Troubleshooting; Troubleshooting Methods; Memory Information - Yealink T46G Administrator's Manual

Troubleshooting

This chapter provides an administrator with general information for troubleshooting some
common problems that he (or she) may encounter while using Skype for Business phones.

Troubleshooting Methods

Skype for Business phones can provide feedback in a variety of forms such as log files, packets,
status indicators and so on, which can help an administrator more easily find the system
problem and fix it.
The following are helpful for better understanding and resolving the working status of the Skype
for Business phone.

Memory Information


Skype for Business Status

Viewing Log Files

Capturing Packets

Enabling Watch Dog Feature

Getting Information from Status Indicators

Analyzing Configuration File

Memory Information
You can understand phone process, memory occupancy and CPU utility via the web user
interface.
Procedure
Memory information can be configured locally.
Local
To configure memory information via web user interface:
Click on Status->Memory Info.
1.
Select the desired refresh interval from the pull-down list.
2.
Web User Interface

Troubleshooting

Configure memory
information feature.
Navigate to:
http://<phoneIPAddress>/s
ervlet?p=status-systeminfo
&q=load
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