My Communication Software Does Not Recognize The Modem - US Robotics 56K USB Modem User Manual

My communication software does not recognize the
modem.
Solution 1:
Your communication software may not function properly if any of the following are true:
• More than one version of the software is installed on your computer.
• You are using an old version of the software.
• More than one communication software package is installed on your computer.
• USRobotics highly recommends using the communication software provided with the modem on the
USRobotics Installation CD-ROM.
Solution 2:
Your communication software may be selecting the wrong modem type. For instructions on adjusting the
modem settings in your software, refer to your communication software's documentation.
Solution 3:
Windows Users: Make sure that your Windows Dial-Up Networking connection is using the correct
modem.
Windows Vista:
1. Click Windows Start > Control Panel > Network and Internet > Network and Sharing Center >
Manage network connections.
2. Right-click the description of the dial-up networking connection, and select Properties.
3. Make sure that your new modem is selected.
Windows XP:
1. Click Windows Start > Control Panel, and double-click Network Connections.
2. Double-click the description of the dial-up networking connection, and select Properties.
3. Make sure that your new modem is selected.
Windows 2000:
1. Click Windows Start > Settings > Network and Dial-up Connections.
2. Double-click the description of the dial-up networking connection, and select Properties.
3. Make sure that your new modem is selected.
56K USB Modem
User Guide
Troubleshooting - 130