Yealink T41P Skype User Manual page 170

User Guide for the T41P Skype for Business Phone
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check

whether the dial tone is present for one of the audio modes.
If the dial tone exists on another audio mode, connect a different handset or headset to
isolate the problem.
Why doesn't the phone ring?
Check the ringer volume on the phone. To adjust the ringer volume setting, press the Volume
key when the phone is on-hook and idle. For more information, refer to
Why can't I receive calls?
Check that whether your status is DND mode, if it is, you should reset status. Refer to

Changing Presence Status
Check that whether call forward is disabled on the phone. Refer to

92.
Why does my handset not work?
Check that the handset cord is fully connected to both the handset jack on the phone and
handset. Refer to
Why does my headset not work?
Check that the headset cord is properly connected to the headset jack on the phone. Refer

to Phone Installation
Check that the headset mode is activated. Refer to

Check that the headset volume is adjusted to an appropriate level. Refer to

page 41.
Why does the phone play a tone when there is a call on hold? How to disable it?
When there is a call on hold, the phone will play a hold tone every 30 seconds. Play hold tone is
enabled by default. Play hold tone and the interval of playing a hold tone are configurable via
web user interface only.
To configure play hold tone and play hold tone delay via web user interface:
Click on Features->General Information.
1.
Select Enabled or Disabled from the pull-down list of Play Hold Tone.
2.
160
on page 23.
Phone Installation on page 13.
on page 13.
Volume
Call Forward
Headset Use on page 61.
on page 41.
on page
Volume on