Capturing Packets ................................................................................................................... 348
Troubleshooting Solutions ............................................................................................................. 354
IP Address Issues ..................................................................................................................... 354
Audio Issues ............................................................................................................................ 355
Upgrading Issues .................................................................................................................... 356
Provisioning Issues .................................................................................................................. 358
Resetting Issues ...................................................................................................................... 358
Rebooting Issues ..................................................................................................................... 359
Protocols and Ports Issues ...................................................................................................... 360
Display Issues .......................................................................................................................... 362
Directory Issues ....................................................................................................................... 362
Time and Date Issues .............................................................................................................. 362
System Log Issues ................................................................................................................... 362
Password Issues ...................................................................................................................... 363
Other Issues ............................................................................................................................ 363
Appendix ................................................................................365
Appendix A: Glossary ..................................................................................................................... 365
Appendix B: Time Zones ................................................................................................................. 366
SIP Request ............................................................................................................................. 373
SIP Header .............................................................................................................................. 374
SIP Responses ......................................................................................................................... 375
Appendix E: SIP Call Flows .............................................................................................................. 378
Call Conference ....................................................................................................................... 400
Index ......................................................................................405
Table of Contents
xiii