Appendix A Customer Support; Required Information - ZyXEL Communications VMG5313-BXB SERIES User Manual

In the event of problems that cannot be solved by using this manual, you should contact your
vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you
bought the device.
See http://www.zyxel.com/homepage.shtml
http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml
Please have the following information ready when you contact an office.

Required Information

• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
Taiwan
• ZyXEL Communications Corporation
• http://www.zyxel.com
Asia
China
• ZyXEL Communications (Shanghai) Corp.
ZyXEL Communications (Beijing) Corp.
ZyXEL Communications (Tianjin) Corp.
• http://www.zyxel.cn
India
• ZyXEL Technology India Pvt Ltd
• http://www.zyxel.in
Kazakhstan
• ZyXEL Kazakhstan
A
PP EN D I X
Customer Support
and also
VMG5313-BXB Series User's Guide
302
for the latest information.
A