select Custom and choose Next .4 10/18/16 Seagate NAS OS 4...
  • Page 112 NAS OS detects hard drives in the enclosure that are not in use by other volumes. Check the box under the .4 .hard drive to use as the spare. You can add more than one spare .Choose Next .5 10/18/16 Seagate NAS OS 4...
  • Page 113 Select the box under a free hard .drive for the new volume and choose Next .Important : All data on the selected hard drive will be deleted to create the RAID volume  .Select Custom and then choose Next .4 10/18/16 Seagate NAS OS 4...
  • Page 114 Select the boxes under the hard drives for the new volume and choose Next. Important: All data on the hard drives that you select .is deleted to create the RAID volume 10/18/16 Seagate NAS OS 4...
  • Page 115 While removing healthy hard drives is not recommended, you can avoid losing data by .shutting down the NAS first. Return the hard drives to their proper bays before powering on the NAS 10/18/16 Seagate NAS OS 4...
  • Page 116: Volume Expansion

    In the Select disks window, hard drives with white checkboxes can be selected for the existing volume. Hard .4 drives with grey checkboxes are being used by volumes and cannot be selected. Select the boxes under 10/18/16 Seagate NAS OS 4...
  • Page 117 Removing healthy hard drives from a protected volume :A protected volume can be (SimplyRAID (single-disk or double-disk security (RAID 1/RAID 1+Spare (two hard drives minimum RAID 5/RAID 5+Spare RAID 6/RAID 6+Spare RAID 10/RAID 10+Spare 10/18/16 Seagate NAS OS 4...
  • Page 118 NAS OS volume is safe, performing the steps below will delete files stored on the new .hard drive you are adding to the volume .Encrypted volume: Unlock the volume before following the steps below SimplyRAID 10/18/16 Seagate NAS OS 4...
  • Page 119 Review the summary and choose Finish. A popup window cautions you that all data on the selected disks .7 .will be deleted. Choose Yes to continue .The total capacity of the volume will be available once the synchronization is complete Repair a failed hard drive or expand storage capacity 10/18/16 Seagate NAS OS 4...
  • Page 120 :Follow the instructions below to .Replace a failed hard drive .Expand a volume's total storage capacity by replacing a hard drive with a larger capacity hard drive Important info: If a hard drive that you purchased from Seagate fails, contact Seagate customer ...
  • Page 121 If you are replacing a failed or missing disk, the NAS’s image shows the missing hard drive. Insert the .3 replacement hard drive into the enclosure per the instructions provided in the NAS's hardware user .manual .Choose Manage .4 .Select Repair and choose Next .5 10/18/16 Seagate NAS OS 4...
  • Page 122 .On the Storage section at the lower left, choose the volume you want to reset .1 .Choose Manage .2 .Choose Delete and select Yes at the popup window .3 .Go to the New network volume wizard for instructions on how to create a new RAID volume .4 10/18/16 Seagate NAS OS 4...
  • Page 123 .Pass the cursor to the far right of the DAS share's row to make the Edit pull-down menu visible .2 .Choose Change to private share .3 .Configure access to the share by following the instructions in Shares Disconnect 10/18/16 Seagate NAS OS 4...
  • Page 124: Usb Printer

    .Managing IP and networking protocols such as AFP and SMB places a burden upon the processor :Review the list below to determine the capacity you can assign to iSCSI volumes Seagate NAS: up to 8TB 10/18/16 Seagate NAS OS 4...
  • Page 125: Setting Up An Iscsi Target

    Seagate NAS: up to 8TB Seagate NAS Pro and rackmounts: up 16TB Target volumes can be simple iSCSI volumes called SimplyiSCSI. Use SimplyiSCSI when creating an iSCSI target that does not require multiple LUNs, or logical unit numbers. A LUN is an allotment of virtual storage that can be created from the NAS OS device’s pool of available space.
  • Page 126: Create Lun

    .Hover to the right of an existing LUN and click Edit > Export .3 .Browse and choose the share and folder to store the LUN file .4 .Choose a name for the .iscsi file and then click Save .5 10/18/16 Seagate NAS OS 4...
  • Page 127 CHAP has been configured on the iSCSI target only. Configurations will vary but you can review the .instructions below and make adjustments for your operating system and network .Search for and launch iSCSI Initiator or equivalent .1 10/18/16 Seagate NAS OS 4...
  • Page 128 If the iSCSI target does not include a CHAP, the connection is immediate. If it is the first time that the .iSCSI target has connected to an initiator, you are prompted to format the disk If the iSCSI target includes a CHAP, a prompt alerts you that a connection is not possible. Close the .prompt 10/18/16 Seagate NAS OS 4...
  • Page 129 .Select the NAS's iSCSI target in the list of discovered agents and choose Connect .5 .Choose Advanced .6 10/18/16 Seagate NAS OS 4...
  • Page 130 .A window may appear prompting you to add the target to your favorites. Make your selection and exit .8 If it is the first time that the iSCSI target has connected to an initiator, you are prompted to format the .9 .disk 10/18/16 Seagate NAS OS 4...
  • Page 131 The iSNS server keeps tabs on all the iSCSI targets on the network, thus allowing the initiator .to connect to one that is available .Configure iSNS on your network server then review the instructions below to add your NAS's iSCSI target 10/18/16 Seagate NAS OS 4...
  • Page 132 The steps below demonstrate a single connection to an iSNS server using Windows 7 as the initiator. Configurations will vary but you can review the instructions below and make adjustments for your operating .system and network .Search for and launch iSCSI Initiator or equivalent .1 .Choose Discovery and Add server .2 10/18/16 Seagate NAS OS 4...
  • Page 133 .Enter the iSNS server’s IP address .3 .The list of discovered targets shows the iSCSI targets that are connected to the iSNS server .4 10/18/16 Seagate NAS OS 4...
  • Page 134 .To connect to the iSCSI target, follow the instructions in iSCSI initiator 10/18/16 Seagate NAS OS 4...
  • Page 135 Use the App Manager to install and manage apps on your device. Apps give your device additional functions and features. The App Manager includes apps that are Seagate branded as well as apps that are developed by third .parties specifically for Seagate network devices...
  • Page 136 The advanced section is used for installing third party apps and updates that are not available in the App .Manager. Follow the instructions below to use the advanced section Note: Seagate does not provide support for third party apps. If you have trouble with a third party ...
  • Page 137 Note: Seagate only provides support for Seagate branded apps. If you need support with a third  .party app, contact the app manufacturer 10/18/16 Seagate NAS OS 4...
  • Page 138 (Network storage (Seagate or third-party Cloud storage .Back up external storage (USB direct attached storage) to the Seagate storage device .Back up network storage (Seagate or third-party) to the Seagate storage device .Back up cloud storage to the Seagate storage device...
  • Page 139 .performing a backup to a private share, make certain that a user can access the share Restore .Restore a backup that has been performed by the Backup Sync Choose one or more folders on your Seagate storage device to sync with your cloud storage account. Cloud :services supported by Sync include Baidu Dropbox...
  • Page 140: Create A Backup

    (Back up to a network storage device outside the local network (offsite To prevent data loss due to onsite fire, flood, or theft, the administrator backs up data on Seagate Network Device 1 in her company's headquarters to Seagate Network Device 2 at a branch office. A compatible third- .party storage device can also act as the destination storage...
  • Page 141 .USB storage to the Seagate storage device You can optimize backups to and from a USB storage device connected to one of the USB ports on your Seagate storage device. Refer to the table below for the file formats that work best with your Seagate device. When configuring a backup with a USB device, the Backup Wizard gives you the option to format your USB storage for .optimized backups.
  • Page 142 For example, the administrator wants to back up shares on Seagate Device A to Seagate Device B. Seagate Device A is the source network device and Seagate Device B is the destination network device. To receive the backup data from Seagate Device A, the destination device, Seagate Device B, must enable its Network Backup .server.
  • Page 143 .The destination network storage device is connected to the same network as your source device .Seagate network storage) The Network Backup server has been enabled and you have the password) Third-party network storage) The third-party network device supports one of the five network protocols) .listed above...
  • Page 144 The ports to open are listed at Backup Manager > Network Backup server. Review your router’s user .manual for instructions on how to open ports for a device on the network Seagate network storage) The Network Backup server has been enabled on the destination device and you) .have the password Third-party network storage) The third-party network storage device supports one of the five network) .protocols listed above...
  • Page 145 Sync folders Use Sync to keep data in one or more folders on your Seagate storage device consistent with a folder in a cloud storage service. For example, you run a Sync job for Folder A on your Seagate storage device. It has 25 files when the Sync job is first created with a similarly named folder on OneDrive.
  • Page 146 Locate the backup or sync job you wish to stop or start and pass the cursor to the far right of its row to view the :triangular and square icons .Start a job: choose the triangular icon .Stop a job that is in progress: choose the square icon 10/18/16 Seagate NAS OS 4...
  • Page 147: Download Manager

    Click the slider on the upper right .2 Create a download job .Go to the Download Manager .1 .Choose Add download .2 :At the prompt, choose file's location .3 .URL: Type or paste the web address 10/18/16 Seagate NAS OS 4...
  • Page 148 Download rate limit: Select the pull-down menu and choose Custom. Enter a number from 1KB/s to .102400KB/s Upload limit rate: Select the pull-down menu and choose Custom. Enter a number from 1KB/s to .102400KB/s . TCP Listening port: Enter a router port number through which the download service can operate 10/18/16 Seagate NAS OS 4...
  • Page 149 Technical note: Multiple simultaneous downloads can impact your NAS's performance. In some  instances, even after a download has completed, the download service may continue to use .system resources 10/18/16 Seagate NAS OS 4...
  • Page 150 Filebrowser :Use Filebrowser to view, share and manage your files on your Seagate storage device. You can Upload files View files Share files with family, friends and colleagues Play back audio and video files supported by your web browser Create folders...
  • Page 151 .hard drive supports USB 3.0 .Open Filebrowser .2 The following message appears: External storage connected. Copy to Seagate [device name]. Click Copy to .3 .Seagate [device name]. Note: The [device name] is the name of your Seagate storage device .Click Copy to Seagate Device Name .4 .Select the folders and files you want to copy and click Copy .5...
  • Page 152: Remote Access

    Sdrive is an application for your PC/Mac in the office, at home and anywhere with a connection to the Internet. It creates a special Sdrive volume with all the files stored on your compatible Seagate NAS devices. The Sdrive .volume is easy to access since it appears on your computer like a standard hard drive...
  • Page 153 .Administrators can also use Sdrive to access the NAS’s management tool Example: You have important work files that you backed up to your Seagate NAS at the office. Only upon arriving home do you realize that you forgot to copy them to make final edits. Fortunately, Sdrive is installed on your work and home computers and both are linked to your Seagate Access account.
  • Page 154 .Complete the fields in the Seagate Access wizard and then click Next .3 An email has been sent to the address that you entered in the previous step. Open your email and check for .4 .the confirmation code. If you do not see an email, check your spam folder .Copy the confirmation code in the email and paste it to the Confirm email window in NAS OS .5...
  • Page 155 .before following the steps below .Go to Device Manager > Users .1 .Find the user’s Login name and then click the white circle in the Seagate Access column .2 .Enter the user’s email address .3 .Enter the administrator’s Seagate Access password .4 An email is sent to the user.
  • Page 156 .Administrator: an application to manage your compatible Seagate NAS devices Forgotten password If you forgot your password, enter your Seagate Access sign-in and click “Can’t access your account?” An email is .sent with a link to reset your password Sdrive volume :Following a successful login, the Sdrive volume is available in the following locations PC: Explorer window >...
  • Page 157 :The Sdrive volume gives users quick access to their files on the NAS. Users can access Public shares (Shares they have been given permission to open (read or read+write Users with Seagate Access accounts associated with multiple Seagate NAS devices can access all of them in the .Sdrive volume Mac: missing Sdrive volume...
  • Page 158 Mac: missing Sdrive volume If the Sdrive volume does not appear on your desktop after you successfully log in with your Seagate Access .account, there may be a setting to change. Review the instructions below .On your Mac desktop, go to Finder > Preferences .1 .Make certain that the box next to Connected servers is checked .2...
  • Page 159 Windows: move the Sdrive application icon to the system tray ( . In the system tray, click Hidden icons (up arrow .1 .Choose Customize .2 .Click the pull-down menu for Sdrive and choose Show icon and notifications .3 10/18/16 Seagate NAS OS 4...
  • Page 160: Accept An Invitation

    .Choose OK .4 .Sdrive is available in the system tray. Right click it to access folders or manage your Seagate NAS devices .5 Sdrive features :Sdrive can help administrators and users perform the following actions Accept invitations to join Seagate NAS devices...
  • Page 161 Invitation sent to a user without a Seagate Access account A user who does not have a Seagate Access account must first create one. Once the Seagate Access account is .created, the user can accept the invitation using the code sent in the email .Note: If the email does not appear in your Inbox, check your Spam...
  • Page 162 Invitation sent to a user with a Seagate Account but to the wrong email address Many people have multiple email accounts but only one is linked to Seagate Access. Follow the directions below .if you receive an invitation at an email account that is not linked to Seagate Access .Note: If the email does not appear in your Inbox, check your Spam...
  • Page 163 Change your Seagate Access password You can change your Seagate Access password in Sdrive. The change does not apply to the password that you .use when signing into NAS OS, also known as the web board .Click Sdrive and select Change password .1 Windows: hidden icons (up arrow in the system tray) or system tray.
  • Page 164 .In the Remote access drop-down menu, choose Seagate MyNAS .2 Type a name for the NAS OS device in the Name field. The name should be different than the NAS OS .3 .device’s network name Choose Apply. NAS OS will query the MyNAS server to see if the name is available. If so, a message appears .4 .confirming the connection...
  • Page 165 . Choose Apply .6 Using MyNAS remote access .Once MyNAS is configured, type your NAS's URL into any browser: http://mynas.seagate.com/name .The name is the name selected on the remote access page and not the NAS's network name After entering the URL, you are prompted to log in to NAS OS. Enter the username and password created by .the administrator in NAS OS >...
  • Page 166: Software Updates

    Q: Does your NAS OS device have access to the Internet? Do you use a proxy ?server to access the Internet A: Seagate frequently releases firmware updates to improve the functionality of products. The automatic update on the Settings page will alert you to update your device when new firmware is available. In order to search for and download the most recent firmware, the NAS OS device must have access to the Internet.
  • Page 167 A: By default the NAS OS device is configured to retrieve its IP address from a DHCP server. If a DHCP server manages your network and you cannot access your NAS, try checking your DHCP server's log. To find the IP address for your NAS, run Seagate Network Assistant (see Seagate Network Assistant).
  • Page 168 .I can't copy a le from a share to the DAS connected to my NAS ?Q: Is the DAS formatted in FAT32 and is the file larger than 4GB .A: Files larger than 4GB cannot be transferred to a FAT32 volume 10/18/16 Seagate NAS OS 4...
  • Page 169 :server from a computer on the same network. Settings > Workgroup/Domain Enter the domain's Full Qualified Domain Name (FQDN). For example: directory-example.domain.com ((Active Directory Users and Computers Tool on Primary Domain Controller .Administrator login: The AD's administrator username 10/18/16 Seagate NAS OS 4...
  • Page 170: Active Directory

    NAS Pro 2bay | 4 bay | NAS 2bay | 4 bay Rackmount-4 Feature 6bay 4096 2048 2048 2048 Users Groups Shares iSCSI Targets 6 | 4 | 2 4 | 2 Volumes 108TB 108TB 16TB 108TB Volume size 10/18/16 Seagate NAS OS 4...
  • Page 171: Launch Seagate Network Assistant

    Format the drives and install NAS OS: The Installer will format the NAS's hard drives before reinstalling NAS OS. Since all data will be deleted during the format, Seagate highly recommends that you back up your files . before selecting this option...
  • Page 172 . keys to view the NAS's VGA signal Seagate Network Assistant :If you do not see the NAS OS device in Seagate Network Assistant, confirm that your NAS is Connected to the same network as the computer you are using. In certain configurations, the NAS is .connected to two separate networks...
  • Page 173: Mac Address

    The NAS OS Rescue will attempt to repair or reset NAS OS. To guarantee that data stored on the NAS is preserved, Seagate highly recommends that you back up all shares before moving forward with the Installer. If .you cannot access the NAS volumes, the Rescue provides an option to retrieve data via FTP Following the backup (if applicable), turn the NAS off.
  • Page 174 Hold the recovery button while pushing the power button. Continue to push the recovery button for five .4 .seconds .Wait for the LED to turn solid .5 .From a computer on the network, launch a web browser and enter http://discover.seagate.com .6 .Choose Find .7 .Select your NAS and choose Connect .8 .Enter the NAS’s MAC address and choose Connect .9...

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