Seagate NAS OS 4 U User Manual page 172

signal but no image is present, try to connect a USB keyboard to one of the NAS's USB ports. Tap on one of the
. keys to view the NAS's VGA signal
Seagate Network Assistant
:If you do not see the NAS OS device in Seagate Network Assistant, confirm that your NAS is
Connected to the same network as the computer you are using. In certain configurations, the NAS is
.connected to two separate networks
Connected to the same network as the computer you are using via the LAN 1 Ethernet port. Seagate
.Network Assistant requires that LAN 1 act as the primary Ethernet port for your NAS
:If you still do not see your device in Seagate Network Assistant, follow the instructions below
.Launch Seagate Network Assistant .1
Select Preferences .2
.Windows: Right-click on the Seagate Network Assistant icon in the system tray
.Mac: Click on the Seagate Network Assistant icon in the menu
. Enable IPConf Support by clicking on Activate .3
Rescue and repair steps
Step 1: Update the USB key
The included USB key allows you to boot the NAS OS device and run the NAS OS installer. However, before
using the USB key, it is highly recommended that you download a more recent version of the Installer as it may
. have been updated since you received your NAS
Note on download: The software that you download is not NAS OS. Rather, it is a utility to install the

. NAS OS Installer onto the key so that you can install or repair the NAS OS
:To update the USB key
.Insert it into a USB port on a computer with a connection to the Internet .1
.Launch an Internet browser and enter the following address: http://www.seagate.com/naskey .2
.Follow the on-screen directions to update the software on the key .3
.Eject the key from your computer .4
Step 2: Back up and power off the NAS OS device
The NAS OS installer will attempt to repair or reset the NAS OS. To guarantee that data stored on the NAS is
preserved, Seagate highly recommends that you back up all shares before moving forward with the Installer. If
.you cannot access the NAS OS volumes, the Rescue provides an option to retrieve data via FTP
Following the backup (if applicable), turn the NAS off. If you have access to NAS OS, use the power icon on the
.upper right of the window to select Shut down. Otherwise, apply a short push to the power button
172 10/18/16 Seagate NAS OS 4