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Seagate Backup Plus Ultra Touch
User Manual
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Summary of Contents for Seagate Backup Plus Ultra Touch

  • Page 1 Seagate Backup Plus Ultra Touch User Manual Model: Click here to access an up-to-date online version  of this document. You will also find the most recent content as well as expandable illustrations, easier navigation, and search capability.
  • Page 2: Table Of Contents

    Windo ws 6 Safely Remove Seagate Backup Plus Ultra Touch From Your Computer ...................
  • Page 3 ......................... . .
  • Page 4: Box Content

    Minimum system requirements Ports You can connect your Seagate device to a computer with a USB-C, Thunderbolt 3, or USB-A (USB 3.0 or USB 2.0) port. Opera ng system Windows®...
  • Page 5: Cables And Connectors

    Seagate Backup Plus Ultra Touch is delivered with one cable and an adapter for universal compatibility with modern computers. Micro B to USB-A cable Use the Micro B to USB-A cable to connect Backup Plus Ultra Touch to a computer’s USB-A port (USB 3.0 or USB 2.0). Seagate Backup Plus Ultra To uch...
  • Page 6: Usb-C Adapter

    480Mb/s USB-C adapter For optimal transfer rates up to 5Gb/s, use the USB-C adapter with the Micro B to USB-A cable to connect Backup Plus Ultra Touch to a computer’s USB-C port. Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 7: Getting Started

    Ge ng Started Connect the USB cable Before connecting Backup Plus Ultra Touch, confirm the type of USB port on your computer. PC/Mac with a USB-C port If your computer has a USB-C port, use the Micro B to USB-A cable with the USB-C adapter for optimal transfer rates.
  • Page 8: Pc/Mac With A Usb-A Port

    PC/Mac with a USB-A port Use the Micro B to USB-A cable without the adapter if your computer does not have a USB-C port. Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 9 Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 10: Set Up Seagate Backup Plus Ultra Touch

    Set up Seagate Backup Plus Ultra Touch The setup process lets you: Register your Seagate Backup Plus Ultra Get the most from your drive with easy access to information Touch and support. Install Toolkit Set up and manage passwords, sync plans, archive settings, and more.
  • Page 11: Register Your Device

    Start Here Win Start Using a file manager such as Finder or File Explorer, open Backup Plus and launch Here Mac. Register your device Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 12: Download Toolkit

    Enter your information and click Register. Download Toolkit Download Click the button. Install Toolkit Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 13 Using a file manager such as Finder or File Explorer, go to the folder where you receive downloads. SeagateToolkit.exe Click on the file to launch the application. SeagateToolkit.zip Seagate Toolkit Installer Open the file. Click on the to launch the application. Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 14 SeagateToolkit.zip Seagate Toolkit Installer Open the file. Click on the to launch the application. Your computer must be connected to the internet to install and run Toolkit.  Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 15: Use Toolkit To Set Up Security, Backups, And More

    Start backing up Sync Plus creates a synced folder on your Backup Plus Ultra Touch that mirrors folders on your PC or Mac, so your files are available in both places. Deleted and older versions of files can be automatically stored in an archive folder on Backup Plus Ultra Touch in case you need them.
  • Page 16 Seagate highly recommends that you back  up all data on your storage device before performing the steps below. Seagate is not responsible for any data lost due to formatting, partitioning, or using a Seagate storage device. Seagate Backup Plus Ultra To uch...
  • Page 17: Optional Formatting And Partitioning

    Mac OS Extended (HFS+)—The native hard drive file system for macOS. Windows cannot natively read or write to HFS+ (journaled) volumes. This is the best format if you intend to use Seagate Backup Plus Ultra Touch with Time Machine.
  • Page 18: Toolkit Optimize

    Seagate highly recommends that you back  up all data on your storage device before performing the steps below. Seagate is not responsible for any data lost due to formatting, partitioning, or using a Seagate storage device. macOS version 10.11 and later Applications >...
  • Page 19 4. The partition must be available to format. If it is currently formatted, right click on the partition and then choose Delete. New Simple Volume. Follow the on-screen 5. To create a new partition, right click on the volume and select instructions when the New Simple Volume Wizard appears. Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 20: Mac

    Safely Remove Seagate Backup Plus Ultra Touch From Your Computer Always eject a storage drive from your computer before physically disconnecting it. Your computer must perform filing and housekeeping operations on the drive before it is removed. Therefore, if you unplug the drive without using the operating system’s software, your files can become corrupt or damaged.
  • Page 21: Eject Via Deskto P

    1. Select the desktop icon for your device and drag it to the Trash. 2. When the device icon is no longer visible on your desktop, you can physically disconnect the device from your Mac. Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 22: Frequently Asked Questions

    Q: Is the hard drive connected to a Hi-Speed USB 2.0 port on your computer or hub? A: If your hard drive is connected to a Hi-Speed 2.0 port or hub, the inferior performance is normal. Seagate Backup Plus Ultra Touch performance will improve when it is connected to a USB 3.1 port or a SuperSpeed USB 3.0 port.
  • Page 23: Problem: I Must Use A Usb Hub For My Usb Devices

    Q: Can I use my hard drive with a longer cable? A: Yes, provided it is certified according to USB standards. However, Seagate recommends using the cable shipped with your hard drive for the best results. If you use a longer cable and experience problems with detection, transfer rates or disconnection, use the original cable included with your hard drive.
  • Page 24: Windows

    Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode? A: Ignore this message since the drive remounts on the desktop despite the pop-up. Seagate drives conserve power by spinning down when you set your computer to sleep mode. When the computer awakes from sleep mode, the drive may not have enough time to spin up, causing the pop-up to appear.
  • Page 25 A: Refer to the product packaging for the list of supported operating systems. Q: Did you follow the correct installation steps for your operating system? A: Review the installation steps in Getting Started. Seagate Backup Plus Ultra To uch 1/22/19...
  • Page 26: Regulatory Compliance

    Regulatory Compliance Product Name Seagate Backup Plus Ultra Touch Regulatory Model Number SRD0VN1 China RoHS China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1, 2016, titled Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products.
  • Page 27: Taiwan Rohs

    CNS 15663, Guidance to reduction of the restricted chemical substances in electrical and electronic equipment. Beginning on January 1, 2018, Seagate products must comply with the “Marking of presence” requirements in Section 5 of CNS 15663. This product is Taiwan RoHS compliant. The following table meets the Section 5 “Marking of presence”...
  • Page 28 Seagate Backup Plus Ultra To uch 1/22/19...

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