ONTENTS Chapter 1: Setting Up Your Machine ... 1.2 Unpacking ... 1.2 Understanding the Component Location ... 1.4 Attaching Accessories ... 1.6 Installing the Toner Cartridge ... 1.8 Loading Paper ... 1.9 Connecting the Telephone Line ... 1.11 Turning the Machine On ... 1.12 Setting Up the Machine System...
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Receiving a Fax ... 2.6 About Receiving Modes ... 2.6 Loading Paper for Receiving Faxes ... 2.6 Receiving Automatically in Fax Mode ... 2.7 Receiving Manually in Tel Mode ... 2.7 Receiving Automatically in Ans/Fax Mode ... 2.7 Receiving Manually Using an Extension Telephone ... 2.8 Receiving Faxes Using the DRPD Mode ...
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Chapter 4: Using Secure Receiving Mode ... 4.2 Printing Reports ... 4.3 Using Advanced Fax Settings ... 4.4 Chapter 5: Clearing the Memory ... 5.2 Adjusting Shading ... 5.3 Cleaning Your Machine ... 5.3 Maintaining the Toner Cartridge ... 5.6 Consumables and Replacement Parts ...
Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people: Read and understand all instructions. Use common sense whenever operating electrical appliances. Follow all warnings and instructions marked on the machine and in the literature accompanying the machine.
Laser Safety Statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous.
If you need additional information about ozone, please contact your nearest Muratec dealer. This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
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You should also know that: • Your machine is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is recommended that no other equipment, except for a regular telephone, share the line with your machine.
1. This warranty will be honored only on presentation of the original dated autho- rized Muratec bill of sale or Muratec dealer bill of sale or sales slip to an authorized Muratec service representative or service center. For the name of your authorized service center, contact Muratec (from the United States, call 1-469-429-3350;...
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4. Muratec will not be required to make adjustments, repairs or replacements if the prod- uct is installed or used at a location deemed by Muratec to be hazardous to health or safety, or if Muratec is not provided with free and reasonable access to the product and a telephone during service availability hours, or if the product location is not acces- sible by an authorized Muratec service vehicle.
ETTING TARTED Thank you for purchasing this facsimile. This chapter gives you step-by-step instructions for setting up your machine. This chapter includes: • Setting Up Your Machine • Setting Up the Machine System...
Setting Up Your Machine Unpacking Remove the machine and all accessories from the packing carton. Make sure that the machine has been packed with the following items. If there is a missing item, contact the retailer where you bought the machine: Quick Install Guide &...
Remove the packing tape from the front, back and sides of the machine. Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold and humidity.
Understanding the Component Location These are the main components of your machine: Front View Document Input Automatic Document Feeder Support Control Panel (See page 1.5) Document Guides Handset Manual Feeder Guides Rear View Power Switch ETTING TARTED Document Output Tray Front Output Tray (Face down) Front Cover Paper Level...
Control Panel Functions Use to store frequently-dialed fax number and dial them with a touch of the buttons. Adjusts the brightness of the documents for the current copy job. Selects the document type for the current copy job. Makes a copy smaller or larger than the original document.
Attaching Accessories Document Output Support Insert the two tabs on the supplied document output support into the slots on both sides of the paper output tray. Fold out the extender, if necessary. : When detaching the document output tray, detach it by pressing the front portion of document output tray as seen from the picture.
Handset and Handset Cradle Plug the end of the coiled cord of the handset into the jack on the left side of your machine. Holding the cradle as shown, attach the handset cradle to the machine. ➀ Insert the two tabs of the cradle into the slots on the left side of the machine as shown.
Installing the Toner Cartridge Open the front cover. Remove the starter toner cartridge from its bag. Gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge. Thoroughly rolling the cartridge will assure the maximum copies per cartridge.
Loading Paper You can load approximately 250 sheets. To load a stack of Letter-sized paper: Pull open the paper tray and remove it from the machine. Push down on the pressure plate until it locks into place. Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up.
Changing the Paper Size in the Paper Tray To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. After pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length.
Connecting the Telephone Line Plug the telephone line cord into the LINE jack and the other end into the wall jack. To connect a telephone and/or answering machine to your machine, plug the cord of your extension phone or answering machine into the EXT jack.
OTES • Use the TAM lead and the telephone line cord supplied with your machine. • In the United Kingdom, if a three-wire type (SHUNT-wire, older equipment) telephone or answering machine is connected to the EXT jack on the machine, the external equipment will fail to ring when receiving an incoming call as the machine is designed to operate with the latest technology.
Setting Up the Machine System Changing the Display Language To change the language that displays on the display of the control panel, follow these steps: Press Menu until “Machine Setup” appears on the top line of the display. Press the scroll button ( bottom line of the display.
Enter your name or company name using the number keypad. You can enter alphanumeric characters using the number keypad, and include special symbols by pressing the 0 button. For details on how to use the number keypad to enter alphanumeric characters, see the following section.
Keypad Letters and Numbers Assigned numbers, letters or characters 1 Space ’ Changing Numbers or Names If you make a mistake while entering a number or name, press the button to delete the last digit or character. Then enter the correct numbers or characters.
: The date format may differ from each country. You can also use the scroll button ( the digit you want to correct and enter a new number. To select “AM” or “PM” for 12-hour format, press the or any number button. When the cursor is not under the AM or PM indicator, pressing the You can change the clock mode to 24-hour format (e.g.
Setting Sounds You can control the following sounds: • Ringer: You can adjust the ringer volume. • Key Sound: With this option set to “On,” a key tone sounds each time any key is pressed. • Alarm Sound: You can turn the alarm sound on or off. With this option set to “On,”...
Using the Save Modes Toner Save Mode Toner Save mode allows your machine to use less toner on each page. Activating this mode extends the life of the toner cartridge longer than normal, but it reduces the print quality. To turn the toner save mode on or off, press Toner Save. •...
Power Save Mode Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on by selecting the length of time for which the machine waits after a job is printed before it switches to a reduced power state.
Available Fax Setup Options You can use the following setup options for configuring the fax system: Option Ring to Answer You can specify the number of times the machine rings, 1 to 7, before answering an incoming call. Darkness You can select the default darkness mode to fax your documents lighter or darker.
ASIC UNCTIONS This chapter gives you basic information about using your machine as a fax machine and a copier. This chapter includes: • Sending a Fax • Receiving a Fax • Making a Copy • Automatic Dialing...
Sending a Fax Preparing a Document Using the ADF (Automatic Document Feeder), you can load up to 30 documents (47~90g/m When you use the ADF: • Do not load documents smaller than 142 x 148 mm or larger than 216 x 356 mm.
Adjust the document guides to the document size. Adjust the document resolution,. See the following section. Adjusting the Document Resolution The default document settings produce good results when setting typical text based documents. However, if you send documents that are of a poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.
Sending a Fax Automatically Load the document(s) face down into the ADF. For details about loading a document, see page 2.2. Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20. Enter the remote fax phone number using the number keypad.
Redialing the Last Number To redial the number you last called: Press Redial/Pause. If a document is loaded in the ADF, the machine automatically begins to send. Confirming Transmission When the last page of your document has been sent successfully, the machine beeps and returns to Standby Mode.
Receiving a Fax About Receiving Modes • In Fax mode, the machine answers an incoming fax call and immediately goes into the fax reception mode. • In Tel mode, you can receive a fax by picking up the handset or pressing On Hook Dial (you can hear voice or fax tone from the remote machine) and then pressing Start Copy/Fax on the control panel of your machine.
Receiving Automatically in Fax Mode Your machine is preset to Fax mode at the factory. If you have changed the receiving mode, take the following steps to receive faxes automatically: Press Receive Mode. Press and hold Receive Mode until “Fax” displays on the bottom line. You may have to repeat this action once or twice depending on the mode you’re in.
OTES • When you have set your machine to Ans/Fax mode and your answering machine is switched off or no answering machine is connected to the EXT jack, your machine automatically goes into Fax mode after a predefined number of rings. •...
To set up the DRPD mode: Press Menu until “Fax Setup” appears on the top line of the display. The first available menu item, “Receive Mode,” displays on the bottom line. Press the scroll button ( bottom line and press Enter. When “Set”...
Making a Copy Loading Paper for Copying The instructions for loading print materials into the paper tray are the same whether you are faxing or copying. For further details, see page 1.9 for loading in the paper tray. For copying, you can also use the manual feeder to load special print material, such as transparencies or labels, if they are Letter-, A4-, Legal- sized.
Open the rear cover to use the rear output slot. CAUTION • The fusing area inside the rear part of your machine becomes hot once the machine is turned on. Be careful when you access this area. After copying, close the rear cover. Setting the Paper Type and Size for the Manual Feeder After loading paper in the manual feeder, you need to set the correct paper type and size using the control panel buttons.
Making a Copy Load the documents up to 30 pages face down into the ADF and adjust the document guides to the document size. See page 2.2 for further details about preparing a document and loading it into the ADF. Customize the copy settings including number of copies, copy size, darkness and original type by using the control panel buttons.
Number of Copies Using the No. of Copies button, you can select the number of copies from 1 to 99. Press No. of Copies. Press the scroll button ( the display. Pressing and holding the buttons allows you to quickly increase and decreases in increments of 5.
Changing the Default Settings Copy options, including darkness, original type, copy size and number of copies, can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the corresponding buttons on the control panel.
Collation Copying The Collation copying feature is available only when you load documents in the ADF. Press Menu on the control panel until “Copy Setup” appears on the top line of the display. Press the scroll button ( bottom line. Press Enter to access the menu item.
Automatic Dialing One-touch Dialing The 20 one-touch buttons on the control panel lets you store frequently- used fax numbers and dial a number automatically with a touch of a button. Storing a Number for One-touch Dialing Press and hold one of the one-touch dial buttons for about 2 seconds. The display asks you to enter the fax number.
Speed Dialing You can store up to 80 frequently dialed numbers in one or two-digit speed dial locations (0-79). Storing a Number for Speed Dialing Press Phone Book on the control panel. Press Phone Book or the scroll button ( “Store&Edit”...
Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one or two-digit group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group.
Editing Group Dial Numbers You can delete a specific speed dial number from a selected group or add a new number to the selected group. Press Phone Book on the control panel. Press Phone Book or the scroll button ( “Store&Edit”...
Searching for a Number in the Memory There are two ways to search for a number in the memory. You can either scan from A to Z sequentially, or you can search using the first letter of the name associated with the number. Searching Sequentially through the Memory Press Phone Book.
Sending Broadcasting Faxes Using the Broadcasting button on the control panel, you can use the broadcasting fax feature, which allows you to send a document to multiple locations. Documents are automatically stored in the memory and sent to a remote station. After transmission, the documents are automatically erased from the memory.
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Press Menu until “Fax Feature” appears on the top line of the display. The first available menu item, “DelayFax,” displays on the bottom line. Press Enter. Enter the number of the remote machine using the number keypad. You can use one-touch keypad or speed dial or group dial numbers. For details about storing a number, see page 2.16.
Sending a Priority Fax Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations. The document is scanned into the memory and transmitted when the current operation is finished. In addition, the priority transmission interrupts a broadcast operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.
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Press Menu until “Fax Feature” appears on the top line of the display. Press the scroll button ( bottom line and press Enter. Enter the number of the remote machine to be polled using the number keypad. To enter the number, you can use a one-touch keypad or speed dial number.
Adding Documents to a Scheduled Fax You can add documents to the delayed transmission previously reserved in your machine’s memory. Load the document(s) face down into the ADF. For details about loading a document, see page 2.2. Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.
Using Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on Secure Receiving mode to restrict printing out all of the received faxes when the machine is unattended. In Secure Receiving mode, all of the incoming faxes go into the memory.
Printing Reports Your machine can print reports containing useful information. The following reports are available: Phonebook List This list shows all of the numbers currently stored in the machine’s memory as speed dial and group dial numbers. You can print this Phonebook list using the Phone Book button; see page 2.20.
Printing a Report Press Menu until “Reports” appears on the top line of the display. The first available menu item, “Phone Book” displays on the bottom line. Press the scroll button ( to print on the bottom line. • Phone Book: Phonebook list •...
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Option RCV Forward You can set your machine to forward incoming faxes to another fax number during a specified period of time. When a fax arrives at your machine, it is stored in the memory. Then, the machine dials the fax number that you have specified and sends the fax. Select Off to turn this feature off.
AINTENANCE This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Clearing the Memory • Adjusting Shading • Cleaning Your Machine • Maintaining the Toner Cartridge • Consumables and Replacement Parts • Replacing the ADF Rubber Pad...
Clearing the Memory You can selectively clear information stored in your machine’s memory. Press Menu on the control panel until “Maintenance” appears on the top line of the display. Press the scroll button ( bottom line and press Enter. The first available menu item, “Clear All Mem.” displays on the bottom line.
Adjusting Shading When the scan unit becomes dirty, it can alter the shading value. If your copy has black lines or is blurred, adjust the shading setting. Load a sheet of white paper into the ADF. Press Menu on the control panel until “Maintenance” appears on the top line of the display.
With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. AUTION for more than a few minute. Cover it with a piece of paper, if necessary. Do not touch the black transfer roller inside the machine.
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Disassemble the white roller as follows: The right end of the white roller has a plastic bushing that is snapped shut with small tab on it. Pull the bushing slightly inward, then rotate the bushing until it reach a slot (1). Then pull the roller upward (2). Wipe the roller surface with a soft cloth dampened with water.
Maintaining the Toner Cartridge Toner Cartridge Storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.
Replacing the Toner Cartridge When the toner eventually runs out, only blank pages print when a print job is sent or when a fax is received. At this stage, the toner cartridge needs to be replaced. The display on the control panel shows the warning message, “Toner Empty”...
Transfer roller Fuser unit To purchase the consumables and replacement parts, contact your Muratec dealer. We strongly recommend that items be installed by a trained service professional, except for the toner cartridge and the ADF rubber pad. AINTENANCE ) until “Ignore Toner” appears on the ) to select “On”...
Replacing the ADF Rubber Pad You can purchase a ADF rubber assembly from a Muratec dealer. Open the control panel by gripping its bottom and pulling it upward. Disconnect the support on the left side of the machine from the control...
ROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Document Jams • Clearing Paper Jams • Clearing LCD Error Messages • Solving Problems...
Clearing Document Jams When a document jams while it passes through the ADF (Automatic Document Feeder), “Document Jam” appears on the display. Input Misfeed Remove the remaining documents from the ADF. Pull the jammed document gently out of the ADF. Load the documents back into the ADF.
Clearing Paper Jams When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam. Message In the paper tray. [Paper Jam 0] Open/Close Door In the fuser area or around [Paper Jam 1] the toner cartridge.
In the Paper Exit Area Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. Gently pull the paper out of the front output tray. Skip to step 6. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, continue to step Open the rear cover.
Replace the toner cartridge and close the front cover. Printing automatically resumes. In the Manual Feeder “ ” appears on the display when you try to print using the manual feeder and the machine does not detect paper, due to no paper or improper paper loading.
Clearing LCD Error Messages Messages appears on the display to indicate the control panel to indicate the machine’s status or errors. Refer to the following table to understand the message’s meaning and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order. Display Your machine’s memory is full Cancel ?
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Display You have attempted to set up a Load Document copy or fax operation with no document loaded. There is a problem in the fuser [Low Heat Error] unit. Open Heat Error [Over Heat] A problem has occurred in the [LSU Error] LSU (Laser Scanning Unit).
Display The Stop/Clear button is [Stop Pressed] pressed during a copy or fax operation. The toner cartridge has run [Toner Empty] out. The machine stops printing. The toner cartridge is almost [Toner Low] empty. Solving Problems The following chart lists some conditions that may occur and the recommended solutions.
Condition The paper keeps jamming. • There is too much paper in the paper tray. Remove excess paper • An incorrect type of paper is being used. Use only paper that • There may be debris inside the machine. Open the front cover and Transparencies stick Use only the transparencies specifically designed for a laser together in the paper exit.
Faxing Problems Condition The machine is not working, there is no display and the buttons are not working. No dial tone sounds. The numbers stored in the memory do not dial correctly. The document does not feed into the machine. Faxes are not received automatically.
General Specifications Item ADF Capacity ADF Document size Paper input capacity Paper output capacity Consumables Duty Cycle , monthly Power requirements Power consumption Noise Level Warm-up Time Operating conditions SET dimension (W x D x H) Weight Package weight * May be affected by operating environment, printing interval, media type and media size. ** Sound Pressure Level, ISO 7779 PECIFICATIONS Description...
• Before purchasing large quantities of paper, insure the paper meets the requirements specified in this user’s guide. : Using paper that does not meet these specifications may cause problems, requiring repairs. AUTION These repairs are not covered by the Muratec warranty or service agreements. Supported Sizes of Paper Size (mm/in.) Plain paper Letter (215.9 x 279/8.5 x 11)
Guidelines for Using Paper For the best result, use conventional 75 g/m and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.
Paper Storage Environment Paper storage environmental conditions directly affect the feed operation. Ideally, the machine and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper.
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NDEX adding documents 3.6 ADF (Automatic Document Feeder), load 2.2 automatic dialing group 2.18 one-touch 2.16 speed 2.17 automatic redialing 2.5 broadcasting faxes 3.2 canceling fax 2.4 scheduled faxes 3.6 characters, enter 1.14 cleaning drum 5.7 inside 5.3 outside 5.3 scan unit 5.4 connection AC power 1.12...
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print Phonebook list 2.20 reports 4.3 priority fax 3.4 problem, solve copying 6.9 error messages 6.6 faxing 6.10 paper feeding 6.8 rear output slot 2.11 receiving a fax in Ans/Fax mode 2.7 in Fax mode 2.7 in Secure Receiving mode 4.2 in Tel mode 2.7 in the memory 2.9 redial, last number 3.2...
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